公正世界信念对大学生助人意愿的影响：责任归因和帮助代价的作用

采用个人公正世界信念量表、自编的助人假设情境,先后以198名、415名大学生为被试,通过两项研究考察了责任归因和帮助代价在个人公正世界信念影响个体助人意愿中的作用。结果表明：（1）个人公正世界信念及个体对受困者遭遇的外归因,均可以显著正向预测个体的助人意愿,但个人公正世界信念与责任归因之间无显著相关。控制性别、年级和社会称许性的影响后,个体对受困者遭遇的外归因及个人公正世界信念分别可以解释5.7%和6%的变异;（2）个人公正世界信念对助人意愿的作用受到帮助代价与责任归因的调节,只有在低代价、外归因的条件下,个人公正世界信念越强,助人意愿才越高。这些结果对亲社会行为的促进具有重要启示。     

组织情境下的不道德行为现象:来自道德推脱理论的解释

为什么企业中的不道德行为会屡屡发生?这是一直以来困扰组织管理实践者和学者们的难题,不道德行为的发生与发展机制已经成为心理学研究的一个重要领域。其中,心理学视角下的道德推脱理论为这一难题提供了解释思路。在企业的现实情况中,可以从员工个体和组织领导两方面维度研究各自对应的组织情境因素通过道德推脱机制对不道德行为产生的影响。未来研究的关键在于探讨和实证检验组织情境下道德推脱机制的选择偏好对不道德行为的影响作用,不断丰富和加强道德推脱对员工个体以及领导不道德行为影响机理的研究。     

人际责任归因与助人意愿的关系

人际责任归因研究是归因研究与责任推断相结合的一个新领域,它将归因理论应用于对他人失败行为的责任分析之中,为行为责任的推断提供了一个崭新的视角。本研究结合助人行为探讨人际责任归因与助人意愿之间的内在联系,204名教育硕士生和大学生被试参与了此项研究,并通过EQS建立了有关归因的控制性、情感反应、责任推断以及助人行为之间关系的结构方程模型。研究结果支持Weiner的人际责任归因理论假设,并且表明在归因与助人意愿关系模型中责任推断与情感反应是双向的而非单向的关系。     

愤怒和悲伤情绪对助人决策的影响:人际责任归因的作用

基于具体情绪理论——评价倾向框架理论(ATF),采用两项研究考察负性情绪愤怒和悲伤对助人决策的影响,并探究人际责任归因在这一关系中的作用。两项研究均采用自传体情绪记忆任务诱发情绪,研究一中自变量情绪为组间变量,包括愤怒、悲伤和中性三个水平,因变量助人决策操作为为他人花费时间;研究二中自变量1为组间变量情绪,包括愤怒和悲伤,自变量2为组内变量人际责任归因,操作为模糊归因、不可控的情景归因、可控的自我归因三种情境,因变量助人决策操作为为他人花费金钱。结果发现:(1)与愤怒情绪相比,悲伤情绪下个体为他人花费的时间和捐助的金钱更多;(2)在模糊的人际责任归因条件下,悲伤个体会比愤怒个体捐助更多的钱。研究表明:同为负性情绪的愤怒和悲伤在助人决策上的作用不同,悲伤个体比愤怒个体做出更多的助人决策;人际责任性归因会影响附带情绪和助人决策的关系。研究结论有助于理解附带情绪对助人决策的影响,进一步丰富并延伸ATF理论的证据和领域,对发挥情境中人际责任归因在助人决策中的作用具有一定的现实意义。     

责任、情感及帮助行为的归因结构模型

责任归因研究将归因理论应用于对他人行为的责任分析之中,为行为责任的推断提供了一个崭新的视角。该研究通过一个真实具有较大社会反响的案例探讨责任归因与帮助行为之间的内在联系。238名管理者和被管理者参与了此项研究,并通过EQS建立了有关归因的控制性、情感反应、期望改变、责任推断以及帮助行为之间关系的结构方程模型。结果提示：责任推断与情感反应具有双向关系,符合心理学中“知”和“情”相互作用的观点;员工与管理者相比更倾向于认为行为者失败的原因是外在的、不可控的并且应承担较低的责任     

