THE EFFECT OF QUALITY CIRCLE INITIATION ON MOTIVATION TO ATTEND QUALITY CIRCLE MEETINGS AND ON TASK PERFORMANCE

The motivation to attend quality circle (QC) meetings and the task performance of 47 quality circles over a three-year period were examined as a function of quality circle initiation (self- vs. management-initiated) in a field study. Motivation to attend meetings was operationally defined as the number of members per QC (QC size) and the attendance rate at QC meetings. Task performance reflected the number of projects completed and the amount of time required to complete the project. The results of a MANOVA suggested that QC initiation had significant impacts on motivation to attend meetings in that self-initiated QCs had more QC members than had management-initiated QCs. Further, management-initiated QCs solved more work-related problems and solved their problems significantly faster than did self-initiated QCs. The effect of QC initiation on the number of projects completed failed to reach significance, however, when QC size was controlled as a covariate. Further, a high attendance rate at QC meetings was associated with a low quantity of projects completed in self-initiated QCs and a slow speed of problem solving in management-initiated QCs. Some implications related to the effectiveness of QCs are discussed.     

Effects of Participation in Decision Making on Performance and Employee Attitudes: A Quality Circles Meta-analysis

This study explores the effects of a participative technique, quality circles (QCs), on several employee attitudes and performance. The sample included 36 studies with 42 independent samples. Mean effect sizes were small for employee attitudes and moderate for job performance suggesting QCs affected job performance to a greater degree than employee attitudes. For organizations involved in quality management these results seem to suggest that quality interventions have a stronger impact on job performance than on employee attitudes. The study conclusions provide a positive outlook on the effects of total quality management interventions on productivity.     

Quality circles in a unionized setting: Their effect on grievance rates

This study examined the effect of quality circles (QCs) on grievance rates in a unionized manufacturing plant. Because circles are designed to give employees additional influence over their work lives, it was hypothesized that QC participation would reduce the number of grievances filed by circle members. This hypothesis was tested with 166 employees at a large manufacturing plant using a repeated measures control group design. Grievance rates of QC members and nonmember control employees were monitored over a three-year period, from 12 months before to 24 months after circle implementation. A significant decline in circle members' grievance rates was observed for the first post-implementation year and remained stable during the following year. It was also found that QC members filed over two-thirds of all grievances throughout the entire three year measurement period. Alternative explanations for the findings are discussed, as well as their implications for cooperative labor-management relations.An earlier version of this paper was presented at the 98th Annual Convention of the American Psychological Association at Boston, August 10, 1990.     

Conceptualizations of Social Class in Afrtican American Women:

This article addresses the multiple definitions of social class in African American people and how the therapist's understanding of these definitions is important in therapeutic interventions with African American women. The article discusses: (a) the traditional ways in which social class has been defined in social science and the limits of these conceptualizations; (b) the multiple definitions of class within the African American community; and (c) treatment concerns for African American women based on class issues. Clinicians working with African American and other women who vary by class should be able to assess how class variables influence their therapeutic interventions with these women.     

Why are we fighting? A view of the “great war” from across the ocean

This article examines the dispute concerning the meaning of World War I among leading American intellectuals in the period 1915–1918. Taking center stage here are the views of one of the founding fathers of American pragmatism, John Dewey (1859–1952), on the causes of the “Great War,” its higher meaning and goals which led to America’s entry into the War and also its influence on the social reconstruction of American society and the post-War world order. The final section of the article is devoted to a critique of Dewey’s position towards American participation in the War by another famous American intellectual, Randolph Bourne (1886–1918), who laid the foundations for a tradition of social criticism in the U.S. in the twentieth century.     

Suicidal Behaviors in the African American Community

This article reviews the risk and protective factors associated with suicidal thoughts and behaviors in the African American community. The authors provide a brief review of the history of suicide research in African American communities and critique some of the paradigms and underlying assumptions that have made it difficult to address the problem of suicidal behaviors in the African American community. The article also summarizes the articles that are presented in this special edition of the Journal of Black Psychology on suicidality in the African American community.     

