调节匹配对期望与绩效关系的影响

以往研究发现了调节定向、调节期望与绩效的关系。本研究基于调节匹配理论,以149名大学生为被试、通过与个体长期调节定向相一致或不一致的任务框架(收获/无收获vs无损失/损失)操作调节匹配性,进一步研究了调节匹配对期望与绩效关系的影响。结果显示,调节匹配会进一步加强以往研究中发现的调节定向对期望和绩效关系的调节模式,不匹配会起到削弱作用。当促进定向占主导的个体完成强调有无收获的任务时,高期望对绩效的促进作用显著高于完成强调有无损失的任务;而当预防定向占主导的个体完成强调有无损失的任务时,低期望对绩效的促进作用显著高于完成强调有无收益的任务。     

期望与绩效的关系:调节定向的调节作用

经典动机理论认为高期望能提高绩效水平,本研究结合调节定向理论进一步回答这种效应"何时"存在或"如何"产生的问题。研究1通过测量期望水平、并用任务框架操作调节定向,检验了情景启动的调节定向对期望与行为间关系的影响;研究2采取更严格的被试内设计通过任务难度操作期望,考察了作为个体长期差异的调节定向的作用。结果表明:①调节定向调节成功期望与绩效之间的关系:对于促进定向,成功期望与绩效正相关;对于预防定向,期望与绩效相关不显著。②动机可以部分解释调节定向与期望的交互作用机制:高水平的成功期望会提高促进定向个体的动机强度,进而产生高的绩效结果;其对预防定向个体的动机强度的影响不显著。     

调节定向的测量维度及其问卷的信度和效度检验

采用RFQ、B IS/BAS和LOT-R对331名企业新员工和920名在校大学生施测,以探讨H iggins等提出的调节定向测量维度在中国文化中的适应性及其问卷（RFQ）的信度和效度。结果表明：（1）在删除1个偏重从策略角度测量调节定向的项目后,得到由10个项目组成的调节定向问卷,可有效测量促进定向和预防定向两个基本维度;（2）调节定向问卷具有较好的内部一致性信度和区分效度,可作为开展相关研究的评定工具。     

消费行为领域中的调节定向

调节定向理论(Higgins,1997)超越传统享乐主义动机,区分出“促进”和“预防”两种调节性动机系统,近年已成为消费行为领域的研究热点之一.调节定向影响着消费者购物决策整个过程,受被试因素(文化背景、自我建构)、刺激因素(信息框架、解释水平、非言语线索、商品属性)和情境因素(决策时间距离、任务操纵)的影响,通过直接作用、调节关联效应和调节匹配效应三种途径决定信息的说服效果,并且受到精细加工可能性的调节.管理者应特别注意具体营销情境中的调节定向,合理利用调节匹配效应.未来研究应关注调节投入理论、调节定向的前因变量以及同网络购物情境相结合,并探索如何削弱预防定向对营销的不利影响.     

具身情绪与创造性思维:情境性调节定向的调节作用

采用面部肌肉控制技术诱发被试的具身积极和具身消极情绪,并设置中性控制组,然后采用双任务启动范式启动情境性调节定向,最后要求被试完成创造性思维测验,探讨具身情绪和情境性调节定向对创造性思维的影响。结果发现:具身积极情绪促进思维的独创性,具身消极情绪阻碍创造性思维,主要表现在流畅性和灵活性上;情境性促进定向被试的创造性表现好于情境性预防定向的被试;情境性调节定向在具身情绪和创造性思维关系中起调节作用,当个体处于情境性促进定向时,具身积极情绪促进创造性思维,而当个体处于情境性预防定向时,具身积极情绪和具身消极情绪均对创造性思维有阻碍作用。     

工作重塑研究的新动向——基于调节定向的视角

以往学术界更多关注工作重塑的影响结果和作用机制, 缺乏对其内在动机及相关新构念的探讨。近年来, 基于调节定向理论的工作重塑研究逐渐增加。在已有研究的基础上, 首先基于特质及情境性调节定向的视角, 分别对其与工作重塑具体维度的关系进行探讨; 然后, 揭示领导的调节定向如何影响员工的工作重塑行为; 最后, 梳理工作重塑领域涌现的新构念(促进/防御定向型工作重塑、趋近/回避型工作重塑), 及其理论融合的基础。未来研究应重点关注调节定向和工作重塑的相互作用、促进/防御定向型工作重塑的前因变量及作用机制, 以及调节定向与“角色观”工作重塑的关系等问题。     

