The effects of a job crafting intervention on the success of an organizational change effort in a blue-collar work environment

The current study in a blue-collar context investigates whether a job crafting intervention may facilitate employee adaptation to organizational change, while decreasing exhaustion and increasing positive attitudes towards change and safety behaviour. It was hypothesized that the intervention would increase job crafting behaviours (i.e., seeking resources, seeking challenges, and optimizing demands) resulting in decreased employee exhaustion, and improved change attitudes and employee safety behaviour (i.e., adherence to organization’s standard operating procedures). The quasi-experimental study revealed that, after the intervention (consisting of a workshop, four weeks of job crafting implementation, and an evaluative session), employees reported an increase in two of the three trained job crafting strategies (i.e., seeking challenges, optimizing demands). Moreover, those who participated in the intervention reported lower levels of exhaustion, improved cognitive and behavioural attitudes towards change, and increased safety behaviour. The intervention was found to improve the affective, cognitive, and behavioural components of a change attitude due to increases in seeking challenges. Results were similar after controlling for quality information and leadership behaviour during the change. It is concluded that a job crafting intervention and resulting job crafting behaviour can be an effective way to achieve successful adaptation to organizational change.     

Mental health professionals' attitudes towards people who are deaf

Mental health professionals' attitudes towards deaf people were examined in relation to their previous contact with deaf people and their knowledge of deafness. Data were gathered regarding different aspects of contact, including the number and type of relationships participants had had with deaf people. A cognitive-processing theory of attitude change following contact (Rothbart & John, 1985) was explored. Knowledge of deafness did not correlate with attitudes towards deaf people but a relationship was found between the amount of contact that professionals had with deaf people of equal or higher status and more positive attitudes.     

On the nature of attitude–behavior relations: the strong guide,the weak follow

This study investigated the role of attitude strength as a moderator variable with regard to the direction of the relation between attitudes and behavior. The hypothesis was tested that strong attitudes guide behavior, whereas weak attitudes follow behavior in accordance with self‐perception principles. The study (N = 106) consisted of two sessions. In session 1, attitudes and attitude strength (certainty, importance, centrality) towards Greenpeace were measured. One week later, participants returned to the laboratory (session 2) and were given the opportunity to donate money to Greenpeace. After the participants' decision to donate money or not, attitudes towards Greenpeace were measured again. The results were consistent with the predictions. First, strong attitudes were more predictive of donation behavior than weak attitudes. Moreover, session 2 attitudes of weak attitude participants were influenced by their donation behavior, whereas no such effect was found among strong attitude participants. Finally, strong attitudes were also found to be more stable over time than weak attitudes. The results provide a complete overview of the moderating role of attitude strength with regard to the bi‐directional attitude‐behavior relationship. Results are discussed in the light of attitude retrieval versus attitude‐construction processes. Copyright © 2002 John Wiley & Sons, Ltd.     

The impact of exposure to media coverage of the 2012 Paralympic Games on mixed physical ability interactions

The current work assessed the impact of the 2012 Paralympic Games on psychological factors operating during interactions between physically disabled and nondisabled group members. In a two‐wave longitudinal design, the pre‐ to post‐Paralympic increase in exposure to Paralympic media coverage led to more positive in‐group norms about disabled people's competence and improved intergroup contact quality among both physically disabled and nondisabled participants. Moreover, more positive norms about disabled people's competence partially mediated the relationship between media exposure and contact quality. However, exposure to Paralympic media coverage did not appear to impact embarrassment about intergroup contact within either group. Findings are discussed in terms of the efficacy and limitations of Paralympic media coverage to improve intergroup relations in the mixed physical ability context.     

Challenge your stereotypes! Human Library and its impact on prejudice in Poland

Human Library is a public event aimed at reducing stereotypes and prejudices, in the form of an interactive, contact‐based intervention. It employs the logic of a regular library yet with readers “borrowing” Living Books, which are real people representing various minority groups. Readers engage in 30‐min conversations, during which they can challenge their stereotypes and widen their scope of knowledge and understanding. This pre‐post intervention study examined the effectiveness of the Human Library (held in Wroc?aw, Poland) in reducing social distance towards Roma, Muslims, dark‐skinned, and transgender people, as well as in decreasing homonegativity. Also, we measured whether participation in the Human Library changes individual attitudes towards diverse workgroups. We found that the Human Library decreased social distance towards Muslims. Also, the more Living Books that the participants “read,” the bigger the shift in their social distance towards Muslims. Furthermore, we observed an increase in positive affective attitude towards working in diversified groups, as a result of participation in the event. The study serves as partial support for the effectiveness of the Human Library in altering one's attitude towards minority groups and diversity. The intervention is discussed as a promising but not yet entirely understood tool to improve intergroup relations.     

