Teachers’ emotions and emotion management: integrating emotion regulation theory with emotional labor research

While the similarities between emotion regulation (Gross in J Personal Soc Psychol 74:224–237, 1998a) and emotional labor (Hochschild in The managed heart: commercialization of human feeling. University of California Press, Berkeley, 1983) have been theoretically discussed, empirical research on their relation is lacking. We examined the relations between the two constructs as well as their relations with teachers’ discrete emotions in a sample of 189 secondary school teachers. The results showed that reappraisal correlated positively with deep acting, whereas suppression correlated positively with surface acting. The findings further suggest that reappraisal and deep acting are linked to experiencing positive emotions, whereas suppression and surface acting are linked to experiencing negative emotions. However, there also were some differences in how emotion regulation and emotional labor were related to teachers’ discrete emotional experiences. Specifically, reappraisal and deep acting strategies were positively related to enjoyment; in addition, deep acting was negatively related to negative emotions such as anxiety, anger, and frustration. By contrast, suppression and surface acting strategies were positively associated with negative emotions (i.e., suppression with anxiety; surface acting with anxiety, anger, and frustration), and surface acting was negatively associated with the positive emotion enjoyment. Implications for integrating research on teachers’ emotion regulation and emotional labor are discussed.     

Multiplicity of Emotions in Moral Judgment and Motivation

Multiple moral emotions were examined from a dynamic motivational framework through two hypothetical dilemmas that originate from the cognitive-developmental research program in morality. A questionnaire based on recognition task measurement of moral motivation and emotions was administered to 546 college students. As part of the dynamic complexity of moral motivation, intrapersonal operation of multiple emotions were expected and found toward each emotion target in each judgment context. Compassion and distress were among the most important moral emotions. Relatively strong degrees of anger and hate were reported toward the victimizers in ways that distinguished judgment choices. Participants distinguished a variety of positive emotions from anger and hate through differential associations with judgment choices. The study revealed orderly patterns of variability in the multiplicity of moral emotional experience based on relations with specific emotion targets, judgment choices, and developmental quality of moral motivation. The overall developmental quality of moral motivation was negatively associated with hate and positively associated with anger toward the victimizers. Emotional awareness was also found to be positively related to the developmental quality of moral motivation. Exploring the intrapersonal multiplicity of moral emotional experience has important implications for understanding the complexity of moral decision making and motivation.     

Individual Differences in Emotion Regulation,Emotional Experiences at Work,and Work‐related Outcomes: A Two‐Study Investigation

The relationships among individual differences in emotion regulation (i.e., habitual tendencies to use reappraisal vs. suppression), employee emotions at work, and job performance and satisfaction were examined with 2 samples. Results indicated that reappraisal was positively associated with positive emotions and negatively associated with negative emotions. However, different from prior research, no emotional correlates were found for suppression. Further, it was found that job satisfaction was positively associated with positive emotions and negatively associated with negative emotions. Self‐rating of job performance was positively related to positive emotions, but was not significantly related to negative emotions.     

Cultural values,system justification,meritocratic beliefs,and evaluations of governments' performance in handling the COVID-19 crisis

System justification and meritocratic beliefs legitimize the status quo of economic, social, and political arrangements, and may correlate with favourable evaluations of governments' performance during the COVID-19 pandemic. This study furthers research on this topic by examining (1) the cultural value antecedents of system justification and meritocratic beliefs, and (2) the differential effects of these on attitudes toward ingroups and outgroups from an intergroup perspective. The results show that collectivist values positively predict system justification and meritocratic beliefs, whereas a similar effect was not observed for individualist values. As hypothesized, system justification motivation was positively associated with favourable evaluation of the Chinese government (an ingroup). By contrast, system justification and meritocratic beliefs were negatively associated with evaluation of the American government (an outgroup). We discussed the implications for understandings of the cultural value bases of system justification and meritocratic beliefs, and the relevance of the lens of intergroup relations in studying those beliefs.     

