The similarities between cognitive dissonance and guilt: Confession as a relief of dissonance

It is proposed that dissonance is similar to the feeling of guilt. If they are in fact analogous, and confession relieves guilt, then one implication is that confession would relieve dissonance. This experiment tested this prediction using a standard induced compliance paradigm. Forty-five undergraduate subjects were assigned to either a no-choice condition, a choice-confession condition, or a choice-no-confession condition. The results indicate that confession does relieve dissonance. Further, as predicted, a negative correlation was found between attitudinal shift and guilt. The implications of the findings concerning the mechanisms of confession are discussed.     

Torture and judgments of guilt

Although torture can establish guilt through confession, how are judgments of guilt made when tortured suspects do not confess? We suggest that perceived guilt is based inappropriately upon how much pain suspects appear to suffer during torture. Two psychological theories provide competing predictions about the link between pain and perceived blame: cognitive dissonance, which links pain to blame, and moral typecasting, which links pain to innocence. We hypothesized that dissonance might characterize the relationship between torture and blame for those close to the torture, while moral typecasting might characterize this relationship for those more distant from it. Accordingly, this experiment placed participants into one of two different roles in which people may be exposed to torture. Participants in the proximal role of prison staffer saw suffering torture victims as relatively more guilty, while participants in the relatively distant role of a radio listener saw suffering victims as more innocent.     

The relationship between cognitive dissonance and helping behavior

An experiment was conducted to study the relationship between cognitive dissonance and helping behavior. A counterattitudinal procedure was employed to arouse dissonance. For half of the participants, an experimental confederate entered the room and elicited an opportunity for them to offer help. In this situation, fewer subjects in the dissonance condition offered help than subjects in the no‐dissonance condition. The least helping occurred among dissonance subjects with the highest level of commitment to the counterattitudinal task. Those with a medium level of commitment offered significantly more help. Despite the fact that results in line with Festinger's cognitive dissonance theory (subjects' attitudinal change) were obtained in the no‐helping situation, in helping situations, dissonance subjects who offered help presented significantly less attitude change than those who did not offer it. This was considered to be a result of helpfulness reducing dissonance arousal.     

Preference of dissonance reduction modes as a function of their order,familiarity and reversibility

Two central hypotheses of the original version of the theory of cognitive dissonance (Festinger, 1957) (1) that dissonance is to be conceived of as a primary drive and (2) that in order to reduce dissonance less resistant cognitions will be changed more than highly resistant ones led to hypotheses which were confirmed by two experiments. In Experiment I, a 2 × 3 factorial design, order and familiarity of dissonance reduction modes were manipulated. After receiving a dissonant information the subjects were offered a relatively low and a relatively high resistant cognition for dissonance reduction, each being placed first (series I, high-low resistance) or last (series II, low-high resistance) respectively. Subjects did (known) or did not (unknown) read these modes before reacting to them. Under the unknown condition dissonance will be reduced more with a specific mode if it is placed first than last. With known reduction modes the order of presentation does not have an effect. Under series I condition the first-placed, higher-resistant cognition will be changed more in the unknown condition than in the known condition. Under the series II condition the first-placed, lower-resistant cognition will be changed equally in the known and unknown condition. In short, the higher-resistant cognition will be changed more, only when it is placed first and when the following modes are not known. Two explanations for these results are possible: (1) The more dissonance is reduced by changing a more or a less resistant congnition, the less further reduction is necessary; (2) dissonance will be reduced in an internally consistent way. Experiment II excluded the first explanation. Subjects were allowed to revise their original way of reducing dissonance. First, subjects in one condition received series I unknown and subjects in the other condition received series II unknown. Reacting to the dissonance reduction modes the second time, there was more revision when the high-resistant congition was placed first (series 1 revision) than when placed last (series II revision). These results support the hypothesis that dissonance reduction by changing a less-resistant congnition more and changing a high-resistant one less is preferred. Implications of the results of the two experments for the stability of dissonance reduction, the method and interpretation of dissonance experiments are discussed.     

