教师工作满意感与工作绩效:职业倦怠的中介效用

本研究通过考察398名幼儿园和小学教师的工作满意感、职业倦怠和工作绩效状况,采用纵向研究方法,借助于结构方程模型建构,以揭示其工作满意感、职业倦怠与工作绩效三者之间的关系。结果表明,(1)工作满意感对工作绩效存在显著的影响;(2)工作满意感通过职业倦怠中情感耗竭维度的中介作用影响教师的工作绩效;(3)职业倦怠中人格解体维度和成就感低落维度对工作绩效没有显著影响。     

Relationships among burnout, job involvement, and organizational citizenship behavior

R. Cropanzano, D. E. Rupp, and Z. S. Byrne (2003) found that emotional exhaustion (i.e., 1 dimension of burnout) negatively affects organizational citizenship behavior (OCB). The authors extended this research by investigating relationships among 3 dimensions of burnout (emotional exhaustion, depersonalization, and diminished personal accomplishment) and OCB. They also affirmed the mediating effect of job involvement on these relationships. Data were collected from 296 paired samples of service employees and their supervisors from 12 hotels and restaurants in Taiwan. Findings demonstrated that emotional exhaustion and diminished personal accomplishment were related negatively to OCB, whereas depersonalization had no independent effect on OCB. Job involvement mediated the relationships among emotional exhaustion, diminished personal accomplishment, and OCB.     

大学生归因方式、气质性乐观与心理幸福感的关系

采用问卷调查的方法,对350名大学生的归因方式、气质性乐观与心理幸福感(即抑郁、生活满意度)的关系进行了研究,结果表明:(1)归因方式问卷的总分与气质性乐观、生活满意度呈显著负相关,与抑郁呈显著正相关,气质性乐观与抑郁呈显著负相关,与生活满意度呈显著正相关;(2)归因方式的自身性维度上,乐观者、悲观者的归因方式无显著性差异;持久性和整体性维度上,对可控性低水平事件的归因方式无显著性差异,对中、高水平事件,悲观者的归因方式比乐观者更悲观;(3)归因方式对抑郁、生活满意度的影响以气质性乐观为中介变量.     

中小学教师的职业倦怠与工作压力、自尊和控制点的关系研究

本研究旨在探讨中小学教师的职业倦怠与工作压力、自尊和控制点的关系。用教师职业倦怠问卷、工作压力调查表、自尊量表和控制点量表对766名教师进行了问卷调查。结果发现：教师的职业倦怠与工作压力、自尊和控制点之间存在显著的相关关系;教师的工作压力、自尊、控制点分别对职业倦怠的情绪衰竭、非人性化、低成就感具有显著的预测作用。     

The mediational role of perceived stress in the relation between optimism and burnout in competitive athletes

Burnout has been highlighted as an important issue, not only in occupational settings but also among athletes. Optimists appear to be more resistant to burnout, which might be partly explained by lower levels of stress. The purpose of this study was to investigate the relationship between optimism and burnout symptoms in 217 athletes (139 males and 78 females, aged 16 to 19 years), while also examining stress as a mediator in this relationship. The results showed that optimism had a significant negative relationship with both stress and burnout. Mediation analyses indicated that perceived stress fully mediated the links between optimism and two symptoms of burnout, emotional/physical exhaustion and sport devaluation, and partly mediated the link between optimism and a third symptom, reduced sense of accomplishment. The findings indicate that individual factors, such as optimism, may play an important role in the development of burnout by virtue of their association with stress. Future research should, therefore, investigate the longitudinal effects of optimism on stress and burnout.     

Personality Traits Associated with Genetic Counselor Compassion Fatigue: The Roles of Dispositional Optimism and Locus of Control

Compassion fatigue (CMF) arises as a consequence of secondary exposure to distress and can be elevated in some health practitioners. Locus of control and dispositional optimism are aspects of personality known to influence coping style. To investigate whether these personality traits influence CMF risk, we surveyed 355 genetic counselors about their CMF, locus of control orientation, and degree of dispositional optimism. Approximately half of respondents reported they experience CMF; 26.6% had considered leaving their job due to CMF symptoms. Mixed-method analyses revealed that genetic counselors having an external locus of control and low optimism were at highest risk for CMF. Those at highest risk experienced moderate-to-high burnout, low-to-moderate compassion satisfaction, and tended to rely on religion/spirituality when coping with stress. CMF risk was not influenced by years in practice, number of genetic counselor colleagues in the workplace, or completion of graduate training in this area. Recommendations for practice and education are outlined.     

