Pro‐peace or anti‐war: The effect of emotions primed by protest songs on emotions toward in‐group and out‐group in conflict

Members of societies in conflict hold stable positive and negative views, and emotions of the in‐group and out‐group, respectively. Music is a potent tool to express and evoke emotions. It is a social product created within a social and political context, reflecting, and commenting it. Protest songs aim to change views and attitudes toward ongoing conflicts. Their message may be expressed positively (pro‐peace songs) or negatively (anti‐war songs). Previous research has shown that evoking emotions such as guilt toward the in‐group or empathy toward the out‐group may influence attitudes toward reconciliation. The present research, conducted in Israel, presents three studies investigating whether emotions evoked by positive or negative protest songs may influence in‐group members' guilt toward the in‐group (Israeli Jews) and empathy toward the out‐group (Palestinians). Studies 1 and 2 show that negative emotions evoked by negative protests songs predicted both empathy and guilt when the out‐group is considered as a whole (Study 1) or as a particular individual (Study 2). Study 2 in addition showed that empathy predicts an altruistic decision regarding an out‐group member. Emotions evoked by lyrics alone (Study 3) did not contribute to explained variance in either guilt or empathy, nor the altruistic decision. Results suggest that negative emotions expressed by negative protest songs, focused on the in‐group, are more effective in influencing attitudes toward out‐groups. Results are discussed in the context of group emotions in conflict and the role of protest songs in intergroup relations.     

Emotion regulation in violent conflict: reappraisal, hope, and support for humanitarian aid to the opponent in wartime

It is well known that negative intergroup emotions such as anger, fear, and hatred play a major role in initiating and maintaining intergroup conflicts. It is far less clear, however, what factors promote the resolution of intergroup conflicts. Using an emotion regulation- framework, we hypothesised that one form of emotion regulation-namely cognitive reappraisal-should play a salutary role in such conflicts, and be associated with increased hope as well as greater support for humanitarian aid to out-group members. To test these hypotheses, we used a nationwide survey of Jewish-Israeli adults, conducted during the war in Gaza between Israelis and Palestinians. Results obtained via structural equation modelling revealed that Israelis who regulated their negative emotions during the war through reappraisal were more supportive in providing humanitarian aid to innocent Palestinian citizens and that this relation was partially mediated by an enhanced feeling of hope.     

Are emotionally intelligent people less prejudiced? The importance of emotion management skills for outgroup attitudes

People vary in their ability to understand, process, and manage information about one's own and others’ emotions, a construct known as Emotional Intelligence (EI). Past research highlighted the importance of EI in interpersonal relations as well as the key role of emotions underlying outgroup prejudice. Remarkably, hardly any research has investigated the associations between EI and outgroup prejudice. In three studies (total N = 922) conducted in Spain and the United Kingdom, we measured emotional intelligence using self-report and performance tests and prejudice toward a variety of outgroups. Results showed that those with stronger performance-based emotion management skills expressed lower generalized ethnic prejudice (Studies 1–3), more positive attitudes toward immigrants (Study 2a) and refugees (Study 2b), and less homophobic attitudes (Study 3). This negative association between emotion management and prejudice was found with different performance-based EI measures and held after controlling for self-perceived EI (Study 1) and self-reported abilities to regulate emotions (Study 3). Study 3 further demonstrated that higher empathy partly accounted for the association between emotion management and prejudice. The findings suggest that emotion management abilities play an important, but so far largely neglected role in generalized prejudice.     

When ideology matters: Moral conviction and the association between ideology and policy preferences in the Israeli–Palestinian conflict

Do people's policy preferences toward outgroups in intractable conflict consistently correspond with political ideology? To what extent are policy‐related cleavages between the political right and left in such contexts fueled by moral conviction and emotions? Analyses of a survey of Jewish‐Israelis (N = 119) conducted immediately after a war between Israelis and Palestinians revealed little to no ideological differences in acceptance of “collateral damage,” support for retribution, or support for compromise when positions about the Israeli–Palestinian conflict were devoid of moral fervor. Those on the left and right endorsed polarized policy preferences only when their positions about the conflict were held with moral conviction. Presence or absence of guilt about harm to Palestinians mediated the effects of moral conviction on policy preferences in this context. Copyright © 2013 John Wiley & Sons, Ltd.     

