Mood and Organizational Citizenship Behavior: The Effects of Positive Affect on Employee Organizational Citizenship Behavior Intentions

This study, involving 139 employees from a variety of industries, organizations, and positions in Singapore, measured the effects of mood on the intentions of employees to contribute actions that are organizationally desirable but are not part of their formal job requirements (organizational citizenship behavior). After effects of established patterns of historical organizational citizenship behavior, demographic characteristics, and employee positive and negative affectivity had been controlled, stepwise regression analysis revealed that the amount of positive affect currently experienced by an employee significantly influenced the employee's intention to perform specific acts of organizational citizenship.     

Rewarding Good Citizens: The Relationship Between Citizenship Behavior,Gender, and Organizational Rewards1

The relationship between organizational citizenship behavior (OCB) and two organizational rewards—salary and promotion—was examined. Employee gender also was tested as a moderator. Data from 440 individuals employed in multiple settings indicated that individuals who reported engaging more frequently in OCB directed toward the organization (OCBO) also reported receiving more promotions. Further, results indicated that gender was a moderator such that the relationship between OCBO and promotion was stronger for males than for females. The results also revealed an interaction between OCB directed toward individuals (OCBI) and OCBO. Specifically, high OCBI and low OCBO related to lower promotion rates than did low OCBI and low OCBO. Results are discussed in terms of implications for individual career development.     

心理契约对组织公民行为的影响

该文从组织公民行为的界定基础、产生背景和行为动机三个方面剖析了心理契约与组织公民行为的内在联系,从逻辑上支持了两者的因果关系。在此基础上文章分直接、间接影响两部分回顾了国内外关于心理契约影响组织公民行为的实证研究,并从总体研究状况、理论视角、实证方法三个方面对研究中存在的问题进行评述,以及提出未来研究方向     

变革型领导对组织公民行为的影响

本研究利用197对“管理人员-下属”的匹配数据考察了变革型领导对组织公民行为的影响,层次回归分析与典型相关分析的结果都表明:变革型领导对组织公民行为有显著的正向影响,且能解释的方差变异量明显高于国外同类研究。这一研究结果进一步证实了李超平与时勘所编制的变革型领导问卷(TLQ)具有较高的预测效度。     

Counterproductive Work Behavior and Organizational Citizenship Behavior

Counterproductive work behavior (CWB) and organizational citizenship behavior (OCB) are two seemingly opposite types of active and volitional behaviors. However, previous research on the mutual relationships between these two types of behavior has yielded inconclusive results. Such relationships are of particular interest in countries such as Poland, which is still in the process of economic and social transformation from a communist to a capitalist system. Therefore, the current study sought to re-examine the relationships between OCB and CWB in a large sample of Polish employees. One thousand and fifty-one employees were recruited from small, medium, and large Polish enterprises to take part in the study, and they completed questionnaire measures of CWB and OCB. The results showed that the overall frequencies of CWB and OCB were statistically significantly correlated. However, while some dimensions of OCB were found to be significantly negatively correlated with certain categories of CWB, one dimension of OCB was significantly positively correlated with CWB. Cluster analysis allowed for distinguishing of four subgroups of participants with different profiles of CWB and OCB, including a subgroup that exhibited equal levels of OCB and CWB and a subgroup that exhibited high levels of CWB cooccurring with increased frequencies of some dimensions of OCB. These results demonstrate that, overall, CWB and OCB are relatively independent and unrelated constructs; however, their particular dimensions may show a more complex pattern of relationships.     

