Online Social Influence and the Convergence of Mass and Interpersonal Communication

Mass and interpersonal communication are rapidly converging as people integrate an assortment of Internet‐based tools into their communication repertoires. This convergence prompts dramatic changes in the conditions that once were presumed to distinguish mass from interpersonal communication, most notably differences in communication directionality and scale, audience size and identification, and a host of cues that signal source credibility. This article proposes a number of features of technological convergence in this context—including shifts in message control, audience scale, and source, receiver, and temporal ambiguity—and describes illustrative implications for social influence processes. These features highlight areas that traditional mass and interpersonal communication perspectives cannot fully describe alone, and suggest new methods and directions for the examination of online social influence.     

The Perceived Leadership Communication Questionnaire (PLCQ): Development and Validation

The Perceived Leadership Communication Questionnaire (PLCQ) is a short, reliable, and valid instrument for measuring leadership communication from both perspectives of the leader and the follower. Drawing on a communication-based approach to leadership and following a theoretical framework of interpersonal communication processes in organizations, this article describes the development and validation of a one-dimensional 6-item scale in four studies (total N = 604). Results from Study 1 and 2 provide evidence for the internal consistency and factorial validity of the PLCQ's self-rating version (PLCQ-SR)—a version for measuring how leaders perceive their own communication with their followers. Results from Study 3 and 4 show internal consistency, construct validity, and criterion validity of the PLCQ's other-rating version (PLCQ-OR)—a version for measuring how followers perceive the communication of their leaders. Cronbach's α had an average of.80 over the four studies. All confirmatory factor analyses yielded good to excellent model fit indices. Convergent validity was established by average positive correlations of.69 with subdimensions of transformational leadership and leader–member exchange scales. Furthermore, nonsignificant correlations with socially desirable responding indicated discriminant validity. Last, criterion validity was supported by a moderately positive correlation with job satisfaction (r =.31).     

Sexual Communication in Relationships: When Words Speak Louder Than Actions

Sexual communication for expressing sexual desires and gathering HIV risk information were examined as interpersonal constructs related to HIV risk reduction. Community women (n = 816) with at least one heterosexual HIV risk factor (79% Euro-American, 86% some college) completed surveys assessing assertive communication with a sexual partner, HIV risk, and demographic, sexual history, interpersonal negative, and cognitive/attitudinal constructs which formed a hierarchical predictor model. In relationship context comparisons, women with a known partner HIV risk responded more negatively on most measures. Multiple regressions suggested communication is part of an overall cognitive/attitudinal approach to HIV risk, although specific predictors differ by type of communication and partner risk level. Implications for interventions considering relational context, interpersonal power, and counteracting silence are discussed.     

On Bridging the Communication Gap

While we endorse recent calls for greater collaboration between mass communication and interpersonal communication researchers, in this response we delineate four factors that account for the relative lack of integration of these two areas of communication inquiry. The social policy focus of mass communication research, the high level of public concern over media effects, a variety of methodological cleavages, and different cognate field referents are cited as forces that support segregation of the two research areas. The recent turn to cognitive explanations of communication in both of these domains may create the climate necessary for meaningful collaboration between researchers.     

Citation Networks of Communication Journals, 1977–1985 Cliques and Positions,Citations Made and Citations Received

This article analyzes the pattern of citations among all communication journals covered by the first nine years of the Journal Citation Reports volume of the Social Sciences Citation Index (Garfield, 1977–1985). It approaches these analyses from two perspectives: (1) bibliometric analysis of citation flows, ratios, and impact factors, and (2) network analysis of both cohesion-based and position-based citation patterns. The field of communication exhibits clear clustering and inbreeding, consisting of cliques of interpersonal journals, mass media journals, and residual isolate journals. Citation patterns within and across these cliques have been very stable from 1977 through 1985. The cohesion analyses show that Human Communication Research and Communication Education provide weak ties from mass media journals to interpersonal communication journals. The Journal of Communication is cited the most strongly by the most journals, and provides, by means of citations, bidirectional channels for the flow of scientific information between mass media journals and interpersonal journals. The positional analyses show that the set of journals that has similar citing patterns is somewhat different from the set of journals that is cited similarly. In particular, the set of sources for the research reported in articles in these journals is not similar to the set of journals that refer to the articles in these journals.     

