Just between us: Exclusive communications in online social networks

Social media websites such as Facebook are used for relationship development and maintenance often through self-disclosure and sharing of personal information. However, not all forms of social media communication may be equally suitable for this task. This paper explores users’ norms about the appropriateness of using private vs. public Facebook messages to communicate different kinds of personal information, and the effectiveness of these types of communication in building relationships. Study 1, a survey, revealed that users endorse conflicting expectations about preferences for receiving information publicly or privately. Study 2, a field experiment testing the effects of private versus public Facebook communications on actual relationship development using participants’ own Facebook pages, suggested that private messages lead to greater closeness.     

Talking to Visitors about Conservation: Exploring Message Communication through Docent–Visitor Interactions at Zoos

ABSTRACT

Education personnel, both paid staff and volunteers, are often used at zoos and other museums as a channel to disseminate educational messages. This exploratory study examined the use of zoo docents to communicate key conservation messages from the zoo to visitors. The study was conducted in 2 phases using an emergent design with mixed methods. The findings suggest that visitors perceive docents to be an important source for conservation messages even though observed message communication through docent–visitor interactions was very limited. Docents view themselves as “facilitators for learning”, but their limited awareness of the institution's messages inhibits their ability to communicate these messages to visitors. Other factors that influence incidence of message communication are duration of the interaction, nature of the exhibit/region, and group composition. In this study, signage was found to be an effective channel for building cognitive awareness of messages among visitors.     

THE ROLE OF COMMUNICATION IN BARGAINING

This essay classifies, reviews, and critiques the current literature on the role of communication in the bargaining process. As such, it provides an up-to-date review of the research findings within four areas: communication opportunity, information exchange, message strategies, and categories of interaction. These areas illustrate three different perspectives of communication: the mechanistic, the psychological, and the pragmatic views. Integration of this literature reveals that bargaining interaction differs from group problem solving in the types of messages used and in the evolution of bargaining stages, and that communication patterns distinguish between the initial and the latter stages of bargaining.     

Visual and Auditory Message Framing Effects on Tobacco Smoking1

Persuasive health messages can be framed to emphasize the benefits of adopting a health behavior (gains) or the risks of not adopting it (losses). This study examined the effects of message framing on beliefs, attitudes, and behaviors relevant to cigarette smoking. In video presentations about tobacco smoking, visual images and auditory voiceover content were framed either as gains or losses, yielding 4 message conditions. Undergraduates (N= 437) attending a public university in New England were assigned randomly to view one of these messages. Gain‐framed messages about smoking in visual and auditory modalities shifted smoking‐related beliefs, attitudes, and behaviors in the direction of avoidance and cessation. Health‐communication experts, when promoting prevention behaviors like smoking avoidance or cessation, may wish to diverge from the tradition of using loss‐framed messages and fear appeals in this domain, and instead consider using gain‐framed appeals that present the advantages of not smoking.     

The ethics of earthquake prediction

Scientists’ responsibility to inform the public about their results may conflict with their responsibility not to cause social disturbance by the communication of these results. A study of the well-known Brady-Spence and Iben Browning earthquake predictions illustrates this conflict in the publication of scientifically unwarranted predictions. Furthermore, a public policy that considers public sensitivity caused by such publications as an opportunity to promote public awareness is ethically problematic from (i) a refined consequentialist point of view that any means cannot be justified by any ends, and (ii) a rights view according to which individuals should never be treated as a mere means to ends. The Parkfield experiment, the so-called paradigm case of cooperation between natural and social scientists and the political authorities in hazard management and risk communication, is also open to similar ethical criticism. For the people in the Parkfield area were not informed that the whole experiment was based on a contested seismological paradigm.     

The ethics of earthquake prediction

Scientists’ responsibility to inform the public about their results may conflict with their responsibility not to cause social disturbance by the communication of these results. A study of the well-known Brady-Spence and Iben Browning earthquake predictions illustrates this conflict in the publication of scientifically unwarranted predictions. Furthermore, a public policy that considers public sensitivity caused by such publications as an opportunity to promote public awareness is ethically problematic from (i) a refined consequentialist point of view that any means cannot be justified by any ends, and (ii) a rights view according to which individuals should never be treated as a mere means to ends. The Parkfield experiment, the so-called paradigm case of cooperation between natural and social scientists and the political authorities in hazard management and risk communication, is also open to similar ethical criticism. For the people in the Parkfield area were not informed that the whole experiment was based on a contested seismological paradigm.     

