组织中的变革担当：积极组织行为研究的新主题

变革担当是指员工自愿付出建设性努力来发起组织功能性变革,以便在自己的岗位、部门或组织情境中更加有效地开展工作。文章介绍了变革担当的概念、测量以及前因后效。其中前因包括个体因素（如前瞻性人格、组织支持感、积极情绪等）和情境因素（如工作自主性、管理开放性、创新氛围等）两大类,后效主要有工作绩效评价、工作态度和变革型领导知觉等。未来的研究需要进一步完善测量工具、考察组织外部因素的影响、检验影响后效的其他调节因素以及探讨领导者的变革担当行为。     

组织中的变革担当：积极组织行为研究的新主题

变革担当是指员工自愿付出建设性努力来发起组织功能性变革,以便在自己的岗位、部门或组织情境中更加有效地开展工作。文章介绍了变革担当的概念、测量以及前因后效。其中前因包括个体因素（如前瞻性人格、组织支持感、积极情绪等）和情境因素（如工作自主性、管理开放性、创新氛围等）两大类,后效主要有工作绩效评价、工作态度和变革型领导知觉等。未来的研究需要进一步完善测量工具、考察组织外部因素的影响、检验影响后效的其他调节因素以及探讨领导者的变革担当行为。     

资质过剩感对个体绩效的作用效果及机制：基于情绪-认知加工系统与文化情境的元分析

近年来, 资质过剩作为一种特殊的个人-环境不匹配现象, 引发了较多学者的关注, 但相关研究结论尚有争议。对包含383项独立研究、945个效应值及575061个研究样本的321篇文献开展元分析：(1)直接效应检验表明, 资质过剩感与消极情绪(愤怒、无聊)显著正相关, 与积极自我概念(自尊、自我效能感)的相关性不显著; 在个体绩效方面, 资质过剩感与消极角色外行为(反生产行为、离职)显著正相关, 与积极角色外行为(创新、组织公民行为等)和任务绩效的相关性不显著。(2) 结构方程模型元分析表明, 资质过剩感能够通过增强消极情绪, 进而增加消极角色外行为、减少积极角色外行为和任务绩效; 能够通过增强积极自我概念, 进而增加积极角色外行为和任务绩效、减少消极角色外行为; (3)集体主义文化倾向在资质过剩感通过情绪-认知加工系统影响个体绩效的过程中发挥调节作用, 在高集体主义文化情境中, 资质过剩感对消极情绪的负向影响较弱, 且能对积极自我概念产生正向影响; 在低集体主义文化情境中, 资质过剩感对消极情绪的负向影响较强, 且能对积极自我概念产生负向影响。(4)资质过剩感与个人-工作匹配相关性较强, 与个人-组织匹配相关性较弱; 与二者相比, 资质过剩感对压力感、离职的预测效果最强。研究结果有助于理解资质过剩感对个体绩效的复杂作用机制和边界条件, 并为组织如何管理资质过剩员工提供参考。     

Unconscious perception: a model-based approach to method and evidence

Unconscious perceptual effects remain controversial because it is hard to rule out alternative conscious perception explanations for them. We present a novel methodological framework, stressing the centrality of specifying the single-process conscious perception model (i.e., the null hypothesis). Various considerations, including those of SDT (Macmillan & Creelman, 1991), suggest that conscious perception functions hierarchically, in such a way that higher level effects (e.g., semantic priming) should not be possible without lower level discrimination (i.e., detection and identification). Relatedly, alternative conscious perception accounts (as well as the exhaustiveness, null sensitivity, and exclusiveness problems-Reingold & Merikle, 1988, 1990) predict positive relationships between direct and indirect measures. Contrariwise, our review suggests that negative and/or nonmonotonic relationships are found, providing strong evidence for unconscious perception and further suggesting that conscious and unconscious perceptual influences are functionally exclusive (cf. Jones, 1987), in such a way that the former typically override the latter when both are present. Consequently, unconscious perceptual effects manifest reliably only when conscious perception is completely absent, which occurs at the objective detection (but not identification) threshold.     

