The impact of information from similar or different advisors on judgment

People rely on others’ advice to make judgments on a daily basis. In three studies, we examine the differential impacts of similarity between the source of that advice and the person making the judgment in two settings: judging others’ behavior and judging one’s own actions. We find that similarity interacts with the target of the judgment. In particular, information received from a different advisor is more heavily weighed than from a similar advisor in judging others’ actions, but information from a similar advisor is more heavily weighed than from a different advisor in judging one’s own. We provide two potential explanations for this interaction, difficulty of the judgment and informativeness of the advice. Our analyses show a moderated mediating role of informativeness and difficulty in the relationship between the advisor’s similarity by judgment type interaction and advice use.     

Individual differences in the acceptance of stereotyping

Previous research has documented individual differences in a range of constructs relating to social stereotyping, prejudice, and intergroup attitudes. However, research has not sought specifically to measure a general acceptance of social stereotyping. In the present research, we explored attitudinal, cognitive, emotional, and personality correlates of a person’s self-reported willingness to rely on stereotypical information when interacting with people of different social and cultural groups. In six studies (N = 1080) we found that more acceptance of stereotyping was associated with more explicit and implicit stereotyping of particular groups, less liberal gender-role values, more authoritarian attitudes, preference for hierarchies, higher social dominance orientation, less universal outlook, less complexity in describing others’ emotions, less utilization of emotional information, and more utilization of social categories (gender and race) when rating the similarity of faces, less agreeable and more agentic personality, and more rigid and simplistic cognitive style (all independent of one’s gender). Female and African-American participants were less accepting of stereotyping than male and Caucasian participants. The general tendency to accept stereotyping in daily life is a measurable individual difference that may prove useful in social-personality research.     

决策过程中的建议采纳

建议采纳是指决策者参考他人建议并形成最终决策的过程。在过去的20年中,建议采纳研究集中探讨了三方面问题：（1）评判者多大程度上采纳了他人建议;（2）他人建议对决策质量的提升作用;（3）建议者和评判者在决策中的信心。本文首先介绍了建议采纳研究的实验范式,并从测量方法和研究成果两方面对上述三个问题进行回顾。未来的研究应注意丰富“建议”的外延、关注“建议者”角色、拓展决策任务、并探讨情绪在建议采纳过程中的作用。     

Advice as a form of social influence: Informational motives and the consequences for accuracy

In this article, we ask how well people fulfill informational motives by using the judgments of others. We build on advice‐taking research from the judgment and decision making literature, which has developed a distinct paradigm to test how accurately people incorporate information from others. We use a literature review to show that people have mixed success in fulfilling informational motives—they increase their accuracy through the use of advice, but not as much as they could. We develop insights about how people perceive advisors and try to pursue advice—and where their perceptions may lead them astray. We conclude by proposing that future work further investigate the reasons people fail to use advice by building on the current advice taking paradigm used in judgment and decision making, but with a richer understanding of advice taking as a dynamic process that often entails complex decisions and normative motives.     

Information search and presentation in advisor–client interactions

When making a decision, people often search for more information supporting than conflicting with their preferred alternative. This can be counterproductive because potential risks and liabilities of the intended decision may be overlooked. However, when confronted with a decision problem, people often turn to advisors for help. We examined what kind of information advisors search for when confronted with a client’s decision problem and what information they present to their clients. Experiment 1 suggested that advisors (participants in the role of travel agents or friends) conducted a more balanced information search than personal decision-makers. However, when presenting information to their client, mock travel agents passed on more information supporting their recommendation than conflicting with it, whereas friends presented information in a balanced way. Experiment 2 replicated the balanced information search of advisors and suggested that this effect was partly mediated by the advisors’ increased accuracy motivation. Practical and theoretical implications are discussed.     