Emotional Justification

Theories of emotional justification investigate the conditions under which emotions are epistemically justified or unjustified. I make three contributions to this research program. First, I show that we can generalize some familiar epistemological concepts and distinctions to emotional experiences. Second, I use these concepts and distinctions to display the limits of the ‘simple view’ of emotional justification. On this approach, the justification of emotions stems only from the contents of the mental states they are based on, also known as their cognitive bases. The simple view faces the ‘gap problem’: If cognitive bases and emotions (re)present their objects and properties in different ways, then cognitive bases are not sufficient to justify emotions. Third, I offer a novel solution to the gap problem based on emotional dispositions. This solution (1) draws a line between the justification of basic and non‐basic emotions, (2) preserves a broadly cognitivist view of emotions, (3) avoids a form of value skepticism that threatens inferentialist views of emotional justification, and (4) sheds new light on the structure of our epistemic access to evaluative properties.     

Methodological Challenges in the Study of Emotions in Politics and How to Deal With Them

This introductory article to the special issue zooms in on the literature on political emotions with a specific focus on methodological questions of “how to study” political emotions. To the extent that methodological matters are addressed in the extant literature, the associated challenges are often portrayed as a clash between social science and natural science disciplines, a clash frequently illustrated by the meeting between political science and neuroscience. Rather than being a clash between academic disciplines, this article argues that many of the methodological challenges facing emotional research have their origin in scholars' diverse views on the relationship between themselves as researchers and political emotions as a research object. In the light of this acknowledgment, the article encircles and discusses the methodological challenges associated with three key conceptual distinctions between: (1) individual and collective emotions, (2) emotions and reason, and between (3) involuntary political emotions and the strategic usage of political emotions. Using the contributions to this special issue as illustrations, the article argues in favor of moving beyond mutually exclusive dichotomies regarding these conceptual distinctions and offers pathways for dealing with current methodological challenges to emotional research. It points to methodological pluralism, transparency, and context‐sensitive research strategies.     

Children's Understanding and Experience of Mixed Emotions: The Roles of Age,Gender, and Empathy

ABSTRACT. The present study examined the development of children's ability report understanding and experiencing allocentric mixed emotions, and explored the relation of gender and empathic ability to these skills. Participants (128 elementary school-aged children [63 boys, 65 girls]) were shown a movie clip with bittersweet themes to elicit mixed emotions. Findings from this study are consistent with prior research (Larsen, To, & Fireman, 2007), supporting a developmental progression in children's ability to both understand and report experiencing mixed emotions, with the two as distinct skills and children reporting understanding earlier than experiencing of emotions. Consistent with previous research, girls performed significantly better on the emotion experience task. Finally, results provided evidence that empathy partially mediates the relationship between age and reports of mixed emotion experience, but no evidence that empathy plays a role in mixed emotional understanding.     

Exchange through emoting: An emotional model of leader–member resource exchanges

Despite research suggesting that emotional interactions pervade daily resource exchanges between leaders and members, the leader–member exchange (LMX) literature has predominantly focused on the interplay between general affective experiences and the overall relationship quality. Drawing upon the affect theory of social exchange, we examine why and how discrete exchange imbalance engenders distinct emotions and shapes downstream work behaviors of the members. Results from a preregistered experimental study with 247 participants and an experience sampling study with time-lagged reports from 79 leaders and 145 members show that a positively imbalanced exchange increases members’ subsequent leader-directed helping via gratitude (but not via shame) and that a negatively imbalanced exchange increases members’ subsequent risk-taking via pride (but not via anger). Moreover, the intensity of such effects hinges upon the average level of resource contributions of leader–member dyads. Our research casts light on the role of transient emotions in dynamic resource exchanges between leaders and members and enriches our knowledge of within-dyad fluctuations of social exchanges.     