The power of being heard: The benefits of ‘perspective-giving’ in the context of intergroup conflict

Although hundreds of dialogue programs geared towards conflict resolution are offered every year, there have been few scientific studies of their effectiveness. Across 2 studies we examined the effect of controlled, dyadic interactions on attitudes towards the ‘other’ in members of groups involved in ideological conflict. Study 1 involved Mexican immigrants and White Americans in Arizona, and Study 2 involved Israelis and Palestinians in the Middle East. Cross-group dyads interacted via video and text in a brief, structured, face-to-face exchange: one person was assigned to write about the difficulties of life in their society (‘perspective-giving’), and the second person was assigned to accurately summarize the statement of the first person (‘perspective-taking’). Positive changes in attitudes towards the outgroup were greater for Mexican immigrants and Palestinians after perspective-giving and for White Americans and Israelis after perspective-taking. For Palestinians, perspective-giving to an Israeli effectively changed attitudes towards Israelis, while a control condition in which they wrote an essay on the same topic without interacting had no effect on attitudes, illustrating the critical role of being heard. Thus, the effects of dialogue for conflict resolution depend on an interaction between dialogue condition and participants' group membership, which may reflect power asymmetries.     

Majority group children expect that ethnic out-group peers feel fewer positive but more negative emotions than in-group peers

Across two studies majority group children’s (8–13 years) perception of positive and negative emotions in ethnic in-group and disadvantaged ethnic out-group peers was examined. Study 1 (N?=?302) showed that children expected in-group peers to feel better in a positive situation compared to out-group peers. Whereas, in a negative situation, children expected in-group peers to feel less bad compared to out-group peers, particularly when they evaluated the in-group as very positive. Study 2 (N?=?201) replicates these findings across multiple positive and negative situations, and additionally shows that in very negative situations children expect in-group and out-group peers to feel equally bad. These results suggest that children’s perception of emotions in others is influenced by ethnic group membership.     

Avoiding affect in intergroup relations: The roles of dispositional and intergroup empathy in the relationship between alexithymia and prejudice

Alexithymia, that is, difficulties in recognizing, communicating, and processing one's own emotions, is associated with poorer interpersonal relations. Emotional processes are key drivers and mechanisms of prejudice and its reduction, and alexithymia is thought to influence individuals' empathic responses. This research examined the relationship between alexithymia and prejudice, and the role of empathy in this relationship. Three studies were conducted in three intergroup contexts to test whether alexithymia is also associated with poorer intergroup relations with lesbian, gay, bisexual, and transgender+ individuals (Study 1, N = 126 heterosexual late adolescents) and Asian British people (Study 3, N = 300 White adults) in the United Kingdom, and immigrants in Italy (Study 2, N = 381 Italian adults). Participants completed the Toronto Alexithymia Scale (TAS-20), measures on dispositional and intergroup empathic concern (EC) and perspective taking (PT) as well as measures of prejudice (anti-outgroup hostility, anti-outgroup attitudes, and anti-outgroup behavioral intentions). Lower dispositional EC (Studies 1, marginal effect in Study 2) and intergroup EC and PT (Study 3) mediated the relationship between the Externally Oriented Thinking subscale of the TAS-20 (i.e., avoiding emotions and affective thinking) and greater prejudice. The findings are important for understanding the challenges of late adolescents and adults with alexithymia in intergroup relations, highlighting the role of dispositional and intergroup empathy for individual differences such as alexithymia in endorsing prejudice.     

A bright side of sadness: The depolarizing role of sadness in intergroup conflicts

Intractable conflicts constitute violent and threatening environments that lead to intense emotions and polarized attitudes. Sadness is one emotion frequently elicited by the price of such conflicts. This investigation characterized the effects of sadness on conflict‐related information processing and attitudes in the Israeli–Palestinian conflict. Findings from four experimental studies suggest that both incidental and integral sadness can induce a depolarization of political attitudes. In Study 1 (N = 163), sadness reduced the effect of political ideology on conflict‐related decisions. Sadness reduced the effect of political ideology on in‐group bias in resource allocation in Studies 2 (N = 213) and 4 (N = 274), willingness to negotiate in Studies 1 and 3 (N = 174), and openness to information supporting the out‐group's perspective (Study 4). Overall, in addition to its more negative implications, these results suggest that sadness (compared to both the non‐emotional and anger conditions) may have a bright side, since it may induce depolarization of political attitudes in intractable conflicts.     