Terror as Usual: The Role of the Model Minority Myth in Asian American Women’s Suicidality

ABSTRACT

This article examines the influence of the model minority myth on the formation of suicidal tendencies among Asian American women. These women experience fractured realities under the myth as a form of everyday trauma, or “terror as usual,” which may influence their suicidal thinking or attempts. Using interview data collected from 44 Asian American women suicide survivors, this study employs narrative analyses of the interviews, drawing from the theoretical frameworks of women of color feminism, critical race studies, postmodern psychology, and critical anthropology. The first part of this article deconstructs the model minority thesis as a problematic framework for understanding Asian American achievement. The second part examines how these pressures are experienced by Asian American women as destructive material and psychic constraints. Specifically, the model minority myth contributes to Asian American women’s suicidality in three major ways: (a) the pressure to succeed creates unbearable stress for individuals as they try to live up to the stereotypical image of Asian American success; (b) the dissimulation of the myth as a social fact influences Asian American women to internalize model minority expectations and thus blame themselves if they are unable to succeed; and (c) the image of model success contributes to Asian American women becoming over-looked in the distribution of needed help and resources, further exacerbating their suicidal conditions. The article concludes with a discussion of implications of this study for both clinical and nonclinical practices needed to create social conditions for Asian American women’s mental wellness.     

Counseling Native Americans: An introduction for Non-Native American Counselors

This article provides a primer on counseling Native American clients for non-Native American counselors and psychotherapists. The diversity of this population is described and a general model of healing from a traditional Native American perspective is presented, with implications for counseling practice. Relevant research is reviewed and practical suggestions are offered for providing counseling services to Native Americans.     

African American women—education for what?

The article examines the long commitment of the black community to the education of its women as a tool toward liberation and the resulting emergence of a new genre of American intellectualism. The article explores the role of women as carriers and creditors of African American culture in the community, while distinguishing between intellect workers (those who distribute and apply culture) and intellectuals (those who create culture). In addition, the article explores how African American women, while providing a perspective of their own, have been uniquely able to bridge the concerns of black men and white women. It is the emergence of this new American radical intellectualism, as represented by African American women, that potentially comprises a significant and critical force within the American ideology. This new intelligentsia, the article surmises, is only limited by the prejudices and discrimination present in a racist, sexist, and classist society.     

Toward an African American Genogram

This article addresses the inadequacy of the standard genogram for African American families because of its underlying assumption that “family” is strictly a biological entity. The author suggests that this assumption is not culturally valid for African American families who have a long history of defining “family” as a kinship based on biological and functional ties. Using this conceptualization, an African American genogram is proposed.     

Psychotherapy With African American Men: What We Know and What We Need to Know

African American men are at an increasingly high risk of experiencing psychological disturbances. Strategies for establishing effective therapeutic relationships with these clients are provided in the literature. Notably absent are empirical data pertaining to the effectiveness of psychotherapy with African American men. This article reviews the literature on psychotherapy and proposes an agenda for the next decade of research with African American male clients.     

Design and development of the European American values scale for Asian Americans

Existing instruments for measuring Asian American acculturation emphasize behavior acculturation to the exclusion of value acculturation. Most are based on the assumption that acquisition of European American behavior occurs simultaneously with the loss of Asian behavior. With the advent of the Asian Values Scale (AVS; B.S.K. Kim, D.R. Atkinson, & P.H. Yang, 1999), it is now possible to assess adherence to Asian cultural values. This article describes the development of a scale that can be used to measure Asian American adherence to European American values. The current scale, combined with the AVS, can be used to independently measure Asian American acculturation to European American values and enculturation in Asian values.     

