Monitoring the Opinion of the Crowd: Psychological Mechanisms Underlying Public Opinion Perceptions on Social Media

Social media technologies offer several features that allow users to monitor other people’s opinions on public issues. Initial research showed that user-generated content can shape recipients’ perceptions of the majority opinion on societal problems. Still, it remains largely unexplored under which circumstances people gauge other users’ opinions through social media and whether perceived opinion climates affect people’s opinions and communication behavior in these environments. Results of a two-session experiment revealed that people’s fear of isolation sharpens their attention toward user-generated comments on Facebook which, in turn, affect recipients’ public opinion perceptions. The latter influenced subjects’ opinions and their willingness to participate in social media discussions. These findings are discussed in light of the spiral of silence theory and the social projection hypothesis.     

The Role of Attributions and Fairness in Understanding Job Applicant Reactions to Selection Procedures and Decisions

Purpose

Drawing mainly upon Applicant Attribution-Reaction Theory (AART), we clarify and underscore the role of attribution dimensions (personal control, external control, and stability) in forming applicant fairness perceptions, attitudes, and behavioral reactions.

Design/Methodology/Approach

Students seeking (or about to seek) jobs (N = 264) participated in an experimental study in which procedural justice rules and outcome favorability (selected or rejected) were manipulated. Participants reported their attributions, fairness perceptions, and behavioral intentions. Hypotheses were tested through SEM and bootstrapping.

Findings

Applicant attributions were predicted by outcome favorability and the extent to which the interview process satisfied/violated procedural justice rules. In line with AART, process fairness perceptions mediated relationships between applicant attribution dimensions and both organizational perceptions and behavioral intentions.

Implications

Organizations should satisfy justice rules in employee selection processes because such rules affect applicant attributions, which in turn predict perceptions and behavioral intentions. In addition to identifying antecedents and consequences of fairness perceptions, antecedents and consequences of applicant attributions should be investigated, as both relate to important organizational outcomes.

Originality/Value

This study is one of a very few to test propositions from AART. Through an experimental design of high internal validity, we show that outcome favorability and the satisfaction/violation of justice rules predict job applicant attributions (personal control, external control, and stability). We further show that applicants’ attributions explain unique variance in their perceptions of the employing organization and in their behavioral intentions (e.g., recommend organization to others; litigate) beyond that explained by selection outcome and fairness perceptions.     

Rich man, poor man: Developmental differences in attributions and perceptions

In an examination guided by cognitive developmental and attribution theory of how explanations of wealth and poverty and perceptions of rich and poor people change with age and are interrelated, 6-, 10-, and 14-year-olds (N=88) were asked for their causal attributions and trait judgments concerning a rich man and a poor man. First graders, like older children, perceived the rich man as more competent than the poor man. However, they had difficulty in explaining wealth and poverty, especially poverty, and their trait perceptions were associated primarily with their attributions of wealth to job status, education, and luck. Fifth and ninth graders more clearly attributed wealth and poverty to the equity factors of ability and effort and based their trait perceptions on these attributions. Although the use of structured attribution questions revealed more understanding among young children than previous studies have suggested, the findings suggest a shift with age in the underlying bases for differential evaluation of rich and poor people from a focus on good outcomes associated with wealth (a good education and job) to a focus on personal qualities responsible for wealth (ability and effort).     

Anticipating the inevitable: When leader and member attribution styles clash

This article supported the hypothesis that leaders’ and members’ attribution styles have interactive effects on members’ perceptions of the quality of their leader–member relations. Across two samples, results revealed an interactive effect such that members’ perceptions of poor leader–member relations were most accentuated when they were biased toward external and unstable attributions (i.e. optimistic attributions) for their negative outcomes, while their leaders were biased toward attributing negative outcomes to the internal and stable characteristics of the members (i.e. pessimistic attribution styles). In Study 2, results indicated that the members’ perceptions of distributive and procedural justice mediated the interactive effects of leader pessimism and member optimism on relationship quality.     

Attribution in sport psychology: seeking congruence between theory,research and practice

ObjectivesThis paper urges revision of the way attributions are conceptualised, investigated, and applied in sport psychology. There has been a recent decline in attribution research in sport psychology, despite the generally accepted relevance of attributions in applied settings. In seeking closer links between attribution theory, research, and practice, we argue that there is a mismatch between research and practice in sport psychology.MethodsRelevant literature is reviewed and theoretical arguments offered within seven sub-headings: attribution theory in practice; linking consistency, distinctiveness, and consensus information to attribution dimensions; controllability as the primary attribution dimension; the generalisability of controllability; assessing attributions; implications for practice; and the social context.Results and conclusionsResearch within sport psychology should focus on the central issue of how controllability attributions generalise across time, situations, and people. Measurement should reflect this approach to research within the field of attributions and, to this end, researchers might consider using a variety of quantitative and qualitative methods of inquiry. Practitioners should use consistency, distinctiveness, and consensus information to challenge clients' attributional thinking and help them attain adaptive perceptions of controllability. Practitioners should also help clients to be their own psychologist. Future research and practice should include a consideration of the social context in which attributions are shaped.     

