付出-回馈工作压力模型：西方国家十年来研究的回顾与评析

付出&;#8722;回馈工作压力模型(Effort-Reward Imbalance, ERI)以社会交换理论为视角, 从付出、回馈、过度投入三个方面探讨了工作压力的形成机制和作用机理。在对近十几年来有关ERI模型实证研究文献的梳理和分析的基础上, 系统地介绍ERI模型的理论基础、模型的适用性验证、相关变量探索及模型拓展等, 发现目前的ERI模型具有较好的解释力和适用性, 但是模型的中间变量及交互假设有待进一步探索, 付出、回报失衡值的计算方法尚需进一步优化。     

工作压力与社会支持对安全绩效的影响

工作压力对安全绩效的影响虽然已经引起学者们的关注, 但迄今为止相关的实证研究却比较少见。本项目将以工作要求-控制-社会支持模型为理论基础, 探索工作压力和社会支持对安全绩效的影响。具体将探讨不同压力源(挑战型压力源和沮丧型的压力源)、安全控制、社会支持(主管支持和同事支持)和群体示范性规范对安全绩效的影响, 以及上述变量之间可能存在的交互作用。研究拟结合访谈、问卷和实验室模拟等方法对上述变量间进行相关和因果关系的探讨。研究结果一方面可拓展安全绩效研究的理论; 另一方面为安全管理实践提供理论依据, 对组织环境下个体与组织安全绩效的改善有积极的现实意义。     

工作压力的要求-控制模型

工作要求和工作控制共同决定工作压力。大量的研究很好地支持了该模型,但对Karasek所假设的关于工作要求和工作控制之间的交互作用的验证结论也存在一些矛盾的方面。作者分析了工作要求-控制模型和其它工作压力模型之间的差异,对该模型以及正反两方面的研究证据作了详细地述评,并提出了今后相关研究的思路。     

工作激情研究：理论及实证

根据研究范围具体化程度的不同, 工作激情的概念可以从3个层面进行理解：由一般激情引申而来的工作激情、组织领域的工作激情和特定工作情境中企业家的工作激情。3个层面的概念均认为工作激情是一个包含情感、认知和意愿三因素的构念。工作激情相关模型主要包括激情的二元模型、员工工作激情概念模型、企业家激情体验概念模型和企业家激情感染模型, 这些模型各具特点并互为补充。工作激情相关实证研究主要包括工作激情的来源研究、工作激情对个体行为和心理结果的影响研究以及工作激情与行为和心理结果间的作用机制研究。现有实证研究数量非常匮乏, 应用模型单一, 研究内容分散。本研究提出工作激情研究整合模型, 为工作激情的系统研究提供思路。     

组织支持对工作压力的中介效应研究——基于知识型员工样本的实证分析

采用中介变量分析的一般范式,以知识型员工为研究样本,实证检验了组织支持在工作压力源与压力反应之间的中介效应。研究表明:组织支持在良性压力源(如任务要求、能力要求)与积极压力反应(如组织承诺、工作满意度、工作参与感)之间发挥显著的中介作用;在负性压力源(如人际冲突、组织结构问题、时间冲突)与积极和消极压力反应(如消极工作情绪)之间都发挥显著的缓冲作用。管理者在知识型员工压力管理过程中,应高度重视组织支持的中介缓冲作用。     

工作环境下的员工压力应对研究——内涵、模型、测量及热点评述

员工在工作中所感知到压力的水平,以及多大程度上会随之产生负面结果,取决于员工如何应对。因此,从上世纪80年代开始,国外学术界就开始关注工作环境下的员工压力应对研究。无论是理论探索还是实证研究,都一致认同探索员工压力应对的选择具有重要意义。但目前国内这一领域的研究还很少。基于这种状况,本文首先回顾了应对的理论内涵和研究模型。然后,结合Business Source Premier和APAPsycNet检索获得的2000年至今18篇最具影响力的实证研究文献,对工作压力所引致的员工应对的结构和测量进行归纳和回溯。最后,重点评述和展望了员工应对组织变革、应对过程模型完善和员工应对外派这三个近年来的热点研究问题。     

角色压力、工作家庭冲突和心理抑郁的中美比较--社会支持的调节作用

在中国和北美两个样本中,探讨了工作家庭冲突模型的共性和差异。首先使用多组验证性因子分析找到适用于中美样本的模型,然后采用结构方程模型和多层次回归进行假设检验。结果显示,中美员工感知到的工作-家庭(家庭-工作)冲突在工作(家庭)角色压力和心理抑郁的关系中都起中介作用。此外,情境的差异导致中美员工在工作支持和家庭支持的调节作用上有不同的表现,即中国员工感受到的工作(家庭)支持对角色压力和冲突间关系的调节作用不显著,在北美样本中,工作支持负向调节工作角色压力到工作-家庭冲突的关系,而工作支持和家庭支持正向调节家庭角色压力到家庭-工作冲突的关系。本文的发现能够帮助管理者意识到情境因素的重要作用,从而制定更为有效的管理决策。     

