A Commentary on 'Exploring the Nature of Human Resource Developers' Expertise"

Previous research has shown that organizational identification (OI) of leaders is positively related to employee OI and, in turn, linked to positive behaviours of employees towards the organization. In the present study, we argue that leader OI does not only affect variables at the employee level but, through its influence on employees, also contributes to important customer outcomes (i.e., customer satisfaction, customer loyalty, and customer recommendations). Drawing on self-concept based theories of leadership effectiveness and insights from service linkage research, the present article proposes that OI plays an important role in these influence processes. Additionally, the article delineates the behavioural and psychological variables that intervene employee OI and customer outcomes. More specifically, we suggest that leader OI is positively related to follower OI, which results in customer-oriented service behaviour. Customer orientation, in turn, should positively affect customers' identification with the organization and, ultimately, result in customer satisfaction, customer loyalty, and customer recommendations. Results of a multilevel field study using data from leaders, employees, and customers provide support for our theoretical model.     

Transmuted Expertise: How Technical Non-Experts Can Assess Experts and Expertise

To become an expert in a technical domain means acquiring the tacit knowledge pertaining to the relevant domain of expertise, at least, according to the programme known as “Studies of Expertise and Experience” (SEE). We know only one way to acquire tacit knowledge and that is through some form of sustained social contact with the group that has it. Those who do not have such contact cannot acquire the expertise needed to make technical judgments. They can, however, use social expertise to judge between experts or expert claims. Where social expertise is used to make technical judgments we refer to it as “transmuted expertise”. The various kinds of transmuted expertise are described and analysed.     

Integrative Therapy and Training: A Commentary

The authors in this series present innovative training programs in integrative psychotherapy. Although they approach integration from different starting points, they converge in their emphasis on principle-based thinking as it applies to understanding the process of change and the selection of interventions. What is not made as clear is how to conceptualize clients' problems from this principle-based level of abstraction. In this paper, the strategy of pattern identification is discussed as one approach. Together, these approaches to training teach clinicians to think at a level of abstraction that provides a structure for integrating theory and technique from a constantly evolving knowledge base so that a wide variety of clinical problems can be addressed.     

Training Melanoma Detection in Photographs Using the Perceptual Expertise Training Approach

Although a deadly form of skin cancer, melanoma is treatable if detected early. However, current rule‐based training practices in melanoma detection are not effective. We assessed an innovative technique to train melanoma detection using the perceptual expertise principles. Participants in the training group were trained to categorize melanoma and benign lesions to 95% accuracy. Participants in the control group received no training. Prior to testing all participants reviewed the ABCDE rules. Training was evaluated by the pre and post tests using the Melanoma Detection Test where participants categorized images of melanoma and benign lesions. As compared to the control group, the training group showed significant improvement in melanoma detection and became less liberal (i.e., bias toward categorizing a lesion as melanoma), and both improvements maintained a week after the training. These findings indicate that perceptual expertise training is a promising approach to train melanoma detection.Copyright © 2016 John Wiley & Sons, Ltd.     

概化理论不同评分方案缺失数据方差分量估计

包含评分者侧面的测验通常不符合任意一种概化理论设计,因此从概化理论的角度来看这类测验下的数据应属于缺失数据,而决定缺失结构的就是测验的评分方案。用R软件模拟出三种评分方案下的数据,并比较传统法、评价法和拆分法在各评分方案下的估计效果,结果表明：（1）传统法估计准确性较差;（2）评分者一致性较高时,适宜用评价法进行估计;（3）拆分法的估计结果最准确,仅在固定评分者评分方案下需注意评分者与考生数量之比,该比值小于等于0.0047 时估计结果较为准确。     

A Commentary on 'Planning and Allocating: Strategies for Managing Priorities in Complex Jobs"

Due to their excessive drive to work hard, workaholics may face difficulties with recovering from work. The present study examines the role of negative emotions in recovery from work among a selected group of workaholics and nonworkaholics. Data were collected among 118 employees who completed a survey and participated in a 5-day diary study. Based on Effort-Recovery theory, we expected and found that negative emotions at the end of the workday hamper employees' recovery during the evening. Interestingly, this effect was stronger for workaholics than for nonworkaholics. It was also found that workaholics spend more time on work-related activities during the evening than nonworkaholics when feeling negative emotions at the end of the workday. Finally, it was expected and found that a lack of recovery experiences during the evening influences negative and positive emotions the next morning. Together, these findings suggest that, especially for workaholics, negative emotions play a crucial role in recovery from work. This insight may contribute to the design of interventions that stimulate recovery from work for workaholics.     

Assessing Diagnostic Expertise of Counselors Using the Cochran–Weiss–Shanteau (CWS) Index

Counseling studies have shown that increasing experience is not always associated with better judgments. However, in such studies performance is assessed against external criteria, which may lack validity. The authors applied the Cochran–Weiss–Shanteau (CWS) index, which assesses the ability to consistently discriminate. Results showed that novice counselors performed almost on the same level as very experienced counselors. The authors thus replicated earlier findings with a novel approach: applying an internal coherence criterion.     

