The multi-value basis of procedural justice

Three experiments demonstrate that multiple values can account for the relation between respectful treatment and judgments of procedural fairness. The Group Value Theory of procedural justice (Lind & Tyler, 1988) asserts that respectful treatment is viewed as fair because it communicates positive information about one's standing within one's group. We propose that other values introduced in other contexts, including a desire for positive intergroup standing, and self-interest, will also mediate the relation between respect and procedural fairness. Three experiments are reported in which individuals have encounters with ingroup or outgroup members who treat them respectfully or disrespectfully. Results from these experiments support this multiple value model by showing that: (1) Each of the value judgments of intragroup standing, intergroup standing, and self-interest has positive direct effects on procedural fairness; and (2) The effect of respect on procedural fairness is mediated by each of these value judgments. Additionally, evidence is summarized that is generally supportive of a third, ancillary hypothesis: (3) The meaning of respect varies across contexts that highlight different values. These findings suggest that theorizing about procedural fairness will benefit by recognizing the multiply-determined and contextually-dependent nature of procedural fairness.     

Role ambiguity and self-efficacy: The moderating effects of goal orientation and procedural justice

The present study investigated variables that moderated the relationship between role ambiguity and self-efficacy. Results of a field study found support for the moderating role of learning goal orientation, such that the relationship between role ambiguity and self-efficacy was weaker when learning goal orientation was high. In addition, we found that procedural justice moderated the role ambiguity—self-efficacy relationship, such that the relationship was stronger when procedural justice was high. However, contrary to our prediction, avoiding goal orientation did not interact with role ambiguity to predict self-efficacy. Implications of these findings for theory and practice are discussed.     

What fair procedures say about me: Self-construals and reactions to procedural fairness

Past research has revealed both positive and negative reactions when people receive unfavorable outcomes via fair decision-making procedures. In three laboratory experiments, we reconcile these findings by considering the role of people’s self-identity. Our results suggest that the more that people base their self-identity on their relationships with others—as indexed by a strong interdependent self-construal—the more positively they react to an unfavorable outcome following from fair procedures. Conversely, the more that people base their self-identity on achievement—as indexed by a strong independent self-construal—the more negatively they react to an unfavorable outcome following from fair procedures. Moreover, these results were stronger when the situation primed interdependence and independence, respectively. Our research indicates that people interpret procedural fairness information in a manner that is consistent with defining aspects of the self.     

Outcomes as affirmation of membership value: Material compensation as an administrative response to procedural injustice

The current line of research suggests that the provision of compensation by group representatives may be an effective way to address the identity concerns resulting from procedural violations because compensation serves to reaffirm the victim’s membership value, protecting his or her identity. A series of five studies is presented, demonstrating that compensation can function symbolically as a legitimate act of concern for the injustice victim. Results showed that offers of compensation by group representatives resulted in more favorable evaluations of the group and higher identification than when no compensation was offered, but only when the compensation was construed as a benevolent gesture and only when the injustice was identity relevant. Even unsuccessful attempts to compensate the victim resulted in positive reactions towards the group. Consistent with relational models of procedural justice, these effects were mediated by perceptions of membership value.     

Follower need for cognitive closure as moderator of the effectiveness of leader procedural fairness

Leader procedural fairness is an important factor in leadership effectiveness, but the study of the contingencies of its influence is still in its infancy. Addressing this issue we focus on the moderating role of follower need for cognitive closure, the disposition to reduce uncertainty and swiftly reach closure in judgement and decision. We propose that need for closure captures followers sensitivity to the uncertainty-reducing influence of leader procedural fairness. Across three studies designed to yield complementary evidence (two surveys and a scenario experiment), we find support for the hypothesis that perceived leader procedural fairness has a stronger (positive) relationship with leadership effectiveness for followers higher in need for closure. This support is found across a variety of indicators reflecting different aspects of leadership effectiveness: effort and performance, social identification, job satisfaction, and leader evaluations. We discuss how these findings advance our understanding of the uncertainty-reducing role of leader fairness.     

The biological bases of unfairness: Neuroimaging evidence for the distinctiveness of procedural and distributive justice

A classic debate in the organizational justice literature concerns the question of whether procedural justice and distributive justice are independent constructs. We investigate this question by using fMRI methods to examine brain activation patterns associated with procedural and distributive unfairness. We observed a clear dissociation of activation between these two forms of justice, and only a minimal amount of shared activation in the hypothesized regions. Specifically, unfair procedures evoked greater activation in parts of the brain related to social cognition, such as the ventrolateral prefrontal cortex (VLPFC) and the superior temporal sulcus (STS), whereas unfair outcomes evoked greater activation in more emotional areas of the brain, such as the anterior cingulate cortex (ACC), anterior insula (AI) and the dorsolateral prefrontal cortex (DLPFC). We interpret the findings as supporting the notion that the two forms of justice reflect distinct constructs, while recognizing that, as forms of justice, they are closely related nomologically.     

