Effets du soutien organisationnel perçu et des caractéristiques de l’emploi sur l’anxiété au travail et l’épuisement professionnel : le rôle médiateur de la satisfaction des besoins psychologiques

Based on organizational support theory, job characteristics model, and self-determination theory, we examined the mechanisms that underlie the relations between organizational factors and ill-being. Specifically, the main purpose of the present study was to demonstrate the mediating role of the psychological needs for autonomy (i.e., the need for individuals to feel volitional and responsible for their own behavior), competence (i.e., the need for individuals to interact effectively with their environment), and relatedness (i.e., the need for individuals to feel connected and accepted by others), in the relationships of perceived organizational support (i.e., the degree to which employees believe that their organization values their contributions and cares about their well-being) and three motivational job characteristics (i.e., task identity, task significance, and work scheduling autonomy) to job anxiety and burnout. This is the first research, to the best of our knowledge, to test for the joint effects of perceived organizational support and motivational job characteristics on job anxiety and burnout through psychological need satisfaction. Four hundred and fifty-seven employees (216 men and 241 women) from different sectors (i.e., industry, trade, crafts) took part in the study. Fifty-seven participants worked in companies with less than 10 employees, 105 in companies with 11–49 employees, 138 in companies with 50–249 employees, 33 in companies with 250–499 employees, and 124 in companies with more than 500 employees. The hypothesized model was tested with structural equation modeling analyses. Results provided support for our hypotheses and revealed that all hypothesized paths were significant. Specifically, our results showed that perceived organizational support and job characteristics were positively related to psychological need satisfaction. In addition, satisfaction of these psychological needs was negatively associated with job anxiety and burnout. Therefore, feelings of autonomy, competence, and relatedness play a central role in the development or reduction of well- and ill-being at work. These results are consistent with previous research in the work context, which has shown that social factors (e.g., autonomy-supportive behaviors) have significant effects on workplace mental health through their influence on psychological need satisfaction. Practical and research implications as well as suggestions for future research are discussed.     

Influence du leadership éthique sur l’engagement affectif et l’épanouissement psychologique : le rôle médiateur de la satisfaction vis-à-vis de l’équilibre entre domaines de vie

The inter-professional national agreement of 19 June 2013 emphasizes the role of managers in promoting quality of work life. The latter aims jointly at employees’ health and company performance due to commitment. In the present study we tested the indirect effect of ethical leadership on affective commitment and psychological flourishing via satisfaction with work–family balance. Among employees, 221 filled out a questionnaire. The results indicate, on the one hand, the positive links between ethical leadership and affective commitment and psychological flourishing, and on the other hand the mediating role of satisfaction with work–family balance in these two relationships. We provide recommendations to improve quality of work life.     

Succès de carrière et bien-être psychologique au travail des conseiller-e-s de l’accompagnement professionnel : rôle médiateur de la satisfaction des besoins psychologiques

Within the framework of complex links between well-being and performance, this study aimed at examining the relations between objective and subjective career success and psychological well-being at work (PWBW) as well as the mediating effects of psychological needs satisfaction (PNS). French career counselors (n = 138) completed a questionnaire. Results showed that psychological needs satisfaction of autonomy, relatedness and competence had a mediating effect between objective career success (financial and hierarchical) and subjective career success (social and psychological), and the well-being. More exactly, three types of PNS had a mediating effect between the social and psychological career success and the PWBW while autonomy and relatedness PNS mediatized the relation between financial career success and PWBW. Only need satisfaction for relatedness mediatized the link between hierarchical success and PWBW. Occupational success would be a positive health at work resource. Facilitating forms of success and SBP becomes a promising track in health. The investigation can be widened to other jobs linked to counseling and to other different business sectors.     

Une étude sur le rôle modérateur des traits de personnalité sur la relation entre les conditions de l’organisation du travail et la détresse psychologique

This study is about psychological distress lived by Canadian workers. Only a few studies considered personal traits in the comprehension of this phenomenon. This study aims to determine the moderator role of self-esteem, the sense of control and the sense of cohesion on the relation between the work organization conditions and psychological distress. Some longitudinal data (n=7338 workers) coming from five cycles (1994-2003) of the National Population Health Survey (NPHS) have been used to complete some multilevel analysis (n1=time and n2=individual). The results indicate that the sense of control and the sense of cohesion play a moderator role on the relation between some of the work organization conditions and the level of psychological distress.     

