Interpersonal Perception in Internet Chat Rooms

Accurate personality judgments are important for successful interpersonal interactions. Because millions of people use the Internet everyday to create and maintain interpersonal relationships, the current study investigated interpersonal perception in Internet chat rooms. Participants were 156 undergraduate students who interacted in chat rooms for 15 min either one-on-one or in groups of six. Using the Social Relations Model (Kenny, 1994), it was found that in one-on-one interactions, judges were able to achieve consensus for the targets' traits of extraversion, agreeableness, and openness. For extraversion and openness, this agreement corresponded with targets' self-perceptions. Unlike research using face-to-face interactions, consensus was highest and assimilation was lowest when participants interacted one-on-one. Judges in group interactions tended to like the targets less and viewed them less favorably across all personality traits than did judges in one-on-one interactions. Targets' self-reported personality had little predictive power in determining who was liked in Internet chat rooms. However, targets' prior chat room experience was consistently found to be a moderate predictor of likability.     

"Any girls want to chat press 911": partner selection in monitored and unmonitored teen chat rooms.

We examined the search for partners by participants in two teen chat services having different ecologies. Over 12,000 utterances from monitored and unmonitored chat rooms were analyzed to assess online partner selection attempts and to see how such attempts may be influenced by the presence of an adult monitor. We found that the search for partners is ubiquitous in adolescents' online haunts, just as it is in their offline lives, and approximately two requests for a partner occur each minute. Although partner selection appears to be an important activity in online teen chat rooms, there are differences in frequency and format (e.g., the use of numerals, sexualized requests) as a function of participants' age and gender, and chat room ecology (monitored vs. unmonitored).     

Boredom Proneness,Social Connectedness,and Sexual Addiction Among Men Who Have Sex With Male Internet Users

The authors collected surveys from 517 men who have sex with men (MSM) recruited from Internet chat rooms to examine the relationships among boredom, social connectedness, and sexual addiction. The results provide addictions professionals psychosocial factors to assess when working with sexually addicted MSM.     

Internet use by the socially fearful: addiction or therapy?

The Internet has often been argued to have adverse psychological consequences, such as depression or anxiety symptoms, among "over-users." The present study offers an alternative understanding, suggesting the Internet may be used as a forum for expanding social networks and consequently enhancing the chance of meaningful relationships, self-confidence, social abilities, and social support. An online sample of 188 people was recruited over the Internet, while paper and pencil tests were administered to an offline sample group of 27 undergraduate university students, who were regular Internet users. Subjects completed the Zung Depression Scale (ZDS), Depression, Anxiety and Stress Scales (DASS), Eysenck Personality Questionnaire?Revised Short Scale (EPQ-R Short), Fear of Negative Evaluation (FNE) scale, Internet Use Questionnaire (IUQ), and an Internet Effects Questionnaire (IEQ). Results suggested that there was no relationship between time spent online and depression, anxiety, or social fearfulness. Those who primarily used the Internet for online chat believed that the Internet is psychologically beneficial to them, but also believed that frequent Internet users are lonely and that the Internet can be addictive. It is argued that "chat" users who are socially fearful may be using the Internet as a form of low-risk social approach and an opportunity to rehearse social behavior and communication skills, which, may help them improve interaction with offline, face-to-face, social environments.     

Connecting developmental constructions to the internet: identity presentation and sexual exploration in online teen chat rooms

The authors examined the online construction of identity and sexuality in a large sample of conversations from monitored and unmonitored teen chat rooms. More than half of the 583 participants (identified by a distinct screen name) communicated identity information, most frequently gender. In this way, participants compensated for the text-based chat environment by providing information about themselves that would be visible and obvious in face-to-face communication. Sexual themes constituted 5% of all utterances (1 sexual comment per minute); bad or obscene language constituted 3% of the sample (1 obscenity every 2 minutes). Participants who self-identified as female produced more implicit sexual communication, participants who self-identified as male produced more explicit sexual communication. The protected environment of monitored chat (hosts who enforce basic behavioral rules) contained an environment with less explicit sexuality and fewer obscenities than the freer environment of unmonitored chat. These differences were attributable both to the monitoring process itself and to the differing populations attracted to each type of chat room (monitored: more participants self-identified as younger and female; unmonitored: more participants self-identified as older and male).     

