High procedural fairness heightens the effect of outcome favorability on self-evaluations: An attributional analysis

Previous research has shown that outcome favorability and procedural fairness often interact to influence employees’ work attitudes and behaviors. Moreover, the form of the interaction effect depends upon the dependent variable. Relative to when procedural fairness is low, high procedural fairness: (a) reduces the effect of outcome favorability on employees’ appraisals of the system (e.g., organizational commitment), and (b) heightens the effect of outcome favorability on employees’ evaluations of themselves (e.g., self-esteem). The present research provided external validity to the latter form of the interaction effect (Studies 1 and 4). We also found that the latter form of the interaction effect was based on people’s use of procedural fairness information to make self-attributions for their outcomes (Studies 2 and 3). Moreover, both forms of the interaction effect were obtained in Study 4, suggesting that they are not mutually exclusive. Theoretical and practical implications are discussed.     

Interdependence,social motives,and outcome satisfaction in multiparty negotiation

What makes negotiators satisfied with their outcomes? In this study, we examined whether interpersonal interdependence, in the context of multi‐party multi‐issue negotiation, affected negotiators' satisfaction with their individual and group outcomes. We integrated principles from interdependence, social comparison, and social value theories to generate hypotheses about the social‐evaluative nature of satisfaction with negotiation outcomes. Controlling for differences in quality of individual outcomes, we found a positive association between satisfaction and individual outcome and a negative association between satisfaction and group outcome. Relative to those with prosocial social value orientation, negotiators with an individualistic social value orientation were less satisfied with the group outcome, regardless of induced motivational orientation. Neither motivational orientation nor an interaction between motivational orientation and social value orientation were related to satisfaction. We discuss the implications of our results for research on interdependence processes in negotiations and the role of social motives. Copyright © 2000 John Wiley & Sons, Ltd.     

How Politicians’ Reelection Efforts Can Reduce Public Trust,Electoral Support,and Policy Approval

Politicians’ desire for reelection motivates them to be responsive to voters’ policy preferences. In the traditional view, voters choose between candidates based on their delivery of favorable outcomes such as ideologically appealing policies or a prospering economy. However, research in psychology shows that, in addition to outcomes, people care about procedural fairness and, particularly, impartial decision‐makers who make decisions without personal motives and interests. This, I argue, confronts politicians with a delicate task: politicians must present voters with favorable policy outcomes but without appearing as if they pursue these policies based on a personal, vote‐maximizing motive for reelection. In four survey experiments, I find support for this argument. Participants were significantly less inclined to trust and vote for politicians and support their policies when political decisions were described as motivated by reelection considerations than when no such motive was present. The findings advance our understanding of how citizens view political representation and have important implications for research on public opinion, legislative behavior, and democratic theory.     

The moment of truth: Conceptualizing managerial work‐life policy allowance decisions

Organizational efforts of adopting, designing, and implementing work‐family policies converge into single, discretionary decisions of supervisors whether or not to ‘allow’ these policies to specific employees under their supervision. These decisions are referred to as allowance decisions. In order to close a theoretical gap in current work‐family literature, we present an integrated, conceptual model of managerial allowance decisions. We develop propositions regarding factors that influence a supervisor's allowance decision at three different levels of analysis and behavioural outcomes in employees. Building on organizational justice theory, moderating effects of employees' fairness perceptions of allowance decisions are discussed. Finally, we outline implications for future research and recommendations for managers in organizations.     

Selection Fairness and Outcomes: A field study of interactive effects on applicant reactions

Despite the vast amount of applicant reactions studies, few have examined combined effects of selection outcomes with perceived procedural and distributive fairness on both personal and organizational reactions. Further, most have been conducted in laboratory settings, limiting external validity. The present study examined these effects with a longitudinal design, measuring actual applicants' well‐being and organizational attractiveness preinterview and postoutcome. As expected, several interactions between outcomes and fairness were found. Applicants who were hired reported both highest well‐being and organizational attractiveness when they perceived the outcome as fair. In contrast, applicants who were rejected reported highest well‐being when they thought the outcome was unfair. Selection outcome and procedural fairness interacted for organizational attractiveness, with higher procedural fairness leading to higher attractiveness for rejected applicants.     