Rôle du cahier des charges et de l’évaluation de sites web sur l’effet de conformité à travers la gestion de contraintes et la qualité ergonomique de pages web

IntroductionPrevious studies have shown that the schedule of conditions orientates the designers’ activity. It leads them to generate and consider more constraints linked to the prescribed ones (provided in the schedule of conditions). In addition, when designers had to evaluate websites before making their productions, they reused into their own productions some characteristic from websites evaluated and visited before designing (that corresponds to the conformity effect).ObjectiveWe carried out an experimental study that aimed to determine the mutual influence of schedule of conditions and conformity effect on constraints accounted by designers and usability quality of the web pages they created. No study has determined the combined effects of these two points of web design on the designers’ activity.MethodTwo groups of professional web designers (the first one dealt with a creative schedule of conditions and the other one with an ergonomic schedule of conditions) had to create two webpages (home page and another one). The experimental study was divided into three successive stages: (1) launching of the two-page design, (2) evaluating two websites, and (3) continuing the two-page design.ResultsThe main results showed that the constraints prescribed in the schedule of conditions affected the first stage of design. Nevertheless, after the evaluation stage (stage 2), this influence decreased during the last design stage (stage 3).ConclusionThe evaluation improved the number of constraints linked to end-users taken into account by the designers during the last stage of their design activity. Nevertheless, the usability quality of web pages created by designers was higher for the designers who dealt with the ergonomic schedule of conditions than for the others.     

Effet médiateur de la satisfaction des besoins psychologiques entre les contraintes,justice organisationnelle et personnalité avec le bien-être subjectif et l’épuisement professionnel

The aim of this article was to measure subjective well-being and burnout for managers. We examined the links between psychological burden, decision latitude, organizational justice, as well as personality factors and self-esteem, and subjective well-being, and burnout. We measured the mediator effect of the basic psychological needs between the organizational factors and personality factors on subjective well-being and burnout. The data derived from a questionnaire submitted to 163 managers, allowed us to establish a correlation matrix, linear regressions on subjective well-being and burnout and mediation analysis. Significant links appeared between organizational inductors and burnout, between self-esteem, neuroticism, agreeableness, related need and burnout.     

L’habilitation des salariés : le rôle du supérieur et des collègues

Organizational initiatives to empower employees have limited success if they are supported only by top managers. The goal of this study is to examine how two actors in the workers’ proximal social environment, the supervisor and colleagues, contribute to employee empowerment. A questionnaire study was conducted with a sample of 418 workers relying both on psychological and behavioral self-report measures of employee empowerment. Multiple regressions revealed that contributions from the supervisor and colleagues are distinct, additive and interact in a synergic way to increase employee empowerment. These results suggest that it is important to foster favorable conditions in the workers’ proximal social environment to instill employee empowerment.     

L’effet du sens du travail sur l’intention de quitter des personnels soignants en EHPAD. Quel impact de la satisfaction au travail et de la charge de travail ?

The aim of this study was to explore the relationships between the meaning of work and the intention to leave, job satisfaction and workload in a pre-pandemic context. In a population highly affected by turnover problems, care assistants working in French EHPAD (n = 125) completed a self-administered online questionnaire. The results of the study show a significant link between the variables mentioned above. Job satisfaction exerts a mediating effect between the meaning of work and the intention to leave. This mediation is not found for workload. This study highlights the interest of working on the meaning of work as a possible lever against the intention to leave.     

Télétravail en temps de crise,engagement organisationnel affectif et satisfaction de vie professionnelle : le rôle de l’ajustement au télétravail et de la satisfaction vis-à-vis de l’équilibre entre domaines de vie

IntroductionThe COVID-19 health crisis considerably accelerated the use of telework.ObjectiveThe present study focuses on the impact of telework frequency on workers’ work-life satisfaction and affective organizational commitment. This study also evaluates the mediating role of satisfaction with work-family balance in these two relationships. Finally, it investigates the moderator role of telework adjustment (i.e., adaptation to changes resulting from the transition to a virtual environment) in the relationship between telework frequency and work-family balance satisfaction, as well as the drivers of this adjustment.MethodIn all, 377 teleworkers replied to an online questionnaire measuring the above-mentioned variables.ResultsThe increase in telework frequency is directly associated with a decrease in workers’ work-life satisfaction and affective organizational commitment, due to the degradation of their work-family balance satisfaction. Yet, once workers have made significant adjustments to telework, direct and indirect negative impacts of telework frequency are reduced. Finally, telework adjustment is largely predicted by whether telework resulted from choice or obligation, by the telework environment at home, and by the organizational support provided to workers.ConclusionTheoretical and practical implications of these results will be discussed, with potential avenues to best support the deployment of remote work.     

