A cognitive mediation theory of task goals and human performance

A theory is proposed to explain the linkages between individual task goals and performance. Two cognitive constructs are postulated to mediate between task goals and performance:performance expectancy and performance valence. It is asserted that an individual's task goal has a positive influence on performance expectancy and a negative influence on performance valence. Performance expectancy is proposed to have a positive influence on performance while performance valence is proposed to have a negative influence on performance. Task ability is hypothesized to influence performance both directly and indirectly through its influence on performance expectancy. A laboratory experiment was designed to test the causal model proposed by the theory. A path analysis on the data from this experiment provides strong support for the model, with performance expectancy, performance valence, and task ability predicting 63% of the variance in performance on the laboratory task.     

组织中绩效压力的双刃剑效应

市场经济的复杂多变给组织生存与发展带来诸多挑战, 组织往往对员工提出高的绩效要求, 绩效压力已成为普遍现象。现有研究大多关注绩效压力的消极效应, 存在忽视其积极结果及理论视角较窄等不足。因此, 系统、全面地认识绩效压力的双刃剑效应, 有助于组织充分发挥绩效压力的积极效应及阻遏其消极效应。通过系统地回顾和梳理相关研究, 在将绩效压力影响效果的研究分为积极、消极和二者并存的曲线效应三个类别后, 引入压力认知评价理论、资源保存理论等理论厘清研究背后的解释机制。最后, 基于以上梳理分析, 未来研究应进一步拓展组织中绩效压力的双刃剑效应及其边界条件, 从而更全面地认识组织中绩效压力所产生的影响。     

A Theory of Individual Differences in Task and Contextual Performance

This article describes a theory of job performance that assumes that job performance is behavioral, episodic, evaluative, and multidimensional. It defines job performance as the aggregated value to the organization of the discrete behavioral episodes that an individual performs over a standard interval of time. It uses the distinction between task and contextual performance to begin to identify and define underlying dimen- sions of the behavioral episodes that make up the performance domain. The theory predicts that individual differences in personality and cognitive ability variables, in combination with learning experiences, lead to variability in knowledge, skills, and work habits that mediate effects of personality and cognitive ability on job perform- ance. An especially important aspect of this theory is that it predicts that the kinds of knowledge, skills, work habits, and traits that are associated with task performance are different from the kinds that are associated with contextual performance.     

上司不当督导与下属绩效行为的作用机制及其干预策略

不当督导与绩效行为的关系是组织行为学领域一个新的研究热点问题。本研究拟以情绪事件理论、替代侵犯理论、归因理论为指导, 采用问卷调查、投射测验、情景模拟等多种研究方法, 分析愤怒、羞愧、职场中的他人行为及自我归因在不当督导和绩效行为之间的作用, 揭示其非线性的作用机制, 丰富组织行为学的研究内容。本研究借鉴情绪调节理论及方法, 寻求有效的不当督导干预策略, 以期指导员工走出不当督导-消极情绪-不良绩效行为恶性循环的泥沼, 同时也检验本研究关于不当督导和绩效行为理论模型的科学性。     

竞赛压力、注意控制与运动表现关系的理论演进

竞赛压力及其引发的紧张焦虑对运动员的竞技状态有重要影响。注意控制理论(attentional control theory, ACT)从注意控制角度解释焦虑如何影响操作表现。阐述了ACT的历史演变过程和基本假设, 梳理了ACT在运动领域的适用性检验和基于ACT的拓展研究, 引出了ACT的发展理论——运动注意控制理论, 进而分析了其与挑战-威胁生物心理社会模型和自我控制力量模型的整合链接点, 提出了“压力-资源-注意控制整合模型”, 以更好地理解竞赛压力、注意控制与运动表现之间的关系。     

Using frame-of-reference training to understand the implications of rater idiosyncrasy for rating accuracy

Frame-of-reference (FOR) rater training is one technique used to impart a theory of work performance to raters. In this study, the authors explored how raters' implicit performance theories may differ from a normative performance theory taught during training. The authors examined how raters' level and type of idiosyncrasy predicts their rating accuracy and found that rater idiosyncrasy negatively predicts rating accuracy. Moreover, although FOR training may improve rating accuracy even for trainees with lower performance theory idiosyncrasy, it may be more effective in improving errors of omission than commission. The discussion focuses on the roles of idiosyncrasy in FOR training and the implications of this research for future FOR research and practice.     

Neuroticism and vigilance revisited: A transcranial doppler investigation

Selecting for vigilance assignments remains an important factor in human performance research. The current study revisits the potential relationship between vigilance performance and trait neuroticism, in light of two possible theories. The first theory suggests that neuroticism impairs vigilance performance by competing for available resources. The second theory, attentional control theory, posits that high neuroticism can result in similar or superior performance levels due to the allocation of compensatory effort. In the present study, Transcranial Doppler Sonography was used to investigate the neurophysiological underpinnings of neuroticism during a 12-min abbreviated vigilance task. Performance results were not modified by level of neuroticism, but high neuroticism was associated with higher initial CBFV levels and a greater CBFV decrement over time. These findings indicate that participants higher in neuroticism recruited additional cognitive resources in order to achieve similar performance, suggesting that there is more of an effect on processing efficiency than effectiveness.     

