Behavioral engineering: control of posture by informational feedback

The effects of informational feedback on a socially undesirable behavior were studied. The feedback was a mild vibrotactile stimulus and the response was slouching. When subjects slouched, a behavioral engineering apparatus provided vibrotactile stimulation to the shoulder. All subjects slouched less when stimulation was provided. A procedural control revealed that slouching will decrease because of the informational aspect of the stimulus consequence and not because of its aversive properties. When the subjects were instructed to slouch, the effects of feedback were reversed: feedback increased, rather than decreased, slouching. These results indicate that the effect of feedback for a response depends on the subject's motivation to perform that response. It is suggested that informational feedback could be used more widely as a therapeutic procedure to modify human behaviors, but only those behaviors that a patient is strongly motivated to change.     

Reducing elevator energy use: A comparison of posted feedback and reduced elevator convenience

The effects of two different procedures for reducing elevator energy use were assessed using a multiple-baseline design. In the first procedure, feedback about the amount of energy consumed by the elevators each week was posted on each elevator door. Later, signs advocating the use of stairs to save energy and improve health were posted next to the feedback signs. In the second procedure, the time required to travel between floors was increased by adding a delay to the elevator door closing mechanisms. Results indicated that neither feedback alone nor feedback plus educational signs reduced the amount of energy consumed by the elevators. However, use of the door delay reduced consumption by one-third in all elevators.A second experiment replicated the effect of the door delay on energy consumption and, in addition, demonstrated that the door delay also produced a reduction in the number of persons using the elevator. The second experiment also showed that, following an initial period during which a full delay was in effect, a gradual reduction of the delay interval resulted in continued energy conservation. Reduced convenience as a general strategy for energy conservation is discussed.     

THE EFFECT OF INFORMATIONAL FEEDBACK ON FOOD INTAKE OF ADULT BURN PATIENTS

The effect of informational feedback on the protein and caloric consumption of burn patients was investigated using a multiple-baseline across subjects. The patients were four severely burned adult males who failed to consume sufficient foods to achieve prescribed levels of protein or kilocalories via standard burn unit procedures during recovery. Feedback consisted of informing patients of (a) their prescribed levels of protein and kilocalories, (b) the protein and kilocalorie content of hospital foods and beverages, and (c) their actual intake of protein and kilocalories. Following the provision of feedback, there was an increase in protein and kilocalorie intakes and in the number of days during which prescribed levels for protein and kilocalories were achieved. These results suggest that the informational feedback was effective for improving the oral caloric intake of burn patients.     

Not all choices are created equal: Task-relevant choices enhance motor learning compared to task-irrelevant choices

Lewthwaite et al. (2015) reported that the learning benefits of exercising choice (i.e., their self-controlled condition) are not restricted to task-relevant features (e.g., feedback). They found that choosing one’s golf ball color (Exp. 1) or choosing which of two tasks to perform at a later time plus which of two artworks to hang (Exp. 2) resulted in better retention than did being denied these same choices (i.e., yoked condition). The researchers concluded that the learning benefits derived from choice, whether irrelevant or relevant to the to-be-learned task, are predominantly motivational because choice is intrinsically rewarding and satisfies basic psychological needs. However, the absence of a group that made task-relevant choices and the lack of psychological measures significantly weakened their conclusions. Here, we investigated how task-relevant and task-irrelevant choices affect motor-skill learning. Participants practiced a spatiotemporal motor task in either a task-relevant group (choice over feedback schedule), a task-irrelevant group (choice over the color of an arm-wrap plus game selection), or a no-choice group. The results showed significantly greater learning in the task-relevant group than in both the task-irrelevant and no-choice groups, who did not differ significantly. Critically, these learning differences were not attributed to differences in perceptions of competence or autonomy, but instead to superior error-estimation abilities. These results challenge the perspective that motivational influences are the root cause of self-controlled learning advantages. Instead, the findings add to the growing evidence highlighting that the informational value gained from task-relevant choices makes a greater relative contribution to these advantages than motivational influences do.     

Graduated exposure plus feedback in the treatment of speech anxiety

This study investigated the effectiveness of a graduated exposure procedure, combined with peer feedback, in the treatment of speech anxiety. Subjects were assigned to one of two conditions: (a) graduated exposure/shaping plus feedback or (b) no-treatment control. Results indicated that the graduated exposure/shaping plus feedback treatment group demonstrated significantly greater speech anxiety reduction than the no-treatment control group at post- and follow-up assessment.     

The negative feedback dysregulation effect: losses of motor control in response to negative feedback

Negative feedback has paradoxical features to it. This form of feedback can have informational value under some circumstances, but it can also threaten the ego, potentially upsetting behaviour as a result. To investigate possible consequences of the latter type, two experiments (total N?=?159) presented positive or negative feedback within a sequence-prediction task that could not be solved. Following feedback, participants had to control their behaviours as effectively as possible in a motor control task. Relative to positive feedback, negative feedback undermined control in a manner suggesting emotional upset (Experiment 1). These reactions lasted for at least three seconds and were especially pronounced among people reporting that they typically lose control in the context of their negative emotions (Experiment 2). The findings document a novel form of behavioural dysregulation that occurs in response to negative feedback while also highlighting the utility of motor control perspectives on self-control.     