The causal influences of attributions on emotions: a procedural priming approach

According to attributional theories of emotion, feelings of guilt presuppose that the causes of a negative event are located within the individual (internal attribution), whereas feelings of anger presuppose that the causes of the eliciting event are located outside the individual (external attribution). This study tested whether these attributions in fact exert the claimed causal influence on emotional experiences. The study employed a procedural priming technique in which neutral events were repeatedly attributed either to oneself (internal attribution) or to another person (external attribution). Subsequently, participants were exposed to a negative event that was ambiguous as to its causes. The results reveal that the prior repeated use of internal attributions enhanced the tendency to experience guilt, whereas the repeated use of external attributions enhanced the tendency to experience anger. These findings support the assumption that attributions exert a causal influence on emotions.     

When more blame is better than less: The implications of internal vs. external attributions for the repair of trust after a competence- vs. integrity-based trust violation

This study examines the trust repair implications of apologizing with an internal vs. external attribution after a competence- vs. integrity-based trust violation. By considering theory regarding differences in the perceived diagnosticity of information about competence vs. integrity, we note that the conditions where external attributions would be more necessary for mitigating one’s blame are precisely the conditions where such external attributions are less likely to be believed. Moreover, empirical studies that have compared the relative benefits of external and internal attributions for repairing trust have reached conflicting conclusions regarding the response that should be used. We asked 189 college students to respond to videotaped scenarios in which they were asked to play the role of a manager and make decisions about hiring an accountant who had misfiled a tax return with a prior employer. Each participant was presented with one of four scenarios, which differed with respect to the type of violation (competence vs. integrity) and type of response (apology-internal vs. apology-external). The results revealed a significant interaction whereby trust was repaired more successfully when mistrusted parties apologized with an internal, rather than external, attribution when the trust violation concerned matters of competence, but apologized with an external, rather than internal, attribution when the trust violation concerned matters of integrity. These findings suggest that being guilty of an integrity-based violation can be so detrimental for trust that any mitigating response, even one that perceivers are likely to question, may prove worthwhile.     

The Role of Omission Neglect in Response to Non-Gains and Non-Losses in Gasoline Price Fluctuations

Research on omission neglect has shown that people are insensitive to many different types of missing, unmentioned, or unknown information. However, prior research has not examined the role of omission neglect in non-gain and non-loss framing. The present research shows that gain/loss framing effects are greater than non-gain/non-loss framing effects on judgments of the ease with which various scenarios can be imagined, judgments of believability, attributions to price gouging, and attributions to inflation. The results also show that negative outcomes are more influential than are positive outcomes in judgments of imaginability, believability, and fairness, and in attribution judgments. Considered together, the results suggest that omission neglect plays an important role in insensitivity to non-gains and non-losses.     

Self-awareness, probability of improvement, and the self-serving bias.

Evidence for the self-serving bias (attributing success internally and failure externally) is inconsistent. Although internal success attributions are consistently found, researchers find both internal and external attributions for failure. The authors explain these disparate effects by considering the intersection of 2 systems, a system comparing self against standards and a causal attribution system. It was predicted that success and failure attributions are moderated by self-awareness and by the ability to improve. When self-focus is high (a) success is attributed internally. (b) failure is attributed internally when people can improve, (c) failure is attributed externally when people cannot improve, and (d) these attributions affect state self-esteem. Implications for the self-serving bias are discussed.     