Topographies and functions of emerging problem behavior and appropriate requests in neurotypical preschoolers

The current study builds on a small but growing body of research evaluating the formal and functional characteristics of emerging problem behavior before it becomes harmful and requires costly treatment. The researchers tested 21 preschool children's sensitivity to establishing operations that commonly precede severe problem behavior. Sensitivity tests were embedded in a small group play context to optimize safety, efficiency, and ecological validity. The tests screened several levels of problem-behavior severity as well as the presence of adaptive alternatives (i.e., communication) to problem behavior. Overall, outcomes suggested sources of reinforcement for minor- and moderate-severity problem behavior in 86% of children. Only 17% of children exhibiting problem behavior also engaged in appropriate requests in the same condition(s) as problem behavior. The present data are compared to published functional analyses of severe behavior. The results are discussed as a preliminary step towards a function-based model of risk identification and behavioral prevention of severe problem behavior.     

Actions speak louder than words: An elaborated theoretical model of the social functions of self-injury and other harmful behaviors

The question of why some people do things that are intentionally harmful to themselves continues to puzzle scientists, clinicians, and the public. Prior studies have demonstrated that one fairly extreme, direct form of self-harm, non-suicidal self-injury (NSSI), is maintained by both automatic (i.e., intrapersonal) as well as social (i.e., interpersonal) reinforcement. However, the majority of theoretical and empirical papers on this topic focus almost exclusively on the automatic functions. The purpose of this paper is to provide a more comprehensive analysis of the social functions of NSSI. Evidence is presented supporting the notion that NSSI is maintained by social reinforcement in at least a substantial minority of instances. Moreover, an elaborated theoretical model of the social functions of NSSI is outlined that proposes that this behavior represents a high intensity social signal used when less intense communication strategies fail (e.g., speaking, yelling, crying). The model further proposes that NSSI can serve not only as a signal of distress that is reinforced primarily by the caregiving behavior it elicits from others, but that it can also serve as a signal of strength and fitness that is reinforced by warding off potential threats (e.g., peer victimization), and in some cases can strengthen affiliation with others. Support for this theoretical model is drawn from diverse literatures including psychology, evolutionary biology, and cultural anthropology. The paper concludes with specific recommendations for empirical tests of the proposed model of the social functions of NSSI, as well as other harmful behaviors such as alcohol and drug use.     

Seeing what you ought to see: The role of contextual factors in the social perception of achievement emotions

To assess the impact of context information on emotion perception, participants saw a picture of a male or female person with either a neutral, happy or sad facial expression and received information about the context in which the picture was taken. Their task was to rate the emotion actually expressed in the photo (i.e., focal emotions) as well as emotions not actually expressed (i.e., non-focal emotions) and inferences extracted from them. We predicted and found that context information affected both the perception of emotions and the inferences that the observers drew from them. Perceivers used context information in order to make sense of what was perceived to the extent that in the case of neutral expressions and for non-focal emotions, they “see” things that do not actually exist.     

La perception multisource : une nouvelle approche de la perception de scènes

Research conducted these last years in the field of spatial cognition report empirical findings that are difficult to account for with the traditional visual cognitive model of scene perception. One of the major contributions of these findings has been to invite rethinking scene perception, which would benefit from not being apprehended as centered mainly on the sensory modality considered. On the contrary, the Multisource model of scene perception developed by Intraub et al. offers an alternative theoretical framework considering visual perception as an act of spatial cognition, with spatial information at its core. According to this model, during the initial understanding of a view, the cognitive system would be elaborating a multisource representation, with spatial information constituting an egocentric framework that conveys to the observer a sense of the environment in which he/she is embedded. Scene representation would be organized around an amodal spatial structure combining different sources of information: a bottom-up and external source of information derived from different modalities (e.g., visual, haptic), as well as internal sources of high-level information (i.e., amodal, conceptual and contextual information). These different sources of information would work together to create a simulation of the likely environment, integrating the perceived view into a broader spatial context. Beyond rethinking scene perception, one of the advances of the model is to unify different fields of cognition apprehended until then in isolation. The current paper aims to present this model and some of the results it allows to account for.     

