Remembering a criminal conversation: beyond eyewitness testimony

Unlike the important body of work on eyewitness memory, little research has been done on the accuracy and completeness of "earwitness" memory for conversations. The present research examined the effects of mode of presentation (audiovisual/ auditory-only) on witnesses' free recall for utterances in a criminal conversation at different retention intervals (immediate/delayed) within a single experiment. Different forms of correct recall (verbatim/gist) of the verbal information as well as different types of errors (distortions/fabrications) were also examined. It was predicted that participants in the audiovisual modality would provide more correct information, and fewer errors than participants in the auditory-only modality. Participants' recall was predicted to be impaired over time, dropping to a greater extent after a delay in the auditory-only modality. Results confirmed these hypotheses. Interpretations of the overall findings are offered within the context of dual-coding theory, and within the theoretical frameworks of source monitoring and fuzzy-trace theory.     

Effects of repeated retrieval of central and peripheral details in complex emotional slides

Research has demonstrated that repeated retrieval enhances memory for practised verbal information, but undermines correct recall of unpractised related verbal information, a phenomenon known as retrieval-induced forgetting (RIF). This paper addresses the question of what happens with memory for unrehearsed aspects of an emotional picture when retrieval of other aspects of that picture is practised. In two experiments we investigated whether repeated retrieval of certain details of negative emotional slides undermines recall of unrehearsed details of such slides. In Experiment 1 retrieval of peripheral details was practised. The results demonstrated that recall for peripheral details was enhanced. However, correct recall of unpractised central details remained unaffected. Furthermore, retrieval practice did not alter the number of commission errors. Experiment 2 revealed that repeated retrieval of central details enhanced memory for these details. Although more commission errors were produced, again correct recall was not impaired for the unrehearsed central and peripheral details. This failure to find retrieval-induced forgetting effects for complex visual material is at odds with the RIF literature, and potential reasons for this are discussed. The data also extend previous studies in demonstrating that extensive retrieval can increase the number of commission errors.     

How Effective is the Enhanced Cognitive Interview when Aiding Recall Retrieval of Older Adults including Memory for Conversation?

The percentage of older adults in the general population is growing. As a result, older adults are coming more frequently into contact with the Criminal Justice System as witnesses to and victims of crime. Older adults are also over‐represented in crimes where conversation detail is of particular importance to an investigation (e.g. distraction burglary). The present study therefore examined the efficacy of cognitive interview (CI) compared with structured interview in improving the recall of an event by older witnesses, specifically conversational detail. Young adults (19–54 years old), young‐old adults (60–74 years old), and old‐old adults (75+ years old) were asked to watch a short film of a laptop theft and were then, after a 1.5 hour delay, randomly allocated to one of two interview conditions. It was found that the CI significantly increased recall of all age groups, without increasing the amount of incorrect or confabulated information reported. The individuals in the young adult and the young‐old adult conditions were found to remember significantly more than the individuals from the old‐old adult condition, without decreasing the accuracy of the information. The CI enhanced memory for conversation gist, person and action detail. Results will be discussed in relation to interviewing and investigating practices. Copyright © 2011 John Wiley & Sons, Ltd.     

Towards understanding the effects of interviewer training in evaluating the cognitive interview

The effectiveness of the cognitive interview (CI) technique has been demonstrated in experimental studies of eyewitness memory conducted in the USA, Germany, and the UK. Much of the research, however, has used college students as interviewers rather than professionals who regularly interview witnesses (e.g. police officers). The aim of this research was to examine the effects of such CI training using experienced police officers with established interviewing styles. An armed robbery was staged and information was elicited in witness interviews. The CI did not significantly increase correct recall but tended to produce more suppositions and errors. A qualitative analysis of interviewer behaviour showed that many officers had difficulty in applying the new cognitive techniques and in avoiding the use of closed and leading questions. The paper addresses two issues: first, that of training experienced police officers who have received relatively little prior training in investigative interviewing, and second, the extent to which we can generalize from the laboratory data elicited in previous studies of CI.     

Children’s eyewitness memory: A comparison of two interviewing strategies as realized by forensic professionals

A critical issue for developmental psychology is how to obtain accurate and complete eyewitness memory reports from preschoolers without offering suggestions that might result in false allegations. We examined effects of two interviewing strategies (police/verbal interviews and clinician/prop-assisted interviews) on young children’s reports about a medical examination. A total of 58 4-year-olds participated in the study, which conformed to a 2 (Interview Type) × 2 (Number of Interviews) factorial design. Analyses revealed that interviewers spent less time off topic and asked more free recall questions in the police/verbal interviews than in the clinician/prop-assisted interviews. Compared with police/verbal interviews, clinician/prop-assisted interviews resulted in significantly more correct rejections and commission errors in children’s memory reports. However, on a final free recall test, error rates were comparable across conditions. Higher child verbal intelligence predicted memory accuracy in police/verbal interviews, and greater parental attachment anxiety predicted children being asked a higher number of misleading questions. The study provides new insights into interview techniques that promote preschoolers’ accurate eyewitness reports.     