压力情境认知评价与工作倦怠的关系

为探讨压力情境认知评价与工作倦怠的关系,选取北京、河南两家公司的303名员工进行了调查。分层结果分析发现,在控制了人口统计学因素之后,挑战评价对玩世不恭存在显著正向预测作用,控制评价对情绪衰竭、玩世不恭和成就感低落存在显著负向预测作用;进一步分析发现,控制评价在情绪中心应对和情绪衰竭、问题中心应对与成就感低落之间按的关系上具有调节作用。结果表明,压力情境认知评价是影响员工工作倦怠的重要因素。     

Job satisfaction and cortisol awakening response in teachers scoring high and low on burnout

The burnout syndrome is an important psychosocial risk in the job context, especially in professions with a strong social interaction, as in the case of teaching. High levels of burnout have been related to negative psychological indicators and hormonal alterations. This study compares job satisfaction and the cortisol awakening response (CAR) in teachers scoring high (HB) and low (LB) on burnout. HB teachers showed lower job satisfaction and no significant differences in the CAR when compared with the LB group. The results of the study suggest a general dissatisfaction with work along with a different functioning of the hypothalamo-pituitary-adrenocortical axis in HB teachers. Although non significantly, they showed a lower magnitude of the CAR than LB teachers. When considering the whole sample, emotional exhaustion and depersonalization correlated negatively and personal accomplishment positively with each subscale of the job satisfaction questionnaire whereas cortisol levels or CAR did not correlate significantly with both burnout subscales and job satisfaction. These results should be taken into account when working to prevent burnout in teachers, as the modified parameters could be considered indicators of the onset or development of the syndrome.     

The mediational role of perceived stress in the relation between optimism and burnout in competitive athletes

Abstract

Burnout has been highlighted as an important issue, not only in occupational settings but also among athletes. Optimists appear to be more resistant to burnout, which might be partly explained by lower levels of stress. The purpose of this study was to investigate the relationship between optimism and burnout symptoms in 217 athletes (139 males and 78 females, aged 16 to 19 years), while also examining stress as a mediator in this relationship. The results showed that optimism had a significant negative relationship with both stress and burnout. Mediation analyses indicated that perceived stress fully mediated the links between optimism and two symptoms of burnout, emotional/physical exhaustion and sport devaluation, and partly mediated the link between optimism and a third symptom, reduced sense of accomplishment. The findings indicate that individual factors, such as optimism, may play an important role in the development of burnout by virtue of their association with stress. Future research should, therefore, investigate the longitudinal effects of optimism on stress and burnout.     

Domestic Stress and Well-Being of Employed Women: Interplay Between Demands and Decision Control at Home

Family researchers have suggested that shared decision control is important for coping with stressful demands at home, whereas occupational stress theorists view personal decision control as an essential coping resource. We studied the effects of home demands, personal decision control, and shared decision control at home on burnout and satisfaction with life, using Karasek’s job-demands-control model to gauge home stress and its outcomes. Participants were 133 mothers employed in secretarial and managerial jobs. We hypothesized that shared control would correlate more strongly with burnout and satisfaction with life than would personal control. In multiple regression analyses, demands had independent main effects on both outcomes. Shared control significantly predicted satisfaction with life, but not burnout, and personal control predicted neither. It is suggested that in families (as in teams), shared decision control may be a more potent coping resource than personal control.     

Born to burnout: A meta-analytic path model of personality, job burnout, and work outcomes

We quantitatively summarized the relationship between Five-Factor Model personality traits, job burnout dimensions (emotional exhaustion, depersonalization, and personal accomplishment), and absenteeism, turnover, and job performance. All five of the Five-Factor Model personality traits had multiple true score correlations of .57 with emotional exhaustion, .46 with depersonalization, and .52 with personal accomplishment. Also, all three dimensions of job burnout had multiple correlations of .23 with absenteeism, .33 with turnover, and .36 with job performance. Meta-analytic path modeling indicated that the sequential ordering of job burnout dimensions was contingent on the focal outcome, supporting three different models of the burnout process. Finally, job burnout partially mediated the relationships between Five-Factor Model personality traits and turnover and job performance while fully mediating the relationships with absenteeism.     

Which occupational risk factors are associated with burnout in nursing? A meta-analytic study

Numerous empirical studies have suggested a link between occupational factors and the burnout syndrome. The effect sizes of the association reported vary widely in nursing professionals. The objective of this research was to assess the influence of five occupational factors (job seniority, professional experience, job satisfaction, specialization and work shift) on the three burnout dimensions (emotional exhaustion, depersonalization and personal accomplishment) in nursing. We conducted a meta-analysis with a total of 81 studies met to our inclusion criteria: 31 on job seniority; 29 on professional experience; 37 on job satisfaction; 4 on specialization; and 6 on work shift. The mean effect sizes found suggest that job satisfaction and, to a lesser extent, specialization were important factors influencing the burnout syndrome. The heterogeneity analysis showed that there was a great variability in all the estimates of the mean effect size. Various moderators were found to be significant in explaining the association between occupational factors and burnout. In conclusion, it is important to prevent the substantive moderators that are influencing these associations. The improved methodological variables explain most of the contradictory results found in previous research on this field.     

Mediating Role of Satisfaction with Growth Opportunities on the Relationship Between Employee Development Opportunities and Citizenship Behaviors and Burnout

Theory and research from disparate areas were integrated to test if satisfaction with growth opportunities would mediate the influence of job‐ and company‐provided development opportunities on citizenship behaviors and employee burnout. In a sample of professional employees, the results of structural equation modeling provided support for partial mediation. Job‐provided development opportunities were significantly related to satisfaction with growth opportunities, which, in turn, was related to the citizenship behaviors of interpersonal helping, personal industry, and loyal boosterism and to the burnout dimension of personal accomplishment. Job‐ and company‐provided development opportunities also had a direct and differential association with forms of citizenship behaviors and burnout dimensions. Implications of the results for theory and practice are discussed. Directions for future research are offered.     

