授权赋能领导行为对员工内部人身份感知的影响:基于组织的自尊的调节作用

从组织投资的视角,研究授权赋能领导行为、内部人身份感知与组织公民行为之间的关系.通过问卷调查,搜集了一家企业146名主管和下属的配对数据.研究结果表明,领导授权赋能行为对员工内部人身份感知有积极的影响作用,同时,内部人身份感知在授权赋能领导行为和员工组织公民行为之间起到完全中介作用,同时,员工基于组织的自尊对内部人身份感知的中介效应起到调节作用.最后还讨论了未来的研究方向和实际应用的意义等内容.     

组织支持感对组织认同的影响:内部人身份感知和自尊的中介作用

检验了内部人身份感知(PIS)和基于组织的自尊(OBSE)在组织支持感(POS)对组织认同的影响过程中的角色和地位。采用多样本结构方程建模的方法,通过对中国2家企业的员工的问卷调查所获取的452份有效数据进行分析,结果表明:(1)POS对PIS和OBSE有直接的显著影响;(2)同时借助于PIS和OBSE的中介作用对组织认同产生间接的影响。     

A meta‐analysis of the predictors and consequences of organization‐based self‐esteem

Organization‐based self‐esteem (OBSE), which represents employees' beliefs about their own value and competence as organizational members, has attracted much recent research attention. In the current paper, we identified several theoretically based predictors and consequences of OBSE. We then conducted a meta‐analysis examining the relationships between OBSE and these variables. Results indicated that several hypothesized predictors, including the work environment and employee dispositions, were related to OBSE. Furthermore, OBSE was related to several hypothesized outcome variables including job satisfaction, organizational commitment, employee health, job performance, and organizational citizenship behaviour. As expected, OBSE generally yielded stronger relationships with work‐related variables than did general self‐esteem and we found evidence that OBSE mediated the relationships between general self‐esteem and work‐related criteria.     

消极情绪在程序和互动不公正感与员工偏离行为间的中介作用:传统性的调节机制

采用问卷调查法对341名员工及其同事进行调查,从情绪和文化传统性视角,探讨了程序和互动不公正对员工偏离行为的影响及其内在作用机制.结果表明:(1)消极情绪是组织不公正感对员工偏离行为作用的中介变量;(2)传统性对组织不公正感对员工偏离行为的影响作用具有调节效果;(3)使用总效应调节模型对消极情绪在组织不公正感对员工偏离行为的中介效应及传统性的调节作用进行综合性分析,发现传统性主要在第二阶段,即消极情绪对员工偏离行为的影响作用上调节效果显著.     

基于组织的自尊的情境化与适用性

基于组织的自尊(OBSE)是组织情境下个人对自身能力和价值的评价, 对员工的工作态度、行为和绩效有重要的影响。在回顾最近研究的基础上, 总结了基于组织的自尊的情境化测量与结构。在整合现有相关研究和理论的基础上, 构建了基于组织的自尊情境化研究的法理性框架。针对国内外基于组织的自尊研究的差异, 结合中国情境的特殊性, 对“基于组织的自尊”概念在中国情境下语义差异、语义等值和情境适用性进行了讨论。最后, 对基于组织的自尊未来的情境化研究以及在中国情境下的发展进行了展望。     

THE ROLE OF JOB EMBEDDEDNESS ON EMPLOYEE PERFORMANCE: THE INTERACTIVE EFFECTS WITH LEADER–MEMBER EXCHANGE AND ORGANIZATION‐BASED SELF‐ESTEEM

Although job embeddedness was originally conceptualized to explain job stability or “why people stay” in their organizations, this investigation examines the role of job embeddedness as a hypothesized moderator of relationships among leader–member exchange (LMX), organization‐based self‐esteem (OBSE), organizational citizenship behaviors (OCBs), and task performance. Findings from 2 studies involving 367 employees and 41 supervisors, 1 in a telecommunications company and another in a manufacturing setting, support hypotheses concerning job embeddedness as a moderator of the relationship between (a) LMX and task performance within a telecommunication sample and LMX and OCBs in a sample of manufacturing employees, and (b) OBSE and OCBs in a manufacturing sample. Further, a hypothesized 3‐way interaction involving job embeddedness, LMX, and OBSE on task performance was found in a sample of manufacturing employees. The implications of these findings for studying and managing job embeddedness in relation to employee performance are discussed.     

Entitlement and conscientiousness in the prediction of organizational deviance

Responding to Wu and LeBreton’s (2011) call for further study, this paper examines dispositional predictors of organizational deviance. In a sample of 428 participants, self-report data were collected anonymously. Using hierarchical regression, the dispositional variables of entitlement and conscientiousness were similarly strong and statistically significant predictors of organizational deviance. The total variance explained in deviance by these variables and some demographic variables was .31. Additionally, the specificity matching principle suggests that narrow band traits like entitlement are better at predicting narrowly measured behaviors like deviance than are broad band traits like conscientiousness. Using dominance analysis, entitlement was a stronger predictor of organizational deviance than is conscientiousness.     

