Information about a layperson's knowledge supports experts in giving effective and efficient online advice to laypersons

To give effective and efficient advice to laypersons, experts should adapt their explanations to the layperson's knowledge. However, experts often fail to consider the limited domain knowledge of laypersons. To support adaptation in asynchronous helpdesk communication, researchers provided computer experts with information about a layperson's knowledge. A dialogue experiment (N = 80 dyads of experts and laypersons) was conducted that varied the displayed information. Rather than sensitizing the experts to generally improve the intelligibility of their explanations, the individuating information about the layperson enabled them to make specific partner adjustments that increased the effectiveness and efficiency of the communication. The results are suggestive of ways in which the provision of instructional explanations could be enhanced in Internet-based communication.     

Internet experts' planning of explanations for laypersons: a Web experimental approach in the Internet domain

How flexible are Internet experts in taking the perspective of laypersons? A Web experimental approach is presented that examines the Internet experts' perspective taking in planning explanations for laypersons. The Internet was the topic to be communicated and it also provided the means to implement the experimental method. Participants rated how extensively they would treat some specific concepts when explaining a topic such as the WWW. Independent variables were the addressee's intention, their level of domain knowledge, and the importance of the concepts to be evaluated. The results show that the experts preferred planning strategies that integrated all three types of information. Though their planning decisions were mainly guided by conceptual constraints, the Internet experts also took into account information about the addressee's intention and prior knowledge.     

How to refer to ‘diabetes’? Language in online health advice

The adaptation of vocabulary between communication partners, i.e. the lexical entrainment phenomenon, is well documented. This study investigates whether the phenomenon can also be found in computer‐mediated communication between experts and laypersons. The respondents, who are medical experts (n = 46), answered to fictitious patients' queries on health problems. Language technicality within patients' queries was manipulated. One version contained certain concepts in everyday language, the other in technical language. Do experts adapt the vocabulary in their replies to that in the inquiry? Detailed analyses provide evidence that experts not only use the inquiry vocabulary, but also adapt the content of their answers to the technicality of the inquiry. Surprisingly, though queries differ in the use of vocabulary experts attributed very similar prior knowledge to the fictitious patient while providing them with very different replies. The results are discussed with respect to the implications for health counselling and for theoretical assumptions about adaptation in net‐based discourse. Copyright © 2005 John Wiley & Sons, Ltd.     

Playing dice with criminal sentences: the influence of irrelevant anchors on experts' judicial decision making

Judicial sentencing decisions should be guided by facts, not by chance. The present research however demonstrates that the sentencing decisions of experienced legal professionals are influenced by irrelevant sentencing demands even if they are blatantly determined at random. Participating legal experts anchored their sentencing decisions on a given sentencing demand and assimilated toward it even if this demand came from an irrelevant source (Study 1), they were informed that this demand was randomly determined (Study 2), or they randomly determined this demand themselves by throwing dice (Study 3). Expertise and experience did not reduce this effect. This sentencing bias appears to be produced by a selective increase in the accessibility of arguments that are consistent with the random sentencing demand: The accessibility of incriminating arguments was higher if participants were confronted with a high rather than a low anchor (Study 4). Practical and theoretical implications of this research are discussed.     

Casuistic Reasoning in Expert Narratives on Healthy Eating

Individualisation of healthy eating is a broad tendency in Western culture and is becoming a popular ideal in nutrition science. Public perception of dietary knowledge is central to this individualisation and many experts now aim to present dietary knowledge in a way which relates to individual experience, as well as a casuistic style in which particular cases are discussed in relation to general, universal principles. Analysis of casuistic narrative styles in the public communication about healthy eating by experts makes explicit their flexible use of both particular cases and universal claims, in which clinical and personal cases are narratively employed by the experts to invite readers to personally consider dietary knowledge. Such casuistic narration by experts relates human agency and particular bodies to universal concepts in a way that has generative and critical functions with respect to dietary knowledge and understanding. The public articulation of clinical narratives by experts make salient the intersubjective emergence and accumulation of dietary knowledge between expert reasoning and lay understanding. Personal narratives have an essential role in presenting casuistic reasoning through experts’ personal lives and making their own bodies relevant to public communication about healthy eating. This emphasises the experts’ personal agency in relationship to common norms and general knowledge. Furthermore, both clinical and personal narratives are used by experts in their assessment of the shortcomings in public health messages. Experts’ casuistic narration thus does not merely construct credibility but has epistemic functions in constructing dietary knowledge tangible with respect to actual eating practices.     

Bothered by abstraction: the effect of expertise on knowledge transfer and subsequent novice performance.