HOW LEADER–MEMBER EXCHANGE INFLUENCES EFFECTIVE WORK BEHAVIORS: SOCIAL EXCHANGE AND INTERNAL–EXTERNAL EFFICACY PERSPECTIVES

In this article, we propose and test an integrative theory of leader–member exchange (LMX) that extends our understanding of the mechanisms affecting LMX and important organizational outcomes. We argue that LMX enhances job performance and organizational citizenship behaviors (OCBs) through 2 sets of processes. As a result of a social exchange process, high LMX managers encourage reciprocal obligations. These obligations are manifested as subordinate commitment to their supervisors. This commitment, in turn, prompts more OCBs and higher job performance. Through a second process, high LMX supervisors enhance their subordinates’ self‐efficacy and means efficacy, thereby improving job performance. Results of a field study support our predictions. Theoretical and practical implications and directions for future research are discussed.     

Investigating the Moderating Role of Cultural Practices on the Effect of Selection Fairness Perceptions

Utilizing a sample of applicants to positions in a global corporation, we examined whether cultural practices moderate the effect of selection fairness perceptions on organizational attractiveness and job choice. Positive relationships were anticipated between fairness perceptions and outcomes, and performance orientation and uncertainty avoidance cultural practices were hypothesized to moderate the effects of structural and information sharing perceptions, respectively. Structural fairness perceptions were positively associated with both outcomes, but information‐sharing perceptions were significantly related only to organizational attractiveness. National variability in the effect of selection fairness perceptions was observed only for the effect of structural perceptions on organizational attractiveness. Performance orientation moderated this effect such that the strongest relationship was seen among applicants from more performance‐oriented countries.     

Procedural fairness, outcome favorability, and judgments of an authority's responsibility

Fairness theory (R. Folger & R. Cropanzano, 1998, 2001) postulates that, particularly in the face of unfavorable outcomes, employees judge an organizational authority to be more responsible for their outcomes when the authority exhibits lower procedural fairness. Three studies lent empirical support to this notion. Furthermore, 2 of the studies showed that attributions of responsibility to the authority mediated the relationship between the authority's procedural fairness and employees' reactions to unfavorable outcomes. The findings (a) provide support for a key assumption of fairness theory, (b) help to account for the pervasive interactive effect of procedural fairness and outcome favorability on employees' attitudes and behaviors, and (c) contribute to an emerging trend in justice research concerned with how people use procedural fairness information to make attributions of responsibility for their outcomes. Practical implications, limitations, and suggestions for future research also are discussed.     

Toward an Explanation of Applicant Reactions: An Examination of Organizational Justice and Attribution Frameworks

This study used the organizational justice and attribution theory frameworks to understand the processes by which applicants perceive and react to selection procedures and decisions. Actual applicants were studied at two stages in a selection process (i.e., pre-application and post-offer). Interactions between process and outcome fairness were observed for intentions (recommendation and reapplication) and self-assessed performance. Although the form of the interaction was specific to each measure, in general fair procedures resulted in more favorable perceptions, and this become more pronounced when individuals also perceived fair outcomes. An interaction was also observed for process fairness and the actual selection decision; self-efficacy was lowest for those who were selected and perceived unfair procedures. The causal attributions for the selection decision were related to intentions and self-perceptions, and applicants demonstrated self-serving biases, but only when procedures were perceived as fair. Potential links between the organizational justice and attribution frameworks were also examined. Both frameworks were found to provide insight into the psychological processes that influence applicants' intentions and self-perceptions.     

Procedural fairness and endorsement of prototypical leaders: Leader benevolence or follower control?

This research explored why strongly identifying followers endorse prototypical leaders by addressing the role of procedural fairness in this process. We introduced the distinction between procedural fairness rules relating to leader benevolence (i.e., whether the leader supports the group’s interests) and follower control (i.e., whether followers can influence the leader’s decisions). We predicted that strongly identifying group members endorse prototypical leaders because they perceive such leaders as acting in line with benevolence related fairness rules rather than because such leaders are perceived as giving followers control. An organizational field study and a laboratory experiment revealed support for these ideas. Our results thus provide insights into why prototypical leaders are endorsed among strongly identifying followers. They also have implications for the procedural fairness literature in showing that frequently studied procedural fairness rules (e.g., voice) do not explain endorsement of leaders believed to support the group’s interests.     