Psychophysiological effects of emotional dissonance in a face-to-face service interaction

Abstract

Current research demonstrates that requirements to express emotions which are not genuinely felt in the particular situation (emotional dissonance) are associated with negative long and short-term effects. The aim of the present study was to investigate: (a) the psychophysiological short-term effects of emotional dissonance in a face-to-face service interaction and (b) the moderating role of gender and neuroticism. In total, 32 women and 27 men were instructed to play the role of a service employee, who had to interact with an angry and rude customer. Half of the sample was given information that the organization expected them to be friendly (emotional dissonance), the other half was told they were expected to act naturally and show their genuine feelings (no emotional dissonance). Subjective and behavioral responses revealed that participants in the “friendly” condition modulated their emotional expressions to a greater extent than those in the “naturally” condition. Participants in the “friendly” condition showed stronger systolic and diastolic blood pressure responses. Furthermore, hierarchical regression analyses yielded that gender and neuroticism partly moderated the association between emotional dissonance and participants' psychophysiological response.     

Dealing with dissonance: A review of cognitive dissonance reduction

This article provides an overview of research about cognitive dissonance reduction. Over the past 60 years, researchers have produced significant theoretical and empirical contributions from cognitive dissonance theory. One of the challenges that remains for dissonance theory going forward is a deeper examination of the process of dissonance reduction. I describe the various reduction strategies that have been investigated followed by models that have been proposed to understand an individual's use of dissonance reduction strategies. I then highlight a series of factors that can help us move research about dissonance reduction forward. These factors can be broadly subsumed under characteristics of the reduction mode and characteristics of the dissonance arousal. I conclude by suggesting that examination of these factors in studies that present multiple reduction modes to participants will provide a better understanding of the process of dissonance reduction.     

The variable influence of confession inconsistencies: How factual errors (but not contradictions) reduce belief in suspect guilt

Wrongful conviction statistics suggest that jurors pay little heed to the quality of confession evidence when making verdict decisions. However, recent research indicates that confession inconsistencies may sometimes reduce perception of suspect guilt. Drawing on theoretical frameworks of attribution theory, correspondence bias, and the story model of juror decision‐making, we investigated how judgments about likely guilt are affected by different types of inconsistencies: self‐contradictions (Experiment 1) and factual errors (Experiment 2). Crucially, judgments of likely guilt of the suspect were reduced by factual errors in confession evidence, but not by contradictions. Mediation analyses suggest that this effect of factual errors on judgments of guilt is underpinned by the extent to which mock‐jurors generated a plausible, alternative explanation for why the suspect confessed. These results indicate that not all confession inconsistencies are treated equally; factual errors might cause suspicion about the veracity of the confession, but contradictions do not.     

Cognitive dissonance induced by writing a counterattitudinal essay facilitates performance on simple tasks but not on complex tasks that involve working memory

This article examines how performance is facilitated with simple tasks and is impaired with complex ones in individuals experiencing dissonance. Experiment 1 measured the performance of dissonance participants at a simple reaction time task. Reaction times were shortest in the dissonance condition. This facilitation effect was interpreted as resulting from increased arousal with dissonance. In Experiment 2, participants performed a more complex secondary memory task that required to memorize and to recall short and long series of numbers. Participants in the dissonance condition performed less well than participants in the no-dissonance condition only under a high memory load and did not differ with a low load. It is suggested that dissonance requires some working memory resources. Accordingly, it is assumed that the arousal properties of dissonance facilitate performance with simple task that do not involve working memory and require a dominant response, but that dissonance impairs performance with tasks that strongly involve working memory.     

Motivational basis of dissonance: the singular role of behavioral consequences

This article provides the first empirical test of the idea that discrepancy is not needed in order to arouse cognitive dissonance. Dissonance was aroused when Ss felt responsible for some aversive consequence, regardless of whether their behavior was consistent (writing a proattitudinal essay) or inconsistent (a counterattitudinal essay) with beliefs. The data demonstrate that in both situations, dissonance is aroused. This result, based on the dissonance motivation model of Cooper and Fazio (1984), strongly suggests that the motivational basis for dissonance is the felt responsibility for aversive consequences. The theoretical implications of this outlook are explored, including a discussion of the many ways that it expands the applicability of dissonance theory.     