组织公民行为研究的新视角

对2000年以后组织公民行为领域出现的最新研究动态进行讨论和分析,主要包括基于社会资本和社会网络的组织公民行为研究、社会规范对组织公民行为的影响、群体层次的组织公民行为研究以及对组织公民行为的负面作用的探讨。作者分别讨论了上述4个最近研究方向在我国研究的理论和实践意义,并提出了一些具体的研究建议。最后,作者对这4个研究方向的相互关系和整合提出了自己的观点     

The Relationship Between Attributional Charismatic Leadership and Organizational Citizenship Behavior

This study examined the relationship between attributional charismatic leadership and subordinate organizational citizenship behavior (OCB). Survey data were collected from 63 supervisor-subordinate dyads employed in the Engineering Division of a manufacturing firm. Hierarchical regression analysis supported the prediction that subordinate attributions of supervisor charismatic leadership would be positively associated with supervisor reports of subordinate OCB. The findings were interpreted in terms of how subordinate personal identification and internalization processes induced by charismatic leadership may activate OCB.     

组织公民行为理论及其应用研究

组织公民行为是近年来组织行为学领域中深受关注的内容之一。该文对近几年国内外关于组织公民行为的研究进行了综述,首先介绍了组织公民行为产生的背景,其次简要论述了组织公民行为的理论框架,包括组织公民行为的作用、特征维度、影响因素等,接着分析了组织公民行为的结构和测量,最后对组织公民行为的应用研究及其未来发展趋势作了简单的讨论。     

Role of Behavior Level,Behavioral Variability,and Ratee Order in the Formation of Appraisal Ratings

Two laboratory studies were conducted to assess the role of behavioral data in the formation of appraisal ratings. In the first study, which included 200 participants, significant main effects using a split-plot factorial analysis of variance design were found for performance variability, performance level, and ratee order. A central drift phenomenon also was discovered with ratees whose performance profiles were both similar and extreme (extremely high or extremely low), receiving ratings that drifted toward average as a function of rating queue position. A second study, which included 126 participants, replicated this drift phenomenon and isolated the cause as profile similarity rather than profile extremity. Implications of these findings for rating accuracy and future "truescore" research designs are discussed.     

Some Possible Antecedents of Military Personnel Organizational Citizenship Behavior

Organizational citizenship behavior (OCB) describes actions in which employees are willing to go above and beyond their prescribed role requirements. Little or no attention has been paid to the OCB from military perspective. The purpose of this article is to investigate job satisfaction, organizational commitment, organizational justice, and trust in supervisor as the potential antecedents of OCB in a military setting. The research hypotheses are tested using sample data collected from 301 military personnel. The proposed antecedents were positively related to OCB. Yet, hierarchical regression analysis reveals that job satisfaction, organizational commitment, and trust in supervisor account for unique variances in OCB of the military personnel. Implications for the theory and practice of OCB are discussed, limitations of the study are discussed, and future research directions offered.     

Impact of Organizational Citizenship Behavior on Performance in Women's Sport Teams

The current study examined the relationship between organizational citizenship behavior and sport team performance and the moderating role of task interdependence in that relationship. Two types of collegiate teams—softball (N = 25) and tennis (N = 15)—were utilized to represent different levels of task interdependence with softball being considered more interdependent than tennis. Athletes (N = 448) answered survey questions concerning organizational citizenship behavior (helping, civic virtue, sportsmanship [due to the historic use of the term “sportmanship” in developing the measures used in this study, that term will be used instead of “sportpersonship”]), team cohesiveness, athlete satisfaction, and transformational leadership behaviors. Researchers collected performance statistics for athletes. Results indicated that helping behavior was the strongest organizational citizenship behavior predictor of performance, but the effect differed between tennis and softball teams.     

The Impact of Motive Attributions on Coworker Justice Perceptions of Rewarded Organizational Citizenship Behavior

Purpose  

Research was conducted to determine whether and why the perceived motive (traditional or self-serving) underlying an employee’s organizational citizenship behavior (OCB) affects coworkers’ justice perceptions of the rewards distributed in response to the OCB.     