新员工工作重塑会带来积极的结果吗?领导成员交换与个体传统性的作用

每年都有大量的高校毕业生进入职场。在企业竞争日趋激烈的今天, 如何将这些大学毕业生快速地转变成高绩效的企业员工, 是一个重要的研究议题。基于自我表达的理论视角, 本研究探讨工作重塑能否促进新员工的任务绩效和创造力, 以及领导成员交换和个体传统性如何影响新员工的工作重塑。我们对256名新员工进行4轮的问卷调查, 最终得到125份有效的匹配问卷。数据分析结果显示: (1)工作重塑会正向影响新员工的工作投入, 进而影响他们的任务绩效和创造力; (2)对于传统性比较高的新员工, 领导成员交换可以促进他们的工作重塑; (3)个体传统性正向调节领导成员交换对任务绩效、创造力的间接作用, 当个体传统性高时, 领导成员交换通过工作重塑和工作投入对任务绩效、创造力的积极影响更为显著。本研究从新员工自我表达的视角为组织提升新员工的任务绩效和创造力提供了新的思路。     

调节聚焦对高中生毅力水平的影响:学业情绪的中介作用

对644名高一、高二学生进行调节聚焦、毅力和学业情绪的问卷调查,以探讨高中生毅力水平与调节聚焦和学业情绪之间的关系。结果显示:(1)高中男生的毅力水平显著高于女生,高一年级学生的毅力水平显著高于高二年级;(2)高中生的调节聚焦并不完全直接导致毅力的增强或降低,而是通过学业情绪作为中介而间接影响毅力的。促进定向通过高兴的中介作用而增强毅力,通过沮丧的中介作用而降低毅力;预防定向通过生气的中介作用而降低毅力,但是满足的中介作用不显著。     

高确定性情绪（开心、愤怒）与低确定性情绪（悲伤）对信任的影响

本研究通过信任游戏的实验范式探讨了在与“受信任者”高/低可信赖性有关的信任线索时,具体情绪的确定性维度对信任行为的影响。实验一发现,当被试被告知“受信任者”在可信赖量表上的得分（高/低）时,个体在高确定性情绪（开心和愤怒）下的信任判断比低确定性情绪（悲伤）下的信任判断上更容易被受信任者的“可信赖性”水平的高低所影响;实验二发现,当告知被试“受信任者”的群体身份（内/外群）时,个体在高确定性情绪（开心和愤怒）下的信任判断比低确定性情绪（悲伤）下的信任判断更容易被受信任者的“内外群”身份所影响。上述结果表明,高确定性的情绪比低确定性的情绪更容易使被试的信任判断受到与“受信任者”是否值得信赖有关的线索所影响。     

客户支持对一线服务员工服务绩效的影响——基于自我验证理论的视角

基于自我验证理论, 文章探讨了客户支持能否通过组织自尊的中介作用促进员工服务绩效(角色内服务绩效和主动服务客户行为), 以及员工促进定向和内控的调节作用。针对3时间点的调查得到652名员工和139名主管的配对数据进行分析, 结果显示：(1)客户支持会显著正向影响员工组织自尊, 进而显著影响他们的角色内服务绩效和主动服务客户行为; (2)员工促进定向正向调节客户支持对员工组织自尊的影响; (3)员工内控负向调节客户支持对员工组织自尊的影响。研究结果拓展了员工服务绩效的机制研究, 为组织提升员工服务绩效提供了新的思路。     

Social change as an important goal or likely outcome: how regulatory focus affects commitment to collective action

The results of three experiments showed that regulatory focus influences the way in which the importance and likelihood of social change affect individuals' commitment to collective action. In Studies 1 (N= 82) and 2 (N= 153), the strength of participants' chronic regulatory focus was measured. In Study 3 (N= 52), promotion or prevention focus was experimentally induced. The results showed that for individuals under promotion focus, commitment to collective action depended on the perceived likelihood that through this action important social change would be achieved. Individuals under prevention focus were willing to commit to collective action when they attached high importance to its goal, regardless of the extent to which they believed that attainment of this goal was likely. Implications of these results for work on regulatory focus and collective action are discussed.     

Bringing ethics into focus: How regulatory focus and risk preferences influence (Un)ethical behavior

In four laboratory studies, we find that regulatory focus induced by situational cues (such as the framing of an unrelated task) or primed influences people’s likelihood to cross ethical boundaries. A promotion focus leads individuals to be more likely to act unethically than a prevention focus (Studies 1, 2, and 3). These higher levels of dishonesty are explained by the influence of a person’s induced regulatory focus on his or her behavior toward risk. A promotion focus leads to risk-seeking behaviors, while a prevention focus leads to risk avoidance (Study 3). Through higher levels of dishonesty, promotion focus also results in higher levels of virtuous behavior (Studies 2 and 3), thus providing evidence for compensatory ethics. Our results also demonstrate that the framing of ethics (e.g., through an organization’s ethics code) influences individuals’ ethical behavior and does so differently depending on an individual’s induced regulatory focus (Study 4).     

The pleasures and pains of distinct self-construals: the role of interdependence in regulatory focus

Regulatory focus theory distinguishes between self-regulatory processes that focus on promotion and prevention strategies for goal pursuit. Five studies provide support for the hypothesis that these strategies differ for individuals with distinct self-construals. Specifically, individuals with a dominant independent self-construal were predicted to place more emphasis on promotion-focused information, and those with a dominant interdependent self-construal on prevention-focused information. Support for this hypothesis was obtained for participants who scored high versus low on the Self-Construal Scale, participants who were presented with an independent versus interdependent situation, and participants from a Western versus Eastern culture. The influence of interdependence on regulatory focus was observed in both importance ratings of information and affective responses consistent with promotion or prevention focus.     