Making snacking less sinful: (Counter-)moralising obesity in the public discourse differentially affects food choices of individuals with high and low perceived body mass

Objective: As public discourse surrounding obesity highlights the societal costs of obesity and individual’s own responsibility for their weight, being overweight is often framed as immoral. Such ‘moralizing’ messages about being overweight may be a psychological threat for those with high body mass. Attempting to counter-moralise the public discourse (i.e. actively arguing that there is nothing ‘immoral’ about being overweight) may relieve this threat, inducing people, especially those with higher (perceived) weight, to engage in healthier behaviours.

Method: Two experiments were performed among Dutch and US participants. (Counter-)moralisation was manipulated. Body mass and weight-related self-perceptions were measured. The dependent variable was healthy vs. unhealthy snack choice.

Results: (Counter-)moralisation and (perceived) overweight jointly predicted snack choice: counter-moralising messages induced healthy snacking, but only among those who regarded themselves to have a high body mass.

Conclusions: The effects of moralising vs. counter-moralising obesity depended on one’s (perceived) overweight. This suggests that, for people with relatively high weight, the current moralising public discourse on obesity works in counterproductive ways. Campaigns that ‘counter-moralize’ obesity (i.e. that refute moralising messages) are more productive, although they should be tailored to those who see themselves as being overweight.     

Information Mismatch: Cancer Risk Counseling with Diverse Underserved Patients

As genetics and genomics become part of mainstream Medicine, these advances have the potential to reduce or exacerbate health disparities. Gaps in effective communication (where all parties share the same meaning) are widely recognized as a major contributor to health disparities. The purpose of this study was to examine GC-patient communication in real time, to assess its effectiveness from the patient perspective, and then to pilot intervention strategies to improve the communication. We observed 64 English-, 35 Spanish- and 25 Chinese-speaking (n = 124) public hospital patients and 10 GCs in 170 GC appointments, and interviewed 49 patients who were offered testing using the audio recordings to stimulate recall and probe specific aspects of the communication. Data analyses were conducted using grounded theory methods and revealed a fundamental mismatch between the information provided by GCs and the information desired and meaningful to patients. Several components of the communication that contributed to this mismatch and often resulted in ineffective communication included: (1) too much information; (2) complex terminology and conceptually difficult presentation of information; (3) information perceived as not relevant by the patient; (4) unintentional inhibition of patient engagement and question-asking; (5) vague discussions of screening and prevention recommendations. Our findings indicate a need to transform the standard model of genetic counseling communication using evidence-based principles and strategies from other fields of Medicine. The high rates of limited health literacy in the US, increasing access of diverse populations to genetic services, and growing complexity of genetic information have created a perfect storm. If not directly addressed, this convergence is likely to exacerbate health disparities in the genomic age.     

The science of public messages for suicide prevention: a workshop summary

There is minimal guidance for efforts to create effective public messages that increase awareness that suicide is preventable. To address this need, several agencies in the U.S. Department of Health and Human Services and the Annenberg Foundation convened a workshop consisting of suicide prevention advocates and persons with expertise in public health evaluation, suicide contagion, decision-making, and marketing. "Logic models" were used to define intended messages and audiences, assumed mechanisms of change, and outcomes. This summary describes some of the challenges and opportunities identified by workshop participants in evaluating public awareness campaigns in suicide prevention, technical assistance needs, and a proposed research agenda.     

Environmental problems and the use of information: The importance of the policy context

Factual information plays a vital role in public awareness of environmental problems, and in governmental interventions that this awareness provokes. There is a growing need for new information to define and explore these problems, and to allow consequent political decision-making. This article examines the policy process, making a distinction between knowing and deciding. It will become clear that information and policy, both of which arise when a minimal level of problem-consciousness is reached, are the two important prime movers toward a better understanding and acceptance of environmental problems. Attention is given to information management as a prerequisite of communication management to influence attitudes and behavior, and to the role of communication in a total intervention-mix.     