Although experts should be well positioned to convey their superior knowledge and skill to novices, the organization of that knowledge, and particularly its level of abstraction, may make it difficult for them to do so. Using an electronic circuit-wiring task, the authors found that experts as compared with beginners used more abstract and advanced statements and fewer concrete statements when providing task instructions to novices. In a 2nd study, the authors found that beginner-instructed novices performed better than expert-instructed novices and reported fewer problems with the instructions when performing the same task. In Study 2, the authors found that although novices performed better on the target task when instructed by beginners, they did better on a different task within the same domain when instructed by experts. The evidence suggests that the abstract, advanced concepts conveyed by experts facilitated the transfer of learning between the different tasks.     

创造力内隐理论研究：源起与现状

创造力内隐理论是指一般公众（专家和外行人）在日常生活和工作背景下所形成的,且以某种形式存在于个体头脑中的关于创造力概念、结构极其发展的看法。创造力内隐理论研究是近20年来人们极为关注的新趋势之一。该文从创造力内隐理论的提出和新进展两个方面,对近20年该领域的有关文献进行了综述;简要评价了研究的现状,并对创造力内隐理论研究的发展趋势进行了展望     

Believing what you’re told: Young children’s trust in unexpected testimony about the physical world

How do children resolve conflicts between a self-generated belief and what they are told? Four studies investigated the circumstances under which toddlers would trust testimony that conflicted with their expectations about the physical world. Thirty-month-olds believed testimony that conflicted with a naive bias (Study 1), and they also repeatedly trusted testimony that conflicted with an event they had just seen (Study 2)—even when they had an incentive to ignore the testimony (Study 3). Children responded more skeptically if they could see that the testimony was wrong as it was being delivered (Study 3), or if they had the opportunity to accumulate evidence confirming their initial belief before hearing someone contradict it (Study 4). Together, these studies demonstrate that toddlers have a robust bias to trust even surprising testimony, but this trust can be influenced by how much confidence they have in their initial belief.     

When Experts Argue: Explaining the Best and the Worst of Reasoning

Expert reasoning is responsible for some of the most stunning human achievements, but also for some of the most disastrous decisions ever made. The argumentative theory of reasoning has proven very effective at explaining the pattern of reasoning’s successes and failures. In the present article, it is expanded to account for expert reasoning. The argumentative theory predicts that reasoning should display a strong confirmation bias. If argument quality is not sufficiently high in a domain, the confirmation bias will make experts tap into their vast knowledge to defend whatever opinion they hold, with polarization and overconfidence as expected results. By contrast, experts should benefit even more from the power of group discussion to make the best of the confirmation bias—when they genuinely disagree that is, otherwise polarization is again likely to ensue. When experts interact with laymen other mechanisms can take the lead, in particular trust calibration and consistency checking. They can yield poor outcomes if experts do not have a sustained interaction with laymen, or if the laymen have strong opinions when they witness a debate between experts. Seeing reasoning as a mechanism of epistemic vigilance aimed at finding and evaluating arguments helps make better sense of expert reasoning performance, be it in individual ratiocination, in debates with other experts, or in interactions with laymen.     

教师的创造力内隐理论

创造力内隐理论是指一般公众（专家和外行人）在日常生活和工作背景下所形成的,且以某种形式存在于个体头脑中的关于创造力概念、结构及其发展的看法。教师的创造力内隐理论对学生创造力的培养和发展起着至关重要的作用。本文从教师对创造力的理解、创造性学生的态度和创造力培养观三个方面对该领域的研究进行综述,以期为我国开展此领域的研究提供一些借鉴。     

Biased language use in stereotype maintenance: the role of encoding and goals

In 4 studies, the authors investigated the relative impact of biased encoding of information and communication goals on biased language use. A category label (linguistic expectancy bias, Study 1) or a group label (linguistic intergroup bias, Study 2) was presented either before or after a story that participants were asked to communicate. Biased language use only emerged when participants learned about the group membership of the actor or the category label before hearing the story. However, communication goals had an effect on language use at the retrieval stage, independent of encoding (Studies 3 and 4). Although communication goal effects seemed to overwhelm encoding effects, encoding still influenced language use under externally imposed time pressure (Study 3) and self-imposed time constraints (Study 4). This research reaffirms the importance of both cognitive and communicative processes in stereotype maintenance and highlights the conditions under which they each operate.     

Three-and-a-half folk concepts of intentional action

Fiery Cushman and Alfred Mele recently proposed a ‘two-and-a-half rules’ theory of folk intentionality. They suggested that laypersons attribute intentionality employing: one rule based on desire, one based on belief, and another principle based on moral judgment, which may either reflect a folk concept (and so count as a third rule) or a bias (and so not count as a rule proper) and which they provisionally count as ‘half a rule’. In this article, I discuss some cases in which an agent is judged as having neither belief nor desire to bring about an action, and yet laypersons find the agent’s action to be intentional. Many lay responses apparently follow a rule, but many other seem biased. The contribution of this study is two-fold: by addressing actions performed without desire or belief, it expands Mele and Cushman’s account; it also helps discriminate between a two-rules and a three-rules theory. As a conclusion, I argue in favor of a three-and-a-half concepts theory.     