组织心理所有权、基于组织的自尊对积极组织行为的影响

采用自编的组织心理所有权、基于组织的自尊和积极组织行为等有效量表调查45家生产型企业共2566名员工,以检测组织心理所有权、基于组织的自尊对积极组织行为的影响。结果发现组织心理所有权、基于组织的自尊和积极组织行为之间有显著的正相关,组织心理所有权、基于组织的自尊对积极组织行为有显著正向预测作用,其中基于组织的自尊在组织心理所有权与积极组织行为之间起显著的部分中介作用。尤其是对组织及个人声誉或成就的心理所有权感对员工积极组织行为各个因素有显著正预测作用,基于组织的自尊在投入行为、主动行为和谋取人际和谐行为上影响效应更为显著。这意味着增强员工组织心理所有权感,培育员工主人翁意识和组织归属感,重视基于组织的自尊,提升员工的组织价值感和自豪感等措施有利于提升企业组织和个体绩效。     

责任观的中西文化比较研究

责任是人们社会生活中极其重要且必不可少的要素之一。该文首先比较了中西文化对“责任”的不同界定,提出“责任”的两层主要含义：对过失的归因和承担义务。在此基础上,从责任归因模式、内外归因、成败归因等维度比较了中西文化中责任观的异同,并探讨了责任观差异的社会文化根源。     

企业组织的学习结构

在理论综述的基础上,通过访谈、预试和大规模调查,对企业组织学习结构进行了实证研究。根据访谈和预试,初步确定组织学习问卷的项目。采用探索性因素分析和验证性因素分析,对来自全国不同地区43家企业的管理者和员工的调查数据进行了分析。结果表明,我国企业组织学习是一个6因素的结构模型：组织间学习、组织层学习、集体学习、个体学习、利用式学习、开发式学习;组织学习问卷具有一定的信效度。组织学习的作用和影响因素以及这三者之间的复杂作用机制还有待更为深入的研究     

服务业员工个人-组织匹配对组织公民行为的影响：有调节的中介模型

根据社会交换理论和人与情境互动理论,研究探讨了个人-组织匹配对员工组织公民行为的影响机制。通过对12家餐饮连锁店225位员工进行的问卷调查,结果表明：个人-组织匹配正向预测组织公民行为,员工工作敬业度在两者关系中起中介作用;此外,分别作为情境因素和个体因素的主管支持、员工主动性人格对个人-组织匹配与组织公民行为之间的关系具有调节作用。主管支持的程度越高,个人-组织匹配与组织公民行为的正向关系更强;而对于高主动性人格的员工,个人-组织匹配与组织公民行为之间的正向关系反而更弱。     

责任的心理分析──介绍B．韦纳新著《责任的判断》

《责任的判断》一书以归因理论特有的深入浅出的方式，采用日常生活中常见的事例。阐明复杂的心理现象．书中从归因入手，阐明判断责任不同于成就归因和责任归因．责任判断是一种复杂得多的心理过程，与许多因素有关．由于各种内外部条件的不同，责任可能被追究，也可能减免。这本书发展了他自己过去提出的归因理论．本文着重介绍决定责任判断的基本成分，指出判断责任对指导一般人的行为的重要性．     

Impact of Corporate Social Responsibility Attributions on Employees’ Creative Performance: The Mediating Role of Psychological Safety

This study contributes to the growing literature on individual-level outcomes of corporate social responsibility (CSR). Employing a sample of 339 subordinate–supervisor dyads, we explored the differential impact of CSR attributions on employees’ creative performance in the telecom industry. We also introduced and tested the role of psychological safety as a mediator underlying this relationship. The results indicate that although intrinsic CSR attributions are not directly related to creative performance, extrinsic CSR attributions have a significant negative effect on creative performance. We also found that psychological safety mediates the positive relationship between intrinsic CSR and creative performance and the negative relationship between extrinsic CSR and creative performance. Directions for future research and implications for practice are discussed.     