The moderating influence of procedural fairness on the relationship between work-life conflict and organizational commitment

To help employees better manage work-life conflict, organizations have introduced various initiatives, which have met with mixed results. The present studies examined the utility of a procedurally based approach to understanding employees' reactions to work-life conflict. The authors examined whether the fairness of procedures used by organizational authorities to plan and implement decisions moderates the (inverse) relationship between work-life conflict and employees' organizational commitment. Three studies using different methodologies showed support for the moderating role played by procedural fairness. That is, the tendency for greater work-life conflict to lead to lower commitment was significantly less pronounced when procedural fairness was high rather than low. Theoretical contributions to the work-life conflict and organizational justice literatures are discussed, as are practical implications.     

On the psychology of procedural justice: reactions to procedures of ingroup vs. outgroup authorities

Theorizing on procedural justice has assumed that people's reactions to outgroup authorities are to a large extent based on instrumental concerns. Therefore, attention is primarily directed to outcomes rather than procedures in encounters with outgroup authorities. In the current article we propose that in order for people dealing with outgroup authorities to be strongly affected by procedural fairness, the available outcome information should be ambiguous. Furthermore, we argue that people confronted with an outgroup authority react particularly negatively to unfair procedures that give them negative outcome expectancies. These patterns are not expected in encounters with ingroup authorities. Two experiments support our line of reasoning. The discussion focuses on the implications of these findings for the integration of theoretical perspectives on procedural justice. Copyright © 2004 John Wiley & Sons, Ltd.     

The Glass Is Half Full: The Positive Effects of Organizational Identification for Employees Higher in Negative Affectivity

Organizational identification has traditionally been associated with positive organizational outcomes, whereas negative affectivity (NA) has most often been associated with negative individual outcomes. We hypothesize that organizational identification will positively influence self‐reported performance for individuals high in NA. Conversely, individuals low in NA will not experience feelings of enhanced performance as organizational identification increases. The findings from 2 samples provided support for the research hypothesis; specifically, the personality factor of NA moderated the organizational‐identification/self‐reported performance relationship. We discuss our findings in light of important implications for the positive psychology movement and practicing managers.     

Assimilation and contrast in organizational justice: The role of primed mindsets in the psychology of the fair process effect

This paper focuses on the psychology of the fair process effect (the frequently replicated finding that perceived procedural fairness positively affects people's reactions). It is argued that when people have received an outcome they usually assimilate their ratings of outcome fairness and affect toward their experiences of procedural fairness. As a result, ratings show fair process effects. It is also possible, however, that when people have received their outcome they compare this outcome to the procedure they experienced: Is the outcome better or worse than the procedure? A result of this comparison process may be that contrast effects are found such that higher levels of procedural fairness lead to more negative ratings of outcome fairness and affect. Research findings suggest that when comparison goals have been primed, contrast effects indeed can be found. The implications for the psychology of the fair process effect and organizational behavior are discussed.     

Extending the metatheoretical framework of social/political influence to leadership: Political skill effects on situational appraisals,responses, and evaluations by others

Building off and extending the metatheoretical framework of political skill, we examined the cognitive and behavioral mechanisms through which the intrapsychic effects of political skill inform its interpersonal effects, and how these interpersonal effects ultimately are transmitted into desirable outcomes. Specifically, we argue that politically skilled leaders demonstrate better situational appraisals (i.e., understanding), and thus, more appropriate situational responses (e.g., consideration and initiating structure behaviors); the demonstration of appropriate situational responses is argued to positively affect subordinates’ evaluations of their leaders (i.e., instrumentality) and subordinates’ concomitant attitudes (e.g., job satisfaction) and behaviors (e.g., performance). Results provided mixed support for the hypothesized relationships. Specifically, leader understanding mediated the relationship between political skill and consideration but not the relationship between political skill and structuring behaviors. Moreover, consideration was positively related to subordinates’ group-level instrumentality perceptions, whereas initiating structure was not. Finally, subordinates’ individual (within-level) perceptions of leader instrumentality were positively related to job satisfaction and performance. The implications of these findings as they relate to theory and practice are discussed along with this investigation's strengths, limitations, and directions for future research.     

Relating career stage to attitudes towards HR practices and commitment: Evidence of interaction effects?