Does taking the good with the bad make things worse? How abusive supervision and leader–member exchange interact to impact need satisfaction and organizational deviance

We integrate and extend past work on self-determination theory and mixed relationships, or relationships characterized by both conflict and support, to address the question of how abusive supervision promotes subordinate organizational deviance. In so doing, we propose a mediated moderation model wherein abusive supervision and leader–member exchange interact to predict organizational deviance, with psychological need satisfaction mediating the effect of the interaction on organizational deviance. This hypothesized model was supported with multi-wave data collected from 260 employees. Notably, our model was supported after controlling for justice perceptions and organizational social exchange as alternative mediators. Theoretical and practical implications are discussed.     

Test of a mediation model of perceived organizational support

This study examined the mediating influence of trust in organization (TIO) and organization-based self-esteem (OBSE) on the relationship between perceived organization support (POS) and its work outcomes. Data were obtained from employee-supervisor dyads from multiple organizations located in a major city in southern China. Structural equation modeling results revealed that: (a) POS related to TIO and OBSE and (b) TIO and OBSE fully mediated the relationship between POS and the work outcomes of organizational commitment and in-role performance, but partially mediated the POS-organizational citizenship behavior relationship.     

Affective organizational commitment and citizenship behavior: Linear and non-linear moderating effects of organizational tenure

Utilizing a meta-analytical approach for testing moderating effects, the current study investigated organizational tenure as a moderator in the relation between affective organizational commitment and organizational citizenship behavior (OCB). We observed that, across 40 studies (N = 11,416 respondents), the effect size for the relation between affective organizational commitment and non-self measures of OCB was .23. However, we also found that organizational tenure moderated the relation in a non-linear way. Before 10 years of tenure, the strength of the commitment–OCB relation increased as organizational tenure increased; after that point, the strength of the commitment–OCB relation decreased as organizational tenure increased. In short, the moderating effect of tenure follows a curvilinear pattern.     

Being Helped and Being Harmed: A Theoretical Study of Employee Self-Concept and Receipt of Help

Employee self-concept has long been recognized as a critical factor determining employee performance-related outcomes. As such, a considerable amount of research attention has been paid to exploring employee self-concept. However, relatively little is known about how an employee’s self-concept may be affected when the employee is the recipient of help-giving behavior exhibited by other organizational members. Consequently, we attempt to develop a theoretical model describing how an employee’s self-concept, in the forms of task-specific self-efficacy (TSSE) and organization-based self-esteem (OBSE), is affected by receipt of help. Additionally, we investigate the moderating roles of locus of control (LOC) and individualism–collectivism. In particular, we propose that higher levels of help received result in lower levels of TSSE and OBSE perceived. Moreover, we posit that internal LOC strengthens the negative impact of receiving help on TSSE and OBSE. Furthermore, we argue that individualistic tendencies strengthen the negative relationship between receiving help and TSSE and OBSE. Consequently, our theoretical model provides important insights into understanding employee self-concept in the organization.     

组织中的建设性偏差:概念界定、形成机制及影响

组织中的建设性偏差是组织成员为了提升组织或组织利益相关者的福祉,有意采取的违背组织重要规范的行为。文章介绍了组织中建设性偏差的概念、与相关概念的关系及测量方法;从多个层面系统梳理了建设性偏差的影响因素和形成机制,并且分析了建设性偏差对组织和个体的影响结果。文章最后提出未来研究应构建建设性偏差的本土化结构与测量工具,探索多层次多视角的行为产生机制,重视对员工建设性偏差频率和强度的"度"的拿捏,以及关注中国背景下的建设性偏差研究。。     

Sticking Out Like a Sore Thumb: Employee Dissimilarity and Deviance at Work*

This study examined demographic‐ and personality‐based employee dissimilarities in relation to organizational and interpersonal deviant behaviors. Perceived organizational support (POS), organizational commitment, perceived coworker support, and coworker satisfaction were proposed as mediators. The results revealed that dissimilarities in ethnicity, Agreeableness, and Openness to Experience were significantly related to organizational deviance; dissimilarities in gender, Conscientiousness, and Extraversion were significantly related to interpersonal deviance. In addition, ethnic dissimilarity negatively predicted POS and organizational commitment, age dissimilarity positively predicted perceived coworker support, Extraversion dissimilarity positively predicted coworker satisfaction, Agreeableness dissimilarity negatively predicted POS, and Openness to Experience dissimilarity negatively predicted POS, organizational commitment, perceived coworker support, and coworker satisfaction. Finally, POS partially mediated the relationship between Agreeableness dissimilarity and organizational deviance. Interpretations of results, implications for management, and future research are discussed.     