Advice Taking in Decision Making: Egocentric Discounting and Reputation Formation

Our framework for understanding advice-taking in decision making rests on two theoretical concepts that motivate the studies and serve to explain the findings. The first is egocentric discounting of others' opinions and the second is reputation formation for advisors. Advice discounting is attributed to differential information, namely, the notion that decision makers have privileged access to their internal reasons for holding their own opinion, but not to the advisors' internal reasons. Reputation formation is related to the negativity effect in impression formation and to the trust asymmetry principle. In three studies we measured decision makers' weighting policy for advice and, in a fourth study, their willingness to pay for it. Briefly, we found that advice is discounted relative to one's own opinion, while advisors' reputations are rapidly formed and asymmetrically revised. The asymmetry implies that it may be easier for advisors to lose a good reputation than to gain one. The cognitive and social origins of these phenomena are considered.     

The Heart and the Head: On Choosing Experiences Intuitively and Possessions Deliberatively

An enduring question in the field of judgment and decision making is when people are likely to choose on the basis of intuition and when they are likely to pursue a more deliberative decision strategy. Here, we attempt to shed light on that question by examining whether people tend to weight intuition more heavily when making experiential purchases, and to weight deliberation more heavily when making material purchases. Results from seven studies indicate that they do. In Study 1 (and a replication), participants expressed an explicit preference for choosing experiential purchases intuitively and material purchases analytically. In Study 2 (and a replication), participants anticipated experiencing more regret after going against reason for material purchases and going against intuition for experiential purchases. Participants in Study 3 who were asked to think about an experiential purchase wanted to see the relevant information presented by alternative, which facilitates intuitive/holistic processing, more than did those who were asked to consider a material purchase. In two additional studies, participants who were induced to think intuitively chose experiential purchases more often (Study 4) and reported a higher willingness to pay for them (Study 5) compared with participants induced to think analytically. Copyright © 2016 John Wiley & Sons, Ltd.     

Tell Me What I Wanted to Hear: Confirmation Effect in Lay Evaluations of Financial Expert Authority

In real life, people engage in interactive decision processes by consulting with experts. However, before taking advice, they must recognise the authority of an expert to assess the quality of the advice. The main goal of this research was to investigate how the confirmation effect affects lay evaluations of the epistemic authority of financial experts. Experiment 1 showed that lay people tend to ascribe greater epistemic authority to those experts whose advice confirms people's opinions, both measured and manipulated. Experiment 2 revealed that when participants' own opinions are not salient, people tend to evaluate experts' authority as higher when their advice confirms social norms. In Experiment 3 we jointly investigated the effects of participants' own opinions and social norms on the evaluations of authority. When both sources of expertise were made salient, decision‐makers favoured advice confirming their own beliefs and used it to evaluate experts' authority. Three interpretations of the role confirmation plays in the experts' authority evaluations are proposed: (1) self‐defensive strategies; (2) processing fluency; and (3) psychological consequences of naïve realism. The paper discusses practical implications of the results. We propose that increasing consumers' knowledge about biases might protect their evaluations of financial advice from being susceptible to the confirmation effect.     

Three- and four-year-olds spontaneously use others' past performance to guide their learning

A wealth of human knowledge is acquired by attending to information provided by other people – but some people are more credible sources than others. In two experiments, we explored whether young children spontaneously keep track of an individual’s history of being accurate or inaccurate and use this information to facilitate subsequent learning. We found that 3- and 4-year-olds favor a previously accurate individual when learning new words and learning new object functions and applied the principle of mutual exclusivity to the newly learned words but not the newly learned functions. These findings expand upon previous research in a number of ways, most importantly by showing that (a) children spontaneously keep track of an individual’s history and use it to guide subsequent learning without any prompting, and (b) children’s sensitivity to others’ prior accuracy is not specific to the domain of language.     

Effects of attribute framing on cognitive processing and evaluation

Whereas there is extensive documentation that attribute framing influences the content of people’s thought, we generally know less about how it affects the processes assumed to precede those thoughts. While existing explanations for attribute framing effects rely completely on valence-based associative processing, the results obtained in the present study are also consistent with the notion that negative framing stimulates more effortful and thorough information processing than positive framing. Specifically, results from a simulated business decision-making experiment showed that decision makers receiving negatively framed information had significantly better recall than those receiving positively framed information. Furthermore, decision makers in the negative framing condition were less confident than decision makers in the positively framed condition. Finally, compared to a no-framing condition, decision makers receiving positive framing deviated significantly more in evaluation than decision makers receiving negative framing did.     