Public and private communication are different: results on relative expressivity

Dynamic Epistemic Logic (DEL) is the study of how to reason about knowledge, belief, and communication. This paper studies the relative expressivity of certain fragments of the DEL language for public and private communication. It is shown that the language of public communication with common knowledge and the language of private communication with common knowledge are expressively incomparable for the class of all pointed Kripke models, which provides a formal proof that public and private communication are fundamentally different in the presence of common knowledge. It is also shown that single-recipient private communication does not add expressive power to the language of modal logic with common knowledge for any class of transitive pointed Kripke models. The latter result provides a sense in which positive introspection—believing our own beliefs—induces a kind of self-dialog.     

Exploring Parent-Adolescent Communication About Gender: Results from Adolescent and Emerging Adult Samples

Although parents are assumed to be children's primary models of socialization when it comes to gender, little is known about direct communication of gendered values in the family. Accordingly, this study assessed the amount and content of recalled parental gender socialization messages using data from 291 U.S. college undergraduates attending a large Midwestern university and 259 U.S. adolescents enrolled in public high schools in the Midwest. The study examined the amount and content of parental communications of five gendered discourses and then tested for connections to current gender beliefs. Findings indicate that gender socialization may be quite similar for sons and daughters, with some evidence of gender typing in patterns of communication. No significant age differences emerged in the patterns of socialization, although high school students reported receiving greater amounts of communication than college students on two of the five discourses. In general, receiving messages promoting traditional gender roles was associated with more traditional gender beliefs (and vice versa), although interpretation of some messages appeared to vary by gender.     

Sociocultural influences on adolescent boys' body image and body change strategies

Society provides messages about how people should ideally look and previous research has indicated these messages, both the actual messages provided and the perception of the message, influence body image. Research into male body image has shown males are concerned with having a lean and muscular body and as such, may want to decrease fat and increase their muscles. This paper explored the influence of a range of messages from parents, peers, and the media on a number of different measures of 362 adolescent boys’ body image and body change strategies. Specifically, messages about shape, food, exercise, losing weight and increasing muscles were explored in relation to satisfaction with weight and muscles, and the use of strategies to decrease weight and increase muscles. The findings indicated that parental messages were the strongest influence on body image and that parents, the media, and to a lesser extent messages from male friends were the strongest predictors of body change strategies.     

BRIDGING DIFFERENCE THROUGH DIALOGUE: A CONSTRUCTIVIST PERSPECTIVE

Differences in culture invariably underpin the communication failures and misunderstandings that lead to social conflict and dissension. In contemporary organizations, for example, conflicts in values between different occupational groups have the potential to create significant organizational dysfunction. Equally, however, bridging between these conflicts may present an opportunity for organizational learning and insight. Dialogue provides a means of bridging between such differences, but it is notoriously difficult to implement. In this article, we explore the potential of Personal Construct Theory as a way into dialogue. We illustrate our argument with the results of a workshop that involved senior managers and clinicians from a large public hospital.     

Effective communication of risks to young adults: using message framing and visual aids to increase condom use and STD screening

Sexually Transmitted Diseases (STDs)-including HIV/AIDS-are among the most common infectious diseases in young adults. How can we effectively promote prevention and detection of STDs in this high risk population? In a two-phase longitudinal experiment we examined the effects of a brief risk awareness intervention (i.e., a sexual health information brochure) in a large sample of sexually active young adults (n = 744). We assessed the influence of gain- and loss-framed messages, and visual aids, on affective reactions, risk perceptions, attitudes, behavioral intentions, and reported behaviors relating to the prevention and detection of STDs. Results indicate that gain-framed messages induced greater adherence for prevention behaviors (e.g., condom use), whereas loss-framed messages were more effective in promoting illness-detecting behaviors (e.g., making an appointment with a doctor to discuss about STD screening). The influence of the framed messages on prevention and detection of STDs was mediated by changes in participants' attitudes toward the health behaviors along with changes in their behavioral intentions. Moreover, when visual aids were added to the health information, both the gain- and loss-framed messages became equally and highly effective in promoting health behaviors. These results converge with other data indicating that well-constructed visual aids are often among the most highly effective, transparent, fast, memorable, and ethically desirable means of risk communication. Theoretical, economic, and public policy implications of these results are discussed.     

