An overview of the literature on sexual harassment: Perpetrator,theory, and treatment issues

Sexual harassment has been recognized as a serious problem in the literature over the past 30 years. In this paper, we review the existing research surrounding the phenomenon of sexual harassment, paying particular attention to factors of relevance for understanding perpetrators of sexual harassment. We also provide an overview of the perplexing nature of sexual harassment and the various concerns that have surrounded the topic leading to its recognition. The different theoretical perspectives and models of sexual harassment (sociocultural, organizational, sex-role spillover, natural/biological, socio-cognitive, and four-factor) are also considered and reviewed. Finally, lack of empirical evidence and focus on assessment and treatment for harassers is recognized in this paper, and several suggestions are made for future research and treatment avenues relating to the sexual harasser.     

The psychology of harassment

In recent years there has been an increasing recognition of the ham that could be done to individuals who become the victims of harassment or bullying. Although there have been significant moves to introduce legislation and guidelines that deal with the introduction of organizational policy and procedures on harassment and bullying, the occurrence of harassment is still common in many British organizations (Incomes Data Services, 1992; MSF, 1995). This paper suggests that, although many organizations have introduced harassment policies, most organizational policies concentrate on addressing unacceptable behaviours rather than on the need to define and promote acceptable behaviours at work. Without a change of emphasis from the punishment of inappropriate behaviour to one where appropriate behaviours are rewarded, it is unlikely that the underlying causes of harassment will be recognized or addressed. Organizations are responsible for developing organizational values and behaviours. The way these values and behaviours are promoted and developed has a major impact on the organizational culture. It is this cultural environment that supports or prevents the occurrence of harassment. Psychological evidence suggests that the origins of harassment may be found in the past personal history of the individuals concerned. During development each person learns how to handle difficult situations, it is this prior learning, and the means by which it can be changed or adapted, which provides the key to developing new strategies for addressing the problems of the harassor and the harassee. Helping the victims of harassment handle their problems in a way that frees them from the cycle of victimization and abuse is difficult. The Post office, undaunted by the size of the task, has begun to tackle the problem with the introduction of a programme of peer support and counselling that it hopes will begin to address the underlying problems that make harassment possible. This programme also provides the organization with the information it requires to enable it to strengthen and support a culture, within which, harassment does not have a place.     

Organizational Responses for Preventing and Stopping Sexual Harassment: Effective Deterrents or Continued Endurance?

Survey data from a student population of experienced workers was used to examine perceptions of organizational responses to sexual harassment. Results revealed significant differences in the perceived seriousness of gender harassment, unwanted sexual attention, and sexual coercion. Moreover, women viewed all three types of harassment as being significantly more serious than men. Terminating perpetrators’ employment, providing a verbal/written reprimand, and mandating an apology were rated as being the most common organizational responses to sexual harassment. A significant positive relationship existed between perceived organizational response severity and effectiveness in combating harassment. Results partially supported the notion that more severe responses are associated with greater effectiveness in communicating organizational intolerance of harassment. Contrary to hypotheses, ratings of organizational response effectiveness and appropriateness were not dependent upon harassment type. Further, organizational responses that involved transferring or reassigning victims were not viewed as less severe punishment for perpetrators than were most responses that involved the perpetrator directly.     

When leaders harass: the impact of target perceptions of organizational leadership and climate on harassment reporting and outcomes

Using cases of harassment by leaders, the authors examined the effects of target perceptions of leader responses to sexual harassment and whether leader implementation of harassment policies made a difference beyond the impact of the policies themselves. Results showed that women who perceived that leaders made honest efforts to stop harassment felt significantly freer to report harassment, were more satisfied with the complaint process, and reported greater commitment than did those viewing leaders as more harassment tolerant. Different leadership levels had different effects, with hierarchically proximal leaders generally having the greatest impact. Leadership mediated the relationship between organizational policy and outcomes, supporting the view that a key role for leaders is establishing an ethical organizational climate that reinforces formal harassment policies through actions.     