Justice in teams: The activation and role of sensemaking in the emergence of justice climates

Justice climates are considered to be an emergent phenomenon, which originates in the cognition, affect and behaviors of individuals, but is amplified by their interactions and manifests itself as a collective construct (see Kozlowski & Klein, 2000). However, researchers have given little attention to the role of social interaction in the convergence of member justice perceptions in teams. Using conversational data from 372 students working in a team business simulation with two levels each of procedural treatment and outcome favorability, this study examines how treatment fairness arouses sensemaking in teams and the features of such sensemaking processes that give rise to shared justice perceptions. The results highlight an interactive effect of outcomes and procedures on team sensemaking, which is shown to influence justice climate strength. The results also provide insight into the effects of discussion content, intensity and duration on the emergence of justice climates.     

Social dilemmas as strong versus weak situations: Social value orientations and tacit coordination under resource size uncertainty

This study investigates how environmental uncertainty in resource dilemmas influences the decisions of participants differing in social value orientations. We argue that under resource size certainty people anchor their decisions on tacit coordination rules such as the equal division rule, whereas under resource size uncertainty people rely more on their own social value orientations to determine their choice behavior. The results corroborate our line of reasoning. When the size of the resource was certain, proselfs as well as prosocials anchored their decisions on the equal division rule. Under resource size uncertainty, the equal division rule appeared to lose its coordinating potential, inducing proselfs to harvest more than prosocials.     

The development of social value orientation across different contexts

This study aimed to explore Chinese children's social value orientation across different ages and contexts. Revised decomposed games were used to measure the social value orientation of 9‐, 11‐, and 14‐year‐old children and college students as an adult group. About half of them were assigned to the hypothetical context of “equal payment group,” providing equal compensation for participation in the study, and the others to the “real payment group,” who got payment according to their own choices in the games. Results showed that 9‐ and 11‐year‐old children's choices differed between the two contexts: They made more prosocial choices in the hypothetical context, and more competitive choices in the “real payment” context. The 14‐year‐olds’ and adults’ choices were not significantly different in the two contexts. These results may imply that by 14 years of age, children have stable social value orientation, and their behavior reflects this value.     

The power of subliminal and supraliminal eye contact on social decision making: An individual-difference perspective

We conducted two experiments to explore how social decision making is influenced by the interaction of eye contact and social value orientation (SVO). Specifically, participants with a Prosocial (Prosocials) or a Proself (Proselfs) SVO played Prisoner Dilemma games with a computer partner following supraliminal (Experiment 1) and subliminal (Experiment 2) direct gaze from that partner. Results showed that participants made more cooperative decisions after supraliminal eye contact than no eye contact, and the effect only existed for the Prosocials but not for the Proselfs. Nevertheless, when the computer partner made a subliminal eye contact with the participants, although more cooperative choices were found among the Prosocials following subliminal eye contact, relative to no contact, the Proselfs demonstrated reduced cooperation rates. These findings suggest that Prosocials and Proselfs interpreted eye contact in distinct ways at different levels of awareness, which led to various social decision making.     

Social comparison orientation as related to two types of closeness

Two studies examined the relationship between social comparison orientation (SCO) and two types of closeness (dimensional closeness and psychological closeness) in the context of appearance-related comparisons among women. A pilot study showed that these two types were relatively independent constructs, and provided evidence for the differential validity of the constructs. Consistent with our expectations, women high in SCO perceived more dimensional closeness with other women in terms of appearance (Study 1, n = 94) and perceived more psychological closeness with other women (Study 2; n = 126) than women low in SCO. Overall, women, but especially women high in SCO, reported most dimensional closeness in response to the most attractive women and most psychological closeness in response to women of medium levels of attractiveness.     

Moral Orientation as a Component of Ethical Decision Making

Morals are foundational to professional and ethical counseling practice. Moral orientation may play an integral role in ethical decision making. The authors review the literature regarding moral orientation and discuss the connection to ethical decision making. Implications for counselor preparation and practice are addressed.     

社会价值取向对自我-他人风险决策的影响及其机制

以往关于为自己和代他人决策的冒险行为研究结果不一致,这可能是因为以往的研究没有考虑决策情境和决策者人际特质等因素对于决策行为的影响。社会价值取向(social value orientation, SVO)是一种典型的人际特质,是个体在对自我和他人资源分配时所表现出的社会偏好,通常分为亲社会者和亲自我者。为探究SVO对自我-他人风险决策的影响及其机制,采用为自己和陌生人分别完成多轮混合赌博游戏的任务。结果发现亲自我比亲社会者代他人决策更冒险。用模型量化的损失厌恶和对潜在损失的敏感度部分中介了自我-他人风险决策差异,但只有对他人潜在损失的敏感度部分中介自我-他人决策的SVO效应。说明SVO会影响自我-他人风险决策,且该效应可以通过对他人利益的关心程度起作用,所以在自我-他人风险决策的研究中应将SVO这一决策者的人际特质因素考虑在内。     