Cognitive dissonance in groups: the consequences of disagreement

As L. Festinger (1957) argued, the social group is a source of cognitive dissonance as well as a vehicle for reducing it. That is, disagreement from others in a group generates dissonance, and subsequent movement toward group consensus reduces this negative tension. The authors conducted 3 studies to demonstrate group-induced dissonance. In the first, students in a group with others who ostensibly disagreed with them experienced greater dissonance discomfort than those in a group with others who agreed. Study 2 demonstrated that standard moderators of dissonance in past research--lack of choice and opportunity to self-affirm, similarly reduced dissonance discomfort generated by group disagreement. In Study 3, the dissonance induced by group disagreement was reduced through a variety of interpersonal strategies to achieve consensus, including persuading others, changing one's own position, and joining an attitudinally congenial group.     

Cognitive dissonance and the perception of natural environments

Two studies demonstrated that the motivation to resolve cognitive dissonance affects the visual perception of physical environments. In Study 1, subjects crossed a campus quadrangle wearing a costume reminiscent of Carmen Miranda. In Study 2, subjects pushed themselves up a hill while kneeling on a skateboard. Subjects performed either task under a high-choice, low-choice, or control condition. Subjects in the high-choice conditions, presumably to resolve dissonance, perceived the environment to be less aversive than did subjects in the low-choice and control conditions, seeing a shorter distance to travel (Study 1) and a shallower slope to climb (Study 2). These studies suggest that the impact of motivational states extends from social judgment down into perceptual processes.     

The application of cognitive dissonance theory to consultation

Despite the importance of the consultation role for the school psychologist, the current literature on consultation has little to offer the practitioner in terms of empirically-based consultation strategies. This paper views consultation as, at least in part, a persuasive process. Cognitive dissonance theory is an extensively researched social psychological theory that predicts when a particular persuasive attempt will be successful and which has implications for consultation.

This article summarizes those aspects of dissonance theory that are most relevant to consultation, reviews the corresponding experimental support, and suggests practical applications of dissonance research and theory to consultation. Because these applications are extrapolations from research outside of consultation, they are viewed as hypotheses.     

The Psychological and Spiritual Efficacy of Confession

Several aspects of confession are discussed. A distinction is made between personal narrative and confession in the analytic setting, focusing on the emergence of the psychogenic secret: that secret which is hidden from the analysand's ego consciousness. Such an unconscious secret can lead to emotional and psychological guilt and distress. The transference is seen as an essential dynamic for psychologically efficacious confession.     

Some empirical evidence for ecological dissonance theory

Using Festinger's cognitive dissonance theory as a model, the extension to Barker's ecological theory, referred to as ecological dissonance theory, was developed. Designed to examine the motivational dynamics involved when environmental systems are in conflict with each other or with cognitive systems, ecological dissonance theory yielded five propositions which were tested in 10 studies. This summary of the studies suggests operationally defined measures of ecological dissonance may correlate with workers' satisfaction with their jobs, involvement with their jobs, alienation from their work, and to a lesser extent, workers' conflict resolution behavior and communication style.     

Selective exposure and dissonance after decisions

Well-known literature reviews from the 1960s question whether cognitive dissonance underlies experimental participants' selective exposure of themselves to consonant messages and avoidance of dissonant ones. A meta-analytic review of 16 studies published from 1956 to 1996 and involving 1,922 total participants shows that experimental tests consistently support the supposition that dissonance is associated with selective exposure (r = .22, p < .001). Statistical power exceeded .99. Advances in statistical methodology and increased attention to selecting appropriate tests of dissonance theory were essential to finally resolving this question.     