Does System Justification Promote Establishment Voting? Mainstream Politics in France,Germany, and the United Kingdom

Throughout Europe and North America, mainstream political parties have ceded electoral support to antiestablishment parties from the far left and far right. We investigate the hypothesis that individual differences in system justification—the psychological tendency to defend and justify the overarching social system—would be negatively associated with antiestablishment voting, even among citizens who would otherwise be inclined to support radicalism. In three large, nationally representative surveys conducted in France (N = 14,432), Germany (N = 1,168), and the United Kingdom (N = 2,337), we observed that system justification was positively associated with voting for establishment parties and negatively associated with antiestablishment voting. System justification was associated with reduced support for antiestablishment parties on the right and left—even among respondents who were high on ethnic intolerance, opposition to the European Union, economic distress, and support for income redistribution. Thus, all other things being equal, system-justification tendencies reinforce political moderation, establishment voting, and therefore social stability.     

Emotions,Public Opinion,and U.S. Presidential Approval Rates: A 5‐Year Analysis of Online Political Discussions

This article examines how emotional reactions to political events shape public opinion. We analyze political discussions in which people voluntarily engage online to approximate the public agenda: Online discussions offer a natural approach to the salience of political issues and the means to analyze emotional reactions as political events take place in real time. We measure shifts in emotions of the public over a period that includes 2 U.S. presidential elections, the 9/11 attacks, and the start of military action in Afghanistan and Iraq. Our findings show that emotional reactions to political events help explain approval rates for the same period, which casts novel light on the mechanisms that mediate the association between agenda setting and political evaluations.     

Rage Against the Machine: The Case for System‐Level Emotions

Although psychologists have generally conceptualized emotions in light of individual‐ and group‐ level approaches, in the current paper we propose that there are also system‐level emotional events, including both system‐based emotions (experienced as a direct or indirect consequence of system‐level characteristics) and system‐targeted emotions (reflecting evaluations that support or oppose the overarching social system). We begin by discussing how emotions are embedded in the social system and what system‐level functions they serve. We draw on system justification theory to understand the reciprocal relations between emotional life and ideologies that justify or challenge social systems. We then focus on three empirical propositions concerning the dynamics of system‐level emotions: (I) System‐based emotions reflect one’s subjective as well as objective standing in the social order; (II) System‐based emotions reflect one’s subjective appraisal of the social order; and (III) System‐level emotions affect action tendencies and behaviors, including behaviors that promote system stability versus change. The investigation of system‐level emotions promises to deepen our scientific understanding of the motivational dynamics of social stability and social change and to uncover the affective dimension of system justification processes. Extending the social psychological analysis of emotions to include contextual features at the level of social systems builds a much‐needed bridge between emotion research in psychology and sociology.     

Children Expressing Mixed Emotion in a Nonsocial Context

Abstract

Efforts to demonstrate children’s ability to report experiencing mixed emotions have typically used an allocentric approach, asking children to report on emotions of other individuals in response to stories or movie clips demonstrating social themes. In contrast, literature examining children’s personal experiencing and understanding of their own mixed emotions, typified as an egocentric approach, in nonsocial situations remains underdeveloped. The current study examined the development of children’s reported understanding and experience of mixed emotions egocentrically. By examining a nonsocial context, this investigation extends existing gender- and age-related research on expressing egocentric mixed emotion. Using a computerized game with a disappointing wins paradigm, egocentric mixed emotional experience was elicited in 142 children (80 boys, 62 girls) aged 6 to 12?years. Results revealed that age, but not gender, was a statistically significant predictor of expressing egocentric mixed emotion experience and understanding. When studying mixed emotion development in a nonsocial context, gender did not contribute to differences in child reports. A significant positive relationship between egocentric mixed emotion experiencing and understanding also emerged. These findings contribute to our understanding of children’s emotion development and offer future directions for examining the broad domain of nonsocial contexts in youth expression of mixed emotions.     

Gender differences in perceptions of emotionality: The case of close heterosexual relationships

Previous research suggests some support for the stereotype that women are the more emotional gender, but very little research has examined whether women are more emotional than men in the context of close relationships. We examined gender differences in reports of emotions experienced and expressed in close heterosexual relationships. A sample of 197 couples (at different stages of relationship involvement), most of whom were white and from middle-class backgrounds, responded to a list of 25 positive and negative emotions three times. Participants indicated how often they experienced the emotions, how often they expressed the emotions, and how often they believed their partner experienced the emotions (all in the past month). Women reported experiencing several emotions to a greater frequency than men, regardless of degree of relationship involvement. Further, women reported being more emotionally expressive than men in dating and more advanced (e.g., engaged) relationships, but not in marital relationships. Finally, women believed that they were generally more emotional than men, whereas men believed that women were more emotional in the experience of negative but not positive emotions. The results were generally consistent with the stereotype that females are the more emotional gender.     