Moral disagreement and procedural justice: Moral mandates as constraints to voice effects

Procedural voice is a widely used and effective means to reduce or eliminate conflict. Moral disagreements, however, are particularly inflammatory, divisive, and difficult to manage. The current article reports two studies that demonstrated the unique challenge that moral disagreements pose. Specifically, the studies tested the extent to which procedural voice affected justice judgements, group climate, and decision acceptance when people perceived decisions to have moral implications. Results indicated that when people's outcome preferences represent strong moral convictions, outcomes were the primary determinant of perceived fairness and related judgements, irrespective of whether people had voice in the decision‐making process.     

The relationship between justice and attitudes: An examination of justice effects on event and system-related attitudes

Research in organizational justice has always been interested in the relationship between justice and attitudes. This research often examines how different types of justice affect different attitudes, with distributive justice predicted to affect attitudes about specific events (e.g., performance evaluation) and procedural justice predicted to affect attitudes about organizations (e.g., organizational commitment). However, there is mixed support for these predictions. Moreover, this approach generally ignores the relationship between attitudes about the specific event and attitudes toward the organization. In this study we identify three alternative models of justice and attitudes. We use customer responses to complaint handling to test these alternative conceptualizations. Results generally support a mediated model, wherein event attitudes mediate the effect of justice perceptions on system-related attitudes. The implication of these findings for organizations and justice researchers are discussed.     

On the psychology of procedural justice: reactions to procedures of ingroup vs. outgroup authorities

Theorizing on procedural justice has assumed that people's reactions to outgroup authorities are to a large extent based on instrumental concerns. Therefore, attention is primarily directed to outcomes rather than procedures in encounters with outgroup authorities. In the current article we propose that in order for people dealing with outgroup authorities to be strongly affected by procedural fairness, the available outcome information should be ambiguous. Furthermore, we argue that people confronted with an outgroup authority react particularly negatively to unfair procedures that give them negative outcome expectancies. These patterns are not expected in encounters with ingroup authorities. Two experiments support our line of reasoning. The discussion focuses on the implications of these findings for the integration of theoretical perspectives on procedural justice. Copyright © 2004 John Wiley & Sons, Ltd.     

Social exchange from the supervisor’s perspective: Employee trustworthiness as a predictor of interpersonal and informational justice

Using social exchange theory, we argue that because supervisors tend to value employee trustworthiness, they will be more likely to adhere to interpersonal and informational justice rules with trustworthy employees. Given social exchange theory’s assumption that benefits are voluntary in nature, we propose that the benevolence and integrity facets of trustworthiness will be more likely to engender social exchange relationships than the ability facet. Specifically, we propose that employees seen as having high benevolence and integrity engender feelings of obligation and trust from their direct supervisors, increasing the likelihood that these supervisors will adhere to interpersonal and informational justice rules, which in turn influences employee perceptions of justice. We find partial support for our mediated model using a field sample.     

Self-construal level and voice procedures: The individual self as psychological basis for procedural fairness effects

In the current article, we investigate the influence of self-construal level on procedural fairness effects, that is, the finding that fair versus unfair procedures influence people’s evaluations of their relation with decision-making authorities. In two experiments, we manipulated self-construal level by activating the individual self (“I”) or the social self (“We”), and we induced a control condition. Furthermore, we manipulated procedural fairness by granting versus denying participants an opportunity to voice their opinion in a decision-making process. Results consistently revealed stronger procedural fairness effects if the individual self is activated than if the social self is activated. It is concluded that sometimes the individual self, rather than the social self, constitutes the psychological basis for procedural fairness effects.     

Religious Congregations as Mediating Structures for Social Justice: a Multilevel Examination

Scholars in the field of community psychology have called for a closer examination of the mediating role that religious congregations serve in society, especially in relation to the promotion of social justice. The current study provides such an examination, offering a multilevel examination of religious individuals (n = 5,123) nested within religious congregations (n = 62) with a particular focus on how individual and congregational level variables (i.e. theological orientation, frequency of religious attendance, bonding and bridging social capital) predict individual prioritization of and participation in congregational social justice activities. Findings indicated that individual level theological orientation was associated with prioritization, and demographics and social capital bonding were associated with prioritization and participation. Furthermore, congregational bridging social capital was associated with the prioritization of justice, whereas congregational theological orientation moderated the associations between frequency of religious participation for both prioritization of and participation in congregational justice activities. These findings show that specific aspects of the congregational setting (i.e., congregational theological orientation) are important to the individual prioritization of and participation in social justice activities. These findings provide support for the role of religious congregations as mediating structures for social justice. Implications for future research are also discussed.