高校教师职业心理资本与工作绩效:社会支持的中介效应

用"高校教师职业心理资本量表"、"工作绩效量表"及"社会支持问卷"对来自全国8所高校的718名高校教师进行问卷调查。通过描述性分析、回归及结构方程模型等实证统计方法,深入分析了社会支持、职业心理资本与工作绩效关系模型的理论架构,探究了社会支持在职业心理资本对工作绩效影响的中介模型效应的内在作用机制。研究发现,社会支持、职业心理资本、工作绩效及其各维度之间均存在显著的相关;职业心理资本及其各维度对工作绩效的主效应非常显著;社会支持在职业心理资本及其各维度与工作绩效间的中介效应也均显著。这表明高校教师职业心理资本及各维度对工作绩效不但起着直接的影响作用,而且通过社会支持工作绩效产生了间接的影响。因此,提升高校教师的职业心理资本,建立良好的内、外社会支持系统对提升工作绩效都会形成良好的激励效果,从而实现教师和高校的共同发展。     

社会支持在企业员工工作压力和工作绩效间的中介作用

目的考察社会支持在企业员工工作压力与工作绩效间的中介作用。方法采用工作压力量表、工作绩效量表、社会支持量表对260名钢铁工人进行测查。并运用SPSS13.0和LISREL8.70进行方差分析、相关分析和中介效应检验。结果任务绩效维度上工龄的主效应显著;角色模糊维度上学历主效应显著。结论社会支持在企业员工工作压力与工作绩效间存在中介作用。     

护士工作压力、社会支持与工作倦怠关系的研究

本研究通过对358名护士的调查,探讨了护士工作压力、社会支持与工作倦怠的关系。结果表明:1.不同科室的护士工作倦怠存在显著性差异。2.护士工作压力与工作倦怠呈显著正相关。3.护士社会支持与工作倦怠呈显著负相关。     

The Job Demand-Control-Social Support Model and Wellness/Health Outcomes: A European Study

The EUROTEACH study which is reported here, comprised 2796 secondary school teachers from 13 European countries. The study firstly aimed at testing an extended Job Demand-Control-Social support (JDCS) model and checking its gender specificity. While this study failed to provide evidence for the buffer hypothesis derived from the JDCS-model, the strain hypothesis was mostly supported. Additional job conditions tested in this study proved to be important predictors of the outcome variables (emotional exhaustion, depersonalisation, personal accomplishment, somatic complaints and job satisfaction) and standard of living indicators also added explained variance in these outcomes. The study proved that the JDCS model cannot be called a male model. Secondly the study looked at the comparability of 3 European regions (South, West, East). Apart from important regional differences in job conditions, standard of living indicators and outcomes, the most important finding is that the JDCS model explains most variance in outcome variables in Western Europe, and the least in Eastern Europe, and thus seems to suffer from a Western bias.     

Job Conditions and Wellness/Health Outcomes in Dutch Secondary School Teachers

The aim of the present study is to compare the work situation of Dutch secondary school teachers to job conditions of European teachers and to test the Job Demand-Control-Social Support model (JDCS model, Karasek and Theorell, <citeref rid="bib24">1990</citeref>) on burnout, job satisfaction and somatic symptoms. The Dutch data (N = 304) were gathered in seven secondary schools from across the country. The remaining European group consisted of 1878 upper secondary school teachers originating from 10 countries. Additive and interactive effects in the JDCS model could be identified for emotional exhaustion only. Furthermore, a curvilinear (U-shaped) relationship was found between control and emotional exhaustion. In addition to the JDCS model, the contribution of coping in the explanation of the outcomes was tested. Attempts have been made to deal with criticisms, which are frequently leveled at the implementation of the JDCS model. Dutch teachers do not differ on job conditions from the European sample except for two working conditions where the Dutch indicate less physical exertion and environmental risks than the European reference sample. The Dutch report lower levels of coping than the reference group, they are more depersonalised and are less satisfied than teachers of the European reference group. On the other hand, the Dutch teachers had fewer somatic complaints and reported higher levels of personal accomplishment than their European colleagues.     

Job Conditions,Coping and Wellness/Health Outcomes in Spanish Secondary School Teachers

This cross-sectional study is part of EUROTEACH; a project aimed at examining the possible relationships between job conditions and wellness/ health outcomes in teachers from 11 European countries. The Spanish sample consists of 198 (53% female) teachers working in mixed public secondary schools in Alicante. The Job Demand-Control-Social Support (JDCS) model (Johnson and Hall, <citeref rid="bib18">1988</citeref>; Karasek and Theorell, <citeref rid="bib22">1990</citeref>) provides the theoretical framework for the study and specific instruments measuring additional job conditions and coping are applied to investigate these variables in the teaching profession. Moreover, the relationships between the variables are studied to clarify their possible interaction. Results confirm the expected relationship between job conditions and wellness/health effects, and also show the presence of an interaction between coping and the variables in the JDCS model. The need to perform further research on the role of coping, as well as considering other individual variables that might influence teacher occupational stress, is pointed out.     