自主安全动机与安全绩效的多水平模型

自主安全动机对安全绩效的积极作用已引起研究者的关注, 但自主动机与安全绩效多水平的作用机制还未得到深入研究。结合自我决定理论与多水平动机过程, 个体与团队自主安全动机通过安全目标, 进而影响安全绩效; 在安全工作情境中通过对自主支持、工作重塑的干预促进自主安全动机。研究拟结合认知测量和问卷测量, 通过纵向研究、实验、准实验研究等方法探讨上述问题。研究结果一方面可拓展自我决定理论与安全绩效的研究; 另一方面为安全管理实践, 尤其是安全培训提供理论依据, 对高风险企业安全绩效的改善有积极的现实意义。     

双作业信息输入通道对作业绩效的影响

采用单作业和双作业操作,探讨了不同信息输入通道对双作业操作绩效的影响。实验结果证明：若采用相同的信息输入通道,同时操作的两种作业就会产生相互干扰,降低操作绩效;相反,若采用不同信息输入通道,双作业之间的相互干扰将减小,作业绩效得到提高。     

A study of motivational influences on academic achievement

This study examined the influence of motivation on academic achievement. The theoretical rationale for the study is grounded in bridging two influential yet isolated literatures of motivation: goal setting theory and achievement goal theory. Although it is clear that academic performance should be influenced by assigned learning goals, surprisingly, goal setting theory has rarely been used as a theoretical framework to further our understanding of academic performance. College students enrolled in an introductory course were given assigned performance or assigned learning goals. Internal achievement goals were assessed and academic performance was measured. Results indicated that to ensure academic success the most advantageous goals a teacher should assign in a classroom are “assigned learning goals”. Additionally, the combination of internal mastery achievement goals and performance-approve achievement goals predicted academic performance, thereby supporting a multiple achievement goals perspective. Theoretical and applied implications are discussed.     

The changing signs in the relationships among self-efficacy, personal goals, and performance

The common interpretation of the positive correlation among self-efficacy, personal goals, and performance is questioned. Using self-efficacy theory (A. Bandura, 1977), it was predicted that cross-sectional correlational results were a function of past performance's influence on self-efficacy, and using control theory (W. T. Powers, 1973), it was predicted that self-efficacy could negatively influence subsequent performance. These predictions were supported with 56 undergraduate participants, using a within-person procedure. Personal goals were also positively influenced by self-efficacy and performance but negatively related to subsequent performance. A 2nd study involving 185 undergraduates found that manipulated goal level positively predicted performance and self-efficacy positively predicted performance in the difficult-goal condition. The discussion focuses on conditions likely to affect the sign of the relationship among self-efficacy, goals, and performance.     

The cost of event-based prospective memory: salient target events

Evidence has begun to accumulate showing that successful performance of event-based prospective memory (PM) comes at a cost to other ongoing activities. The current study builds on previous work by examining the cost associated with PM when the target event is salient. Target salience is among the criteria for automatic retrieval of intentions according to the multiprocess view of PM. An alternative theory, the preparatory attentional and memory processes theory, argues that PM performance, including retrieval of the intent, is never automatic and successful performance always will come at a cost to other ongoing activity. The 4 experiments reported here used a salient PM target event. In addition, Experiments 3 and 4 were designed to meet the stringent criteria proposed for automatic retrieval of intentions by multiprocess theory, and, yet, in all 4 experiments, delayed intentions interfered with ongoing task performance.     

Exploring the motivation jungle: predicting performance on a novel task by investigating constructs from different motivation perspectives in tandem

Different theoretical viewpoints on motivation make it hard to decide which model has the best potential to provide valid predictions on classroom performance. This study was designed to explore motivation constructs derived from different motivation perspectives that predict performance on a novel task best. Motivation constructs from self-determination theory, self-regulation theory, and achievement goal theory were investigated in tandem. Performance was measured by systematicity (i.e. how systematically students worked on a problem-solving task) and test score (i.e. score on a multiple-choice test). Hierarchical regression analyses on data from 259 secondary school students showed a quadratic relation between a performance avoidance orientation and both performance outcomes, indicating that extreme high and low performance avoidance resulted in the lowest performance. Furthermore, two three-way interaction effects were found. Intrinsic motivation seemed to play a key role in test score and systematicity performance, provided that effort regulation and metacognitive skills were both high. Results indicate that intrinsic motivation in itself is not enough to attain a good performance. Instead, a moderate score on performance avoidance, together with the ability to remain motivated and effectively regulate and control task behavior, is needed to attain a good performance. High time management skills also contributed to higher test score and systematicity performance and a low performance approach orientation contributed to higher systematicity performance. We concluded that self-regulatory skills should be trained in order to have intrinsically motivated students perform well on novel tasks in the classroom.     