Promoting drivers' compliance with speed limits: Testing an intervention based on the theory of planned behaviour

The efficacy of a theory of planned behaviour (TPB)‐based intervention to promote drivers' compliance with speed limits was tested. Participants (N=300) were randomly assigned to an experimental condition, and received persuasive messages designed to change beliefs as specified in the TPB, or a control condition. Baseline and follow‐up (1 month post‐baseline) measures of TPB variables and behaviour were collected using postal questionnaires. Results showed that the intervention had a significant effect on one control belief, and significantly increased perceived behavioural control and reported behaviour. Mediation analyses confirmed that the control belief change generated the perceived behavioural control change and that the perceived behavioural control change generated the behaviour change. Implications for promoting road safety are discussed.     

Testing the bi‐dimensional effects of attitudes on behavioural intentions and subsequent behaviour

Attitudes are typically treated as unidimensional predictors of both behavioural intentions and subsequent behaviour. On the basis of previous research showing that attitudes comprise two independent, positive and negative dimensions, we hypothesized that attitudes would be bi‐dimensional predictors of both behavioural intentions and subsequent behaviour. We focused on health‐risk behaviours. We therefore also hypothesized that the positive dimension of attitude (evaluations of positive behavioural outcomes) would better predict both behavioural intentions and subsequent behaviour than would the negative dimension, consistent with the positivity bias/offset principle. In Study 1 (cross sectional design), N = 109 university students completed questionnaire measures of their intentions to binge‐drink and the positive and negative dimensions of attitude. Consistent with the hypotheses, both attitude dimensions independently predicted behavioural intentions and the positive dimension was a significantly better predictor than was the negative dimension. The same pattern of findings emerged in Study 2 (cross sectional design; N = 186 university students) when we predicted intentions to binge‐drink, smoke and consume a high‐fat diet. Similarly, in Study 3 (prospective design; N = 1,232 speed limit offenders), both the positive and negative dimensions of attitude predicted subsequent (6‐month post‐baseline) speeding behaviour on two different road types and the positive dimension was the better predictor. The implications for understanding the motivation of behaviour and the development of behaviour‐change interventions are discussed.     

The greatest magic of Harry Potter: Reducing prejudice

Recent research shows that extended contact via story reading is a powerful strategy to improve out‐group attitudes. We conducted three studies to test whether extended contact through reading the popular best‐selling books of Harry Potter improves attitudes toward stigmatized groups (immigrants, homosexuals, refugees). Results from one experimental intervention with elementary school children and from two cross‐sectional studies with high school and university students (in Italy and United Kingdom) supported our main hypothesis. Identification with the main character (i.e., Harry Potter) and disidentification from the negative character (i.e., Voldemort) moderated the effect. Perspective taking emerged as the process allowing attitude improvement. Theoretical and practical implications of the findings are discussed in the context of extended intergroup contact and social cognitive theory.     

Divergence over conformity: Change in immigration attitudes after the electoral success of an anti‐immigration populist party in the Finnish 2015 parliamentary elections

The populist, anti‐immigration‐oriented Finns Party was considered the winner of the Finnish 2015 parliamentary elections. In a representative sample of young adults (N = 606), a longitudinal pre‐ post‐election design revealed that attitudes towards immigration became more favourable among those disappointed by the outcome and those who did not vote for the Finns Party. Among the latter, both supporting the green‐red rival parties and disliking the Finns Party independently predicted increased support for migration. Other attitudes did not change. The results highlight the importance of social processes and identity concerns, particularly self‐categorization, as drivers of attitude change. While previous work has focused on conformity dynamics, our results suggest that diverging from an unwanted identity may be associated with attitude change.     

School-based,randomised controlled trial of an evidence-based condom promotion leaflet

A condom use promotion leaflet was designed for use with older teenagers in schools. The text targeted a series of cognitive and behavioural antecedents of condom use identified in the literature. Given previous evidence that motivational incentives can enhance the effectiveness of health promotion leaflets, the leaflet was presented in conjunction with a quiz and prize draw. Students were randomly assigned to either the intervention condition or a (no leaflet or incentive) control condition. Measures were taken immediately, pre-intervention and 4 weeks later from 404 students. The 20-min intervention successfully promoted six of the eight measured cognitions, namely (1) attitude towards using condoms with a new partner (2) attitude towards using condoms with a steady partner (3) normative beliefs in relation to preparatory actions (4) self-efficacy in relation to both preparatory actions and (5) condom use (6) intention to use condoms, as well as three measured preparatory actions, that is, purchasing condoms, carrying condoms and discussing condom use. The intervention did not increase condom use with steady or new partners but power to test intervention impact on condom use was curtailed.     