Social Identification and Interpersonal Communication in Computer‐Mediated Communication: What You Do Versus Who You Are in Virtual Groups

This study investigates the influence of interpersonal communication and intergroup identification on members’ evaluations of computer‐mediated groups. Participants (N= 256) in 64 four‐person groups interacted through synchronous computer chat. Subgroup assignments to minimal groups instilled significantly greater in‐group versus out‐group identification. One member in each group was instructed to exhibit interpersonally likable or dislikable behavior. Analysis revealed that confederates acting likably were more attractive than those acting dislikably regardless of their in‐group or out‐group status. Further results indicated that interpersonal behavior interacted with subgroup membership on identification shifts following online discussions. Interpersonal dynamics generally provided stronger effects on members in virtual groups than did intergroup dynamics, in contrast to predictions from previous applications of social identification to computer‐mediated communication.     

The Influence of Communication Processes on Group Outcomes: Antithesis and Thesis

The influence of communication processes on group outcomes is discussed from two perspectives, one in which influence does not exist and one in which influence is central. Formal models for both perspectives are presented as a means of bracketing discussion of the role of communication processes in group outcomes. The implications of these models for future theorizing are discussed. The first of these two models is an extension of Hewes’s socioegocentric model (1986, 1996) . The second class of formal model, dual‐level connectionist models, integrates mental and communication processes to explain moment‐by‐moment communication behavior. This class of models is contrasted with important models of group influence that use atemporal aggregations of messages to predict group outcomes. Implications of dual‐level connections models for the role of “emergence” in group theorizing, the limitations of Markovian models of group communication research, and the decomposability of psychological and communication processes are elaborated.     

Vectors into the Future of Mass and Interpersonal Communication Research: Big Data,Social Media,and Computational Social Science

Simultaneous developments in big data, social media, and computational social science have set the stage for how we think about and understand interpersonal and mass communication. This article explores some of the ways that these developments generate 4 hypothetical “vectors”—directions—into the next generation of communication research. These vectors include developments in network analysis, modeling interpersonal and social influence, recommendation systems, and the blurring of distinctions between interpersonal and mass audiences through narrowcasting and broadcasting. The methods and research in these arenas are occurring in areas outside the typical boundaries of the communication discipline but engage classic, substantive questions in mass and interpersonal communication.     

Merging Mass and Interpersonal Communication via Interactive Communication Technology: A Symposium

This introduction to the special issue describes the impetus for a review of the merger of mass and interpersonal communication processes in light of recent developments in communication technologies. It reviews historical arguments about the need for integration in theorizing about communication processes. Then, it discusses the potential for communication technologies to combine mass and interpersonal communication in ways that obviate the traditional distinction between both types, and how interactive communication technology offers unprecedented analytic approaches for research. Finally, it previews the 11 essays that follow by identifying 4 types of convergence of mass and interpersonal communication: concurrence, integration, transformation, and evolution.     

Organizational Justice: Personality Traits or Emotional Intelligence? An Empirical Study in an Italian Hospital Context

The purpose of this study was to investigate the role of personality traits and emotional intelligence in relation to organizational justice. The Organizational Justice Scale, the Eysenck Personality Questionnaire–Revised Short Form, and the Bar‐On Emotional Quotient Inventory were administered to 384 Italian nurses. The emotional intelligence dimensions explained a greater percentage of the incremental variance in relation to the four organizational justice dimensions (distributive: ΔR²= .11; procedural: ΔR²= .12; interpersonal: ΔR²= .19; informational: ΔR²= .16) with respect to personality traits (distributive: R²= .06; procedural: R²= .08; interpersonal: R²= .12; informational: R²= .09). The results highlight the role of emotional intelligence in explaining organizational justice, thereby offering new research and intervention perspectives.     

