PREDICTING JOB PERFORMANCE OF LOW INCOME WORKERS: THE WORK OPINION QUESTIONNAIRE

This study outlines the development of the Work Opinion Questionnaire (WOQ), a measure of job-related attitudes. The 35-item attitude measure was validated on 670 C.E.T.A. workers in a large midwestem city. The WOQ was effective in predicting job performance in entry level positions. Potential applications and limitations of the WOQ are discussed.     

REPRESENTATION OF THE WORLD OF WORK IN DAYTIME TELEVISION SERIALS

Daytime television serials were analyzed for their representation of the world of work. It was found that 80 percent of all jobs portrayed were in the professional, technical, and managerial category with a very high representation of jobs in the health fields. When occupations represented by men and women characters were separately analyzed, similar patterns of gross overrepresentation of the professional occupations and underrepresentation of clerical, sales, and benchwork categories were noted. This distortion of the world of work as portrayed on television serials was compared with the distortion already noted in the occupational literature.     

THE PHYSIOLOGICAL MEASUREMENT OF WORK STRESS: A CRITIQUE

There has been considerable growth in the number of studies focused on the relationship between stress at work and a variety of physiological symptoms, especially cardiovascular irregularities, abnormal levels of biochemicals in the blood and urine, and gastrointestinal disorders. Many of these studies, however, have used inadequate procedures for measuring such symptoms. Consequently, the results and conclusions of these studies are often invalid or, at best, questionable. The purpose of this paper is to critique the prevailing procedures used in the measurement of physiological symptoms in work stress research and to suggest needed improvements.     

工作倦怠的测量及其干预研究综述

工作倦怠不仅会给组织和家庭带来消极的影响,而且会严重损害个体的身心健康,因而有必要采取措施进行干预。文章首先描述工作倦怠的定义,接着对其测量进行介绍,然后在此基础上分析其相关的影响因素,并指出如何实现有效的干预,最后对研究的热点进行了展望。     

RELATIONSHIP OF PERSONALITY TRAITS AND COUNTERPRODUCTIVE WORK BEHAVIORS: THE MEDIATING EFFECTS OF JOB SATISFACTION

This study used path analysis to test a model that posits that relevant personality traits will have both direct relationships with counterproductive work behaviors (CPBs) and indirect relationships to CPBs through the mediating effects of job satisfaction. Based on a sample ( n = 141) of customer service employees, results generally supported the hypothesized model for both boss- and self-rated CPBs. Agreeableness had a direct relationship with interpersonal counterproductive work behaviors (CPB-I); Conscientiousness had a direct relationship with organizational counterproductive work behaviors (CPB-O); and, job satisfaction had a direct relationship to both CPB-I and CPB-O. In addition, job satisfaction partially mediated the relationship between Agreeableness and both CPB-O and CPB-I. Overall, results show that personality traits differentially predict CPBs and that employees' attitudes about their jobs explain, in part, these personality–behavior associations.     

“华人工作相关人格量表”的编制、意义与效度

该文介绍了“华人工作相关人格量表”及其意义、结构、效度的一系列研究。ＣＰＷ选取与人工作相关人格特点有关的题目,在传统人格维度的基础上,增加了服务了取向（ＣＳＯ）和管理才能（ＯＭＲ）这两个针对工作民表境的人格维度。信度分析表明了１５个量表都具可接受内部一致性信度,１５个ＣＰＷ量表分数与一个形容词检测表的相关分析结果支持了ＣＰＷ的内容效度,ＣＰＷ的相关矩阵和因素结构初步确证了ＣＰＷ的结构效度,进一步的     

教师工作满意度的测量研究

本研究运用一个＂教师工作满意度量表＂,对北京、天津、大连及青岛等四省市的２０４名小学教师进行了测量,结果表明：（１）教师们在工作性质、职业投入感及人际关系这些内在因素上的满意度较高,而在薪水、领导管理、进修提升及物理条件这些外在因素上的满意度较低;（２）女教师的工作满意水平显著高于男教师;（３）从事＂教师＂这一职业的动机对教师的工作满意度有显著的影响。     