When the customer is wrong: A review of research on aggression and sexual harassment in service encounters

Early theory and research on workplace aggression and sexual harassment generally focused on workers as both the source and the target of these behaviors. More recently, however, there has been a recognition that such behaviors are also exhibited by customers. This paper reviews research on customer aggression and sexual harassment in service contexts along the following lines: 1) Antecedents of customer misbehavior as reflected in organizational perceptions (e.g., denial of customer misbehavior, structure of service roles), customer motives (e.g., low level of perceived risk) and role-related risk factors (e.g., dependence on customer, working outside the organization, climate of informality); 2) The effect of customer aggression and sexual harassment on service provider well-being, work-related attitudes and behavior; 3) Coping strategies used by service providers in response to customer aggression and sexual harassment (i.e., problem-solving, escape-avoidance, support-seeking); and 4) A comparison between the main characteristics of aggression and sexual harassment by customers and by insiders.     

Self-evaluation maintenance and the perception of friends and strangers

A self-evaluation maintenance (SEM) model was used to make predictions about the positivity of perception of the performance of friends and strangers. The model predicts that when the target of perception is close (i.e., a friend) the target's performance should be perceived more positively on dimensions of low personal relevance (to the perceiver) and less positively on dimensions of high personal relevance. If the target is psychologically distant (i.e., a stranger), this tendency should be attenuated. Thirty-four female subjects were given positive and negative feedback on a social sensitivity and an esthetic judgment task. One task had greater relevance for some subjects and the other task had greater relevance for the remaining subjects. Subjects rated their perception of a friend's and a stranger's performance on these tasks. The patterning of positivity in perception conformed to the pattern predicted by the SEM model. Subjects' awareness of their behavior as well as individual differences in self-esteem and repression-sensitization were also examined and discussed.     

A criterion-shift model for enhanced discriminability in perceptual identification: A note on the counter model

The original version of the counter model for perceptual identification (Ratcliff & McKoon, 1997) assumed that word frequency and prior study act solely to bias the identification process (i.e., subjects have a tendency to prefer high-frequency and studied low-frequency words, irrespective of the presented word). In a recent study, using a two-alternative forced-choice paradigm, we showed an enhanced discriminability effect for high-frequency and studied low-frequency words (Wagenmakers, Zeelenberg, & Raaijmakers, 2000). These results have led to a fundamental modification of the counter model: Prior study and high frequency not only result in bias, but presumably also result in a higher rate of feature extraction (i.e., better perception). We demonstrate that a criterion-shift model, assuming limited perceptual information extracted from the flash as well as a reduced distance to an identification threshold for high-frequency and studied low-frequency words, can also account for enhanced discriminability.     

Psychopathie,antisoziale Persönlichkeitsstörung und Sexualdelinquenz

In today’s field of forensic psychiatry, psychopathy is seen as a subtype of antisocial personality disorder and includes manipulative behavior, egocentric and arrogant characteristics, high-risk behavior as well as a lack of empathy. Empirical data on the prevalence of psychopathy and antisocial personality disorder among offenders greatly vary depending on the study design and the composition of the sampled population. Offenders who committed both violent and sex offenses seem to have antisocial traits with a higher probability than offenders who committed only violent or only sex offenses. In the context of criminal responsibility and risk assessment for sex offenders, antisocial and psychopathic traits have a negative impact on the prediction of recidivism. Many study results, even though not all, additionally indicate that the combination of psychopathic traits and sexual deviance (i.?e. for example a paraphilic disorder such as sexual sadism) in sex offenders may be associated with a particularly high risk to reoffend. Due to the specific interpersonal characteristics (e.?g., dominant, provocative behavior, exaggerated self-esteem), therapeutic treatment of sex offenders with antisocial and psychopathic traits is often difficult. The regular supervision by the therapist is considered to be crucial to avoid harmful relationship dynamics or distorted perception of the therapist.     