How do consumers infer corporate social responsibility? The role of organisation size

Consumers are generally supportive of firms that engage in corporate social responsibility (CSR) activities. However, consumers are also largely unaware of CSR activities of firms and often use available information to infer CSR. The current study utilises in‐depth consumer interviews to explore the influence of firm size on consumer perceptions of both CSR and corporate socially irresponsible behaviour through the lens of attribution theory. We identify two key emerging antecedents – consumer trust and expectations for CSR engagement – that are influenced by organisation size and ultimately distinguish the types of attributions consumers hold towards CSR and corporate socially irresponsible behaviour. Specifically, consumers have greater levels of trust and significantly lower expectations for CSR engagement for small firms. Conversely, a lack of trust exists amongst consumers towards large firms along with greater expectations for CSR engagement. Although the interview findings generally suggest that small firms benefit from CSR engagement because of positive attributions that consumers hold, we also identify opportunities for large firms to develop positive attributions amongst consumers. Further, we find that consumers are often willing to accept socially irresponsible behaviour by small firms whereas showing very little tolerance for similar transgressions by large firms. Copyright © 2014 John Wiley & Sons, Ltd.     

Impact of consumers' corporate social responsibility‐related activities in social media on brand attitude,electronic word‐of‐mouth intention,and purchase intention: A study of Chinese consumer behavior

This study examines how consumers' corporate social responsibility (CSR)‐related activities in social media affect their responses to brands. We defined consumers' CSR‐related activities in social media as the extent to which consumers use social media to engage in CSR communication by companies. An online survey was conducted to examine social media users in China, the largest consumer market in today's global economies. This study developed a theoretical model and empirically tested the relationships between consumers' CSR‐related activities in social media, identification with the brand, and three consumer behavior outcomes: electronic word‐of‐mouth (eWOM) intention, brand attitude, and purchase intention. The results suggested that consumers' CSR‐related activities in social media significantly impacted eWOM intention and purchase intention through enhancing identification with the brand and positive brand attitude. This study provides important insights on consumer behavior and CSR by investigating social media, an important and emerging marketing platform. Moreover, this study fills in the research gap about the association between consumers' CSR‐related activities in social media and their responses to brands. Theoretical and managerial implications for CSR strategies in social media are discussed.     

Mechanisms of Corporate Social Responsibility: The Moderating Role of Transformational Leadership

Literature reviews have repeatedly emphasized the need to further investigate relationships between corporate social responsibility (CSR) and micro-organizational variables. The present research attempts to address this call by examining the direct and indirect relationship between individual perceptions of CSR and employees’ organizational citizenship behaviors (OCBs). Multiphasic data from 207 workplace supervisor–subordinate dyads recruited from an online panel were analyzed to show that organizational identification mediated the relationship between CSR and OCBs. Furthermore, supervisor transformational leadership style moderated the mediation, such that the indirect effect of the organizational identification on the relationship between CSR and OCBs became nonsignificant under low transformational leadership. Based on these results, we make suggestions for using embeddedness programs to improve perceptions of CSR.     

On the Importance of Attribution Theory in Political Psychology

Attribution theory, which was initially applied to the study of academic achievement, has generated a large amount of research in psychology. Judgments of causal responsibility, an important facet of attributions, have since been studied in a variety of other contexts, revealing that they pervade our understanding of the social world. The present paper considers the many ways in which causal judgments, particularly attributions of responsibility, influence political life. Examining scholarship primarily from the fields of psychology, political science, and sociology, I discuss how perceptions of responsibility are linked to ideology and how they influence policy attitudes (welfare, affirmative action, abortion, gay rights) and perceptions of international conflict (beliefs about terrorism and war). An argument is made for increased communication among fields and a more systematic application of attributional models to the study of political judgments.     