Effects of Humor on Intergroup Communication in Intractable Conflicts: Using Humor in an Intergroup Appeal Facilitates Stronger Agreement Between Groups and a Greater Willingness to Compromise

Overcoming sociopsychological barriers within intergroup communications may bring forth new, practical methods for conflict resolution, particularly crucial for groups engulfed by intractable conflict. This article examines the use of humor—an extremely effective technique of persuasive communication—as one potential route whose potency in resolving intractable conflicts has thus far been neglected. In Study 1, Palestinians who read a message from an “Israeli representative” (conveying the Israeli narrative of the conflict) agreed more with the Israeli perspective once three short humorous asides were added to the original statement. When these humorous asides targeted Jewish‐Israelis, Palestinian‐Israeli participants were more willing to compromise on various aspects of the conflict. In Study 2, Jewish‐Israelis who read a message from a “Palestinian representative” were more agreeable to the Palestinian message (portraying the Palestinian narrative) once three short humorous asides were added to the original statement. When these humorous asides were general in nature (but not when they targeted Palestinian‐Israelis), Jewish‐Israeli participants were more willing to compromise on various aspects of this intractable conflict. These findings further demonstrate the power of psychological barriers in intractable conflicts and the potential of humor to overcome them. Implications and limitations of the current research are discussed.     

Investigating goal conflict as a source of mixed emotions

This research investigated whether (1) the experience of mixed emotions is a consequence of activating conflicting goals and (2) mixed emotions are distinct from emotional conflict. A preliminary experiment (Study 1, N = 35) showed that an elicited goal conflict predicted more mixed emotions than a condition where the same goals were not in conflict. The second experiment was based on naturally occurring goal activation (Study 2, N = 57). This illustrated that mixed emotions were experienced more following conflicting goals compared with a facilitating goals condition—on both a direct self-report measure of mixed emotions and a minimum index measure. The results also showed that mixed emotions were different to emotional conflict. Overall, goal conflict was found to be a source of mixed emotions, and it is feasible that such states have a role in resolving personal dilemmas.     

Insufficient Effort Responding as a Potential Confound between Survey Measures and Objective Tests

Following research that demonstrates insufficient effort responding (IER) may confound survey measures and inflate observed correlations (Huang, Liu, & Bowling, 2015c), a question emerges as to whether and when IER can act as a confound between objective tests and surveys. Using data (N?=?243) originally designed to examine training and transfer, study 1 demonstrates that (a) IER is negatively related to performance on tests, and (b) IER’s influence on surveys depends on the sample means of these measures. As a result, IER could inflate a test’s association with other tests and surveys. Study 2 investigates the impact of two parameters—within-person consistency of IER and percentage of IER cases in the sample—by randomly replacing bootstrapped attentive responses (10,000 bootstrapped samples of 200 cases identified from study 1). When predicting the confounding effects of IER, within-person consistency has positive linear and quadratic effects, percentage of IER cases has a positive linear effect, and consistency and percentage have a positive interactive effect. Research and practical implications for the design and evaluation of surveys and tests are discussed.

     

Empathy, group norms and children's ethnic attitudes

Two minimal group studies (Ns = 150, 123) examined the impact of emotional empathy on the ethnic attitudes of 5 to 12-year old white Anglo-Australian children. Study 1 evaluated the relationship between empathy and attitudes towards a same (Anglo-Australian) versus different ethnicity (Pacific Islander) outgroup. A significant empathy × outgroup ethnicity interaction revealed that empathy was unrelated to the children's liking for the same ethnicity outgroup, but that liking for the different ethnicity outgroup increased as empathy increased. Study 2 examined the influence of empathy on attitudes towards the different ethnicity outgroup when the ingroup had a norm of inclusion versus exclusion. A significant empathy × group norm interaction revealed that empathy was unrelated to liking when the ingroup had a norm of exclusion, but that liking for the different ethnicity outgroup increased when the ingroup had a norm of inclusion. Implications of the findings for promoting children's positive attitudes to ethnic minority groups are discussed.     

Fighting the Past: Perceptions of Control,Historical Misperceptions,and Corrective Information in the Israeli‐Palestinian Conflict

What makes people deny wrongdoing that their group has inflicted on others? Prior research argues that refusing to acknowledge past misbehavior contributes to intergroup conflict, making historical misinformation important to understand and address. In particular, feeling a lack of control may make people more vulnerable to these misperceptions—a claim we test in a preregistered survey experiment examining beliefs about the Palestinian exodus during the creation of the state of Israel. Consistent with expectations, Jewish Israelis who were asked to recall an event in which they lacked control were more vulnerable to arguments (incorrectly) denying any Jewish responsibility for the exodus. By contrast, corrective information successfully reduced misperceptions regardless of feelings of control. However, corrections had no effect on attitudes toward the outgroup or support for the peace process, which suggests that historical misperceptions may be more of a symptom of intergroup conflict than a cause of its persistence.     