Facial Affect Recognition and Psychopathy: A Signal Detection Theory Perspective

Though emotional processing deficits are often conceptualized as a core feature of psychopathy, the common assessment of these deficits using the percentage correct (or hit rate) on affect recognition tasks may not provide a full or accurate picture of facial affect recognition in psychopathic individuals. Signal detection theory (SDT) provides a more informative statistical approach by providing independent measures of perceptual sensitivity (d’) and willingness to report perceiving a signal or response criterion (c). The current study employed signal detection methods to test the predictions of the integrated emotion systems and hostile attribution bias perspectives, two theoretical perspectives that make specific predictions regarding facial affect recognition. These perspectives were tested in a sample of 280 adult male incarcerated offenders who were assessed for psychopathy using the Psychopathy Checklist-Revised and who completed a novel test of facial affect recognition presenting 324 digital morphs of faces reflecting systematic combinations of pixels from neutral and affective face images (displaying six different types of emotion) as expressed by four different actors. The findings were generally not consistent with either of these perspectives. Psychopathy was negatively associated with d` for anger. Results also indicated an effect of psychopathy on response criterion for fear and effects of psychopathy on response criterion for anger and surprise that were evident only for some actors. The implications of these findings are considered through the lenses of several theoretical perspectives, and theoretical and methodological limitations of the current study are considered.

     

Announcement

Abstract

Empathy has consistently been identified as an important quality of psychotherapists. Understanding unique ways that empathy emerges in group therapy may assist group therapists in fostering empathy. Rogerian and selected psychodynamic and interpersonal perspectives on empathy are discussed. Group psychotherapy poses a challenge for empathic responding, but also a rich opportunity for utilizing a more varied embodied approach to empathy.     

Trait interpersonal vulnerability attenuates beneficial effects of constructive criticism on failure responses

The extant literature on interpersonal criticism suggests that relative to destructive criticism, constructive criticism significantly minimizes the injurious psychological aftermath people experience after failure. However, we propose the possibility that for some people, these psychological benefits of constructive criticism are less apparent. Specifically, we hypothesized that for people high in trait interpersonal vulnerability, a construct marked by maladaptive cognitive‐emotional responses in interpersonal contexts and/or by dysfunctional relational concerns, effects of constructive (vs. destructive) criticism on reduced maladaptive appraisals will diminish, and this diminution of reduced maladaptive appraisals will predict downstream effects on worsened post‐failure mood. An experiment had a college sample (N = 349) complete four instruments represented under an interpersonal vulnerability construct (IVC). Next, participants imagined failing in various domains and receiving subsequent feedback from emotionally important others. Feedback type was manipulated to typify either destructive criticism or constructive criticism. Finally, participants provided ratings of maladaptive appraisals and post‐failure mood. Latent variable path modelling supported hypotheses. Effects of constructive (vs. destructive) criticism on reduced maladaptive appraisals (namely, shame proneness) diminished as IVC increased, which predicted worsened post‐failure mood. Findings have implications for multidisciplinary theoretical perspectives relevant to interpersonal vulnerability and offer practical considerations for clinicians working with vulnerable clients.     

Conceptualization and Measurement of Interpersonal Communication Motives

The goal of this study was to develop and validate an instrument that could be used to ascertain motives individuals have for interpersonal communication. A 28-item scale is presented along with initial information about the scale's construct validity. Results indicated there were six prominent motives: pleasure, affection, inclusion, escape, relaxation, and control. Low communicative appre-hensives used interpersonal communication for pleasure, affection, and control while high apprehensives were more aligned with the inclusion motive. The motives of pleasure, affection, and relaxation were more closely related to communication satisfaction. In fact, communication satisfaction was best predicted by low communication apprehension, gender, and the pleasure, affection, relaxation, and escape communication motives.     