GENERIC WORK BEHAVIOR: AN INVESTIGATION INTO THE DIMENSIONS OF ENTRY-LEVEL, HOURLY JOB PERFORMANCE

Generic work behavior is defined as behavior that contributes to the performance of virtually any job independent of technical job roles. Variations in generic work behavior are primarily dependent on differences in volition, and the effects of generic work behavior are likely to be the most prevalent in jobs where performance does not depend heavily on job-specific knowledge, skills, or ability. Analysis of supervisor ratings of specific employee behaviors gathered from 18,146 employees in 42 different hourly, entry-level jobs in predominantly retail settings suggests the existence of at least eight specific dimensions of generic work behavior: industriousness, thoroughness, schedule flexibility, attendance, off-task behavior, unruliness, theft, and drug misuse. These components were integrated with performance components identified in previous studies to develop a taxonomy of generic work behavior. Implications of this taxonomy for the measurement, prediction, and conceptualization of job performance are discussed.     

PATTERNS OF INTERDEPENDENCE IN WORK TEAMS: A TWO-LEVEL INVESTIGATION OF THE RELATIONS WITH JOB AND TEAM SATISFACTION

A questionnaire study in 17 school and 24 engineering teams examined affective reactions to task and goal interdependence at the group and individual level of analysis. Group-level task interdependence was positively related to group members' job and team satisfaction. Within-group differences in the degree of task interdependence were unrelated to affective responses. Interactions revealed that within-group task interdependence is positively related to both job and team satisfaction only if the degree of goal interdependence in the work team is high.     

JOB ATTRIBUTE PREFERENCES AND WORK COMMITMENT OF MEN AND WOMEN IN THE UNITED STATES

The extent of assumed sex differences in preferences for work attributes is explored utilizing data from five representative national samples. The results indicated only minimal differences in preferred job attributes between males and females. Both sexes identified meaningfulness of the work as the most important job attribute, and rank ordered the other four attributes studied in the following sequence: promotion, income, security, and hours. Factors such as education, occupational prestige, age and one's commitment to continue working were more important than sex of the respondent as predictors of job attribute preferences. However, these status variables did not affect the relationship of sex and job attribute preferences. Furthermore, these factors had approximately the same relative predictive value for both males and females. Nevertheless, these statistically significant predictors explained a small proportion of the variance in job attribute preferences. Implications for research and practice are discussed.     

DAILY WORK STRESS AND ALCOHOL USE: TESTING THE CROSS-LEVEL MODERATION EFFECTS OF NEUROTICISM AND JOB INVOLVEMENT

Employee alcohol use has been shown to be prevalent and have potential detrimental effects for both employees' health and work outcomes. In this study, we used a daily telephone interview to investigate the relationships between work stress and alcohol use in a sample of Chinese workers. The results from multilevel modeling showed that daily work stress was significantly related to daily alcohol use and desire to drink. Further, there were significant interindividual variations in the work stress–alcohol use/desire to drink relationships that were predicted by neuroticism and job involvement. Both theoretical and practical implications of this study are discussed.     

A COMPARISON OF HOLISTIC VERSUS DECOMPOSED RATING OF POSITION ANALYSIS QUESTIONNAIRE WORK DIMENSIONS

Recent studies have attempted to reduce the cost and intrusiveness of the Position Analysis Questionnaire (PAQ) by limiting the amount of information provided to the analyst, with consistently negative results. We examined an alternative technique for improving the cost-effectiveness of the PAQ that avoids the need to rate the hundreds of items that constitute the instrument. Three groups of raters (professional job analysts, graduate students in industrial psychology who were familiar with the PAQ, and PAQ-unfamiliar undergraduates) made direct holistic ratings of the PAQ dimensions for four familiar jobs. The holistic ratings were compared with decomposed PAQ dimension profiles obtained from the item-level ratings of the professional analysts. Cronbach accuracy analyses indicated near-zero convergence between the holistic and decomposed dimension ratings, even for the professional PAQ job analysts. We conclude that holistic rating of dimensions is not an effective means of reducing the cost of a PAQ job analyses and that it is likely to be similarly ineffective with task- or ability-based instruments.     