Reduction of residential consumption of electricity through simple monthly feedback

Feedback has been widely used in efforts to control the consumption of electricity. Previous efforts, however, have used forms of feedback that seem economically impractical. The present study examined the effects of a feasible program of monthly feedback. Forty matched nonvolunteer participants were randomly divided into two groups: a no-contact control group and a monthly feedback group. In an A-B-A design, the data showed a clear decrease in electricity consumption for the feedback group during the feedback phase. The effect was maintained during a 4-mo intervention period. Withdrawal of the feedback was associated with a return to higher levels of electricity consumption.     

A Social Exchange Model of Employee Reactions to Electronic Performance Monitoring

The primary goal of this study was to develop and test a social exchange model of employee reactions to electronic performance monitoring (EPM) to help managers use EPM more effectively. This study proposed that certain EPM practices are related to perceptions of interpersonal and informational justice, which in turn build trust in the manager, along with other important attitudes and outcomes. In a sample of 257 call center representatives, the purpose for using EPM, development versus control, was associated with interpersonal justice perceptions, but EPM-based feedback characteristics, whether the feedback was timely, specific, and constructive, were not. Furthermore, the presence of an explanation for EPM was positively related to perceptions of informational justice. Moreover, interpersonal and informational justice perceptions were positively related to trust in the manager, which in turn was positively related to job performance and job satisfaction.     

Conserving Energy by Inducing People to Drive Less

We attempted to reduce college students' use of their cars with an online intervention. Every other day for 2 weeks, students reported the number of miles they had avoided driving. In a 2 × 2 design, participants received feedback about pollution avoided (e.g., CO₂ saved), financial feedback (e.g., gas money saved), or no feedback. A control group did not monitor their driving. Participants in all Web conditions reported driving less than the no‐Web control group. In addition, Web participants who received both kinds of feedback reported driving less than did those who received one kind or none. We discuss implications for research on energy conservation and offer an online feedback form to help readers reduce their own driving.     

Member Preferences for Discussion Content in Anticipated Group Decisions: Effects of Type of issue and Group Interactive Goal

Preferences for discussion content in three future group decision-making sessions were sought from individuals. Each session would deal with a different topic, and discussion would be limited to content items to be determined by compiling individual-member item rankings. Topics varied in the degree to which they were judgmental or intellective. An induced interactive goal stressed either group relations (group goal) or decision quality (task goal). For each topic, subjects ranked 12 potential discussion items, 6 reflecting normative and 6 informational material. Normative material was preferred if the anticipated topic was clearly judgmental, and informational material was preferred for an intellective topic, agreeing with prior research in which actual discussion followed the same type of issue-influence mode pattern. When given false feedback regarding the items (predominantly normative or informational) that had been chosen by compiling members' votes, subjects were most satisfied if selections were congruent with their interactive goal, that is, if they anticipated discussing normative items under a group goal and informational items under a task goal. In sum, preference for normative versus informational content in an anticipated discussion was driven by issue type, but satisfaction with expected content was driven by interactional goal. Though preferred influence mode in anticipated group decisions was affected by whether conditions fostered concern for group relations versus gathering facts, specific manifestations (ranking or satisfaction) varied with invoking conditions (issue type or goal).     

Residential Water Use: Predicting and Reducing Consumption1

This project had two goals: to explain variation in residential water consumption and to evaluate methods of encouraging residents to reduce their consumption. Survey data for both studies were collected by mail questionnaire in early 1991, and water consumption figures were recorded between June and August of that year. In Study 1 (n = 264) a three-variable regression model (number of residents, clothes washing machine loads, and property value) accounted for 60% of the variance. Attitudes, habits and values were very poor predictors of water consumption. In Study 2 (n =226) households were divided into three treatment groups: feedback only, feedback and dissonance, and a control group. Repeated-measures ANOVA revealed that high consumers receiving dissonance and feedback or feedback alone had significantly reduced their water consumption in the treatment period. The implications of these findings are discussed.     

Achievement of specificational information usage with true and false feedback in learning a visual relative-mass discrimination task

Participants' usage of informational variables in learning visual relative-mass discrimination in collisions was tracked by means of PROBIT correlations. Four groups received feedback that was true or accorded with either of three nonspecificational cue variables. A majority in each group adopted the feedback, but several participants defied the false feedback. Unlike in previous research, the fit to data of the relative-mass invariant could not be bettered by post hoc linear combinations of the cues. Discriminability was lower in the use of the invariant. Analytic complexity was rejected as an explanation for discriminability differences. A "smart mechanism" for pickup of the relative-mass invariant was developed as an extension of G. Johansson's (1950/1994) vector model.     