African American Couples in the 21st Century: Using Integrative Systemic Therapy (IST) to Translate Science into Practice

The complexity of the African American community in the United States continues to evolve. The growing number of professional African Americans who grew up in the postcivil rights era combined with the persistent reminders of inequity paints a complex backdrop for understanding African American relationships. The majority of our knowledge about African American couples disproportionately comes from nonclinical social science fields such as sociology and demography. Unfortunately, the scholarly literature on how to work with African American couples is relatively scant. This paper seeks to add to this limited literature by providing clinicians and scholars with a proposed set of issues to consider when conceptualizing and treating African American couples. In particular, the complexity and nuance needed to work with African American couples are best done by using an integrative model. Thus, this paper will discuss how the Integrative Systemic Therapy (IST) model is particularly well suited for working with African American couples. This paper will summarize the science on African American marriages with a focus on salient factors such as gender, SES, and trust, which will then be translated into clinical practice by utilizing a case example. The case example will be of a middle‐class couple in order to delineate the challenges and the growing heterogeneity of African Americans. The article will conclude with a commentary on the evolving heterogeneity of African Americans, which sheds light on how an integrative perspective is important for disentangling and embracing the growing complexity of African American couples.     

Counseling African Americans: Integrating Spirituality in Therapy

African American culture is rich with religious and spiritual traditions and practices that largely have been ignored in traditional approaches to counseling with this population. The purpose of this article is to describe the religious and spiritual dimensions of African American culture and to offer strategies for incorporating them into counseling African American clients.     

Sex Differences and/in the Self: Classic Themes, Feminist Variations, Postmodern Challenges

This article examines perspectives on and intersections between two recurrent themes in the history of American psychology: sex differences and theories of self. These themes and certain connections between them are considered in three eras: early American psychology, feminist psychology coincident with the second wave of feminism, and the recent postmodern turn in psychology. A contextual analysis of parallels and contrasts among theories of sex differences and of the self in these three eras highlights problems with modernist understandings, especially with essentialist construals of gender and individualistic understandings of self. The article presents relationally defined postmodern views of gender and self, and comments on their promise for the present era of globalization and the consequent increasing attention to interconnections among people.     

Gender Role Portrayals in American and Korean Advertisements

This article reports on an examination of gender role portrayals in American and Korean magazine advertisements that is based on the work of Erving Goffman (1979). Through a study of advertising images, we explored implied gender roles within and between cultures. Results of an analysis of a random sample of American advertisements are compared to results for comparable Korean magazines and to previous researchers' applications of Goffman's approach to American advertisements. Results indicate that sexism in American magazine advertisements has decreased but not disappeared. Evidence of sexism in Korean magazine advertisements was found as well. We also compared gender depictions in advertisements directed to magazine audiences of relatively different ages. Observations are made about differences in gender role portrayals in American advertisements over time, between cultures, and for different aged magazine readers.     

Counseling the Hispanic Client: Cuban Americans,Mexican Americans,and Puerto Ricans

This article describes a general framework that may be used when counseling Cuban American, Mexican American, and Puerto Rican clients. The psychological and sociocultural characteristics of these populations are described. Both differences and similarities among the 3 groups are reviewed. The identification of the client's worldview, cultural values, and family values provides a specific framework for counseling these clients. Specific and general guidelines are provided for the psychological assessment of Cuban American, Mexican American, and Puerto Rican clients.     

Womanist Therapy with African American Women with Disabilities

Abstract

African American women are at increased risk for disabilities. There is very little information available, however, regarding psychological interventions with African American women with disabilities. The purpose of this article is to discuss psychological intervention in working with African American women with acquired disabilities from a womanist perspective. Themes and interventions will be discussed. Recommendations for working with African American women with disabilities in a therapeutic context will be offered.     

The Initial Interview with Asian American Clients

When grouped with Pacific Islanders, Asian Americans constitute the fastest growing ethnic group in the United States. In this article, the authors provide background information for understanding the diversity and commonalities within Asian American populations and discuss the challenges of initial assessment with clients who identify as Asian Americans. We conclude this article with guidelines for conducting an effective initial interview with Asian American clients.