组织心理所有权、基于组织的自尊对积极组织行为的影响

采用自编的组织心理所有权、基于组织的自尊和积极组织行为等有效量表调查45家生产型企业共2566名员工,以检测组织心理所有权、基于组织的自尊对积极组织行为的影响。结果发现组织心理所有权、基于组织的自尊和积极组织行为之间有显著的正相关,组织心理所有权、基于组织的自尊对积极组织行为有显著正向预测作用,其中基于组织的自尊在组织心理所有权与积极组织行为之间起显著的部分中介作用。尤其是对组织及个人声誉或成就的心理所有权感对员工积极组织行为各个因素有显著正预测作用,基于组织的自尊在投入行为、主动行为和谋取人际和谐行为上影响效应更为显著。这意味着增强员工组织心理所有权感,培育员工主人翁意识和组织归属感,重视基于组织的自尊,提升员工的组织价值感和自豪感等措施有利于提升企业组织和个体绩效。     

Social Status and Aggressiveness as Moderators of the Relationship Between Interactional Justice and Workplace Deviance

Workplace deviance is a prevalent and costly problem for organizations. This study examines the relationship between interactional justice, a specific type of organizational justice perception that reflects how a person is treated by an authority, and 2 categories of deviant behavior. Based on a person-situation model, we expected the relation between interactional justice and deviance to be stronger when the employee is high rather than low in aggressiveness. Drawing from prior research suggesting that people with low status react defensively to self-invalidating events, we hypothesized that the social status variables of hierarchical position, gender, and race would also moderate the relation between interactional justice and deviance. Finally, we propose a 3-way interaction involving aggressiveness, status, and interactional justice. Data were collected from 192 employees of a public sector organization. The results provide support for several of the hypothesized interactions involving aggressiveness, social status variables, and interactional justice.     

Integrity Testing and Deviance: Construct Validity Issues and the Role of Situational Factors

Two studies were conducted to investigate relationships among several types of preemployment integrity tests and situational factors which could play a role in employee deviance. In one study, three integrity measures were administered to subjects who were told to assume the role of job applicant for a position in either a large, small, or unspecified organization. Moral development stage, social desirability, and demographic data were collected. While there was some construct consistency across the different integrity measures, the expected relation between honesty and moral development was not found. There was also no difference in integrity test scores as a function of the organizational size manipulation. In a second laboratory study in which subjects were asked to play the role of job incumbents, both size and perceived equity of organizational climate were experimentally manipulated. The dependent measure was a scale of likelihood of engaging in organizationally proscribed behaviors. While again no effect was found for organizational size, those individuals who perceived themselves as employed in an organization in which employees are mistreated tended to report greater likelihood of engaging in organizational deviance. Implications for integrity testing in personnel selection are discussed.     

Why people harm the organization and its members: Relationships among personality,organizational commitment,and workplace deviance

Based on the five-factor model of personality traits and social exchange theory, this study examines the relationships of personality traits, organizational commitment, and two target-based factors of workplace deviance (organizational deviance and interpersonal deviance), using a sample of 113 South Korean employees. By the use of path-analysis, we first found that Agreeableness, Conscientiousness, and Emotional Stability were meaningfully related to organizational commitment. In addition, both the effect of Conscientiousness on organizational deviance and the effect of Agreeableness on interpersonal deviance were partially mediated by organizational commitment. In sum, results clearly show that the personality traits of Conscientiousness (impersonal) and Agreeableness (interpersonal) function differently in predicting workplace deviance.     

When employees behave badly: the roles of contract importance and workplace familism in predicting negative reactions to psychological contract breach

In this paper, we examine the influence of contract importance, feelings of violation, and workplace familism on the relationship between psychological contract breach and organizational deviance. Results from a study of 168 supervisor–employee dyads in a pharmaceutical organization suggest that (a) feelings of violation mediated the relationship between perceived breach and supervisor‐rated organizational deviance; (b) relational and transactional contract importance influenced the relationship between breach and feelings of violation such that the relationship was stronger under conditions of high relational and transactional importance; and (c) high levels of workplace familism mitigated the effects of feelings of violation on supervisor‐rated organizational deviance.     

Corporate Citizenship and the Employee: An Organizational Identification Perspective

Social identity theory and the related concept of organizational identification provide a conceptual lens to consider how and why corporate citizenship affects individual employees. The model we develop predicts that employee perceptions of corporate citizenship (PCC) indirectly affect organizational citizenship behavior (OCB) and employee deviance. Results from a sample of working adults demonstrate that PCC directly influences organizational identification, which in turn affects employee behavioral outcomes. Organizational identification was positively related to employee OCBs and negatively related to employee deviance. Furthermore, the strength of influence of organizational identification was greater for organizationally directed OCB and deviance than it was for individually directed OCB and deviance.     

Examining the Effects of Servant Leadership on Life Satisfaction

This paper explored the effects of servant leadership on employees’ life satisfaction. In addition, it examined the mediating role of work engagement and organizational based self-esteem (OBSE) in this relationship. Data for this cross sectional survey study were collected from 160 Pakistani employees who were working on a full-time basis in a large tractor manufacturing company. The SPSS macro developed by Preacher and Hayes (2008) was used to test the research hypotheses. Results showed that servant leadership was positively related to both work engagement and OBSE, which, in turn, were both positively related to life satisfaction. Furthermore, it was found that work engagement and OBSE fully mediated the effects of servant leadership on life satisfaction. Limitations of the results and implications of these findings for theory and practice are discussed.