Developing occupational standards for the advice, guidance, counselling and psychotherapy sector

The context to the development of national standards in advice, guidance and counselling is outlined. The definitions of national occupational standards are reviewed and issues arising front the model explored The approach to writing generic standards across the advice, guidance and counselling fields is explained, together with the role of specialist function units. The treatmeni of ethics and equality is examined in detail, as is the role of generic standards imported from elsewhere. The role of evidence routes linked to the standards is discussed. The article concludes ztrith a review of the standards development process and the tensions inherent in it, and with a brief outline of the process by which qualifications will emerge.     

Clinical audit: Setting professional standards for counselling services

This paper describes the rationale behind the need to audit counselling services from both a purchasers' and a providers' perspective. It describes what audit is, why it is necessary, how to choose an audit topic, and how to implement audit methods. The process of Professional Standard Setting is documented and the differences and similarities between research and audit are explained. It is contended that all counsellors, whether working privately or for the National Health Service, should implement Quality Assurance and Audit Methods to ensure that clients receive the highest standards of counselling.     

The likely impact of introducing competence-based occupational standards in counselling/psychotherapy and guidance for learning and work

The national context in which occupational standards and NVQs have been developed is described. The NVQ methodology is explained, and issues arising from NVQ implementation are outlined. Developments in accreditation within the contexts of counselling and psychotherapy and guidance for learning and work are identified. The impact of introducing occupational standards and NVQs in these fields is assessed.     

Academic promises and family (dis)enchantments: clues for guidance and counselling in higher education

Family has an undeniable influence upon the career construction of higher education (HE) students, since it is a primary source of their socialisation. This article presents a qualitative analysis of 30 interviews conducted with first-year students, aimed at understanding the relationship between family sociocultural status and career choice and the perceived meaning in the family of the enrolment of one of their elements in HE. Results show that HE students came mainly from economic, cultural and social upper classes. It was a ‘logic path’, for who would inherit in the adult age, not only the economic capital, but also the relational capital. The educational and economic resources of the students' families are key factors in the choice to pursue HE studies, rather than the professional world.     

Careers guidance and social mobility in UK higher education: practitioner perspectives

This paper reveals findings from a small-scale research project which explored how university careers advisers experience their role in guiding clients within a labour market where barriers to social mobility prevail. The research discovers that advisers' daily work gives them a depth of insight into social mobility. The professional turbulence in which advisers operate and the evolution of their role from in-depth work to a focus on breadth is chronicled. University environments vary with regard to the scope advisers have to impact lives, but a strong set of values anchors them. Recommendations are made with regard to how high quality careers information, advice and guidance can support social mobility for traditionally disadvantaged students into the labour market.     

Strategic planning and performance measurement: Implications for careers services in higher education

Increasing pressures are being exerted on careers services in higher education to demonstrate their effectiveness. To avoid the imposition of crude and inappropriate measures, the issue of performance measurement needs to be subsumed within a broader approach to strategic planning. Two models are presented: a strategic-planning process used in the business sector, and a model developed for establishing accountability in careers services. Issues are identified in relation both to the process of the models and to the content of the careers-service matters to which they might be applied (many of these issues are relevant to other guidance and counselling services in higher education and elsewhere). Finally, some brief examples are presented of strategic planning in action.     

The experience of outsourcing transfer: implications for guidance and counselling

Outsourcing can involve the forced transfer of employees to another organisation. During or after the transfer they may find their jobs have changed or go through a process of downsizing. They also often have to maintain a relationship with their previous employer as they continue to work on joint projects. In this paper we review relevant research literature and identify important psychological and organisational processes involved in this process, which are of specific interest to guidance and counselling. We also present data from a longitudinal research study in which employees undergoing an outsourcing transfer discussed their experiences. A number of these employees required career counselling and some were undergoing psychological counselling to reduce depression and anxiety. In conclusion, we summarise important issues to be considered by the counsellor when advising individuals going through this process.     