Children's Attitudes towards Peers with Disabilities: Associations with Personal and Parental Factors

The purpose of this study was to investigate the following: (i) associations among children's prior contact with people with disabilities and the three dimensions of children's attitudes towards people with disabilities: children's understanding of and their feelings about people with disabilities and their behavioural intentions to make inclusion decisions; (ii) the relation between children's behavioural intentions to make inclusion decisions and the demands of activity contexts and the types of disabilities; and (iii) the association between parents' attitudes and children's attitudes. Participants included 94 typically developing four‐ and five‐year‐old preschoolers. Children's understanding of disabilities and their prior contact with people with disabilities were found to be positively related to their feelings about people with disabilities; children's understanding of disabilities was a significant moderator of the relation between their behavioural intentions and activity contexts or types of disabilities. The hypothesized association between parents' attitudes and children's attitudes was not significant. Preschoolers may benefit from having more regular contact with people with disabilities to develop positive feelings towards their peers with disabilities, which is also related to their understanding of disabilities. Children's behavioural intentions to make inclusion decisions need to be understood in relation to their understanding of disabilities, the demand of activity contexts, and types of disabilities. Copyright © 2013 John Wiley & Sons, Ltd.     

Imagined contact as a prejudice‐reduction intervention in schools: the underlying role of similarity and attitudes

The present research tested a prejudice‐reduction intervention based on imagined contact. White children imagined interacting with a child from an ethnic out‐group (Asian) once a week for 3 weeks, or did not take part in this activity (control group). Compared with the control group, children who engaged in imagined contact subsequently showed more positive attitudes, greater perceived similarity, and willingness for intergroup contact. The effect of the intervention on willingness for contact was mediated by positive attitude change. Implications for imagined‐contact theory and the development of prejudice‐reduction techniques for schools are discussed.     

Does contact with lesbians and gays lead to friendlier attitudes? a two year longitudinal study

Attitudes toward and contact with lesbian women and gay men were assessed through questionnaires in a 2‐year follow‐up study in a cohort of 511 Norwegian participants, 19 years of age at first data collection. A substantial proportion reported negative attitudes at baseline (between 39 and 63%) and two years later (between 32 and 59%), females being more positive than males. A majority reported having no contact with lesbian women or gay men either at 19 years of age (66–79%) or 2 years later (51–62%). Longitudinally, the measures were moderately stable (Pearson's r 0.43–0.73), and contact change was positively related to attitude change. Also, attitude change positively predicted contact change. The findings imply that efforts to reduce stigma associated with homosexuality are still needed among young people in Norway. Copyright © 2002 John Wiley & Sons, Ltd.     

Beyond beliefs: Challenging obsessive thoughts and compulsive behaviours within a collaborative counselling relationship

Three clients with obsessive‐compulsive disorder were studied using a multiple case study approach. Clients' experiences of cognitive‐behavioural therapy, in particular the impact of having their beliefs challenged, and their responses to self‐monitoring tasks and behavioural experiments were investigated. Data included case notes made during therapy, pre‐ and post‐therapy questionnaires, and post‐therapy semi‐structured interviews. Qualitative analysis of the data identified clients' obsessive beliefs, general negative beliefs and meta‐cognitive beliefs, and explored any post‐therapy changes in these beliefs. The results demonstrated similarities between cases in obsessive beliefs (e.g. inflated responsibility for harm), general negative beliefs (e.g. feelings of failure), meta‐cognitive beliefs (e.g. the need to control thoughts) and affect (e.g. guilt). Questionnaire data from all three clients suggested no clinically significant post‐therapy changes in general negative beliefs and meta‐cognitive beliefs. However, idiosyncratic changes in obsessive beliefs were reported during therapy and at post‐therapy interview, and clients reported improved functioning and decreased levels of distress during therapy and at interview. Responses to challenge were uniformly positive, but reactions to self‐monitoring and behavioural experiments varied across cases. The implications of these findings for the treatment of obsessive‐compulsive disorder using cognitive behavioural techniques are discussed.     