失业人员求职行为的影响因素及作用机制 ——基于沈阳市的一项研究

对失业人员求职行为影响因素的研究是开展失业人员求职培训的重要依据。本研究对272名失业人员的求职行为的影响因素及作用机制进行了研究。多元回归分析的结果表明,（1）环境变量对求职行为没有显著的预测作用,而经济压力和知觉到的就业机会对求职意向有显著的预测作用。（2）求职自我效能感和就业承诺对求职行为起到了显著的预测作用。求职自我效能感和就业承诺越高,求职行为的频率越高。（3）求职意向对求职行为有显著的正向预测作用。（4）求职意向在求职自我效能感、就业承诺对求职行为的作用过程中中介作用显著;在知觉到的就业机会、经济压力和社会支持对求职行为的作用过程中中介作用不显著     

The job demand-control(-support) model and physical health outcomes: A review of the strain and buffer hypotheses

Abstract

This review of the Job Demand-Control (JDC) model and the expanded Job Demand-Control-Support (JDCS) model and employees' physical health, focuses on the two prevalent views on these models. According to their view on the models researchers study different hypotheses: (a) the (iso)strain hypothesis, stating that the highest level of ill health is expected when the job is characterized by high demand and low control (and low social sup port), ot (b) the buffer hypothesis, predicting that control (and social support) can buffer the potential negative effects of high demands on physical health. It is argued that these hypotheses reflect theoretical distinct models, and that the practical implications associated with these models differ.

The review of 51 studies on the JDC(S) model reveals that the “strain” hypothesis predominates in studies of all-cause mortality, cardiovascular disease (CVD) related and specific non-CVD related health outcomes. In contrast, the “buffer” hypothesis is most prevalent in research on self-reported (psycho)somatic complaints. For the strain hypothesis as well as the buffer hypothesis the results are equivocal. Working in a high (iso)strain job appears to be associated with an elevated risk for cardiovascular disease and negative pregnancy outcomes, and increased (psycho)somatic complaints. Conclusions on other physical outcomes seem premature, considering the limited number of studies. The buffer hypothesis is supported in the few studies on CVD endpoints and in some studies on (psycho)somatic complaints.

A comparison of the validity of the two hypotheses is problematic, because they are mostly applied to a different set of outcomes. Furthermore, the analyses employed in the testing of the two hypotheses are of a different nature (non-linear versus linear).

The main recommendation for future research is to examine the validity of the strain and the buffer hypothesis concurrently, and to further explore the nature of the relationships.     

行动控制在农村教师工作压力与工作倦怠中的作用:PSI理论的分析视角

采用logistic回归分析,考察了322名农村中小学教师的人口学变量和工作压力、行动控制风格、行动控制策略对其工作倦怠的风险预测能力,并借助结构方程模型进一步分析了各心理变量间的关系,从PSI理论角度诠释了倦怠形成的机制。结果发现:中专、高级职称、中高压力水平、低行动控制策略和状态导向是导致中小学教师工作倦怠的危险性因素;行动导向者的工作压力、工作倦怠及行动控制策略运用水平显著好于状态导向者;工作压力、行动控制风格对工作倦怠的直接效应显著;行动控制风格和行动控制策略在工作压力和工作倦怠间起中介作用。因此,PSI视角下的工作压力-工作倦怠模型能够更有效地解释工作倦怠的形成机制;借助PSI理论构建的干预训练,有助于预防和缓解工作倦怠。     

工作压力对中小学教师职业倦怠的影响：情绪劳动和工作满意度的链式中介作用

为探讨中小学教师的工作压力对职业倦怠的影响机制,采用中小学教师职业压力问卷、教师情绪劳动量表、工作满意度量表、教师职业倦怠量表对中小学教师进行调查,共回收有效问卷362份。结果发现,工作压力可以直接影响职业倦怠,也可以通过情绪劳动和工作满意度的链式中介作用影响职业倦怠。本研究揭示了中小学教师工作压力与职业倦怠的关系及其内在机制,研究结果扩展了资源保存理论和工作需求?资源模型,为中小学教师保持良好的工作状态提供了理论参考。     

工作重塑研究的新动向——基于调节定向的视角

以往学术界更多关注工作重塑的影响结果和作用机制, 缺乏对其内在动机及相关新构念的探讨。近年来, 基于调节定向理论的工作重塑研究逐渐增加。在已有研究的基础上, 首先基于特质及情境性调节定向的视角, 分别对其与工作重塑具体维度的关系进行探讨; 然后, 揭示领导的调节定向如何影响员工的工作重塑行为; 最后, 梳理工作重塑领域涌现的新构念(促进/防御定向型工作重塑、趋近/回避型工作重塑), 及其理论融合的基础。未来研究应重点关注调节定向和工作重塑的相互作用、促进/防御定向型工作重塑的前因变量及作用机制, 以及调节定向与“角色观”工作重塑的关系等问题。