A dominant theme within the human resource management (HRM) literature concerns the identification of "best practices" that will enhance both organizational performance and employee commitment. Although research exploring the impact of these practices at the level of the individual is considerably limited, it is implied that they may be applied both across and within organizations, yielding favourable outcomes such as higher organizational performance and enhanced employee commitment. This is despite claims that commitment is multidimensional and that certain organizational and individual variables are related to different forms of commitment. It is possible that organizations seeking to promote commitment might need to tailor HR practices to suit employees' needs, thus challenging the best practice perspective at the employee level. This article extends on the literature by examining whether the relationship between attitudes towards HR practices and commitment is moderated by career stage. The empirical research is based on an employee attitude survey within three financial service organizations in Ireland (N?=?288). Using hierarchical regression analysis, the findings show that interaction effects are evident regarding attitudes towards HR practices and affective, continuance, and normative commitment. The implications of these findings for the management of commitment are discussed.     

Individual Goal Orientations,Team Empowerment,and Employee Creative Performance: A Case of Cross‐level Interactions

Intrigued by relationship between team motivational context and individual characteristics in the organizational reality, we developed and tested a cross‐level model to investigate the interactive effects of team empowerment and individual goal orientations on individual creative performance through the mediating mechanism of an individual's creative self‐efficacy. Using multi‐wave multi‐source data from 63 R&D teams in three IT companies, we found that (1) team empowerment, individual learning goal orientation, and individual performance orientation are all positively related to individual creative performance through mediation of creative self‐efficacy; (2) learning orientation and performance approach orientation could both supplement the effects of team empowerment on individual creative self‐efficacy. Our findings point to the importance of individual goal orientation in shaping the effects of team motivation climates and provide insights for both scholars and practitioners. The specific practical implications include but are not limited to (1) individuals with learning and performance approach orientations should be identified during hiring procedures given that they could still thrive in less empowered teams and maintain a relatively high level of creative self‐efficacy and creative outcomes; (2) managers should consider assigning employees who are more learning oriented to more empowering and open‐ended tasks in order to obtain better creative results.     

The Self in Procedural Fairness

Procedural fairness (whether the organizational decision‐making process is perceived as fair) has profound psychological effects on organizational members. A vital reason for these effects is that organizational procedures communicate information which is relevant to the self. Specifically, this information is relevant to different types of self (individual, collective, relational) and, more importantly, to different motives within each type of self. As such, procedures satisfy the motives of uncertainty reduction and self‐enhancement (individual self), the motives of reputation and status (collective self), and the motives of belongingness and respect (relational self). We provide illustrative evidence in support of our conceptual map, discuss complexities, and offer suggestions for future research.     

Do performance approach‐oriented individuals generate creative ideas? The roles of outcome instrumentality and task persistence

The literature is inconclusive about the positive and negative effects of performance approach goal orientation (PAGO) (i.e., a focus on demonstrating high performance and outperforming others) on creativity. To address this issue, this study examines when and how PAGO stimulates or hinders employee creativity. Drawing on trait activation theory and a self‐regulatory perspective, we propose that outcome instrumentality (i.e., the perception that one will receive desired organizational outcomes when performing well) moderates the effects of PAGO on task persistence bidirectionally, which, in turn, facilitates or hinders employee creativity. Results based on a two‐wave, multi‐source field survey provided strong support for our hypotheses. We found that the relationship between PAGO and task persistence was positive when outcome instrumentality was high but became negative when outcome instrumentality was low. Moreover, we found a moderated mediation effect, such that the indirect effect of PAGO on creativity through task persistence was positive when outcome instrumentality was high but negative when outcome instrumentality was low. These findings extend the PAGO literature by elucidating the goodness and badness of PAGO and provide practical implications on how to manage performance approach‐oriented employees to capitalize on their creative potentials and minimize the possible detrimental effects of PAGO on creativity.     

Procedural Justice and Perceptions of Fairness in Selection Practice

Demonstrating procedural justice through a focus on the psychometric job-related approach to selection continues to be the most effective means for employers to meet legal requirements and potential claims of unfair treatment. A study of selection practice in a large local UK City Council reports how a structured, highly ‘job-focused’ approach can result in negative perceptions about the fairness of the process, its outcomes and effectiveness. Its findings reveal an organizational dilemma – how to develop selection systems that are sufficiently robust in terms of demonstrating maximum procedural fairness and objectivity to withstand potential litigation but are sufficiently flexible to accommodate those other factors which influence individual perceptions of fairness. It considers the future of the highly structured approach in the light of pressures to develop selection processes which can meet the needs of rapidly changing organizational structures as well the expansion of anti-discrimination legislation and litigation.