倒置效应与专家技术的研究进展

文章回顾了国内外倒置效应和专家技术的相关研究,并提出了目前在该研究领域中存在的分歧和争议。基于此,文章建议今后在研究中需要解决视觉差异、生理基础差异及认知模块的解剖和功能的定位等方面的问题,提出未来研究的方向。     

Evaluating Complex Collaborative Expertise: The Case of Climate Change

Science advisory committees exercise complex collaborative expertise. Not only do committee members collaborate, they do so across disciplines, producing expert reports that make synthetic multidisciplinary arguments. When reports are controversial, critics target both report content and committee process. Such controversies call for the assessment of expert arguments, but the multidisciplinary character of the debate outstrips the usual methods developed by informal logicians for assessing appeals to expert authority. This article proposes a multi-dimensional contextualist framework for critical assessment and tests it with a case study of the controversies over reports issued by the Intergovernmental Panel on Climate Change. The case study shows (1) how the critical contextualist framework can illuminate the controversy and guide evaluation of the various arguments and counterarguments; (2) how cases of this sort open up avenues for fruitful interdisciplinary collaboration between argumentation theorists and other fields; and (3) where further work is required in argumentation theory.     

Variety‐Seeking and Perceived Expertise

People often infer expertise from the choice of unique, rare, or sophisticated options. But might mere variety‐seeking also serve as a signal of expertise, and if so, how? Six studies show that the relationship between variety‐seeking and perceived expertise is not unidirectional and depends on the perceiver's own level of expertise. Category experts perceive lower variety‐seeking as indicative of discernment, which in turn increases perceived expertise in that category. Consequently, experts choose less variety to portray themselves as experts. In contrast, novices perceive high variety‐seeking as indicative of category breadth knowledge, which in turn increases their perception of category expertise. Consequently, novices choose more variety to portray themselves as experts. The findings make novel theoretical contributions to research on variety‐seeking, consumer expertise, and social perception, as well as practical contributions for marketers of product assortments and bundles.     

Approaching Complex Cases With a Crisis Intervention Model and Teamwork: A Commentary

This article is a response to the case of SA presented by O'Daniel and Wells. In this response I support the approach used with the patient, and discuss and expand on the applicability of a crisis intervention model to genetic counseling. In addition, I explore the issue of autonomy and informed decision making for patients who are in crisis. I also discuss the surface contradiction between the mandate for nondirectiveness and the need to provide direction during crisis intervention are discussed and reframe the issue as one of process versus content directiveness. I argue that during times of crisis, genetic counselors may need to direct process in order for patients to be able to make autonomous decisions.     

Expertise in Deception Detection Involves Actively Prompting Diagnostic Information Rather Than Passive Behavioral Observation

In a proof‐of‐concept study, an expert obtained 100% deception‐detection accuracy over 33 interviews. Tapes of the interactions were shown to N = 136 students who obtained 79.1% accuracy (Mdn = 83.3%, mode = 100%). The findings were replicated in a second experiment with 5 different experts who collectively conducted 89 interviews. The new experts were 97.8% accurate in cheating detection and 95.5% accurate at detecting who cheated. A sample of N = 34 students watched a random sample of 36 expert interviews and obtained 93.6% accuracy. The data suggest that experts can accurately distinguish truths from lies when they are allowed to actively question a potential liar, and nonexperts can obtain high accuracy when viewing expertly questioned senders.     

Developing Coordinated Technical Assistance and Training Programs

The design of a coordinated, multi-level technical assistance and training system is crucial to the delivery of manpower services under CETA. A framework for the development of such a system, together with tentative roles and responsibilities for its implementation are presented.     

Expertise and self‐regulation processes in a professional task

This study investigated self‐regulation processes in a professional task, a beverage service task, using the model of self‐regulated study. The main purpose was to explore how self‐regulatory activity changes both with professional experience and with memory task demands. In a simulated beverage service task, 22 beginner waiters and 22 experienced waiters were asked to request the drink ordered by each customer until they were sure they knew the entire order. Then, they had to execute an immediate recall of the customer‐beverage pairs and a delayed recall. Results showed that globally beginners did not modify their self‐regulation processes as a function of task demands. By contrast to beginners, experienced waiters increased their self‐regulatory activity when they had to face with a more demanding task. Besides, experts showed higher recall performance than beginners under all conditions. In the conclusion, results from this more naturalistic task were compared to those obtained in experimental studies and discussed. Copyright © 2008 John Wiley & Sons, Ltd.     

Expertise in Ultra-Endurance Triathletes Early Sport Involvement,Training Structure,and the Theory of Deliberate Practice

Abstract

The theory of deliberate practice (Ericsson, Krampe, & Tesch-Römer, 1993) is predicated on the concept that the engagement in specific forms of practice is necessary for the attainment of expertise. The purpose of this paper was to examine the quantity and type of training performed by expert UE triathletes. Twenty-eight UE triathletes were stratified into expert, middle of the pack, and back of the pack groups based on previous finishing times. All participants provided detailed information regarding their involvement in sports in general and the three triathlon sports in particular. Results illustrated that experts performed more training than non-experts but that the relationship between training and performance was not monotonic as suggested by Ericsson et al. Further, experts' training was designed so periods of high training stress were followed by periods of low stress. However, early specialization was not a requirement for expertise. This work indicates that the theory of deliberate practice does not fully explain expertise development in UE triathlon.