The illusion of courage in social predictions: Underestimating the impact of fear of embarrassment on other people

The results of two experiments support the thesis that emotional perspective taking entails two judgments: a prediction of one’s own preferences and decisions in a different emotional situation, and an adjustment of this prediction to accommodate perceived differences between self and others. Participants overestimated others’ willingness to engage in embarrassing public performances—miming (Experiment 1) and dancing (Experiment 2)—in exchange for money. Consistent with a dual judgment model, this overestimation was greater among participants facing a hypothetical rather than a real decision to perform. Further, participants’ predictions of others’ willingness to perform were more closely correlated with self-predictions than with participants’ estimates of others’ thoughts about the costs and benefits of performing.     

Knowledge about the distribution of information and group decision making: When and why does it work?

Research has shown that decision-making groups with distributed information perform better when group members know which member is knowledgeable about what. Thus far research has been unable to identify the process responsible for this effect. In the present study, we propose that group members’ task representations mediate the effect of knowledge about the distribution of information on decision performance. Building on this proposition, we also propose that reflection about the task moderates the effect of knowledge about distributed information through its effect on task representations. These hypotheses were put to the test in an experimental study of decision-making groups (N = 125). As predicted, knowledge of distributed information interacted with reflection to affect decision quality. Findings confirmed the proposed mediating role of task representations and information elaboration.     

Effects of another person’s fair treatment on one’s own emotions and behaviors: The moderating role of how much the other cares for you

This research examined whether the extent of fair treatment of another affects one’s own reactions and whether helpful and supportive behavior from this other towards oneself moderates this impact. We predicted fair treatment of the other would affect the participant’s own emotions and behaviors with respect to a common task, but only if this other was willing to give help and support. In addition, we expected that positive or negative emotions would underlie, respectively, a participant’s willingness to cooperate or their willingness to leave the task. Results from a scenario experiment, a cross-sectional survey, and a laboratory experiment supported our predictions. We conclude that how fairly another is treated matters in its effects on one’s emotional and behavioral reactions and that procedural justice for others can also be considered important organizational information in shaping one’s own feelings and actions for employees.     

Cultural Variations in Reasons for Advice Seeking

Five studies examined cultural differences in reasons for advice‐seeking behaviors. Content analyses in Study 1A and self‐ratings in Study 1B consistently revealed that Euro‐Canadians were more likely than East Asians (mainly Chinese) to seek advice for informational reasons, whereas East Asians were more likely than Euro‐Canadians to seek advice for relational reasons. Study 2A showed that Chinese displayed a higher level of relationship concern than Euro‐Canadians in deciding from whom to seek advice in a decision dilemma. Study 2B found that, although Chinese and Euro‐Canadians did not differ from each other on willingness to pay for informational advice, Chinese were willing to pay more for building a relationship with the advisor through advice seeking than Euro‐Canadians were. Study 3 explored how the advice giver might perceive an advice seeker in terms of their competence and the closeness of their relationship after advice was sought for various reasons. We found that relationally oriented advice seeking increased the perceived competence of the advice seeker among Chinese more than among Euro‐Canadians. Information‐oriented advice seeking increased the perceived closeness between the advice seeker and advice giver among Chinese more than among Euro‐Canadians. Implications for other aspects of advice exchange are discussed. Copyright © 2016 John Wiley & Sons, Ltd.     

Dual language use in sign-speech bimodal bilinguals: fNIRS brain-imaging evidence