Online communication, compulsive Internet use, and psychosocial well-being among adolescents: a longitudinal study

The present study investigated the relationships between adolescents' online communication and compulsive Internet use, depression, and loneliness. The study had a 2-wave longitudinal design with an interval of 6 months. The sample consisted of 663 students, 318 male and 345 female, ages 12 to 15 years. Questionnaires were administered in a classroom setting. The results showed that instant messenger use and chatting in chat rooms were positively related to compulsive Internet use 6 months later. Moreover, in agreement with the well-known HomeNet study (R. Kraut et al., 1998), instant messenger use was positively associated with depression 6 months later. Finally, loneliness was negatively related to instant messenger use 6 months later.     

Family Experiences and Self-Criticism in College Students: Testing a Model of Family Stress,Past Unfairness,and Self-Esteem

Marriage and Family Therapists and other mental health professionals are often unaware of the sexual activity of preadolescent girls. The reason for this is the lack of research reporting on the sexual behavior of these young people. Also, in many cases the family may attend therapy for an unrelated issue and the sexual activity goes unnoticed. The present paper is an exploration into the lives of pre-teenagers' (ages 8–13) sex lives as they reported them in Internet chat rooms. Research on the content of chat rooms on the Internet is practically non-existent regarding this age group. Based on reports from over 1,300 pre-teen girls over a five-year time period, the results indicate that for some young girls, their young lives are filled with sexual behavior of one sort or another. They appear to be well versed in sexual terms and behaviors. In some cases the girls are forced into sexuality by a relative; in other cases, they appear to engage freely in sex with their boyfriends; in yet other cases they are forced by an older male. The girls overwhelmingly report that their parents are unaware of their sexual chatting on the Internet, even though it occurred regularly throughout the day. These girls are at risk. They are at risk for pregnancy and for sexual transmitted diseases, including HIV, not to mention the concomitant psychological effects. The data also indicate that the girls do not think about the consequences of their sexual behavior. Birth control and condom use appear not to be issues of concern for these young girls. Given the increased accessibility and use of the Internet by young people and the ability to create private spaces, blogs, and soon which are often sexual in nature, it is important for marriage and family therapists to understand the level of sexualization of some of these young girls in order to better address their needs and the needs of their families.     

The influence of novelty and complexity on exploratory behavior in 12-month-old infants

This study investigated the influence of the novelty of the environment and the novelty and complexity of the objects (toys) it contained on the exploratory behavior of 12-month-old infants. Each infant was given a choice between novel and familiar toys located in two adjacent rooms (toy rooms). The novelty of the objects was manipulated by allowing the infants to play with one set of toys during a 5-min familiarization trial prior to the choice trial. The novetly of the environment was manipulated by allowing some infants to see, enter, and remain in the toy rooms during the familiarization trial. Finally, the complexity of the objects was manipulated by varying the number of familiar and novel toys; some Ss had four toys in each set (complex array) and some had only one (simple array). The results indicate that all three factors influenced the infants' exploratory behavior. Ss first approached, and spent more time manipulating, the novel than the familiar toys; they spent more time in the toy rooms if they were novel; and they spent more time manipulating the complex array of toys than the simple array.     

Psychology of communication technology use in the workplace.

It is generally understood that employees in organizations misuse technology in specific ways--by sending and receiving personal email, frequenting chat rooms, and using the Web for non-work-related reasons. However, little research has focused on what motivates this type of use. The present study extends existing communication technology and organizational literatures by going beyond usage assessments and examining how an employee's psychological state influences motivations for non-work-related communication technology use during company time.     