教师组织公平感与组织公民行为:工作倦怠的中介作用

采用问卷调查法,检验教师组织公平感与组织公民行为之间关系以及教师工作倦怠在二者之间的作用。通过对来自重庆和湖南郴州共32所中小学1325名教师的调查数据进行层次回归分析、中介效应检验和优势分析,结果显示:学校组织程序公平是教师组织公民行为的显著正向预测变量;教师工作倦怠是教师组织公民行为的显著负向预测变量;教师工作倦怠在教师组织公平感与其组织公民行为关系之间有显著的中介作用,其中热情枯竭和成就丧失的中介效应更为显著。     

A causal model of burnout among self-managed work team members

The findings on burnout that are almost universally from research in service settings are applied to an industrial setting with self-managed work teams. Researchers formulated several hypotheses on the basis of this literature. These hypotheses were then used to develop a structural (causal) model that was tested and refined using LISREL 8. Data were collected from 320 employees concerning perceptions of several job and organization conditions, as well as the three components of burnout. Results indicated that role conflict contributed to emotional exhaustion, and participation in work teams diminished it. Job ambiguity, low co-worker support, and low job ability contributed to feelings of low personal accomplishment. These results were consistent with previous findings. When insufficient time to complete a job was removed from the workload measures, workload actually diminished burnout, a finding opposite from previous research. Other organization factors had no significant impact on burnout in this setting.     

Index to Volume 25 of Journal of Personal Selling & Sales Management

Job burnout has been described as a syndrome of emotional exhaustion, depersonalization, and a feeling of reduced personal accomplishment that frequently occurs among individuals who do client-centered work of some kind such as selling. Burnout is a particularly troubling condition as it has been related to a host of organizational problems ranging from increased turnover to decreased job satisfaction and performance. Burnout has been well documented and studied in several client-centered positions such as nursing and teaching, but it has received little attention in the sales literature. This paper builds on previous research by shedding light on the sequential steps in the burnout process in personal selling while empirically testing a model of burnout in the professional selling position.     

Relationships between individual-level factors and burnout: A meta-analysis of Chinese participants

We meta-analytically tested the relationships between job burnout dimensions (emotional exhaustion, depersonalization, and reduced personal accomplishment) and five factor model personality traits, personal resources, and coping strategies in Chinese participants. It showed that most of the variables considered were significantly related to job burnout dimensions in the expected direction. A comparison of the results of this study with Alarcon’s meta analysis showed that the correlations of burnout with individual level factors were in the same direction, but the magnitudes of the effect sizes differed to a certain extent. Implications of the findings and future research directions were discussed.     

中小学教师的工作倦怠与其相关因素的关系研究

本研究旨在探讨中小学教师的工作倦怠与其职业压力应对策略、教学效能感和社会支持的关系。用教师工作倦怠问卷、职业压力应对策略调查表、教学效能感量表和社会支持评定量表对766名中小学教师进行了问卷调查。结果发现：（1）中小学教师的工作倦怠与其职业压力应对策略、教学效能感和社会支持之间存在显著的相关关系;（2）教师的主动应对、被动应对、教学效能感和社会支持分别对教师的整体工作倦怠感及其情绪衰竭、非人性化和低成就感等维度具有显著的预测作用。     

教师教学效能感和工作倦怠的关系

为探讨教师效能感与其工作倦怠之间的关系,利用教师教学效能感问卷和工作倦怠问卷对247名中学教师进行施测。结果表明（1）教龄长短和婚姻状况对教师的个人教学效能感（p〈O．01）、人格解体（p〈0．01）和成就感降低（p〈o-01）具有显著的影响;（2）教师的一般教育效能感对其工作倦怠的耗竭因素具有显著的预测作用（p〈0．01）;（3）教师的个人教学效能感对其工作倦怠的人格解体（p〈0．01）和成就感降低因素（p〈O．01）具有显著的预测作用。     

学校组织气氛对教师工作倦怠的影响

问卷调查了410名北京市中学教师,探讨了学校组织气氛对教师工作倦怠的影响。结果发现:教师的工作倦怠没有性别、是否班主任、年龄、任课班级数量、学生人数、周任课时数上的差别。在职称和婚姻因素上有明显的差别,玩世不恭维度上,高级职称的教师工作倦怠明显高于中教一级和中教二级教师,中教一级和中教二级教师之间的工作倦怠没有显著差异,单身教师的情绪衰竭和成就感低落比己婚教师明显偏高。在控制了人口统计学变量之后,分层回归和优势分析发现:支持行为和限制行为能显著预测情绪衰竭,限制行为的贡献更大;支持行为、监督行为、限制行为和同事行为能显著预测玩世不恭,支持行为的贡献更大;支持行为、同事行为和疏远行为能显著预测成就感低落,同事行为的贡献更大;亲密行为对情绪衰竭、玩世不恭和成就感低落没有预测作用。