A meta‐analytic review of tipping compensation practices: An agency theory perspective

Tipping represents a form of compensation valued at over $50 billion a year in the United States alone. Tipping can be used as an incentive mechanism to reduce a principal–agent problem. An agency problem occurs when the interests of a principal and agent are misaligned, and it is challenging for the principal to monitor or control the activities of the agent. However, past research has been limited in the investigation of the extent to which tipping is effective at addressing this problem. Following an examination of 74 independent studies with 12,271 individuals, meta‐analytic results indicate that there is a small, positive relation between service quality and percentage of a bill tipped ( = .15 without outliers). Yet, in support of the idea behind tipping, relative weights analyses illustrate that service quality was a stronger predictor of percentage of the bill tipped than food quality, frequency of patronage, and dining party size. Evidence also suggests that racial minority servers tend to be tipped less than White servers (Cohen's d = .17), and women tend to be tipped more than men (Cohen's d = .15). Still, given the magnitude of the effect, one might question if tipping is an effective compensation practice to reduce the principal–agent problem. We discuss theoretical and practical implications for future research.     

A Teacher’s Life: An Interview with Raymond B. Williams

Raymond B. Williams, Professor Emeritus of Religion at Wabash College, founding Director of the Wabash Center for Teaching and Learning in Theology and Religion, long–time member of the Executive Board of the American Academy of Religion, and founding editor of the journal Teaching Theology and Religion, has moved on to what will no doubt be a very active retirement. An interview with Williams was conducted by Malcolm Warford to be published in a venue unknown to the subject, thus enabling Warford to capture the spontaneous, unguarded vocational narrative of this private, humble scholar–teacher. After Warford transcribed and edited the interview, Lucinda Huffaker, co–editor of Teaching Theology and Religion, inserted commentary to set out themes and emphases on teaching and learning (desig. – LAH). As an autobiography, the article is both a window and a mirror – revealing both the formative influences in one professor’s life and providing readers with an opportunity for reflective comparison with their own vocational paths and identities.     

A Both-And Approach: An Application of Narrative Interventions from a Modern Perspective

A contentious debate between the modern and postmodern epistemologies continue to wage on since the rise of constructivism and social constructionism in the 1990s. This debate has led to both modern and postmodernists falling into an either/or mindset. Others have proposed a solution, the both-and approach, that emphasizes integration of different therapeutic camps. Intentionality is a core component of this approach, as therapists must understand how employed interventions flow from the epistemology and theoretical orientation under which they operate. Another core component of this approach is tailoring the integration to the specific context of the client case. With this understanding and tailoring, therapists can utilize methods across the modern/postmodern divide, as they will coherently flow from their original epistemology and theoretical orientation. Applying methods from both modernism and postmodernism, then, enhances therapists’ therapeutic repertoire, allowing for more opportunities to adapt treatment to each client case. Altogether, the quality of services improve and the amount of clients therapists can help increases as well. This paper will provide an application of the both-and approach to a case study to provide an example of how the said method can be employed in therapy.

     

A Sense of ‘unrealness’ about the death of a loved‐one: An exploratory study of its role in emotional complications among bereaved individuals

After a loss, some people develop complicated grief (CG) and depression. A recent cognitive‐behavioural model postulates that three processes account for such problems: (a) lack of integration of the loss with implicit autobiographical knowledge about the relationship with the lost person, (b) negative cognitions and (c) avoidance behaviours. In the current study, it was proposed that the ‘lack of integration of the loss’ is mainly an implicit process, but has an explicit, introspectively accessible counterpart in the form of ‘a sense of unrealness’ that can be defined as a subjective sense of uncertainty or ambivalence about the irreversibility of the separation. The role of this ‘sense of unrealness’ was studied using self‐reported data from 397 mourners. Among other things, findings showed that items constituting unrealness were distinct from those of CG and depression. In addition, unrealness was significantly associated with CG, when controlling for negative cognitions, avoidance and concomitant depression. Copyright © 2009 John Wiley & Sons, Ltd.     

The Practical Work of <Coding>: An Ethnomethodological Inquiry

While previous methodological studies have suggested that coding is a useful technique for analyzing qualitative data, there is a stark lack of discussion about the incongruities that inevitably arise as researchers accomplish the actual work of coding. This article explores the complexities of the coding process, and how incongruities get resolved as researchers accomplish the practical work of coding. Three primary themes emerged from this study: <creating agreement>, <maintaining the integrity of the codes>, and <completing the work>. These three activities are grounded in the naturally evolving work of coding, and are rendered visible through an ethnomethodological investigation into this work.     

An Israeli account of a near-death experience: A case study of cultural dissonance

The text of an Israeli near-death experience (NDE) is presented in translation from the Hebrew. This account is contrasted with the traditional Hebrew sources on NDEs or their equivalents, which formed part of the NDEr's native subculture. In the present case, the lack of congruence between the reported NDE and the expected cultural form led to intense confusion described by the NDEr. Further study is needed of folk traditions of NDEs.     

A Personal Journey Toward Culture‐Centered Counseling: An Interview With Paul Pedersen

Paul Pedersen's journey into becoming culturally competent has encountered interesting twists and turns. An introduction, a discussion of historical factors that help shape his life, a discussion of some of his major contributions, an assessment of the current state of multiculturalism, as well as Paul's vision of the future are all presented.