Inadvertent exposure to pornography on the Internet: Implications of peer-to-peer file-sharing networks for child development and families

A request from the National Academies to prepare a presentation for a Workshop on Non-Technical Strategies to Protect Youth from Inappropriate Material on the Internet occurred before much was known about children, youth, and the Internet. The author's strategy was to investigate websites that cater to children and adolescents. The developmental issue of consumer socialization was raised by a visit to the Disney website. In contrast, the developmental issues of sexuality, aggression, and intergroup relations were raised by visits to chat rooms hosted by two different Internet Web portals. Examination of existing research literature, in conjunction with visits to the websites, led to the following conclusions: (1) Many parents are aware of the problems of making children the targets of commerce; however, they are quite unaware of the kind of social and cultural worlds young people are creating online. (2) Children and adolescents are not simply the targets of adult Internet creations; they are active participants in creating their own cybercultures, for example, in teen chat rooms. (3) The nature and norms of these cultures can be very much influenced by adult rules, regulations, and participatory monitoring. (4) The important developmental issues raised by this new medium are not unique to the Internet. For example, each psychosocial phenomenon from consumerism to sexuality to aggression has important manifestations in the culture at large.     

The Scope of WebCounseling: A Survey of Services and Compliance With NBCC Standards for the Ethical Practice of WebCounseling

A survey of 136 Web sites offering counseling through computer chat rooms and e‐mail revealed a wide range of credentials of providers, fees for service, and low levels of compliance with the ethical standards for WebCounseling published by the National Board for Certified Counselors (NBCC). Eight months after the first data collection point, more than a third of the WebCounseling sites were no longer in operation. Credentialed professionals provided significantly higher levels of compliance with NBCC standards than did noncredentialed providers. Implications of Web services for professional practice and public confidence in the profession in this medium are discussed.     

Von anderen Patienten lernen

Today, internet-based technologies are used at all levels of psychosocial services. Current psychotherapeutic applications concentrate on the implementation of traditional approaches in the internet. Self-help programs are posted onto the net, therapies are conducted via e-mail and groups meet in virtual chat rooms. If one looks at the development of the web over the last 2 years, it becomes clear that the substantial growth and popularity of this medium is due to internet platforms where contents and knowledge can be developed in collaborative environments and experiences can be shared with other users. The present paper addresses this development. On the basis of our example it is discussed how collaborative elements can be integrated into a psychotherapeutic application.     

Internet dependence in the collegiate population: the role of shyness.

Low sensation seeking and loneliness have been associated with collegiate Internet dependence. In an attempt to further explicate the factors associated with collegiate Internet dependence, interpersonal shyness (both online and in face-to-face [FTF] interactions) was explored. An online questionnaire was used to assess Internet dependency and shyness. The results demonstrated the predicted interaction such that shyness level for nondependents did not differ online or in FTF interactions. However, dependents' shyness was greater in FTF interactions relative to online interpersonal exchanges. The results were discussed in terms of how various Internet resources (e.g., e-mail, chat rooms, and instant messages) can be used to ameliorate shyness and how such negatively reinforced behavior could foster dependence.     

An emotional signature of political ideology: Evidence from two linguistic content-coding studies

Approach–avoidance frameworks for political ideology have been proposed with increasing frequency. Following such frameworks and a wider motivation–emotion literature, it was hypothesized that political ideology would be predictive of the extent to which anxiety (avoidance-related) versus anger (approach-related) words would be evident in written texts. Study 1 sampled user-generated text within conservative versus liberal Internet chat rooms. After correcting for the greater normative frequency of anger words, a crossover ideology by emotion type interaction was found. Study 2 found a parallel interaction among college students writing about a non-political topic. Political ideology thus has a discrete emotional signature, one favoring anxiety among conservatives and anger among liberals.     