Workplace harassment from the victim's perspective: a theoretical model and meta-analysis

Although workplace harassment affects the lives of many employees, until recently it has been relatively ignored in the organizational psychology literature. First, the authors introduced an attribution- and reciprocity-based model that explains the link between harassment and its potential causes and consequences. The authors then conducted a meta-analysis to examine the potential antecedents and consequences of workplace harassment. As shown by the meta-analysis, both environmental and individual difference factors potentially contributed to harassment and harassment was negatively related to the well-being of both individual employees and their employing organizations. Furthermore, harassment contributed to the variance in many outcomes, even after controlling for 2 of the most commonly studied occupational stressors, role ambiguity and role conflict.     

Attitudes and perceptions of workers to sexual harassment

The authors investigated how individual factors (age, gender, gender role, past experiences of sexual harassment) and organizational factors (gender ratio, sexual harassment policies, the role of employers) related to workers' attitudes toward and perceptions of sexual harassment. In Study 1, participants were 176 workers from a large, white-collar organization. In Study 2, participants were 75 workers from a smaller, blue-collar organization. Individuals from Study 2 experienced more sexual harassment, were more tolerant of sexual harassment, and perceived less behavior as sexual harassment than did individuals from Study 1. For both samples, organizational and individual factors predicted workers' attitudes toward and experiences of sexual harassment. Individual factors-such as age, gender, gender role, past experiences of sexual harassment, and perceptions of management's tolerance of sexual harassment-predicted attitudes toward sexual harassment. Workers' attitudes, the behavioral context, and the gender of the victim and perpetrator predicted perceptions of sexual harassment. The authors discussed the broader implications of these findings and suggested recommendations for future research.     

Women Athletes' Personal Responses to Sexual Harassment in Sport

The examination of sexual harassment in sport has become an active research field within the past two decades. It is especially important for sport psychology consultants to understand this issue because they have professional opportunities to influence both individual and organizational responses to it. This article uses interview data from an investigation of sexual harassment in sport to examine the personal responses of 25 elite female athletes to their experiences of sexual harassment. The athletes reacted with disgust, fear, irritation, and anger when the sexually harassing incidents occurred. They also demonstrated individual, internally focused responses to the harassment rather than collective, externally focused ones. This suggests that sport organizations have much work to do on both education and organizational change if sexual harassment is to be challenged and eradicated. The findings also indicate that sport psychology consultants have a role to play in equipping athletes with the necessary skills to avert or confront sexual harassment in sport.     

The effects of sexual harassment on turnover in the military: time-dependent modeling

Sexual harassment has consistently negative consequences for working women, including changes in job attitudes (e.g., lower satisfaction) and behaviors (e.g., increased work withdrawal). Cross-sectional evidence suggests that harassment influences turnover intentions. However, few studies have used actual turnover; rather, they rely on proxies. With a sample of 11,521 military servicewomen with turnover data spanning approximately 4 years, the authors used the appropriate method for longitudinal turnover data--Cox's regression--to investigate the impact of harassment on actual turnover. Experiences of harassment led to increased turnover, even after controlling for job satisfaction, organizational commitment, and marital status. Among officers, harassment also affected turnover over and above rank. Given turnover's relevance to organizational bottom lines, these findings have important implications not only for individual women but also for organizations.     

The frequency,sources, and correlates of sexual harassment among women in traditional male occupations

Sexual harassment has increasingly come to be recognized as a major problem confronting working women. Utilizing the results of a survey of women in traditional male occupations (N=160), this paper summarizes some new data on the amount, type, and sources of harassment experienced by this group. Interpreting these findings within the content of the larger theory of patriarchy, it also identifies and provides further clarification of some individual and organizational correlates of harassment. The data offer provisional support for recent theoretical claims that women in male-defined occupations occupy a particularly problematic position vis-`a-vis men. Over 75% of the respondents reported experiencing at least one form of harassment as compared to the 50% + generally cited for the population as a whole. Consistent with the general cultural patterns of sexual violation, incidence of harassment was found to be inversely related to the level of severity. Probably predicated at least partially on opportunity structure, peers were cited as the most frequent source of harassment, followed by supervisors, subordinates and clients. A number of individual correlates of harassment were also identified. As expected, married workers and older respondents reported lower levels of harassment. A curvilinear relationship was found to exist between length of employment and harassment. Finally, respondents who were employed as managers and engineers reported approximately equal levels of harassment, while those in the professions such as the sciences, computers, public administration, etc., reported significantly lower levels of harassment. Consistent with the thesis of organizational culpability in the prevalence and persistence of sexual harassment, individuals employed in firms perceived to have high equal employment opportunity for women reported significantly lower levels of harassment than those in firms with low opportunity.     