Cognitions of relationship quality: A prototype analysis of their structure and consequences

Laypersons’conceptions of a good heterosexual relationship were examined in four studies. In study 1, a total of 120 German college students listed all aspects of a good intimate relationship. The resulting 1,010 items represented 352 distinct features, of which the 64 most frequently mentioned were selected for further analyses. In study 2, a total of 107 German college students rated the degree of centrality of the 64 items and reliably distinguished central from peripheral features. These data are consistent with a prototype analysis of the concept “good relationship.” In study 3, central features were round to be more salient in memory than were peripheral features, and in study 4, central features were associated with shorter response latencies than were peripheral ones. The specific features identified by laypersons as central to a good relationship were compared to those identified by experts, and the similarities and differences between the lay concepts of love and good relationships were also examined.     

The De‐biasing Effect of Incidental Anger on Other‐provided Anchors

The current research investigates the effect of incidental anger on anchoring bias. We hypothesized that feeling angry will make people less influenced by other‐provided anchors because of the moving against action tendency associated with anger. That is, individuals in an angry state will be likely to perceive a given anchor as a viable target for their desire to attack and actively seek out anchor‐inconsistent information, thereby committing less anchoring bias. To examine our hypothesis, in Study 1, we manipulated emotions using film clips and administered a general knowledge task with other‐provided anchors. As predicted, participants in the anger condition showed less anchoring bias to the other‐provided anchors than those in the sad or neutral condition. Study 2 replicated the finding with a different emotion manipulation technique and different anchoring questions. More important, consistent with the moving against action tendency explanation, we also found that people in an angry state committed more anchoring bias for self‐generated anchors, compared with people in a sad or neutral state. Copyright © 2011 John Wiley & Sons, Ltd.     

We Value What Values Us: The Appeal of Identity-Affirming Science

Members of the public (Study 1; n =  184) and university students (Study 2; n =  101) evaluated a piece of research and indicated their support for its continuation. The research findings were held constant, but the methods that revealed those findings were attributed to either neuroscience or social science, and the conclusions based on those findings were biased either in favor of men or in favor of women. Study 1 revealed that participants were more positive about research that affirmed their gender identity and that was based on neuroscience rather than social science. Study 2 found this pattern to be apparent in more specialist samples. Indeed, participants with some scientific training were more influenced by research that affirmed the reader's gender identity. Participants with less scientific training, in comparison, were more influenced by the type of science described when making judgments about the value of the research. Contrary to popular claims, this suggests that scientific knowledge alone is no protection against the effects of bias on research evaluation. Implications for the practice and popularization of science are discussed.     

Exploring metaphor's epistemic function: Uncertainty moderates metaphor-consistent priming effects on social perceptions

Consistent with conceptual metaphor theory's claim that metaphors operate at a conceptual, and not just linguistic, level, prior research shows that priming perceptions related to concrete concepts influences perceptions related to dissimilar, more abstract concepts in metaphor-consistent ways. However, the theory's claim that metaphors function to reduce uncertainty about abstract concepts has yet to be experimentally assessed. Two studies tested whether situational variation in uncertainty moderates metaphor-consistent priming effects. Study 1 focused on the metaphor life is a path and showed that priming path perceptions (vs. literal representations) increased perceived autobiographical continuity only if uncertainty about personal identity was salient. Study 2 focused on verticality metaphors and showed that vertical orientation primes influenced satisfaction with the decision to attend one's current university in both directions (up is good, bad is down) only if uncertainty about the value of the college experience was salient.     

Seeing Like a Geologist: Bayesian Use of Expert Categories in Location Memory

Memory for spatial location is typically biased, with errors trending toward the center of a surrounding region. According to the category adjustment model (CAM), this bias reflects the optimal, Bayesian combination of fine‐grained and categorical representations of a location. However, there is disagreement about whether categories are malleable. For instance, can categories be redefined based on expert‐level conceptual knowledge? Furthermore, if expert knowledge is used, does it dominate other information sources, or is it used adaptively so as to minimize overall error, as predicted by a Bayesian framework? We address these questions using images of geological interest. The participants were experts in structural geology, organic chemistry, or English literature. Our data indicate that expertise‐based categories influence estimates of location memory—particularly when these categories better constrain errors than alternative (“novice”) categories. Results are discussed with respect to the CAM.