Demonstrating the Effects of Presentation Rate on Aging Memory Using the California Verbal Learning Test (CVLT)

Previous research has repeatedly found that the elderly demonstrate significant declines in direct measures of memory. This study examined verbal learning and memory in the young and old participants using the California Verbal Learning Test (CVLT). We hypothesized that slowing down the presentation rate of a list of words, therefore giving the participants more time to rehearse while learning new information, would decrease the normal differences found between the young and old adults on memory recall. However, at a faster presentation rate, the usual differences would be found. Participants took the CVLT, and correct recall responses were measured as a function of age and presentation rate. It was found, as expected, that at the faster presentation rate, the young did significantly better than the old on recall, but at the slower presentation rate, the differences between age groups diminished. It was concluded that by giving the elderly more time to rehearse information, age-related differences in memory recall could be greatly diminished.     

Recognition versus recall of briefly presented visual information: a developmental study.

Five-year-olds, as compared to adults, have displayed a striking constraint on short-term recognition memory for briefly presented visual information. In the present study, a recall paradigm was also examined to test the generality of this constraint. Additionally, we examined the possibility that forced verbal report might differentially enhance children's performance. Evidence of improved performance in children would suggest that a verbal encoding strategy, used by adults only during the recognition task, is activated in children in a recall task. Though recall memory performance of young children did surpass recognition memory levels, the same was true for adults with the relative adult-child difference remaining constant across conditions. It was concluded that processes other than verbal labeling (e.g., buffer storage, organization, retrieval) are probably more responsible for age differences in immediate memory performance than labeling, per se.     

The cognitive interview: Its origins,empirical support,evaluation and practical implications

This paper provides a background to current research on the cognitive interview (CI), which is a set of cognitive retrieval techniques designed to facilitate memory search (for example, via reinstatement of contextual cues). One of the principal aims of this research is to identify and develop techniques which police investigators can themselves use. A series of studies were conducted at the University of California, Los Angeles, using police officers as interviewers and students, non-students and children as witnesses to realistic crimes. In all studies the CI elicited significantly more correct information with no apparent increase in errors or confabulations. The CI has been tested in a field study involving police officers in Florida. This paper will critically review this research, as well as more recent unpublished work including CI studies conducted in Germany and the UK. Some important modifications of the original CI procedure are described, and there is a theoretical discussion and explanation of the various components of the CI procedure. Finally, we will consider applications of the CI in clinical and organizational settings.     

Enhancing individual and collaborative eyewitness memory with category clustering recall

Most crimes have multiple eyewitnesses. The police typically interview co-witnesses separately. In time-sensitive investigations, this could slow down evidence accumulation. Having co-witnesses collaboratively recall a crime could potentially expedite evidence accumulation. However, past research shows that collaborative group members often have conflicting retrieval strategies that disrupt each other, degrading overall recall. This cost could potentially be overcome by aligning group members’ retrieval strategies with category clustering recall (CCR), which is a retrieval strategy where information is recalled from a series of forensically relevant categories (e.g., recalling the protagonists’ appearance, then actions). This study examined the costs and benefits of collaborative eyewitness memory by having collaborative pairs of strangers, nominal pairs (i.e., two individuals whose recall is pooled) and lone individuals watch a crime and recall it using free recall or CCR. The collaborative pairs recalled the crime faster than the nominal pairs. They also recalled more correct information than individuals but less than nominal pairs, irrespective of the retrieval method. There is therefore a speed-recall completeness trade-off when collaborative groups recall crimes. Importantly, all participants recalled more correct information when using CCR. This provides initial evidence suggesting that CCR is superior to free recall. Further research examining CCR’s benefits is recommended.     

Free recall accuracy for common and bizarre verbal information

A large body of empirical research suggests better free recall for bizarre than common verbal information; however, the bulk of those studies used a method that does not consider the contextual and relational accuracy of recovered memories. The conclusions drawn from that research therefore are based on tests of memory not for holistic stimuli but for decontextualized memory fragments. In response to this anomaly and recent findings suggesting that bizarre memories are more likely to be distorted than common memories, a holistic analysis of free recall for common and bizarre verbal material was conducted. Two experiments indicated that bizarreness both facilitates and disrupts recall. Specifically, better recall (both in part and in full) was found for bizarre information, but a greater tendency to merge bizarre memory fragments into other partially recovered memories was also found. This pattern of results was demonstrated under immediate and delayed testing conditions (Experiment 1) and using both incidental and intentional learning procedures (Experiment 2). Overall, the results are consistent with a weak account of disruption caused by bizarreness.     

