员工情绪智力与主观幸福感:获益支持与情绪劳动策略的中介作用

运用情绪智力问卷、主观幸福感问卷、获益支持问卷以及情绪劳动策略问卷对400名服务行业员工进行施测,建立结构方程模型以探讨获益支持及情绪劳动策略在情绪智力对主观幸福感影响中的中介作用。研究发现:(1)服务行业员工情绪智力处于中等水平,主观幸福感处于中等偏上水平;(2)员工情绪智力,获益支持、情绪劳动策略及主观幸福感之间两两相关;(3)获益支持与情绪劳动策略在员工情绪智力与主观幸福感之间起中介作用。     

Tell me who you are,and I will tell you how you feel?

Surprisingly little is known about the suggested mediator role of emotional intelligence and mood‐regulation regarding the relationship between personality and subjective well‐being. Three independent samples were administered to investigate whether EI and mood‐regulation served as mediators for subjective well‐being beyond personality. Using structural equation modelling, the authors demonstrated the superior role of extraversion and neuroticism in explaining satisfaction with life, happiness, positive and negative affect. Consistent mediation effects were found for the trait meta‐mood of repair. Contrary to expectations, the remaining variables (attention, clarity, self‐efficacy of affect regulation) did not mediate the relationship between personality and well‐being; neither did they show substantial incremental validity in explaining variance in SWB. Results are discussed with regard to methodological issues and practical implications. Copyright © 2009 John Wiley & Sons, Ltd.     

Do core self‐evaluations and trait emotional intelligence predict subjective well‐being in dental students?

We examined unique associations between surface personality traits of emotional intelligence, core self‐evaluations, and subjective well‐being in dental students. A cross‐sectional study of 218 undergraduates showed that trait emotional intelligence (trait EI) and core self‐evaluations (CSE) predicted subjective well‐being controlling the Big Five personality traits. Structural equation modeling showed that trait EI and the neuroticism component of CSE better predicted affective components of subjective well‐being, and cognitive CSE traits (self‐esteem, self‐efficacy, and locus of control) better predicted life satisfaction, the cognitive component of subjective well‐being. These findings demonstrate the utility of a parallel‐process approach that specifies differential prediction of cognitive and affective subjective well‐being components.     

Predictors of help‐seeking behavior: Distinction between help‐seeking intentions and help‐seeking behavior

The overall goals of this research were to: (a) examine whether help‐seeking intentions, subjective needs, depressive symptoms, and social support can predict actual help‐seeking behavior; and (b) clarify the moderating effects of social support on help‐seeking behavior using a longitudinal design. University students (N = 370) completed questionnaires that measured social support, subjective needs, depressive symptoms, and help‐seeking intentions during Time1, and questionnaires that measured actual help‐seeking behavior during Time2. Only subjective needs showed a positive effect on both help‐seeking intentions and actual help‐seeking behavior. Although depressive symptoms had a negative effect on help‐seeking intentions, they had a positive effect on actual help‐seeking behavior. Moreover, social support had a positive effect on help‐seeking intentions, and moderated the influence of subjective needs on actual help‐seeking behavior. Simple slope analysis indicated that subjective needs did not facilitate help‐seeking behavior among those with low levels of social support.     

Associations of Trait Emotional Intelligence with Social Support,Work Engagement,and Creativity in Japanese Eldercare Nurses

Work‐related resources can be positive antecedents of employee work engagement (WE) and creativity. Although trait emotional intelligence (EI) and social support may be crucial resources in nursing, their relationships with WE and creativity remain unclear. Hence, with special focus on the role of trait EI, we examined this relationship by applying the job demands‐resources (JD‐R) model. The participants were 489 eldercare nurses in Japan (female: n = 401; male: n = 88; age = 39.5 ± 11.0 years). The results showed positive associations between EI and the other studied variables. Furthermore, moderated mediation analyses revealed that higher trait EI enhanced the positive association among the triad of social support, WE, and creativity. The findings provide additional evidence that, in nurses, trait EI may be a noteworthy personal resource for creativity in the relationship between social support and WE.     