Cultural and learning differences in the Judd illusion

In the present study, we examined whether individual differences in the perception of illusory Judd drawings point to variability in the pickup of informational variables. Two sources for these individual differences were addressed: culture and learning. East Asian (n = 24) and Western (n = 24) participants made perceptual judgments of the midpoint of the shaft of various Judd figures in a pretest–practice–posttest design. During practice, half of the participants received feedback about the actual midpoint after each trial, while the other half did not receive feedback. The results showed differences among perceivers of different cultures in judging the midpoints of the shafts of Judd figures, particularly with respect to their propensity to improve perceptual accuracy after repeated practice and feedback. For most participants, changes in illusory bias as a consequence of learning were shown to reflect either a change in what informational variable they exploited or a rescaling or calibration of the perception to the informational variable. However, the individual differences in illusory bias related to culture could not be unequivocally attributed to either of these perceptual-learning processes.     

The Effect of a Prepayment Meter on Residential Gas Consumption

This study examined the effect of prepayment gas meters (households pay for their gas as they use it) as a feedback instrument on gas consumption by households. Furthermore, behavioral determinants of the reduction in gas consumption were studied. Half of the households in the experimental group were issued a notebook allowing them to compare their gas consumption with a self‐set goal. The results revealed that households with a prepayment meter reduced their annual gas consumption by 4.1% compared with the control group; the notebook did not result in additional savings. Furthermore, changes in objective gas consumption were related to self‐reported changes in intention toward reducing consumption.     

Examining the impact of error estimation on the effects of self-controlled feedback

Two experiments were conducted that examined the motivational and informational perspectives concerning learning advantages from self-controlled practice. Three groups were tasked with learning a novel skill; self-controlled (SC), yoked traditional (YT), and yoked with error estimation required during the acquisition phase (YE). Results from the delayed learning measures showed the YE group performed better than the SC and YT groups, for Expt. 1. A similar pattern emerged for Expt. 2, albeit, this was not significant. While there were no motivation differences across the groups in either experiment, a strong correlation in Expt. 2 was shown between error estimation capabilities, which were best for the YE group, and learning. These combined results suggest that informational processes contribute more to the self-controlled feedback learning advantage, relative to motivational contributions.     

Practice dating as treatment for college dating inhibitions

Thirty males and 30 females who volunteered for a program to increase dating skills were randomly assigned to a treatment group of six practice dates plus feedback, a treatment group of six practice dates only, or a delayed treatment control group. Within subject-specified constraints of height, age, race, and distance from campus, a computer randomly matched opposite sexed subjects for the six practice dates, each date with a different subject. After each practice date in the feedback condition, subjects completed forms calling for primarily positive comments about the partner. Forms were later exchanged via the experimenter. Outcome was assessed by self-report, self-monitoring, behavioral, and peer rating measures. Results indicated the superiority of treatment conditions over the control condition. Some evidence indicated superiority of the no feedback condition over the feedback condition. Evidence of maintenance of changes over a three-month follow-up period is provided.     

An experimental analysis of electricity conservation procedures

Daily electricity consumption of four families was recorded for 106 days. A reversal design, consisting of various experimental conditions interspersed between repeated baseline conditions, was used. During experimental conditions, daily prompts (written conservation slogans attached to front doors) and/or daily feedback (daily kilowatts consumed and daily cost information) were in effect. Maximum consumption occurred during the initial baseline; minimum consumption occurred during different experimental conditions for different families. The mean decrease from the maximum to the minimum for all families was 35%. Reversals in consumption were demonstrated in three families, although successive baselines tended to decrease. No clear differences in effectiveness between prompting and feedback conditions were apparent. The procedures used resulted in considerable dollar savings for the families.     

A process-content approach to adolescent identity formation: examining longitudinal associations between identity styles and goal pursuits

Research on identity focuses on the processes involved (e.g., identity style) or its content (e.g., goals and values), but limited research has addressed both issues simultaneously. The present study investigates cross‐lagged relations between identity styles (i.e., informational, normative, and diffuse‐avoidant) and goals (i.e., intrinsic vs. extrinsic and openness to change vs. conservation) in a 3‐wave adolescent sample (N = 806). Results support a reciprocal model, with process and content influencing each other. As for process effects, the informational and diffuse‐avoidant style predicted decreases in conservation goals, and the normative style predicted increases in conservation and extrinsic goals. As for content effects, conservation goals increased the normative style, and extrinsic goals decreased the informational and increased the diffuse‐avoidant style.     

Memory and goal setting: the response of older and younger adults to positive and objective feedback

Earlier research suggested that goal setting for memory does not have the same advantages for older adults as for younger adults. Using ideal goal-setting conditions with individualized goals, the authors compared goals plus positive feedback, goals plus objective feedback, and control. Performance increased over trials and was higher for both goal conditions than for control. The positive feedback condition showed the highest goal commitment and motivation. Older adults showed strong performance gains and more motivation and goal commitment than the young. The results showed that older adults can benefit from goal setting under optimal learning and feedback conditions.