Union Resources and Union Tolerance as Moderators of Relationships with Sexual Harassment

Union membership is often overlooked in organizational research, but is especially neglected in research on sexual harassment. This study investigated the impact of union resources for dealing with harassment and union tolerance for harassment on antecedents and consequences of harassment. Women union members (N = 242) of varying ethnicities (European American, 56.6%; mixed ethnicity, 15.7%; Native American, 9.9%; African American, 5.0%; Hispanic American, 1.2%; Asian American, 0.4%; non-American, 2.9%) responded to a survey. As predicted, Union Resources moderated the relationship between organizational tolerance for harassment and reported harassment, such that women in unions with more resources reported less harassment. Union Tolerance moderated the relationship between harassment and negative psychological outcomes, although not as predicted. Implications for unions, employers, and researchers are discussed.     

A Cognitive-Behavioral Educational Workshop to Combat Sexual Harassment in the Workplace

Various measures have been implemented for coping with the problem of sexual harassment in the workplace. Although much of the effort has been provided for special legislation, proper grievance procedures, or actions for organizational change, few attempts have been made to prevent sexual harassment through the application of appropriate training procedures based on effective psycho-educational methods. The author describes a workshop based on cognitive-behavioral techniques and is designed to provide women workers with understanding about sexual harassment at work and equip them with various response alternatives to sexual harassment attempts. Preliminary findings support the positive impact of the workshop.     

SEXUAL HARASSMENT

This study was designed to examine the impact of sexual harassment on Hong Kong Chinese women in the workplace and in college. Questionnaires assessing sexual harassment incidents experienced by self, perceived prevalence of sexual harassment in the organization, job or study satisfaction, and organizational commitment were completed by 77 female secretaries and 84 female college students in Hong Kong. Consistent with our hypotheses, personal experience of sexual harassment was found to be negatively associated with respondent satisfaction with their jobs or studies. However, these experiences were found to be unrelated to organizational commitment. In addition, most of the coping strategies adopted by the harassment victims tended to be nonassertive in nature. As one of the few systematic sexual harassment studies on Chinese working women and female students, we interpret our findings from an indigenous perspective and discuss both theoretical as well as applied implications for research in this area.     

Sexual Harassment and its Impact for Women Officers and Cadets in the Swedish Armed Forces

We examined the incidence, dimensions, and impact of sexual harassment on women officers and cadets in the Swedish military (N = 324). We expected that harassment rates for direct measures would be lower than for indirect measures; hostile environment harassment would be more prevalent than quid pro quo harassment; and harassment would negatively influence women's job-related outcomes and their psychological and physical health. We found that harassment rates for direct measures were lower than indirect measures; hostile environment harassment was more prevalent than quid pro quo harassment; and harassment was associated with decreased job satisfaction, organizational commitment, work group effectiveness, and psychological and physical health. We discuss the theoretical, methodological, and practical implications of our findings for studying harassment across cultures.     

Sex differences in levels of tolerance and attribution of blame for sexual harassment on a university campus

Although the issue of sexual harassment on college campuses has been discussed in the literature for the last five years, little attention has been paid to sex differences in levels of tolerance and attribution of blame in harassment. The current survey, based on a random sample of faculty, students, and staff at a large southern university, details sex differences in definitions of harassment, in attitudes toward causes, in attitudes toward romantic relationships between faculty and students, and in attitudes toward university policy. The authors suggest that sex differences reflect differing perceptions by men and women of their own self-interests within the university, and the organizational environment. Attention is also directed to the explanatory power of attribution theory.     

Organizational Costs of Sexual Harassment

Working women were surveyed regarding their probable initial reactions to different forms of sexual harassment. Many indicated they would either quit their jobs or report sexual harassment to external authorities. Discusses organizational costs of sexual harassment, ways of preventing such costs, and implications for employment counselors.     