权力对基本归因错误的影响

归因对理解和预测环境有着重要作用。归因的两阶段过程理论认为,自动化加工会衍生内归因,进一步的控制化加工才会导致外归因。社会权力会提升自动化加工倾向,因此,社会权力可能会提升基本归因错误的发生。通过四个研究,对此进行验证。研究1-3通过问卷测量,以特质性权力感作为社会权力的指标,其中研究1通过情境判断测验对基本归因错误进行测量,研究2-3采用自陈量表对基本归因错误进行测量,并对社会经济地位进行了控制。研究4则采用启动的方法启动临时性社会权力,探求社会权力与基本归因错误之间的因果关系。四个研究均得出了一致的结论：高社会权力个体更倾向于内归因。     

医患纠纷的网络报道-评论对受众对医信任倾向的影响与机制

研究通过 2个实验,以非在读学生为被试,考察网络媒体报道和在线评论对医患关系的影响机制。发现媒体报道方向、评论方向及评论内容的性质并不单独对受众的对医信任倾向产生显著影响。但三者的三重交互效应以及报道方向和评论内容的性质两重交互作用显著。具体而言,在正向报道条件下,尤其当评论方向为负向时,事实性的评论内容比情绪性的评论更能对受众的对医信任倾向产生消极影响。对于负向报道,阅读情绪性正向评论的被试比阅读情绪性中性评论的被试具有更高的对医信任倾向。研究结果发展了媒体传播理论和医患关系的社会舆论领域的研究,对于构建和谐医患关系具有实践指导意义。     

At the core of cyberaggression: A group-based explanation

In this study, prototypicality of the aggressor was tested as a group-level factor predicting social media users’ active participation in cyberaggression. Participants were exposed to a fictitious conversation, in which either a prototypical versus non-prototypical user posted an aggressive comment as a reply to a provocative comment. In line with self-categorization theory, we hypothesized that bystander participants would post an aggressive comment and rate the aggression as acceptable to a greater extent in the prototypical than in the non-prototypical condition. Furthermore, we predicted that perceived normativity of aggression would mediate the effect of prototypicality. Results supported these predictions and showed that prototypical members affect the extent to which collective aggressive behaviors in online interactions are approved and enacted. These findings highlight the importance of group-level factors in the study of cyberaggression and provide important information for understanding the psychological underpinnings of collective forms of online aggression.     

The Analysis of Verbal Explanations for Marital Separation: Implications for Attribution Theory1

The main purpose of this study was to analyze the structure and content of real-life attributions, using these data to examine some important theoretical and empirical issues in attribution theory. The causal attributions examined came from free-response verbal protocols of explanations for marital separation of 29 males and 33 females living in New Zealand. Respondents gave causal importance weghts to the attributions from their verbal protocols, utilizing the technique of subjective magnitude estimation. Ipsative data, representing perceived causal responsibility for different attribution targets (self, ex-spouse, external factors, etc.), were derived from these weights, and the impact a range of independent variables exerted on these derived free-response attribution percentages was examined. Evidence is presented which supports the validity and reliability of this technique. The normative data gathered was found to be both consistent and inconsistent with different aspects of attribution theory. The implications for attribution theory are discussed.     

Understanding Intentions to Exercise Following a Structured Exercise Program: An Attributional Perspective1

The present study examined the relationships among perceived outcome, causal attributions, affect, expected success, and intentions to exercise following a structured exercise program. Participants were 105 volunteers who had just completed a 12-week exercise program. Results indicated that perceived outcome over objective outcome (% attendance) was significantly more important for understanding the attribution process. Interesting interactions indicated that (a) individuals who made personally controllable attributions reported higher positive affect following perceived success, but lower positive affect following perceived failure than those who made personally uncontrollable attributions, and (b) individuals who made external attributions following perceived failure reported higher expected success than those who made internal attributions. Finally, both positive affect and expected success showed positive relationships with intention to exercise following the program. It was suggested that attribution theory may be beneficial to understanding continued exercise following structured exercise programs.     

Explaining the Inexplicable: Differences in Attributions for the Holocaust in Germany,Israel, and Poland

Seventy years have passed since the Holocaust, but this cataclysmic event continues to reverberate in the present. In this research, we examine attributions about the causes of the Holocaust and the influence of such attributions on intergroup relations. Three representative surveys were conducted among Germans, Poles, and Israeli Jews to examine inter‐ and intragroup variations in attributions for the Holocaust and how these attributions influence intergroup attitudes. Results indicated that Germans made more external than internal attributions and were especially low in attributing an evil essence to their ancestors. Israelis and Poles mainly endorsed the obedient essence attribution and were lowest on attribution to coercion. These attributions, however, were related to attitudes towards contemporary Germany primarily among Israeli Jews. The more they endorsed situationist explanations, and the less they endorsed the evil essence explanation, the more positive their attitude to Germany. Among Germans, attributions were related to a higher motivation for historical closure, except for the obedience attribution that was related to low desire for closure. Israelis exhibited a low desire for historical closure especially when attribution for evil essence was high. These findings suggest that lay perceptions of history are essential to understanding contemporary intergroup processes.     