License to Ill: The Effects of Corporate Social Responsibility and CEO Moral Identity on Corporate Social Irresponsibility

Although managers and researchers have invested considerable effort into understanding corporate social responsibility (CSR), less is known about corporate social irresponsibility (CSiR). Drawing on strategic leadership and moral licensing research, we address this gap by considering the relationship between CSR and CSiR. We predict that prior CSR is positively associated with subsequent CSiR because the moral credits achieved through CSR enable leaders to engage in less ethical stakeholder treatment. Further, we hypothesize that leaders’ moral identity symbolization, or the degree to which being moral is expressed outwardly to the public through actions and behavior, will moderate the CSR–CSiR relationship, such that the relationship will be stronger when CEOs are high on moral identity symbolization rather than low on moral identity symbolization. Through an archival study of 49 Fortune 500 firms, we find support for our hypotheses.     

The influence of retailer size on consumer responses to social responsibility initiatives

The current research demonstrates that retailer size moderates the positive effect of corporate social responsibility (CSR) initiatives on consumer outcomes such as increased purchase intentions and perceptions of CSR. Retailer size is introduced as a factor that leads consumers to respond more positively to small retailers' CSR activities, relative to CSR from large retailers. We also provide support for the ability of consistency/commitment to CSR to serve as a means by which larger retailers can counter their size liability. We replicate and generalize these results across multiple CSR forms. Implications for retail management and future research are discussed.     

Anthropomorphizing brands: The role of attributed brand traits in interactive CSR communication and consumer online endorsements

Consumers tend to relate to brands in similar ways as they relate to individuals and groups. However, relatively little is known about the attribution of human traits to brands in online contexts. The current research focused on the role of attributed brand traits in interactive corporate social responsibility (CSR) communication and positive electronic word‐of‐mouth intentions. Results of an online survey (N = 174) revealed that higher levels of perceived interactivity were associated with stronger attributions of morality, sociability, and competence traits to brands. Yet only attributed brand morality was associated with consumers' willingness to endorse the brand and its CSR message on social networking sites. These findings underline the importance of brands' openness to dialogue regarding the promotion of CSR activities. Furthermore, these findings suggest that consumers are most likely to feel that brands can represent their identity when brand morality is considered to be high.     

Economic cycles as a source of social influence on individuals

The current review summarizes emerging research in psychology and associated disciplines showing that the economic cycles exert social influence on individuals across a range of psychological domains. Most research on social influence focused on how factors in the proximal environment impact individuals, while influences emanating from the state of the economy as a whole received far less attention. I review the development of different intellectual traditions examining social influence to explain the relative lack of attention to economic cycles and position emerging work on the topic relative to past research. I then review research on how economic cycles influence individuals by focusing on influences relevant to intraindividual, interpersonal, and intergroup processes. A review of this work shows that the understanding of core phenomena of interest to social psychology (e.g., attributions, altruism, and racial tensions) can be meaningfully extended by studying the complex interplay between the economic system and the psychology of individuals embedded within it. This stream of research also uncovers mechanisms through which economic cycles generate or amplify problems for the broader society, which I propose is both the key reason why more work on the topic is needed as well as the key direction for future work.     

How expert witnesses' counterfactuals influence causal and responsibility attributions of mock jurors and expert judges

Past research has shown that counterfactual (“If…then…”) thoughts influence causal and responsibility attribution in the judicial context. However, little is known on whether and how the use of counterfactuals in communication affects lay jurors' and judges' evaluations. In two studies, we asked mock lay jurors (Study 1) and actual judges (Study 2) to read a medical malpractice case followed by an expert witness report, which included counterfactuals focused on either the physician, the patient, or external factors. Results showed that counterfactual focus had a strong effect on both lay jurors' and judges' causal and responsibility attributions. Counterfactual focus also moderated the effect of outcome foreseeability on responsibility attribution. Discussion focuses on how counterfactual communication can direct causal and responsibility attribution and reduce the importance of other factors known to influence judicial decision‐making. The potential implications of these findings in training programs and debiasing interventions are also discussed.