Le rôle modérateur du harcèlement environnemental au travail dans la relation entre l’attachement au lieu de travail et le soutien organisationnel perçu. Étude auprès d’un échantillon féminin

This article examines the effect of environmental harassment at work in the relationship between attachment to the workplace and perceived organizational support. A survey was conducted via a questionnaire with 304 employees in different professional sectors (commerce, healthcare, teaching, administration) in the public or private sector. Analyses show that (a) attachment to the workplace and environmental harassment at work are strongly associated with perceived organizational support, the former positively and the latter negatively, and (b) two dimensions of environmental harassment at work, namely manipulation of the work environment and manipulation of the personal space, moderate the relationship between attachment to place and perceived organizational support, reducing the effect of this relationship. The practical implications of the research are discussed.     

LONGITUDINAL ANALYSIS OF DISPOSITIONAL INFLUENCES AND SEXUAL HARASSMENT: EFFECTS ON JOB AND PSYCHOLOGICAL OUTCOMES

Research consistently demonstrates that sexual harassment is related to a variety of negative outcomes. Negative outcomes, however, may be influenced by respondents' dispositions or response biases rather than by their sexual harassment experiences alone. This study investigates relationships between negative outcomes and sexual harassment over time in an attempt to assess this possibility. Further, little empirical research on sexual harassment has explored the impact of various coping strategies on experiences of harassment over time. Sexual harassment experiences, job-related and psychological outcomes, and coping responses were obtained from 216 female faculty and staff members at a midwestern university at 2 times, 24 months apart. Patterns of results suggests that sexual harassment has important effects on job-related and psychological outcomes that operate independently of dispositional influences or response biases. Results also indicate that sexual harassment at Time 1 is a better predictor of harassment at Time 2 than are coping strategies.     

THE SEXUAL HARASSMENT OF MEN?

Recently the focus of sexual harassment research on the harassment of women by men has been challenged. Treatments of sexual harassment of men, however, have generally ignored power differentials between the genders. Our analysis predicts that behaviors identified as harassing by men stem from negotiations of gender in the workplace that challenge male dominance, whereas behaviors experienced by women as sexually harassing reinforce female subordinance. Consistent with our predictions, results indicated the following: men are considerably less threatened than women are by behaviors that women have found harassing; men find sexual coercion the most threatening form of harassment; men as well as women sexually harass men; and men identify behaviors as harassing that have not been identified for women. Results also showed signs of backlash among men against organizational measures that address sexual harassment and discrimination against women. Implications for psychological and legal definitions of sexual harassment of men are discussed.     

Assessment and treatment of obsessional harassment

Obsessional harassment and stalking have become increasingly recognized as significant social problems, often with dramatic negative repercussions on the lives of victims. As the public awareness of this problematic behavior has grown, the amount of clinical attention and empirical research focused on understanding the perpetrators of harassment has increased accordingly. Nevertheless, relatively little research has addressed the numerous issues involved in the assessment and treatment of obsessional harassment offenders. This article reviews the existing research on obsessional harassment/stalking, and offers a diagnostic typology of these offenders based on the nature of the relationship with the victim and the motivation of the offender. Treatment modalities are then discussed with regard to each of the primary diagnoses that occur among obsessional harassment offenders. Finally, strategies for initiating treatment for unmotivated or unwilling offenders are discussed, along with clinical issues that arise in the evaluation and treatment process.     

Ambient Sexual Harassment: An Integrated Model of Antecedents and Consequences

Research on sexual harassment as a prevalent job stressor has focused primarily on outcomes for the direct targets of harassment; the antecedents and consequences ofindirectexposure to sexual harassment have not been explored. Ambient Sexual Harassment is proposed as an assessment of indirect exposure to sexual harassment. Ambient Sexual Harassment is defined as the general or ambient level of sexual harassment in a work group as measured by the frequency of sexually harassing behaviors experienced by others in a woman's work group. The integration of Ambient Sexual Harassment into the model of sexual harassment developed by Fitzgerald, Drasgow, Hulin, Gelfand, and Magley (1997) proposes that indirect exposure to sexual harassment will have similar antecedents and job-related, psychological, and health outcomes as direct exposure. An empirical test of the model, using samples of female employees from a public utility company (N= 455) and a food processing plant (N= 194), generally supports predictions.