Regulatory focus and the family–work interface: The role of regulatory fit between cohabiting partners

The aim of the present study was to examine the impact of regulatory focus in goal pursuit and regulatory fit between marital partners on family conditions and the family–work interface. We hypothesized that when both partners are high on promotion focus (fit) they experience higher developmental possibilities at home and have an increased likelihood of family-to-work facilitation (FWF). In addition, we hypothesized that when both partners are prevention focused (fit) they experience less home demands and less family-to-work conflict (FWC). In total, 131 working couples participated in the study. Each partner provided information about his/her own regulatory focus, perceptions of home demands and home developmental possibilities, and experienced FWF and FWC. Results of moderated structural equation modelling analyses largely supported our hypotheses since the interaction between partners’ promotion focus predicted the levels of home developmental possibilities and FWF, whereas the interaction between partners’ prevention focus predicted home demands in the expected direction. In conclusion, the fit between partners’ self regulatory styles can influence family life and, consequently, the impact of family on work.     

Regulatory fit at work: gravitational effects and associations with employee well-being

ABSTRACT

Using a task approach, this study examined the extent to which employee regulatory focus would “gravitate” employees towards promotion- versus prevention-oriented tasks within their jobs, and whether a subsequent regulatory fit/misfit would be associated with their well-being (i.e., mental health and job satisfaction). In a pre-study among 37 employees, we determined the regulatory focus of work tasks from the Netherlands Skill Survey, which are relevant to the general working population, resulting in a selection of 7 promotion and 11 prevention tasks. For our main study, we used the Dutch Longitudinal Internet Studies for the Social Sciences (LISS) panel and collected data from 1,606 respondents. In 2011, we collected respondents’ regulatory focus and in 2012, we collected their work tasks and well-being. Promotion-oriented employees considered both promotion and prevention tasks to be highly relevant in their jobs, and this relevance was associated with their mental health. Prevention-oriented employees, however, did not respond to the relevance of promotion or prevention tasks and generally reported lower well-being, irrespective of the regulatory focus of their tasks. We tentatively conclude that promotion focus gravitates employees towards job with a richer task content, containing both promotion and prevention tasks.     

Great Expectations – and What Comes of it: The Effects of Unmet Expectations on Work Motivation and Outcomes Among Newcomers

The present research focused on newcomers' socialization process in a three‐wave study among 1477 newcomers from seven Western (mainly European) countries. Based on previous research, we expected that unmet expectations regarding selected intrinsic work aspects would have adverse effects on work outcomes such as worker motivation for learning, effort, and turnover. Further, we expected that the strength of the effects of unmet expectations would vary as a function of the perceived importance of the work aspects in question. Structural equation modeling supported our expectations regarding the adverse effects of unmet expectations. However, the strength of these relationships did not depend on the importance attached to the work aspects. Instead, workers who attached much importance to particular work aspects reported higher levels of effort and a higher motivation for learning new behavior patterns. Further, newcomers tended to consider work aspects for which their expectations were not met as less important across time. We conclude that unmet expectations affect work outcomes both directly and indirectly, through the importance attached to particular work aspects.     

A meta-analysis of the regulatory focus nomological network: Work-related antecedents and consequences

Regulatory focus theory (Higgins, 1997, 1998) has received a great deal of recent attention in the organizational behavior literature. Despite the amount of new evidence surrounding regulatory focus and its relationships with other variables, a quantitative summary of this literature is lacking. The authors used meta-analysis to summarize correlations from 77 empirical studies that included self-report measures of promotion and prevention focus. Meta-analytic effect sizes between promotion and prevention focus and work-related variables are reported. In general, results indicated that promotion and prevention focus are orthogonal constructs and each construct is uniquely related to other theoretically relevant constructs. The results also demonstrate the importance of regulatory foci to organizational researchers as well as the need for a unified approach to their measurement.     

How regulatory focus–mode fit impacts variety-seeking

Variety-seeking research has examined antecedents in terms of contextual factors and individual differences. However, it does not consider the interaction of individual difference factors such as regulatory focus (promotion vs. prevention) and regulatory mode (locomotion vs. assessment) to predict variety-seeking. Drawing on regulatory fit theory, this study introduces a new kind of regulatory fit based on the interaction between regulatory focus and mode (i.e., regulatory focus–mode fit), thereby extending previous work examining fit based on either regulatory focus or regulatory mode in isolation. Results from five studies, including field data from 10,547 music app consumers (text analysis), two preregistered studies, and two online experiments, show that regulatory focus–mode fit (vs. non-fit) decreases variety-seeking. Engagement and attitude certainty serially mediate regulatory focus–mode fit effects. Findings provide implications for consumer segmentation and message framing.