Identifying topic sentencehood

Four experiments were conducted to assess two models of topic sentencehood identification: the derived model and the free model. According to the derived model, topic sentences are identified in the context of the paragraph and in terms of how well each sentence in the paragraph captures the paragraph's theme. In contrast, according to the free model, topic sentences can be identified on the basis of sentential features without reference to other sentences in the paragraph (i.e., without context). The results of the experiments suggest that human raters can identify topic sentences both with and without the context of the other sentences in the paragraph. Another goal of this study was to develop computational measures that approximated each of these models. When computational versions were assessed, the results for the free model were promising; however, the derived model results were poor. These results collectively imply that humans' identification of topic sentences in context may rely more heavily on sentential features than on the relationships between sentences in a paragraph.     

Positive and negative characteristics of marital interaction and their association with marital satisfaction in middle-aged and older couples

The study examined age differences in positive (e.g., warm) and negative (e.g., hostile) characteristics of marital interactions between middle-aged and older couples and whether these characteristics were differentially associated with marital satisfaction by age. Spouses' perception of partners' positive and negative behavior during marital interaction was assessed in general and following disagreement and collaborative tasks. Trained observers coded spouses' positive and negative behavior during interactions. Older individuals reported higher marital satisfaction and perceived their spouse's behavior as less negative in general and more positive across all contexts than middle-aged individuals. Spouses' perceptions of their partners' positive and negative behavior independently predicted marital satisfaction for both age groups across contexts. Perceptions of partners' negative behavior in general and of both positive and negative behavior in the disagreement task were more closely associated with marital satisfaction for older spouses than for middle-aged spouses. Results point to the importance of positive and negative characteristics in marital functioning across age cohorts and indicate that such characteristics may be context dependent. Findings suggest that, in some contexts, both positive and negative characteristics are more salient for older adults.     

Gaze behavior during urban cycling: Effects of subjective risk perception and vista space properties

In this research, we investigate how gaze behavior during urban cycling is affected by subjective risk perception and the local spatial configuration. For this purpose, participants cycled at five defined test locations while wearing a mobile eye tracking system. Next to the fixation duration, we extracted sight vector lengths (i.e., the distance between the current body location and the gaze location) and gaze angles (i.e., the degree to which the gaze deviates from the current travel direction). Concerning risk perception, participants provided a hazard estimate for each test location, as well as information about specific areas they experienced as dangerous. This information was aggregated into a local hazard level across all participants. Finally, the vista space (i.e., the space visible from the current position during a fixation) was quantified via isovist analysis. The results imply that spatially open locations, extending about equally into all directions, increase the level of perceived risk. Depending on the local spatial properties, participants also gaze into different directions, rather than further ahead and into their travel direction. Higher cycling experience and greater familiarity with a location enabled a more foresighted and focused gaze behavior. Our findings underline the importance to provide cyclists not only with enough space and with unobstructed views, but also to limit the space they are required to distribute their attention to.     

How do cynical employees serve their customers? A multi-method study

In this multi-method study, we investigate how social job demands (i.e., social interruptions) and resources (i.e., colleague support) in the service context influence employee (negative) (re)actions to customers through cynicism towards the job. In addition, we investigate why customers are less satisfied with the provided service when employees endorse a cynical attitude. To test the hypothesized process, we used observer ratings of the employee–customer interactions regarding the number of interruptions and employee negative (re)actions during service encounters, employee self-reports of overall colleague support and daily cynicism, and customer-ratings of service quality. Participants were 48 service employees and 141 customers. Results of multi-level structural equation modelling analyses showed that whereas the number of observed social interruptions during service encounters related positively to cynicism, social support related negatively. Cynical employees exhibited more negative (re)actions towards their customers (e.g., expressed tension, were unfriendly). Consequently, the more negative (re)actions employees showed towards their customers, the less satisfied customers were with the service quality. The study contributes to the literature by explaining what makes service employees cynical about their work, and why cynical employees provide low-quality services.     

