Empathie organisationnelle,soutien organisationnel perçu et efficacité des équipes de travail dans l’industrie nucléaire

This research studies social climate's role in the efficacy of work teams. The referential work frame is based on the concept of organizational empathy (Guédon & Bernaud, 2008), which is specifically operationalized on a tri-dimensional model basis and the perceived organizational support from Eisenberger's model (Rhoades & Eisenberger, 2002). A total of 274 employees, belonging to 3 professional groups, who worked in a nuclear power house participated in this research. Linear regression analysis’ results show a major effect of organizational empathy on the efficacy of work teams, nevertheless predictors’ hierarchy varies upon occupied professional function.     

Le workaholisme dans une université française : une perspective transactionnelle

The aim of this research is to examine the phenomenon of workaholism with the staff of a French University. Three hundred and four employees completed measures of workaholism, personality and working conditions in order to study this phenomenon from a transactional perspective. Data analysis confirms the four hypotheses. Personality–in particular neuroticism–appears associated with workaholism. Working conditions also explain an additional proportion of variance of the phenomenon. In addition, workaholism does not appear to have serious consequences in terms of adaptation or professional medical and psychological disorders. Finally, interest is noted in direction of a differentiated study of the publics: if professors and teachers have higher level of workaholism than the technical and administrative staff, the origin is more for the professors and the teachers in individual characteristics expressed. The discussion raises some limitations of the research and outlines future prospects.     

Déterminants et conséquences du workaholisme chez des salariés français

The first purpose of the present research was to test the indirect effects of perfectionism (i.e., self-oriented perfectionism and socially prescribed perfectionism) on workaholism (i.e., working excessively and working compulsively) through controlled motivation. The second aim was to examine the links between the two dimensions of workaholism, perceived stress, burnout, and work-family conflict. Two hundred seventy-three French employees completed a questionnaire assessing these different dimensions. Correlation analyses were conducted and provided preliminary support for our hypotheses. We then tested a mediational model through path analysis. Results revealed that both forms of perfectionism were positively linked to controlled motivation that in turn, was associated with high levels of workaholism. They also showed that working excessively and working compulsively positively related to perceived stress, burnout, and work-family conflict. These results are in line with our hypotheses. Theoretical and practical implications of this research are discussed.     

La représentation des causes de l’état de santé par les infirmiers et les points de vue envisagés des patients et des aidants naturels : une approche socionormative

This study examines the representation of the determining factors of patients’ states of health in therapeutic care situations. We describe the average representation of experienced hospital nurses (n=44) and the differences which they consider to exist between their own and their patients’ points of view. Taking as our starting point the purpose of the care provided and the asymmetry of the carer/patient relationship, we hypothesize, on the one hand, that nurses will have a representation of their patients’ state of health which is based on the care to be provided, with the factors determining the state of health being necessarily perceived as having a general impact on patients’ lives while still being remediable, i.e. capable of changing and being controlled by the provided care. On the other hand, we expect them to attribute a passive position and attitude to their patients, with the factors determining their state of health being necessarily perceived as being out of their own control. The results and the analysis of the representations reported as being those of the patients and their families seem to justify this perception and role of carer: the supposed representations of the latter would appear to be convergent but less focused on health problems and would tend to minimize the patient’s involvement, in particular when the state of health declines. The results are discussed with reference to the Health Belief Model and the social norm of internality as well as the professional practices observed in hospital environments.     

Effet des représentations et des conditions d’activités sur l’épuisement professionnel des policiers français dans un contexte de réformes

The purpose of this article is (1) to test the hypothesis of the primacy of subjective factors (professional representations) compared to objective factors of activity (ratio of police to population and ratio of police to reported offences) and sociobiographic factors (age and seniority), in the determination of the professional exhaustion expressed by French policemen in the current context of administrative reforms. A determination of professional representations and professional exhaustion by the status of the policemen are also advanced (2). The empirical study (N=143) confirmed these expectations and allowed to engage a psychosocial analysis concerning identity issues connected to professional representations within the framework of politics of prevention of the police professional exhaustion.     