‘Dear Hindu Friends’: official Diwali greetings as a medium for diplomatic dialogue

ABSTRACT

This article discusses greeting messages as a genre of interreligious communication. Greeting messages are defined as official communication issued by religious institutions and addressed to the members of another religious community on the occasion of specific feast days or anniversaries. Drawing on the insights of politolinguistic analysis, this article treats these messages primarily as a form of public diplomacy. The case study analyses the messages issued on the occasion of the Hindu festival Diwali/Deepavali by the Pontifical Council for Interreligious Dialogue and World Council of Churches between 2015 and 2017. Distributed through the social media and posted on the institutional websites, the Diwali messages seek to speak as a Christian voice to all Hindus. Beyond the official addressee, the messages also potentially face the scrutiny of the global public sphere, especially an internal Christian readership. This article analyses what language strategies are used to deal with these varied demands.     

Attitude change in face‐to‐face and computer‐mediated communication: private self‐awareness as mediator and moderator

Two types of social influence can be distinguished: norm‐based influence occurs when social identity is salient and interpersonal influence occurs when personal identity is salient. In two experiments the impact of trait and state private self‐awareness on interpersonal influence during face‐to‐face and computer‐mediated communication (CMC) was investigated. It is argued that interpersonal influence resulting from face‐to‐face communication is stronger than interpersonal influence resulting from CMC because CMC heightens state private self‐awareness. As a result, it leads to a focus on personal perceptions and thoughts which in turn reduces attitude change. Experiment 1 suggests that communication media may influence attitude change via private self‐awareness. Experiment 2 showed that trait private self‐awareness moderates the effect of communication media on interpersonal influence. Interpersonal influence was stronger in face‐to‐face communication than in CMC only for individuals higher in private self‐awareness. This finding indicates that the impact of situational variations of a concept can be limited to individuals who have a more elevated sense of private self‐awareness. Copyright © 2005 John Wiley & Sons, Ltd.     

Opinion Climates in Social Media: Blending Mass and Interpersonal Communication

Social media's capacity for users to generate, comment on, and forward content (including mass media messages) to other users has created new forms of mass interpersonal communication. These systems render observable processes underlying the formation of opinion climates. Five attributes of contemporary electronic opinion environments can alter the way users gauge, form, and express opinions on topics of public interest: the juxtaposition of mass media and user‐generated content, ideological homogeneity and heterogeneity of online networks, technical ease with which to express opinions, the reach of messages, and networked audiences. These attributes facilitate analysis of theoretical and empirical works from different scholarly traditions, suggesting lines of inquiry that can enrich the analysis of (public) opinion formation via current communication technologies.     

Helping the Flame to Stay Bright: Celebrating the Spiritual in Dementia

SUMMARY

The medical model of dementia saw the organic nature of the condition as predominant. Recently the social model has come into prominence. This questions many of the prevailing assumptions about communication and awareness and offers a challenge to those in a caring role. Memory loss may have the effect of confining the person to present experience, but it may also give those without the condition the opportunity to appreciate qualities associated with being rather than doing. It opens up a positive approach to dementia, including the possible enhancement of creativity and spirituality.     

Avoiding Empty Rhetoric: Engaging Publics in Debates About Nanotechnologies

Despite the amount of public investment in nanotechnology ventures in the developed world, research shows that there is little public awareness about nanotechnology, and public knowledge is very limited. This is concerning given that nanotechnology has been heralded as 'revolutionising' the way we live. In this paper, we articulate why public engagement in debates about nanotechnology is important, drawing on literature on public engagement and science policy debate and deliberation about public policy development. We also explore the significance of timing in engaging the public, and we make some suggestions concerning how to effectively engage publics. Our conclusions indicate the significance of scientific researchers, policy makers and representative consumer groupings in public reasoning towards a better public policy framework for debate about technological development.