Testing parameters in structural equation modeling: every "one" matters

A problem with standard errors estimated by many structural equation modeling programs is described. In such programs, a parameter's standard error is sensitive to how the model is identified (i.e., how scale is set). Alternative but equivalent ways to identify a model may yield different standard errors, and hence different Z tests for a parameter, even though the identifications produce the same overall model fit. This lack of invariance due to model identification creates the possibility that different analysts may reach different conclusions about a parameter's significance level even though they test equivalent models on the same data. The authors suggest that parameters be tested for statistical significance through the likelihood ratio test, which is invariant to the identification choice.     

Affordances and Events: Theory and Research

In replying to the commentaries, I focus on issues relating to theory, empirical practice (i.e., to how research on events and affordances has been conducted), and empirical research that I think is needed. I reiterate my argument that because they differ qualitatively, affordances might be perceived without prior or concurrent perception of the underlying events. I suggest that research on event perception might, in principle, inform research on the perception of affordances, but existing research has made no explicit attempt to do this. I conclude by stressing the need for new research and for exponents of event perception to identify a theoretical motivation, within ecological theory, for why events should be perceived.     

Intergroup conflict management strategies as related to perceptions of dual identity and separate groups

The authors examined the relations between (a) the perceptions of dual identity and separate groups and (b) intergroup conflict management strategies, in two contexts: the conflict between the secular and religious sectors in Israel and the allocation of resources among organizational subunits. In both contexts, contention (i.e., forcing one's will on the other party) was associated with the perception of separate groups. Only in the organizational context, avoidance (i.e., doing nothing or discontinuing participation in the conflict) was associated with the perception of dual identity. Problem solving (i.e., finding a solution that is acceptable to both parties) was related to the perception of dual identity in the secular-religious context. In the organizational context, this relation appeared only under a low perception of separate groups. Yielding (i.e., satisfying the other party's needs at the expense of one's own) was related to the perception of dual identity in the organizational context. In the secular-religious context, this relation appeared only under a high perception of separate groups. The authors discussed the varying pattern of the associations between (a) the perceptions of dual identity and separate groups and (b) the conflict management strategies in the two contexts in terms of the Dual Concern Model and the perceived feasibility of the strategies.     

Understanding the Development of Team Identification: A Qualitative Study in UN Peacebuilding Teams

Purpose

The goal of our study was to scrutinize the psychological processes that occur in individuals when developing identification with a highly diverse team.

Design/Methodology/Approach

A qualitative, theory-generating approach following the principles of grounded theory was chosen as research design. Data were obtained from 63 personal interviews with members of seven UN peacebuilding teams in Liberia and Haiti. These teams were particularly well suited for analyzing the dynamics of identification processes as they constitute extreme cases with respect to team members’ identity diversity.

Findings

Our analysis reveals four different processes that occur as individuals develop team identification (TI): enacting a salient identity, sensemaking about team experience, evaluating collective team outcomes, and converging identity.

Implications

We can show that team members engage in both individual- and collective-directed sensemaking processes during TI development, thereby using internal (i.e., other team members) and external points of reference (i.e., team-external actors) for ingroup/outgroup comparisons. Moreover, our study reveals different modes of identity convergence (i.e., active, reactive, and withdrawal) which are associated with different types of TI (i.e., deep-structured TI, situated TI, and disidentification).

Originality/Value

Although team members’ identification with their workgroup has long been considered important for effective team functioning, knowledge about its development has remained limited and largely without empirical footing from a real-world team context. Our study represents the first empirical attempt to inductively identify the processes that occur in individuals as they develop TI.