Imagined contact in high conflict settings: The role of ethnic group identification and the perspective of minority group members

Recent contact literature has shown that imagining a positive intergroup encounter improves intergroup attitudes and behaviors, yet less is known about the effects of imagined contact in high conflict settings. We conducted three studies to understand the potential effects of imagined intergroup contact among ethnic Turks (majority status) and ethnic Kurds (minority status) in the Turkish‐Kurdish interethnic conflict setting. Study 1 (N = 47, Turkish) tested standard imagined contact effects (neutral vs. standard imagined contact condition) among majority Turks and showed that imagined contact was effective on outgroup attitudes, perceived threat, intergroup anxiety, and support for multiculturalism only among participants with higher ethnic identification. Study 2 (N = 107, Turkish) examined how ethnic identification of the contact partner would influence the effectiveness of the standard imagined contact scenario (neutral vs. standard vs. ethnic identification condition) and demonstrated that imagined contact effects were more negative when the contact partner identified with his/her ethnic group during imagined contact. Study 3 (N = 55, Kurdish) investigated imagined contact effects (neutral vs. standard imagined contact condition) among an ethnic minority group and showed that imagined contact did not improve minority group members' outgroup attitudes, but did decrease intergroup anxiety and perceived discrimination (marginally significantly) and increased perceived positive attitudes from the majority group. Practical implications of the use of imagined intergroup contact strategy in conflict‐ridden settings were discussed.     

Situation selection is a particularly effective emotion regulation strategy for people who need help regulating their emotions

Situation selection involves choosing situations based on their likely emotional impact and may be less cognitively taxing or challenging to implement compared to other strategies for regulating emotion, which require people to regulate their emotions “in the moment”; we thus predicted that individuals who chronically experience intense emotions or who are not particularly competent at employing other emotion regulation strategies would be especially likely to benefit from situation selection. Consistent with this idea, we found that the use of situation selection interacted with individual differences in emotional reactivity and competence at emotion regulation to predict emotional outcomes in both a correlational (Study 1; N?=?301) and an experimental field study (Study 2; N?=?125). Taken together, the findings suggest that situation selection is an effective strategy for regulating emotions, especially for individuals who otherwise struggle to do so.     

Beliefs about emotion: implications for avoidance-based emotion regulation and psychological health

People’s beliefs about their ability to control their emotions predict a range of important psychological outcomes. It is not clear, however, whether these beliefs are playing a causal role, and if so, why this might be. In the current research, we tested whether avoidance-based emotion regulation explains the link between beliefs and psychological outcomes. In Study 1 (N?=?112), a perceived lack of control over emotions predicted poorer psychological health outcomes (increased self-reported avoidance, lower well-being, and higher levels of clinical symptoms), and avoidance strategies indirectly explained these links between emotion beliefs and psychological health. In Study 2 (N?=?101), we experimentally manipulated participants’ emotion beliefs by leading participants to believe that they struggled (low regulatory self-efficacy) or did not struggle (high regulatory self-efficacy) with controlling their emotions. Participants in the low regulatory self-efficacy condition reported increased intentions to engage in avoidance strategies over the next month and were more likely to avoid seeking psychological help. When asked if they would participate in follow-up studies, these participants were also more likely to display avoidance-based emotion regulation. These findings provide initial evidence for the causal role of emotion beliefs in avoidance-based emotion regulation, and document their impact on psychological health-related outcomes.     

Shame,guilt, and facial emotion processing: initial evidence for a positive relationship between guilt-proneness and facial emotion recognition ability

Shame and guilt are closely related self-conscious emotions of negative affect that give rise to divergent self-regulatory and motivational behaviours. While guilt-proneness has demonstrated positive relationships with self-report measures of empathy and adaptive interpersonal functioning, shame-proneness tends to be unrelated or inversely related to empathy and is associated with interpersonal difficulties. At present, no research has examined relationships between shame and guilt-proneness with facial emotion recognition ability. Participants (N?=?363) completed measures of shame and guilt-proneness along with a facial emotion recognition task which assessed the ability to identify displays of anger, sadness, happiness, fear, disgust, and shame. Guilt-proneness was consistently positively associated with facial emotion recognition ability. In contrast, shame-proneness was unrelated to capacity for facial emotion recognition. Findings provide support for theory arguing that guilt and empathy operate synergistically and may also help explain the inverse relationship between guilt-proneness and propensity for aggressive behaviour.     