Performance as a function of resultant achievement motivation (perceived ability) and perceived difficulty

Subjects worked on a task which was described as either easy or difficult. When the task was thought to be difficult, Ss high in resultant achievement motivation performed better than those low in resultant achievement motivation. However, when the task was perceived as easy, the high motive group performed worse than the low group. These results confirm a prediction from Kukla's attributional theory of performance, in which resultant achievement motivation is conceived as a measure of perceived ability. They are not, however, deriveable from Spence's theory of the effects on performance of objective task difficulty, nor from Weiner's hypothesis concerning the motivational effects of success and failure. On the other hand, Kukla's theory provides an explanation for both the data usually cited in support of Spence's position and those taken to confirm Weiner's hypothesis. The relationship between the present results and Atkinson's theory of achievement motivation, which also hypothesizes an effect of perceived difficulty on performance, is discussed.     

Does Pay‐for‐Performance Strain the Employment Relationship? The Effect of Manager Bonus Eligibility on Nonmanagement Employee Turnover

We tested the organization‐level effects of manager pay‐for‐performance practices on nonmanagement employee turnover within the context of agency theory and equity theory—two frameworks commonly applied to understand compensation policy and practice. We also propose an alternative theoretical perspective that predicts that managerial pay‐for‐performance policies may strain the employment relationship and increase nonmanagement employee turnover, unless there are HR practices that train and incentivize managers to treat employees well. We compare these alternative models to establish how well each framework explains the observed effects. Agency theory and equity theory receive limited empirical support in our lagged panel data set of organizations, whereas broader empirical support is established for the strain effect of manager pay‐for‐performance on the employment relationship. We discuss the implications of our findings for compensation theory, research, and practice.     

Testing assumptions of deliberate practice theory relevance, effort, and inherent enjoyment of practice with a novel task: study II

This study examined three assumptions of the theory of deliberate practice: that deliberate practice is perceived as relevant for improving performance and that it requires effort, but that it is not perceived as being inherently enjoyable. Of particular interest was how these perceptions change as practice difficulty changes. 30 college undergraduates practiced two different maze memorization and replication tasks and rated the practice relevance for improving performance on the task, the practice effort, and the inherent enjoyment of practice. The findings for each of the assumptions were consistent with those suggested by the theory and also showed that these perceptions are subject to the current performance on an activity and the difficulty of the practice.     

Work Motivation and Performance: A Social Identity Perspective

Work motivation and performance were analysed from the perspective of social identity theory and self-categorisation theory. Central in this analysis is the relation of organisational identification with the motivation to exert effort on behalf of the collective. A theoretical analysis as well as a review of empirical studies of the relationship of organisational identification with motivation and performance leads to the conclusion that identification is positively related to work motivation, task performance, and contextual performance to the extent that (a) social identity is salient, and (b) high performance is perceived to be in the group's or organisation's interest.     

Three accounts of the learned helplessness effect

Two experiments tested predictions drawn from test anxiety theory, learned helplessness theory, and Wortman and Brehm's (1975) integration of helplessness and reactance theories. Experiment 1 demonstrated that performance deficits predicted by learned helplessness do not rely on experimenter-induced failure. It also showed such deficits to be unrelated either to negative affect following exposure to pretreatment or to causal attributions about pretreatment task performance. Experiment 2 showed that experience of uncontrollability need not result in impaired performance, because failure on an unimportant task did not produce the deficits predicted by learned helplessness theory. This result provides qualified support for the integrative model. Finally, because the subjective measures used in Experiment 2 were not consistent with performance measures, the reliability of self-reports is questioned.     

结果冲突与作业难度对双重作业绩效的影响

运用单作业和双作业操作探讨结果冲突与作业难度对双重作业绩效的影响。结果表明：（１）信息干扰对双作业操作有着明显的影响。信息干扰越大,结果冲突效应越大,双作业操作绩效越差。（２）作业难度对双作业绩效有明显影响。作业难度越大,双作业操作绩效越差。根据实验结果,本研究提出了双因素假设：信息干扰和资源竞争是影响双作业操作绩效的两个主要因素。     

安全动机在安全绩效模型中的作用：自我决定理论的视角

在日常工作中, 安全动机是员工保持安全行为的重要决定因素。安全动机对安全绩效的影响虽然已引起研究者的关注, 但相关的实证研究缺少清晰的理论界定和有效的测量工具。本项目拟在安全绩效模型的基础上, 借鉴自我决定理论对动机的分类, 将安全动机的类型进行扩展, 并在多层次模型中探讨安全动机在变革型领导、个体特征和安全绩效之间的中介作用, 以及在中国管理背景下可能存在的边界条件。研究将结合访谈、问卷和情境实验等方法对上述变量间关系进行相关和因果关系的探讨。本项目将自我决定理论与安全绩效模型相结合, 可以为安全研究的动机理论发展做出贡献; 研究结果亦可为安全管理实践提供评价工具和有效指导。