Patterns of appraisal and emotion related to taking an exam

Recent research has suggested strong relations between characteristic patterns of appraisal along emotionally relevant dimensions and the experience of specific emotions. However, this work has relied primarily upon ratings of remembered or imagined past events associated with the experience of relatively pure emotions. The present investigation is an attempt to examine cognitive appraisals and emotions during an emotional event in which subjects experience complex emotional blends. Subjects described both their cognitive appraisals and their emotional states just before taking a college midterm examination and, again, immediately after receiving their grades on the exam. Analysis of the ratings revealed that at both times the majority of subjects who felt emotion experienced complex blends of two or more emotions. Correlation and regression analyses indicated that even in the context of these blends, patterns of appraisal, highly similar to those discovered in our earlier research on remembered emotions (Smith & Ellsworth, 1985), characterized the experience of emotions as they were actually felt.     

A Multifaceted Assessment of Emotional Tolerance and Intensity in Hoarding

Hoarding is characterized by emotionally reinforced saving behaviors, which often combine with excessive acquisition to give rise to clutter, distress, and impairment. Despite the central role emotional processes are thought to play in hoarding, very little research has directly examined this topic. There is suggestive evidence linking hoarding with several facets of emotional intolerance and avoidance, though one key limitation of this past research has been the exclusive reliance on self-report questionnaires. The aim of the current study was to conduct a multimethod investigation of the relationship between hoarding and perceptions of, and cognitions about, negative emotional states. A large unselected sample of nonclinical young adults (N = 213) completed questionnaires, behavioral tasks, and a series of negative mood inductions to assess distress tolerance (DT), appraisals of negative emotions, and emotional intensity and tolerance. Hoarding symptoms were associated with lowered tolerance of negative emotions, as well as perceiving negative emotions as more threatening. Individuals high in hoarding symptoms also experienced more intense emotions during the mood inductions than individuals low in hoarding symptoms, though there was no association with poorer performance on a behavioral index of DT. Across measures, hoarding was consistently associated with experiencing negative emotions more intensely and reporting lower tolerance of them. This relationship was particularly pronounced for the difficulty discarding and acquiring facets of hoarding. Our results offer initial support for the important role of emotional processes in the cognitive-behavioral model of hoarding. A better understanding of emotional dysfunction may play a crucial role in developing more effective treatments for hoarding.     

From appraisal to emotion: Differences among unpleasant feelings

Recent research has indicated strong relations between people's appraisals of their circumstances and their emotional states. The present study examined these relations across a range of unpleasant situations in which subjects experienced complex emotional blends. Subjects recalled unpleasant experiences from their pasts that were associated with particular appraisals and described their appraisals and emotions during these experiences. Situations defined by particular appraisals along the human agency or situational control dimensions were reliably associated with different levels of anger, sadness, and guilt, as predicted. However, predicted differences in emotion were not observed for situations selected for appraisals along the certainty or attention dimensions. Most subjects reported experiencing blends of two or more emotions, and correlation/regression analyses indicated that even in the context of these blends, patterns of appraisal similar to those observed previously (Smith & Ellsworth, 1985, 1987) characterized the experience of the individual emotions. The regressions further indicated that appraisals along some dimensions were more important to the experience of particular emotions than were appraisals along other dimensions. Thesecentral appraisals are compared with the adaptive functions their associated emotions are believed to serve, and the implications of these findings are discussed.This research was supported in part by a Stanford University graduate fellowship and in part by a National Institute of Mental Health training grant to Craig Smith. Part of the writing was done while Phoebe Ellsworth was a fellow at the Center for Advanced Study in the Behavioral Sciences, supported by the John D. and Catherine T. MacArthur Foundation and by the James McKeen Cattell Fund.     