The reinstatement of dissonance and psychological discomfort following failed affirmations

The research in this article examined the consequences of a failed attempt to reduce dissonance through a self‐affirmation strategy. It was hypothesized that disconfirming participants' affirmations would reinstate psychological discomfort and dissonance motivation. In Experiment 1, high‐dissonance participants who affirmed on a self‐relevant value scale and received disconforming feedback about their affirmations expressed greater psychological discomfort (Elliot & Devine, 1994) than either affirmation‐only participants or low‐dissonance/affirmation disconformed participants. In Experiment 2, disconfirmation of an affirmation resulted in increased attitude change. The results of both experiments suggested that a failed attempt to reduce dissonance reinstates psychological discomfort and dissonance motivation. We discuss how the reduction of psychological discomfort may play a role in the success of affirmations in reducing dissonance‐produced attitude change. Copyright © 2000 John Wiley & Sons, Ltd.     

Selective exposure to information and cognitive dissonance

Despite numerous attempts, the selective exposure prediction of Festinger's (A theory of cognitive dissonance. Evanston, Ill.: Row, Peterson, 1957) theory of cognitive dissonance has not been consistently demonstrated. In previous studies, this failure can be attributed to design deficiencies, and other related problems. The present study manipulated dissonance by having subjects write a counterattitudinal essay under conditions of high or low choice. Information in the form of pamphlets and discussion groups was offered to the subjects such that they could choose information that was consonant and dissonant with the decision to write the essay. The information was offered either before or after an attitude measure on the essay topic, as the attitude measure could also be a source of dissonance reduction. The results indicate that the high choice manipulation yielded greater attitude change than the low-choice manipulation. High-choice subjects desired consonant information more and dissonant information less than did low-choice subjects. This effect was found for both measures of information desire (pamphlets and discussion groups). Low-choice subjects who received the attitude questionnaire before the information measures wanted information more than if offered the information before the attitude questionnaire, implying a sensitizing effect produced by the attitude questionnaire for the low-choice subjects. The various effects are discussed as providing support for predictions from Festinger's dissonance theory.     

The origins of cognitive dissonance: evidence from children and monkeys

In a study exploring the origins of cognitive dissonance, preschoolers and capuchins were given a choice between two equally preferred alternatives (two different stickers and two differently colored M&M's, respectively). On the basis of previous research with adults, this choice was thought to cause dissonance because it conflicted with subjects' belief that the two options were equally valuable. We therefore expected subjects to change their attitude toward the unchosen alternative, deeming it less valuable. We then presented subjects with a choice between the unchosen option and an option that was originally as attractive as both options in the first choice. Both groups preferred the novel over the unchosen option in this experimental condition, but not in a control condition in which they did not take part in the first decision. These results provide the first evidence of decision rationalization in children and nonhuman primates. They suggest that the mechanisms underlying cognitive-dissonance reduction in human adults may have originated both developmentally and evolutionarily earlier than previously thought.     

Denial of responsibility: a new mode of dissonance reduction

Denial of responsibility as a mode of dissonance reduction and the conditions under which it is likely to occur were explored in 3 experiments. Two experiments tested and supported the hypothesis that following a counterattitudinal behavior, participants prefer the mode of reduction made available to them first, regardless of whether it is attitude change, trivialization, or denial of responsibility. The 3rd experiment tested and supported the hypothesis that denial of responsibility reduces the negative affective state induced by dissonance. The mechanism of denial of responsibility in dissonance reduction is discussed.     

Book Review of Current approaches in the cognitive science of religion IIKKA PYYSIAINEN & VEIKKO ANTTONEN Continuum International Publishing Group,London, 2002, 277 pp. £19.99 (pb) ISBN 0 8264 5710 X

Spiritual confession has a prominent role in the practices of many religious and spiritual traditions. This paper proposes a definition of spiritual confession and reviews confession practices in Christian, Jewish, Buddhist, Native American, and 12-step traditions. Psychological research on confession and disclosure processes is reviewed, and functions of confession are identified, based on prior empirical and theoretical work. Identified functions include: reducing guilt and shame, seeking social connection, seeking meaning and coherence, impression management, and spiritual functions. Finally, experimental studies focused on spiritual confession are reviewed, and specific suggestions for future research are proposed.