APPLICATIONS OF MODERATED REGRESSION IN JOB DESIGN RESEARCH

Applications of moderated regression analysis in five areas of job design research are described and fully illustrated with actual survey data. The five areas of research have received some attention in the literature over the past 10 years. Arguments for the selection of moderated regression over the more common subgroups analysis are presented. We conclude that moderated regression analysis is superior to a subgroups analysis for the research questions being asked by investigators interested in job design research.     

THE RELATIONSHIP BETWEEN WORK EXPERIENCE AND JOB PERFORMANCE: A CONCEPTUAL AND META-ANALYTIC REVIEW

A gap in the conceptual development of the work experience construct was addressed by creating a framework specifying two dimensions along which work experience measures can vary. The dimensions of measurement mode (amount, time, and type) and level of specificity (task, job, organizational) formed nine separate categories of measures of work experience. The usefulness of the conceptual framework was tested by conducting a meta-analytic review of the existing literature on work experience using the dimensions in the framework as potential moderators of the experience-performance relationship. Results of the meta-analysis ( N = 25,911; K = 44) revealed an estimated population correlation of 27 between experience and performance after correcting for sampling error and criterion unreliability. In addition, the results showed that amount ( M = .43) and task-level ( M = .41) measures of work experience had the highest correlations with measures of job performance. In addition, work experience had the highest correlations with hard (e.g. work samples) as opposed to soft (e.g. ratings) measures of job performance ( M = .39 vs. M = .24). Implications and directions for future research are discussed.     

JOB ANALYSIS: THE COMPOSITION OF SME SAMPLES

It is common for job analysts to solicit information from incumbents and supervisors (Subject Matter Experts or SMEs) when conducting a job analysis. These SMEs are asked to provide ratings on salient dimensions (e.g., frequency and importance of tasks that comprise the job). In constructing samples of SMEs for this purpose, it is reasonable to consider any possible influences that might bias or systematically influence the task ratings. The present paper considers the possible influence of SME demographic characteristics on task ratings of frequency. The tasks comprising the job of patrol officer in a large city were rated for frequency by approximately 700 incumbents. These ratings were gathered in two different years, 1982 and 1984. The total data set was used to conduct a components analysis of the 444-item task inventory. The first eight principal components were considered the dependent variables and four demographic characteristics the independent variables in an analysis of the 1982 data set. Analysis of variance and follow-up tests indicated that incumbent experience had a substantial influence on task ratings. Educational level and race had minimal effects on ratings. The sex factor was confounded by the experience factor, making interpretation of the sex effect equivocal. Mechanisms that might account for the experience effect are discussed. It was concluded that incumbent experience is a salient issue in job analysis using SME groups.     

A LONGITUDINAL INVESTIGATION OF THE RELATIONSHIPS BETWEEN JOB INFORMATION SOURCES, APPLICANT PERCEPTIONS OF FIT, AND WORK OUTCOMES

This longitudinal field study was designed to examine the relationships between job information sources, self-esteem, and perceptions of person-job (P-J) and person-organization (P-O) fit, as well as the relationships between perceptions of fit and work outcomes (job satisfaction, organizational commitment, organizational identification, intentions to quit, stress symptoms, and turnover). The results indicate that the number of formal job information sources and self-esteem were positively related to perceptions of P-J fit, and formal job information sources were positively related to perceptions of P-O fit. Perceptions of P-J fit were positively related to job satisfaction, organizational commitment, organizational identification, and negatively related to stress symptoms and intentions to quit. Perceptions of P-O fit were negatively related to intentions to quit and turnover. In addition, perceptions of fit mediated the relationships between job information sources and self-esteem with job satisfaction, intentions to quit, and turnover. These results highlight the job applicant's perspective of fit, and demonstrate the importance of both P-J and P-O fit perceptions.