The shared online whiteboard: An assistance tool to synchronous collaborative design

IntroductionThe work presented in this paper comes from an industrial need for the development of new support tools for remote collaborative design. Within this framework, we present a literature review on this concept and propose the development of an online collaborative whiteboard.ObjectiveThis study aims to determine whether or not shared whiteboards can be used for remote design task collaboration, in conjunction with online chat interactions. It additionally seeks to discover if the organization of relationships and interactions within groups alter the structure of task completion.MethodThis tool was evaluated through the remote design task of a data structure diagram with data collected from 42 computer science students. This approach was carried out through students in triads, separated into different rooms who communicated via online chat and/or whiteboard. There were two variables in this experimental design, the presence or absence of a project leader and the sequencing of exchanges (each member asked permission to use the tool). This experiment aimed to determine whether the task requested could be performed and if similarities to a natural situation could be observed. Data was collected from actions performed on the whiteboard and chat interactions. The observations were conducted using a verbal interactions observation grid that was taken from a natural synchronous collaborative design situation. It included different dimensions such as cognitive synchronization, the proposal and evaluation of solutions and non-task oriented interactions.ResultsThe results show that the tool allows students to collaborate. A variety of behaviors can be observed in terms of whiteboard usage and chat interactions that depend on the experimental conditions. This study shows that the tool may be used in a natural situation and that group consciousness and coordination are very important factors in this type of task. It is clear that the nature of the chat interaction depends on the role of the subject within the group. We also observed a high level of non-task oriented communication, which was more than we expected.ConclusionThe shared online whiteboard designed in this study allows for the completion of a collaborative design task with different groups structures.     

Evaluation of the 113Online Suicide Prevention Crisis Chat Service: Outcomes,Helper Behaviors and Comparison to Telephone Hotlines

Recognizing the importance of digital communication, major suicide prevention helplines have started offering crisis intervention by chat. To date there is little evidence supporting the effectiveness of crisis chat services. To evaluate the reach and outcomes of the 113Online volunteer‐operated crisis chat service, 526 crisis chat logs were studied, replicating the use of measures that were developed to study telephone crisis calls. Reaching a relatively young population of predominantly females with severe suicidality and (mental) health problems, chat outcomes for this group were found to be comparable to those found for crisis calls to U.S. Lifeline Centers in 2003–2004, with similar but not identical associations with specific helpers' styles and attitudes. Our findings support a positive effect of the 113Online chat service, to be enhanced by practice standards addressing an apparent lack of focus on the central issue of suicidality during chats, as well as by the development of best practices specific for online crisis intervention.     

Therapist training in video chat technology for use in an adaptive digital mental health intervention: Challenges,facilitators and implications for training models

Objective

This qualitative study investigated therapist training experiences, elements of skill acquisition, and barriers and facilitators associated with conducting assessments, and the delivery of low- and high-intensity therapist assistance delivered via video chat technology, adjunctive to a transdiagnostic digital mental health intervention programme for anxiety and depression.

Methodology

In total, 34 semistructured interviews were conducted with 20 therapists. Twenty interviews explored experiences of training to administer a clinical assessment tool, and 14 additional interviews explored training experiences of delivering low- and high-intensity therapist assistance via video chat technology.

Results

Reflexive thematic analysis identified three themes: video chat skill acquisition, competencies transferrable to video chat and video chat service quality. Training and supervision were identified as important to scaffold skill development, and therapists described surprise that their skill set was transferrable to video chat. The most cited barrier to the adoption of video chat was the management of risk and distress, along with environmental suitability. Frequently cited facilitators to the adoption of video chat included stable Internet connection, protocols and resources.

Conclusion

The benefits of video chat technology and digital mental health interventions can be maximised through the expansion and integration of training into existing teaching curricula. If therapists are familiarised and competent to deliver mental health services via the Internet, as well as in person, the future adoption of blended and stepped-care models is likely to be increased.     

Mastery or mystery? Therapeutic writing: A review of the literature

Recent developments in online support and counselling suggest that the users of chat rooms, for example, or the Samaritans' e-mail 'listening' service, have already discovered the power of writing as a self-help vehicle. Developments in computer-mediated counselling and therapy are essentially text-based and client-driven. The therapeutic use of expressive and reflective writing is not widely recognised in British counselling and therapy circles. The empirical foundations for the therapeutic uses of the literary arts are, however, well established. This review aims to map the use of 'writing therapy' by drawing together cross-disciplinary research and practitioner reports which might support the place of writing as a creative therapy in its own right, whether as an adjunct to face-to-face counselling or as a self-help tool.