Parent and child causal attributions related to the child's clinical problem

Parents and children were asked to give causal attributions related to the child's learning or behavior problems and an area of success. Actor-observer differences and tendencies of actors to make differential attributions for their positive and negative outcomes were examined. A significant number of parents and childen were in disagreement regarding the cause of the child's problem. Parents made significantly more internal than external attributions for children's presenting problems. In contrast, children were evenly distributed in problem attributions. Both parents and children made significantly more internal success attributions. Research with clinical child populations is highlighted as a valuable way to validate, expand, and refine attribution theory while clarifying its practical applications.Portions of the data included here served as the basis for a presentation by the first author at the annual meeting of the American Psychological Association, New York, 1979. The authors wish to thank the Fernald research group for their comments, and the staff of the San Fernando Valley Child Guidance Clinic, the Fernald office staff, and Perry Nelson for assistance.     

Agency attributions of mental effort during self-regulated learning

Previous results suggest that the monitoring of one’s own performance during self-regulated learning is mediated by self-agency attributions and that these attributions can be influenced by poststudy effort-framing instructions. These results pose a challenge to the study of issues of self-agency in metacognition when the objects of self-regulation are mental operations rather than motor actions that have observable outcomes. When participants studied items in Experiment 1 under time pressure, they invested greater study effort in the easier items in the list. However, the effects of effort framing were the same as when learners typically invest more study effort in the more difficult items: Judgments of learning (JOLs) decreased with effort when instructions biased the attribution of effort to nonagentic sources but increased when they biased attribution to agentic sources. However, the effects of effort framing were constrained by parameters of the study task: Interitem differences in difficulty constrained the attribution of effort to agentic regulation (Experiment 2) whereas interitem differences in the incentive for recall constrained the attribution of effort to nonagentic sources (Experiment 3). The results suggest that the regulation and attribution of effort during self-regulated learning occur within a module that is dissociated from the learner’s superordinate agenda but is sensitive to parameters of the task. A model specifies the stage at which effort framing affects the effort–JOL relationship by biasing the attribution of effort to agentic or nonagentic sources. The potentialities that exist in metacognition for the investigation of issues of self-agency are discussed.     

It’s in your nature: a pluralistic folk psychology

I suggest a pluralistic account of folk psychology according to which not all predictions or explanations rely on the attribution of mental states, and not all intentional actions are explained by mental states. This view of folk psychology is supported by research in developmental and social psychology. It is well known that people use personality traits to predict behavior. I argue that trait attribution is not shorthand for mental state attributions, since traits are not identical to beliefs or desires, and an understanding of belief or desire is not necessary for using trait attributions. In addition, we sometimes predict and explain behavior through appeal to personality traits that the target wouldn’t endorse, and so could not serve as the target’s reasons. I conclude by suggesting that our folk psychology includes the notion that some behavior is explained by personality traits—who the person is—rather than by beliefs and desires—what the person thinks. Consequences of this view for the debate between simulation theory and theory theory, as well as the debate on chimpanzee theory of mind are discussed.     

An Attribution Theory Analysis of Romantic Jealousy

Two studies examined the utility of attribution theory (B. Weiner, 1985, 1995) in explaining romantic jealousy responses. In Study 1, by varying hypothetical scenarios according to Weiner's attribution distinction (B. Weiner, 1995), 156 undergraduates perceived jealousy to increase when an unfaithful partner's interaction with interlopers was deliberate (i.e., personal causality), controllable, intentional, and without mitigating excuses. High trait jealousy amplified these ratings but did not affect the underlying attribution relationships. Reversing the attribution-to-jealousy linkage in Study 2, 128 participants from the general population recalled jealousy episodes in their lives, then made attributions for the events and categorized them using Weiner's dimensions (B. Weiner, 1985). Jealousy was more likely when the cause of a partner's indiscretion was perceived to be internal, controllable, and intentional—although not necessarily stable. The findings verify that attribution theory identifies blame conditions that trigger jealousy responses.     

Acquiring ownership and the attribution of responsibility

How is ownership established over non-owned things? We suggest that people may view ownership as a kind of credit given to agents responsible for making possession of a non-owned object possible. On this view, judgments about the establishment of ownership depend on attributions of responsibility. We report three experiments showing that people’s judgments about the establishment of ownership are influenced by an agent’s intent and control in bringing about an outcome, factors that also affect attributions of responsibility. These findings demonstrate that people do not just consider who was first to possess an object in judging who owns it, and are broadly consistent with the view that ownership is acquired through labor. The findings also suggest that rather than exclusively being the product of social conventions, judgments about the establishment of ownership over non-owned things also depend on the psychological processes underlying the attribution of responsibility.