Le rôle médiateur de la réflexivité et du climat entre la distance de pouvoir et l’efficacité d’une équipe de travail

In this study, we investigate the mediating role of reflexivity (West, 1996) and climate to innovation (Anderson & West, 1998) between power distances and effectiveness of work teams of engineers training. Regression analysis (Baron & Kenny, 1986) reveals a total mediation of climate and a partial mediation of reflexivity. These results are discussed from a practical perspective.     

Effets de l’expression d’embarras et de la personnalité du candidat sur l’évaluation,la réaction comportementale et la décision d’embauche du recruteur

Job interview is a standardized situation that carries high stakes and involves impression management tactics. When an incident occurs in such a situation it could create embarrassment. Usually the expression of this self-conscious emotion positively affects others’ judgment. The aim of this study is to know whether this positive effect could also be observed in a job interview and whether it may vary depending on how embarrassment is expressed and with the personality of the job applicant. Contrary to what it is observed in an ordinary context, the absence of expression is favored by the recruiters; the expression of embarrassment is rather negatively perceived, especially when it is not controlled. The issue of emotional expressivity during interview will be discussed.     

Sentiment de responsabilité pour le changement et l'innovation dans le contexte du comportement de santé : le rôle de la charge de travail cognitive,le leadership,l’autonomisation et la personnalité proactive

The innovation is one of the possible answers to the actual global competitive context able to foster and cope the high standards necessary for survival and competition of the organisations. The objective of this study, realized in the health context, is the exploration of the relationships between the innovative work behaviour and three antecedents (proactive personality, job cognitive demands and empowering leadership) trying to maintain the interactionist perspective between individual factors and context factors. These relationships have been investigated with a mediator role of felt responsibility to change, the individual belief that has a person when has feeling of responsibility in a realisation of transformations and new and constructive changes.     

Impact du célibat géographique des marins sur le conflit travail-famille et la satisfaction professionnelle

The goal of this research is to study the impact of geographical celibacy on work-family conflict and job satisfaction. Indeed, we made the hypotheses that geographical celibates will have more negative feeling toward these two concepts. In order to test these hypothesis, 5298 sailors of the French Navy answered a questionnaire that measured job satisfaction and work-family conflict. Results show that there are differences and that geographical celibates feel more conflict than non-geographical celibates. Moreover, they are less satisfied by their job. This study allows us to question the relevance of this status in a military institution where mobility is particularly high.     

L’effet du contrôle comportemental,l’auto-efficacité et la charge subjective de travail sur l’intention d’usage d’un progiciel de gestion intégré

The aim of this paper is to explain the variance of intent for adopting enterprise resource planning systems (ERP). Based on the technology acceptance model (TAM, Davis, 1989), we studied the impact of self-efficacy and two regulatory elements effectiveness: behavioral control and subjective workload that may influence the usefulness, usability and the intention to use an ERP system. The results of this quantitative study develop a revised TAM highlighting the synergy between the variables mentioned and dimensions of subjective workload in a Tunisian airline enterprise.     

Ajustement rôle parental et rôle professionnel,un synchroniseur externe des rythmes attentionnels de l’enfant

The aim of this study was to investigate in families of two working parents the effects of parents’ work organisation and work-related stress on the level and rhythmicity of their children's attention in school. Four hundred and sixty children between five and 10 years of age, divided into three age groups, completed crossing-out tests. Each parent completed a coded and anonymous questionnaire. The results, analysed using a repeated measures ANOVA (α = 0.05), suggest that the mother's and father's work organisation and work-related stress impact on the child's attention differently according to age. Irregular professional activities, difficult to foresee and out of step with social life, as well as mental strain and accumulated stress could affect the regulatory function of the family on the child's receptiveness to learn at school.     

Effets des pratiques organisationnelles vertueuses sur les comportements citoyens et l’intention de rester dans l’entreprise : le rôle médiateur de l’adéquation personne-organisation

The aims of this study were to explore the effects of virtuous organizational practices on employees’ citizenship behaviors towards the organization and employees’ intention to remain, and to test the mediating role of the person-organization fit in these relationships. A total of 290 employees from different sectors responded to the study. The results revealed that these practices had positive effects on citizenship behavior and intention to stay in the organization and that person-organization fit mediated these relationships partially and completely respectively. The results of this study, devoted to the innovative construct of virtuous organizational practices and its relationship to work attitudes and behaviors, suggest different avenues for research and action, which are discussed.