Eclecticism and integration in counselling: Implications for training

The multiplicity of approaches in the field of counselling, together with a growing interest in eclecticism and integration amongst practitioners, present a challenge for counsellor trainers. One way in which this challenge is being met is by the development of training programmes that purport to be integrative. The development of such programmes, however, presents a further challenge to trainers, since sophisticated integration is rare. Some of the issues needing careful consideration by trainers involved in integrative programmes are explored under the headings of 11 key statements.     

A survey of student counselling in higher and further education in the United Kingdom

All higher and further education institutions who reported having a student counselling service were surveyed, using a postal questionnaire, during 1985. Information from 212 institutions is presented. It describes what services exist, how long they have existed, their staffing and their workload (in terms of numbers counselled and type of service offered). Comparisons between universities, polytechnics and colleges of higher and further education are made. The stated objectives of the counselling services are summarised, together with identified priorities in counselling functions. Some of the characteristics of counsellors are outlined, including hours worked, training and qualifications.     

Difficulties and patterns of social support of mature college students in Hong Kong: Implications for student guidance and counselling services

The extent and nature of the difficulties faced by mature college students in a university in Hong Kong were examined. Who provided which types of support in which aspects of the lives of mature students was investigated. The results showed that time constraints were a major concern of many such students. Differences were found in the problems experienced in different modes of study and with different marital statuses. Spouses were support generalists who provided all types of support to their mature student partners, while lovers, friends and family members were support specialists who provided specific types of social support. The findings lend support to the hypothesis that the more sufficient the perceived social support received by mature students, the less the degree of difficulty they experience in their lives. Implications for service approach and for the provision of services are discussed, and recommendations on how to improve services are made.     

Networking a computer-aided guidance system within higher education institutions: practice and potential

A number of higher education institutions have networked PROSPECT (HE) to make it available throughout the institution. The impact of such networking was evaluated, based on visits to six of these institutions and on logged statistical data. The rationale for networking, and implementation strategies adopted, are discussed. The quantitative data provided less evidence of the reduced quality of usage than had been anticipated. Qualitative data suggested that networking provided easier access in terms of both location and time: this removed the need to ration usage of the system, thus making it easier to consider opportunities for structured usage, and to justify access to non-core groups. There was no evidence of any reduction in the use of the careers services. Examples are presented of PROSPECT (HE) being linked with a variety of other careers activities. Overall, the evidence suggests that the benefits of networking outweigh the risks.     

A pluralistic framework for counselling and psychotherapy: Implications for research

Historically, training, research and practice in counselling and psychotherapy have been dominated by unitary theoretical models. Although integrative and eclectic positions have been developed as alternatives, these have not been successful in generating research and have resulted in a further proliferation of competing models. In this paper we introduce a ‘pluralistic’ framework for counselling and psychotherapy and discuss the implications of this framework for research. The basic principle of this pluralistic framework is that psychological difficulties may have multiple causes and that there is unlikely to be one, ‘right’ therapeutic method that will be appropriate in all situations—different people are helped by different processes at different times. This pluralistic framework operates as a meta‐theory within which it is possible to utilise concepts, strategies and specific interventions from a range of therapeutic orientations. The framework is structured around three domains—goals, task and methods—by which therapeutic processes can be conceptualised, critically examined and empirically investigated. These domains, and the relationships between them, are outlined and the collaborative relationship at the heart of the pluralistic framework is discussed. The pluralistic framework provides a means for empirical research directly to inform practice and potential lines of empirical inquiry are outlined, along with findings from a recent study of counselling in schools.     

The new qualification in careers guidance in higher education: A collaborative partnership

The raison d'être for the new Certificate and Diploma in Careers Guidance in Higher Education is outlined. The different perspectives of the partners in this enterprise–the Department of Community Studies at the University of Reading and the Association of Graduate Careers Advisory Services (AGCAS)–are discussed. The initial difficulties and successes are explored and a suggested strategy is offered for other such collaborative ventures.