Modifications des relations intrafamiliales dans les familles françaises de jeunes enfants pendant le premier confinement lié à la COVID-19

IntroductionIn the context of the COVID-19 pandemic, the French state implemented containment measures requiring parents to stay at home with their children, while ensuring, in addition to daily tasks and work, their schooling.ObjectiveThe objective of this publication is to present the modifications of parent-child and spousal relationships during this period and their main sources according to the parents.MethodAn online questionnaire from 28 April 2020 to 29 May 2020 collected data from 490 French families with at least one child from birth to six years old. A content analysis of the discursive corpus was carried out with NVivo software (version 10). Quantitative statistical processing (using STATA software, version 16.1) tested the relationships between socio-demographic variables, as well as those relating to the parents’ experiences, and “strained” and “strengthened” intrafamily relationships.ResultsWhile for 33.3% of the respondents, family relationships did not change, they became stronger for 42.5% and tense for almost a quarter (24.3%).ConclusionUnderstanding the sources of tension experienced by families of young children during lockdown, as well as what enabled other families to better cope with this situation, may enable measures to be implemented to deal with the consequences of the discomfort generated by the lockdown and to avoid further psychological problems during possible future ones.     

Rôles protecteurs de l’activité de travail,du soutien social perçu et des stratégies de coping en période de confinement et de crise sanitaire

The objective of this study is to determine what organizational and personal factors may have protected workers, placed in different professional status (in the office, teleworking or absence of activity at home) from developing anxiety during the lockdown in the spring 2020 in France. Effects of professional status and personal resources mobilized in these different contexts, through coping strategies and perceived social support, have been studied. Three hundred and twenty-seven public officials were interviewed. The results show that work activity protects from anxiety, like social support from colleagues and friends. Emotion-focused coping strategies has been deleterious unlike problem-focused ones. The family situation does not seem to have had an effect. This study highlights the positive role that work, both in terms of activity and relationships, may have had on individuals during this period.     

Prévenir et agir sur les problèmes de santé au travail : les services de santé au travail à la croisée des chemins

This article presents an ongoing research regarding work-related health issues as they are perceived and identified by professionals practicing in occupational health services. The study is based on interviews with occupational doctors, nurses, technicians in prevention of occupational hazards and assistants, employed in two general services. The article starts with an overview of the recent changes in the workplace and in the practicing conditions of the professionals in the services. It then analyses the types of issues they identify among the employees they have in charge. Finally, the article examines the actions that can be done by the services, and the limitations of these actions. The professionals appear to be negotiating with various strains.     

Les unités de soins intensifs psychiatriques (USIP) : expériences françaises et internationales

Psychiatric Intensive Care Units (PICU) propose a secure setting for patients with acute behavior disturbances who can not be managed in psychiatric general wards. Physical violence acts against patients or hospital staff, substance abuse, non-compliance for care and treatment, intensity of symptoms or absconding are frequent motives for admission. Patients are compulsorily detained in secure conditions. They are admitted from psychiatric facilities of a health area or by agreement between hospitals. Multidisciplinary working in psychiatric intensive care is essential, delivered by qualified staff. Care and treatment must be centered on the patient, multidisciplinary, intensive, comprehensive with an immediacy of response to critical situations. As length of stay should not exceed 2 months in duration, interface and liaison with original services of patients are important issues. In France, PICU exist notably at Cadillac, Lyon, Paris, Nice, Eygurande, Montpellier, Pau and Prémontré. These facilities appear as a missing level, an interesting alternative in mental health care system, between psychiatric general wards and maximum security hospitals. This paper reports the creation of a National Association of PICU in France, the existence of national minimum standards and international experiences.     