Individual and developmental differences in eyewitness recall and suggestibility in children with intellectual disabilities

This study examined two key issues: (1) whether there were developmental improvements in eyewitness memory performance for children with intellectual disabilities (ID); and (2) whether standardised measures of cognitive ability and suggestibility would relate to eyewitness recall and suggestibility. Children with ID and age‐matched controls (ages 8/9 and 12 years) watched a video of a crime and were asked a range of open‐ended and specific questions about the event in a subsequent interview. Free recall increased between the two age levels for children with and without ID, but at a faster rate for those without ID. For other question types, differences in performance between children with and without ID were far more marked than age differences. Standardised measures of interrogative suggestibility (Gudjonsson Suggestibility Scale, GSS), verbal IQ, non‐verbal IQ, mental age and speed of information processing were related to eyewitness performance. In particular, higher eyewitness recall scores (free recall, non‐leading specific questions) were related to higher scores on the standardised GSS free recall measure; and higher eyewitness suggestibility scores were related to higher scores on the standardised GSS suggestibility measures. Mental age was a better predictor of performance on a range of eyewitness memory question types than verbal or non‐verbal IQ; and speed of information processing showed some relationships with eyewitness performance. Copyright © 2006 John Wiley & Sons, Ltd.     

Interviewing preschoolers from low- and middle-SES communities: a test of the narrative elaboration recall improvement technique.

Tested the effectiveness of Narrative Elaboration (NE), a memory enhancement and interview preparation technique, with 99 preschool children from middle- and low-socioeconomic status (SES) communities. Half were trained with the NE intervention to utilize generic visual cue cards to provide forensically relevant details within four information categories: participants, settings, actions, conversation. One day after the NE training, interviewers asked participants to recount an event staged 1 week earlier. Analyses revealed that NE-trained children from both SES levels recalled significantly more about the event than control children, without producing more errors, particularly when given an opportunity to elaborate on initial free recall using the visual cue cards. No such difference in free recall alone was found. Additionally, preschoolers from low-SES communities generated more errors than their middle-SES counterparts, regardless of treatment condition.     

Collaborative Group Memory: Processes,Performance, and Techniques for Improvement

Groups are often asked to perform important tasks that require them to remember and report accurate information. A review of research on memory processes in groups suggests that collaboration enhances select performance outcomes. Collaboration allows group members to pool their memories and correct one another’s memory errors. Nonetheless, there are opportunities for improvement in the memory performance of collaborative groups. Collaborative groups typically do not recall as much information as the same number of individuals working alone and sometimes fail to correct the memory errors of their members. In this article, we integrate research findings to present an account of collaborative group memory processes and performance. We present a cognitive-social-motivational framework for viewing collaborative group memory processes, emphasize the value of collaboration on memory tasks, and suggest ways in which collaborative group memory performance may be improved.     

The role of the human thalamus in language and memory: evidence from electrophysiological studies

The data reviewed here indicate that electrical stimulation of the dominant ventrolateral thalamus can produce deficits in language processing that are not seen after similar stimulation of the nondominant ventrolateral thalamus. The nature of the language deficit produced varies, depending upon the rostrocaudal location of the stimulation site. Stimulation of the anterior left ventrolateral thalamus in right-handed patients resulted in production of a repeated erroneous word, stimulation of the medial ventrolateral thalamus evoked perseveration, and stimulation of the posterior ventrolateral thalamus and anterior pulvinar resulted in misnaming and omissions. Additional studies have examined the effect of electrical thalamic stimulation on verbal and nonverbal short-term memory. Left (but not right) ventrolateral thalamic stimulation during verbal memory input greatly decreased subsequent recall errors, while stimulation during verbal memory retrieval increased recall errors. This finding contrasted with those obtained from studies on nonverbal memory, in which right ventrolateral stimulation during memory input decreased recall errors, while left thalamic stimulation at the same stage increased recall errors. Left pulvinar stimulation disrupted verbal memory processing, while right pulvinar stimulation disrupted nonverbal memory processing. Limited evidence suggests that the effects of thalamic electrical stimulation on verbal memory may persist for several days after the stimulation has ended. The lateralization of thalamic functions also affects the motoric aspects of speech production. Left (but not right) ventrolateral thalamic stimulation disrupted speech articulation and increased the expiratory phase of respiration. The fact that these motor effects were evoked from the same general area of the thalamus that produced the language deficits discussed above raises the possibility that the thalamus is involved in coordinating the cognitive and motoric aspects of language production. A model of thalamic function is discussed in which defined regions of the thalamus operate as a "specific alerting response," increasing the input to memory of category-specific material while simultaneously inhibiting retrieval from memory.     