Parents' emotion‐related beliefs and behaviours in relation to children's coping with the 11 September 2001 terrorist attacks

To assess relationships between parental socialization of emotion and children's coping following an intensely emotional event, parents' beliefs and behaviours regarding emotion and children's coping strategies were investigated after a set of terrorist attacks. Parents (n=51) filled out the Parents' Beliefs about Negative Emotions questionnaire and were interviewed within two weeks of the attacks. Their elementary and middle school‐aged children were interviewed eight weeks later. First, parents' beliefs were related to two kinds of parental behaviours. Parents' beliefs about both the value of and the danger of children's emotions were positively related to their discussion with their children. Parents' belief about children's emotions as dangerous was also negatively related to parents' expressiveness with their children. Second, parents' beliefs were related to five kinds of coping strategies reported by their children. Parents' belief about children's emotions as valuable predicted children's problem‐solving, emotion‐oriented, and support‐seeking coping following the terrorist attacks. Parents' belief about children's emotions as dangerous predicted children's avoidance and distraction coping following the attacks. Parents' beliefs about the importance of children's emotions may foster a family atmosphere that facilitates children's coping with intensely emotional events. Results support differentiated, multi‐faceted analysis of the broader construct of parental beliefs. Copyright © 2008 John Wiley & Sons, Ltd.     

Rumination,emotional intensity and emotional clarity

It has been suggested that a high tendency to ruminate presents a deficient emotion regulation. Past research found that people with high tendency to ruminate show sustained attention for negative stimuli and increased negative thinking, which may result in intensified experiences of negative emotions. Moreover, high level of rumination was associated with low emotional understanding. Accordingly, we hypothesized (1) high ruminators (HR) experience more intense emotional reactions than low ruminators (LR) for negative but not positive emotions, (2) LR have higher emotional clarity than HR, and (3) there would be the same pattern of results for brooding but not for reflective pondering. Participants completed a demographic questionnaire, a rumination response style questionnaire, and the Beck Depression Inventory-II. They also rated emotional intensity and identified emotion type for scene pictures from the CAP-D (Categorized Affective Pictures Database). The highest (HR) and lowest (LR) quarters of ruminators were compared on levels of emotional intensity and emotional clarity. We found HR experienced negative emotions more intensely than LR, with no difference for positive emotions. In contrast to our hypothesis, the two groups did not differ in their emotion understanding. This pattern of results was found for brooding but not for reflective pondering. Our research sheds light on the mechanism underlying rumination and emotion regulation.     

当抗议遭遇挫折:集体行动失利情境下情绪反应对行动意愿的作用

在集体行动发展过程中,新的群际互动事件会对参与者心理及行为产生重要影响。本研究采取调查问卷与实验情境设计相结合的方法,考察了集体行动失利情境下参与者情绪体验对其未来行动意愿的影响,以及群体认同与群体效能对情绪的作用机制。研究结果显示:1)集体行动的消极结果会引发参与者愤怒与沮丧情绪体验,且愤怒情绪对其未来行动意愿有正向预测作用,沮丧情绪对其未来行动意愿有负向预测作用;2)群体认同与群体效能会影响群体成员因集体行动失利而产生的愤怒感与沮丧感,参与者对内群体的认同感越强,效能评估越高,在集体行动遭遇挫败时体验到的愤怒感就越强,体验到的沮丧感就越弱。本研究扩展了集体行动的情绪研究取向,并为探讨集体行动的动态演变提供了新的研究思路。     

群体共享情绪的放大效应

相比独自经历情绪事件,在群体中与他人共享情绪事件会放大个体的情绪体验,该效应被称之为群体共享情绪的放大效应。以往研究为群体共享情绪放大效应提供了部分间接的实验证据,但以往的理论,如群体共同关注理论和情绪传染理论,并不能对该效应做出很好的解释。基于社会评估理论和共享现实理论提出的评估–证实–放大模型可较好地解释群体共享情绪的放大效应。未来研究可在真实互动的群体情境中检验群体共享情绪放大效应及评估–证实–放大模型。