A pictorial attitude IAT as a measure of implicit motives

We tested the hypothesis that a pictorial attitude variant of the Implicit Association Test (PA‐IAT) is a valid measure of implicit motives. The PA‐IAT aims to capture attitudes towards pictures that are related to implicit motives. In the first two studies, we showed that the pictorial attitude Implicit Association Test (IAT) correlated more highly with non‐IAT measures of implicit motives than other IAT variants. In the third study, we established the validity of the PA‐IAT experimentally and showed that the pictorial attitude IAT correlated with non‐declarative behavioural measures only if implicit motives were aroused. Copyright © 2010 John Wiley & Sons, Ltd.     

Character,Attitude and Disposition

Recent debate over the empirical psychological presuppositions of virtue ethics has focused on reactive behavioural dispositions. But there are many character traits that cannot be understood properly in this way. Such traits are well described by attitude psychology. Moreover, the findings of attitude psychology support virtue ethics in three ways. First, they confirm the role of habituation in the development of character. Further, they show virtue ethics to be compatible with the situation manipulation experiments at the heart of the recent debate. Finally, they show how the cognitive‐affective theory of personality and the two‐system theory of behavioural cognition are compatible, thereby undermining the current empirical challenge to virtue ethics. Empirical research into the nature and development of attitudes should therefore be central to philosophical discussions of virtue and character.     

Testing a contact intervention based on intergroup friendship between Roma and non‐Roma Hungarians: reducing bias through institutional support in a non‐supportive societal context

Although intergroup friendships have been shown to reduce prejudice, little research has considered whether interventions fostering intergroup friendship would be effective in highly prejudicial contexts. We conducted a quasi‐experiment (N = 61) to test whether a contact‐based intervention based on intergroup friendship could reduce bias against Roma people among non‐Roma Hungarians. Participants in the contact condition engaged in a face‐to‐face interaction with a Roma person, and responded to questions involving mutual self‐disclosure. Through pre‐ and post‐test questionnaires, we observed significant positive change in attitudes and contact intentions among participants in the contact condition, while these effects were not observed among participants in the control condition. Positive change was moderated by perceived institutional norms, which corroborates the potential of contact‐based interventions.     

The question‐behaviour effect in intergroup attitudes research: When do attitudes towards a minority predict a relevant behaviour?

We hypothesised that the question‐behaviour effect, referred to as the influence of questioning about a given behaviour on its subsequent performance, is a relevant issue when exploring the external validity of intergroup attitudes. In a pair of studies, we have corroborated that merely expressing attitudes towards the Jewish minority affects people's relevant behaviour towards this group. In an Internet study, participants who first completed verbal attitude measures were more likely to donate to a Jewish organisation compared to those who completed the measures after making the decision to donate. Moreover, responses to attitude measures of various types and donating to the Jewish organisation were correlated when attitudes had been expressed in the first step. When attitudes were measured after the decision to donate, only the responses to the traditional anti‐Semitic scale were correlated with this behaviour. In the field study, in which the time interval between attitude and behaviour measures was introduced, no question‐behaviour effect was observed. We explain the results with reference to cognitive dissonance and attitude accessibility mechanisms and discuss them in a broader context of attitude‐behaviour research.     

Structural model of acculturation attitudes and related psychosocial variables: Empirical evidence in native Spaniards

This work falls within the framework of the study of acculturation processes of natives and immigrants. Its goal is to test an explanatory multi‐group model of natives' acculturation attitudes as a function of diverse psychosocial variables: Prejudice and natives' appraisal of their own culture (in a direct way) and inter‐group contact and perceived inter‐group similarity (in an indirect way). Participants were 499 Spaniards surveyed for their attitude towards Romanian immigrants and 493 towards Ecuadorian immigrants. The indicators used took into account three socio‐cultural spheres: peripheral, intermediate and central areas. This multi‐group model shows an adequate fit to the data.     

Cooperation,ethnic salience and generalization of interethnic attitudes

This study compared the effectiveness of three theoretically-based conditions of intergroup cooperation in bringing about generalization of ethnic outgroup attitudes from a cooperation partner to the outgroup as a whole. Twenty-seven pairs of Dutch secondary school pupils were assigned at random to work together in triads to solve two word puzzles. The triads consisted of one Turkish pupil, always a confederate, and two Dutch pupils. The three conditions varied according to whether reference was made to the ethnic background of the confederate in both an introductory conversation and in the conversation-break between puzzles (High–High salience); only in the later break (Low–High); or not at all (Low–Low). Results show no differences between conditions in attitudes towards the partner, which were quite positive. However, attitude change only generalized in the two conditions in which ethnic membership was made salient (Low–High and High–High, which did not differ). These findings are discussed in terms of different models of intergroup contact, and how contact may actually work.