组织公民行为理论研究的进展

组织公民行为概念的来源可以追溯到Barnard在1938年提出的“想要合作的意愿”(willingness to cooperate),Katz和Kahn在1966年提出的“组织公民”的概念。Katz和Kahn认为有效的组织应该有三种基本功能：(1)必须吸引并留住员工;(2)确保员工以可信赖的方式符合组织特定角色的要     

Psychological Capital,Team Resources and Organizational Citizenship Behavior

The study aimed to examine the impact of team resources – learning values and team leader optimism – as moderating variables affecting the relationship between team psychological capital (PsyCap) and organizational citizenship behavior (OCB), measured as a team outcome. Eighty-two management teams involving 395 participants from educational organizations responded to a quantitative questionnaire. Hierarchical regression analyses confirmed interactive effects of both moderating variables, which serve as positive resources for the team by enhancing the impact of team PsyCap on the willingness of the team to engage in OCB. Team PsyCap functioned as a positive team resource that brings about an environment that induces exhibition of high levels of OCB. This relationship is strengthened when both team learning and team leader’s optimism are high. The findings provide support for the relevance of contingency theories by emphasizing the necessity of certain situational features existing in order to have an impact on organization outcomes. Theoretical and practical implications of the findings are discussed.     

A Test of Coworkers' Influence on Organizational Cynicism,Badmouthing, and Organizational Citizenship Behavior

Basing hypotheses on social information processing theory, we tested for evidence of coworkers' social influence on employees' organizational cynicism, badmouthing, and supervisor assessments of employees' organizational citizenship behavior (OCB). A significant positive relationship was found between (a) close coworkers' badmouthing behavior and focal employee organizational cynicism; and (b) focal employee organizational cynicism and focal employee badmouthing behavior. A hypothesized negative relationship between organizational cynicism and OCB was not supported. Future research directions are also considered.     

Re-examining Citizenship: How the Control of Measurement Artifacts Affects Observed Relationships of Organizational Citizenship Behavior and Organizational Variables

We examined the impact that measurement artifacts (antithetical items that overlap counterproductive work behavior (CWB), agreement response, halo in supervisor ratings) in organizational citizenship behavior (OCB) measures has on observed relationships between OCB and 15 predictors. Respondents were 146 employees and their supervisors who completed surveys that included OCB measures with and without artifacts. Predictors (conscientiousness, emotional stability, empathy, distributive justice, procedural justice, role ambiguity, role conflict, leader–member exchange, affective organizational commitment, job satisfaction, negative and positive emotion, turnover intention, CWB, and task performance) were chosen that related to OCB in prior meta-analyses. Results with the OCB scale with artifacts were consistent with meta-analyses, whereas results with the artifact-controlled OCB scale were not, suggesting that accepted conclusions about OCB’s relationships with many other variables should be reexamined.     

医务人员组织公民行为理论及其研究进展

介绍了组织公民行为概念的来源,以及医务人员组织公民行为研究状况。在分析已有研究的基础上,指出了未来研究的三个方向：基于医疗服务组织特性的医务人员组织公民行为概念及其构成研究,医务人员组织公民行为与相关概念的关系研究,基于中国社会文化情境的医务人员组织公民行为研究。     

The Effect of Feedback Packaging on Ratee Reactions1

In performance‐feedback situations, reactions to the rater have been examined rarely. A clearer understanding of what causes negative reactions toward raters might be used by them to better control feedback outcomes without having to distort the feedback message. In Study I, ratee reactions to the packaging of feedback messages were examined in a laboratory experiment. A legitimizing statement included in the feedback message resulted in more positive reactions to the rater than when no such statement was presented. In addition, the use of less personal feedback language resulted in more positive reactions to the rater than when more personal language was used. Neither legitimization statement nor type of language significantly impacted reactions to the feedback message or perceptions of performance, indicating that they did not distort the feedback message. In Study 2, a laboratory observation, the use of more personal language by the rater was related negatively to ratee confidence in rater judgment and rater likability. More research on feedback packaging, with the goal of training raters in how best to convey the feedback message, is needed.