The brain basis of bilinguals’ ability to use two languages at the same time has been a hotly debated topic. On the one hand, behavioral research has suggested that bilingual dual language use involves complex and highly principled linguistic processes. On the other hand, brain-imaging research has revealed that bilingual language switching involves neural activations in brain areas dedicated to general executive functions not specific to language processing, such as general task maintenance. Here we address the involvement of language-specific versus cognitive-general brain mechanisms for bilingual language processing. We study a unique population, bimodal bilinguals proficient in signed and spoken languages, and we use an innovative brain-imaging technology, functional Near-Infrared Spectroscopy (fNIRS; Hitachi ETG-4000). Like fMRI, the fNIRS technology measures hemodynamic change, but it is also advanced in permitting movement for unconstrained speech and sign production. Participant groups included (i) hearing ASL–English bilinguals, (ii) ASL monolinguals, and (iii) English monolinguals. Imaging tasks included picture naming in “Monolingual mode” (using one language at a time) and in “Bilingual mode” (using both languages either simultaneously or in rapid alternation). Behavioral results revealed that accuracy was similar among groups and conditions. By contrast, neuroimaging results revealed that bilinguals in Bilingual mode showed greater signal intensity within posterior temporal regions (“Wernicke’s area”) than in Monolingual mode. Significance: Bilinguals’ ability to use two languages effortlessly and without confusion involves the use of language-specific posterior temporal brain regions. This research with both fNIRS and bimodal bilinguals sheds new light on the extent and variability of brain tissue that underlies language processing, and addresses the tantalizing questions of how language modality, sign and speech, impact language representation in the 7brain.     

Do we listen to advice just because we paid for it? The impact of advice cost on its use

When facing a decision, people often rely on advice received from others. Previous studies have shown that people tend to discount others’ opinions. Yet, such discounting varies according to several factors. This paper isolates one of these factors: the cost of advice. Specifically, three experiments investigate whether the cost of advice, independent of its quality, affects how people use advice. The studies use the Judge–Advisor System (JAS) to investigate whether people value advice from others more when it costs money than when it is free, and examine the psychological processes that could account for this effect. The results show that people use paid advice significantly more than free advice and suggest that this effect is due to the same forces that have been documented in the literature to explain the sunk costs fallacy. Implications for circumstances under which people value others’ opinions are discussed.     

What fair procedures say about me: Self-construals and reactions to procedural fairness

Past research has revealed both positive and negative reactions when people receive unfavorable outcomes via fair decision-making procedures. In three laboratory experiments, we reconcile these findings by considering the role of people’s self-identity. Our results suggest that the more that people base their self-identity on their relationships with others—as indexed by a strong interdependent self-construal—the more positively they react to an unfavorable outcome following from fair procedures. Conversely, the more that people base their self-identity on achievement—as indexed by a strong independent self-construal—the more negatively they react to an unfavorable outcome following from fair procedures. Moreover, these results were stronger when the situation primed interdependence and independence, respectively. Our research indicates that people interpret procedural fairness information in a manner that is consistent with defining aspects of the self.     

Perceived risk: an experimental investigation of consumer behavior when buying wine

The purpose of this paper is to investigate differences in expressed attitude as a function of the manner in which information on perceived risk is communicated. The experiments are conducted through a choice‐based questionnaire to reflect the consumer‐oriented decision of the purchase of a bottle of wine based on posted prices. The experiments reported in this paper are based on questionnaires distributed to 323 participants in multiple samples and examine the behavior of people when faced with different information on the probability of loss. The present study demonstrates that changes in the manner in which information is presented, without any underlying change in problem structure, affects observed preferences when buying wine. The impact of perceived risk and character on the willingness to buy and to pay for a bottle is analyzed and show that price habits and perceived risk are the main factors affecting the willingness to pay for a bottle of wine. Copyright © 2016 John Wiley & Sons, Ltd.     

Decision making and confidence given uncertain advice

We study human decision making in a simple forced-choice task that manipulates the frequency and accuracy of available information. Empirically, we find that people make decisions consistent with the advice provided, but that their subjective confidence in their decisions shows 2 interesting properties. First, people's confidence does not depend solely on the accuracy of the advice. Rather, confidence seems to be influenced by both the frequency and accuracy of the advice. Second, people are less confident in their guessed decisions when they have to make relatively more of them. Theoretically, we develop and evaluate a type of sequential sampling process model—known as a self-regulating accumulator—that accounts for both decision making and confidence. The model captures the regularities in people's behavior with interpretable parameter values, and we show its ability to fit the data is not due to excessive model complexity. Using the model, we draw conclusions about some properties of human reasoning under uncertainty.