SECOND-ORDER DEVELOPMENT IN INTERPERSONAL COMMUNICATION

Developmental studies in interpersonal communication have focused on first-order development—relational development within a given matrix of rules. Neglected has been the interpersonal communication that results in second-order development—the creation of a new interpersonal system. A rationale, a model, and procedures for the study of second-order development are presented. A case is analyzed, and several conclusions are proposed. Second-order development (1) follows a predictable pattern, (2) it is marked by personal struggle, (3) its outcomes are oblique to its happening, and (4) it involves risk. Future research is directed toward the effects on second-order development of certain kinds of episodes and their sequential order and toward the use of the procedures demonstrated in analyzing the development of long-standing relationships.     

The Influence of Cultural Variability on Perceptions of Communication Behavior Associated with Relationship Terms

A framework for incorporating the influence of cultural variability into theories of communication in interpersonal relationships is presented and several hypotheses derived from the framework tested. Data from two studies conducted with samples from Japan and the United States revealed that variation along Hofstede's (1980) dimensions of culture are related to intimacy ratings of relationship terms, as well as perceptions of the degree of personalization, synchrony, and difficulty of communication associated with relationships anchored by six specific terms (stranger, acquaintance, classmate, friend, best friend, and lover). Implications of the framework and findings for developing cross-culturally generalizable theories of communication are elaborated.     

Collaborative communication efficiency is linked to relationship satisfaction in dating couples

The speed, or efficiency, in which people communicate is linked to positive interpersonal outcomes. However, no studies of communication efficiency have examined romantic partners, making it unclear whether efficient communication is linked to relationship satisfaction above and beyond previously identified communication skills (e.g., problem‐solving). We recruited dating couples (N = 56) to attend a laboratory session to complete survey measures and a collaborative communication task. Multilevel models demonstrated that both task efficiency (β = ?.36, p = .04) and self‐reported problem‐solving communication skills (β = .28, p = .002) were associated with relationship satisfaction. Results suggest that communication task efficiency can be meaningfully applied to the study of romantic relationships and couple communication skills.     

Poetic Confluence: A Sociological Analysis of an Enigmatic Moment

This paper examines a form of interpersonal relationality that takes the form of a speech event in which one participant produces a spoken turn that exhibits a poetic relationship to a co-participant’s unspoken thoughts or unarticulated mental imagery. This examined in relation to an earlier analysis of a speech error during therapy which appeared to reflect some form of telepathic communication between patient and analyst. Drawing from sociological studies of the organization of everyday social interaction, I sketch some ways in which a sociological approach can contribute to psychoanalytic reflections on telepathic experiences between patient and analysts.     

Influences on Member Assimilation in Workgroups in High‐Reliability Organizations: A Multilevel Analysis

This multilevel investigation examined the effect of group interaction and its influence on individual‐level membership variables and group assimilation. The study is based on a model of group socialization developed by Moreland and Levine (1982) and was modified in this study to investigate the development and maintenance of highly interdependent workgroups in a high‐reliability organization: a municipal fire department. Using hierarchical linear modeling, we examined individual‐ and crew‐level influence on four assimilation outcomes: involvement, trustworthiness, commitment, and acceptance. At the individual level, acculturation predicted all the four assimilation outcomes. Involvement also was a predictor of the latter sequences of assimilation: commitment and acceptance. The study also found that one crew‐level variable—crew performance—affected and modified the influence of tenure, proactivity, involvement, acculturation, and trust on members’ commitment. Implications are offered for the influence of group interaction on member assimilation and support for continuing group‐level research on assimilation. This study also underscores the utility of multilevel analysis in examining communication at the interpersonal and group levels.     

Interpersonal Versus Mass Media Communication A False Dichotomy

We challenge the intellectual separation of interpersonal and mass media communication, arguing that this division of communication research rests primarily on grounds of historical convenience and university politics. There is little theoretical justification for the dichotomous division of our field, yet we provide evidence that communication scholars seldom cross-cite research articles between the two subdisciplines, rarely attend scientific conferences in ways that span this distinction, and often are segregated in separate university departments. The intellectual costs of this division are discussed, and possible means of furthering intellectual exchange between the two subdisciplines are discussed.