L’internalisation des stéréotypes chez les « petits » fonctionnaires : impact du contact avec le public et du prestige perçu

This paper focuses on the internalization of stereotypes among French office workers in the lower category (category C). More precisely, we investigated the impact of two independent factors on this internalization of stereotypes: the perceived external prestige and public contact. Results obtained using questionnaires completed by 175 office workers have mainly showed that, in accordance with previous studies, the external prestige perceived influence significantly the internalization of stereotypes. But, contrary to previous studies, the frequency of contacts with the public has no impact on the internalization of stereotypes in our sample. Our results invite furter work on this population of office employees who is, paradoxically, increasingly confronted with stereotypes but subject of very few studies.     

Relations entre réflexivité d’équipe,mémoire transactive et efficacité interventionnelle perçue chez les policiers-opérateurs du RAID

The objective of this study is to examine the influence of explicit (team reflexivity) and implicit (transactive memory) coordination processes on the perceived interventional effectiveness of specialized elite units (RAID) of the French national police. We test the hypothesis that transactive memory is a mediating process in the relationship between team reflexivity and perceived effectiveness. One hundred and three police-officers representing the seven French police special units replied to a questionnaire. The results show that perceived effectiveness is positively related to task reflexivity and transactive memory. The relationship between task reflexivity and perceived effectiveness is mediated by the integrated component of transactive memory (bootSE = 0.05, 95% BCa CI [0.004, 0.19]). The theoretical and practical implications are discussed with regard to the development of debriefing methods and teamwork training for the development of shared mental models.     

L’évolution des normes face au développement des objets de santé connectés

A lot of connected objects can be sold on the Internet and in some general stores. These products can be used in a health environment; they can help to promote a healthy lifestyle. But they do not always have a well determined legal status, that is established to protect the patients or the healthcare professionals. The connected objects can support innovation. They can become an essential help for the patients and the healthcare professionals, nevertheless they can be at the origin of physical injuries, if they are badly used.     

Les travailleurs handicapés sont-ils perçus comme des travailleurs compétents ?

Building on recent research in the area of social judgment, this paper examines how persons with disability are evaluated in a professional context. In three studies, participants without disability had to rate persons with or without disability, with or without a job, on traits reflecting the fundamental dimensions of social judgment (social desirability and social utility). Our results showed that persons with disability were systematically judged more negatively on social utility, but more positively on social desirability than persons without disability. Focusing on social utility, persons with disability were perceived as less competent, but more courageous than persons without disability. These results are discussed with regard to chances of persons with disability to succeed in the workplace.     

Les effets de l’écriture expressive sur la santé physique et psychologique des rédacteurs : un bilan,des perspectives de recherches

This review is organized in three sections in order to evaluate if expressive writing (namely, to report emotions and deep thoughts concerning positive or negative personal experiences) has a beneficial impact on the physical and psychological well-being of writers. Part 1 reviews studies that showed a beneficial influence of expressive writing. Part 2 is devoted to the examination of the theories for explaining the processes of emotional and cognitive regulation at work during writing disclosure (Disinhibition theory, Cognitive-processing theory, Self-regulation theory, Exposure theory). Findings of several meta-analyses designed to probe the power and validity of results and models are presented. The necessity of a better understanding of the processes by which expressive writing can transform emotional state and intrusive thoughts among writers is examined within the framework of concepts of cognitive psychology involved in writing productions. It is now crucial to use the knowledge of the cognitive approach of written productions for identifying the cognitive-emotional operations that are involved in disclosures and their dependency upon attentional resources of working memory.     

Soutien social perçu du supérieur,plafonnement de carrière et engagement affectif dans le secteur public camerounais

This research analyzes relation between the various types of career plateauing (objective, structural, content) and work emotional commitment. It also examines the influence of perceived social support from hierarchy on the different types of career plateauing, most especially its moderating role on the relation between the different types of career plateauing and emotional commitment. The results, which were obtained through data collected from 615 workers highlight that perceived social support from hierarchy limits and almost moderates negative relations between the different types of content plateauing (objective, content) and emotional commitment. Its direct effect on content plateauing is negative whereas the relation is positive with structural plateauing.