Do Non‐Verbal Aids Increase the Effectiveness of ‘Best Practice’ Verbal Interview Techniques? An Experimental Study

Two experiments examined the effectiveness of non‐verbal interview aids as means of increasing the amount of information children report about an event under conditions designed to mimic their use in the field. In the first study, 27 5–7‐year‐old children took part in an event, and 7–10 days later were interviewed using the National Institute of Child Health and Human Development Protocol interview followed by an opportunity to draw the event or complete puzzles and, in turn, a second verbal interview. New information was reported following both drawing and puzzles and accuracy declined in both conditions, but drawing did not differentially influence recall. In the second experiment, dolls or human figure diagrams were introduced to clarify children's (N = 53) reports of touch as recommended in by some professionals, with a verbal interview serving as a control. Props did not increase the amount of information reported compared with best practice verbal techniques, but nor did they elevate errors. The findings support the use of a second recall attempt, but do not support the use of non‐verbal aids, even when these are used following professional recommendations. Copyright © 2011 John Wiley & Sons, Ltd.     

The cognitive interview: does it successfully avoid the dangers of forensic hypnosis?

Seventy-two undergraduates viewed a videotape of a bank robbery that culminated in the shooting of a young boy. Several days later, participants were interviewed about their recollection of events in the film through baseline oral and written narrative accounts followed by random assignment to a hypnosis (HYP) condition, the cognitive interview (CI), or a motivated, repeated recall (MRR) control interview. Participants also completed a forced interrogatory recall test, which indexed potential report criterion differences between the interview conditions. In terms of information provided for the first time during treatment interviews, HYP led to greater productivity than the CI or the MRR interview, which did not differ significantly from each other. Evidence that these differences in recall resulted primarily from report criterion differences rather than differences in accessible memory was obtained from the forced interrogatory recall test. In this test, no differences were observed between the three interview conditions. Finally, the data revealed that participants' hypnotic ability was associated with the recall of erroneous and confabulatory material for those tested in the HYP and CI conditions but not those in the MRR condition. This suggests that some CI mnemonics may invoke hypnotic-like processes in hypnotizable people.     

Does the use of dolls facilitate children's memory of visits to the doctor?

Age differences in children's recall of salient experiences have frequently been documented, but these findings have routinely been based on studies in which verbal interviews have been employed. Because verbal interview protocols may underestimate the memory of young children, the purpose of this research was to compare the effectiveness of such an interview with two alternative protocols that involved the use of a doll. Using these contrasting protocols, 3-and 5-year-old children were asked to remember the details of a routine physical examination. Neither doll protocol facilitated 3-year-olds' recall of the features of the check-up. In contrast, 5-year-olds who were asked to demonstrate with a doll what happened in their examination showed enhanced recall. The inclusion of a doll had no effect on older or younger children's provision of elaborative detail about their visits to the doctor. Various measures of individual differences (e. g. temperament, language skill) predicted some aspects of the children's recall and elaboration. The findings are discussed in terms of the cognitive skills necessary for effective use of dolls in the assessment process, and are related to problems associated with interviewing young children who are involved in legal proceedings.     

Context and cue cards in young children's testimony: a comparison of brief narrative elaboration and context reinstatement

In a comparison of interview procedures that aimed to assist retrieval strategies in children's event recall, 72 children aged 4-6 years were questioned about a witnessed event. Context reinstatement and brief narrative elaboration (an abbreviated version of K. J. Saywitz and L. Snyder's [1996] procedure) produced similar levels of correct recall, and both elicited more correct recall than did a control condition, with no increase in errors. Combining these procedures did not further improve performance. The superiority of narrative elaboration over the control group was evident in free recall and did not depend on explicit prompting with cue cards. These findings suggest that incorporating brief narrative elaboration training in investigative interviews with children may, like context reinstatement, be a valuable mnemonic aid.     

Verbal and visuospatial short-term memory in children: Evidence for common and distinct mechanisms

This study was designed to identify whether verbal and visuospatial short-term memory performance in children is served by common or distinct mechanisms. Five- and 8-year-old children were tested on their verbal recall of spoken letter names and digits, and on their recall of tapped sequences of blocks. The performance of the children on the verbal and visuospatial serial recall tasks was largely unrelated, extending evidence for dissociable memory systems found in adults. Detailed characteristics of recall, such as serial position functions, migration patterns, and distribution of error types, were similar in the tasks requiring recall of letters and of blocks, although order errors predominated in the block but not the letter recall task for the older children. These results appear to reflect the application of common processes specialized for the extraction of serial order information from the phonological and visuospatial components of short-term memory.