Essentialist beliefs affect children's outgroup empathy,attitudes and prosocial behaviours in a setting of intergroup conflict

Empathy for salient outgroups can promote positive intergroup attitudes and prosocial behaviours. Less is known about which factors may promote empathy, particularly among children, in contexts of intergroup conflict. Empathy may depend on underlying cognitions, such as social essentialist beliefs, that is, believing that certain social categories have an underlying essence that causes members to share observable and non-observable properties. This study explored the influence of essentialist beliefs about ethno-religious categories on outgroup-directed empathy, attitudes and prosocial behaviours of children living in Northern Ireland (N = 88; M = 7.09, SD = 1.47 years old). Bootstrapped chain mediation found that lower essentialist beliefs predicted greater outgroup-directed empathy, which was positively related to outgroup attitudes, which in turn, predicted more outgroup prosocial behaviours. The findings highlight the importance of essentialist beliefs as an underlying factor promoting empathy, with links to prosocial behaviours in settings of intergroup conflict. The intervention implications are discussed.     

The Influence of an Undergraduate Conflict-Resolution Course to Effect Change in Student Cognitions,Attitudes and Behaviors in Their Personal Relationships

Abstract

A pre-post analysis of an undergraduate class in conflict resolution offered by the Religious Studies department of a liberal arts Christian university in central Alberta was conducted. Eight different conflict-resolution classes over a stretch of five years (N?=?289) completed a 26-item questionnaire early in the term and then completed the same questionnaire on the final day of class. Nineteen of the items dealt with cognitions and attitudes about resolving conflict. The other seven items assessed behavioral outcomes. Results found that students improved from pre to post in all 26 items, 23 of them significantly. Findings concerning gender differences, differences between romantically attached couples and non-romantic dyads, and changes in effectiveness over time are also discussed. Findings suggest that an undergraduate class in conflict resolution can be of substantial benefit to students in their personal relationships.     

Consequences of Positive and Negative Feedback: The Impact on Emotions and Extra-Role Behaviors

These studies examine employees’ emotional reactions to performance feedback from their supervisors as well as subsequent effects on attitudes and (intentions to show) affect‐driven work behaviors (counterproductive behavior, turnover, citizenship, and affective commitment). A pre‐study (N= 72) illustrates that employees regularly receive performance feedback from supervisors and that this feedback elicits different positive and negative emotions. Next, a scenario experiment (Study 1) comparing the effects of positive/negative feedback given in public/private was conducted, with a student sample (N= 240) and a sample of working adults (N= 107). In both samples, feedback has an impact on emotions and subsequently on work attitudes and behavioral intentions. The results from the scenario experiment were validated in a survey study (Study 2) among employees of a for‐profit research firm (N= 86) who reported on recalled emotions and work behaviors after receiving performance feedback during appraisals. Again, different types of feedback relate to different emotions. In turn, these emotions were related to subsequent work behaviors and attitudes. Together, these studies show that feedback affects recipients’ emotions and that such emotional reactions mediate the relationship between feedback and counterproductive behavior, turnover intentions, citizenship, and affective commitment. Ces travaux abordent les réactions émotives des salariés suite au feedback sur leurs performances en provenance de leur supérieur, ainsi que l’impact sur les attitudes et, au niveau des intentions, sur les conduites professionnelles soumises aux affects (comportements contre‐productifs, démissions, citoyenneté et implication affective). Une préenquête (N= 72) a montré que les salariés reçoivent régulièrement des informations sur leurs résultats de la part de leur supérieur et que cette situation provoque des émotions à la fois positives et négatives. Ensuite, une expérience (Etude n° 1) comparant les conséquences d’un feedback positif ou négatif exprimé en public ou en privé a été menée à bien sur un échantillon d’étudiants (N= 240) et sur un échantillon de travailleurs (N= 107). Dans les deux cas, la rétroaction avait des retombées sur les émotions et par suite sur les attitudes professionnelles et les intentions comportementales. Les conclusions de cette expérience ont été confirmées lors d’une enquête (Etude n? 2) réalisées auprès de salariés d’une société commerciale qui décrirent leurs émotions et leurs comportements professionnels à l’issue d’une rétroaction sur leur performance lors d’une évaluation. Comme prévu, les différentes sortes de feedback sont en relation avec des émotions différentes; puis ces émotions provoquent des attitudes et des conduites professionnelles spécifiques. Au total, ces travaux montrent que le feedback affecte les émotions des individus concernés et que ces réactions émotives s’insèrent dans la relation entre la rétroaction et les comportements contre‐productifs, les projets de démission, la citoyenneté et l’implication affective.