Does power boost happiness? The relative importance of personal versus social power in two cultures

Researchers have revealed that power has both independent and interdependent aspects, and how the two dimensions are activated depends on contextual goals and values. In the present study, we tested the differential effects of power on happiness in two cultures that differ in their relative emphasis of social relations. We hypothesized that in an interdependent culture (South Korea), power based on interpersonal connectedness (i.e., social power) would enhance happiness more than would power that stems from independence from others (i.e., personal power). In contrast, in an independent culture (America), we examined whether personal power would bring more happiness than would social power. Findings showed that social power increased life satisfaction but personal power decreased affective well‐being among Korean participants. In contrast, American participants' personal power enhanced their subjective well‐being, but their well‐being did not differ by levels of social power. Implications of these findings for types of power, happiness, and culture are discussed.     

Assessing the role of aggression,empathy, and self‐serving cognitive distortions in trait emotional manipulation

This study extended the examination of the predictors of emotional manipulation. Participants (N = 243) completed measures of trait emotional manipulation, emotional intelligence, social skills, psychopathy, aggression, empathy, and self‐serving cognitive distortions in a cross‐sectional correlational design. For males, higher levels of emotional intelligence, social information processing, indirect aggression, and self‐serving cognitive distortions significantly predicted emotional manipulation. For females, being younger, higher levels of emotional intelligence, indirect aggression, primary psychopathic traits, and lower levels of social awareness significantly predicted emotional manipulation. However for females, emotional intelligence acted as a suppressor. These findings support previous indications that the mechanisms behind emotional manipulation differ as a function of gender. Future research could include ability, rather than trait measures of emotional manipulation, as well as the role of context (such as intimate relationships or workplace environments), thereby allowing additional examination of the nomological network of emotional manipulation.     

青少年父母支持的特点及其对社会适应的影响:情绪智力的中介作用

本研究旨在考察青少年父母支持的特点,并探讨父母支持、情绪智力对社会适应的影响。采用《青少年父母社会支持问卷》、《青少年情绪智力问卷》和《青少年社会适应状况评估问卷》对2623名中学生进行调查。结果发现:(1)青少年所获得的父母支持总体状况良好,且存在显著的性别和年级差异:女生在情感支持和陪伴支持方面显著高于男生,在肯定价值和工具性支持方面不存在显著的性别差异;父母支持的4个维度都表现出随年级增长而下降的趋势,高二年级的父母支持显著低于初一、初二年级。(2)父母支持、情绪智力和社会适应的简单相关分析发现,父母支持与积极社会适应显著正相关,与消极社会适应显著负相关;情绪智力与积极社会适应显著正相关,与消极社会适应显著负相关;父母支持与情绪智力显著正相关。(3)父母支持与青少年社会适应的典型相关分析表明,两者的整体相关显著,父母支持组变量可被典型变量解释的比例为5.85%,社会适应组变量可被典型变量解释的比例为28.5%,冗余指数分别为1.23、5.99。(4)情绪智力在中学生父母支持和社会适应之间起完全中介作用。     

Adolescent well‐being and supporting contexts: A comparison of adolescents in Ireland and Florida

The purpose of this research was to examine the extent to which social support and wider community perceptions/engagements among adolescents are connected with well‐being. We compared adolescents in two different societal contexts, Florida in the United States and County Offaly, in Ireland, and posed the questions: What are the key predictors of subjective well‐being from the various sources of support, and to what extent does the impact of social support on well‐being vary across these two societies? Questionnaires were completed and returned for 607 respondents (322 in the Irish study and 285 in the Florida study). A variety of scales were adopted and designed to operationalize our key concepts of: Adolescent well‐being, social support, school satisfaction, neighbourhood quality of life and community/voluntary participation. Our results indicate that informal social support and school satisfaction were the strongest predictors of youth well‐being in both locations, despite some differences in terms of individual influencing variables. From informal sources, emotional support from friends and advice/concrete/esteem support from parents emerged as important predictive dimensions. Liking school, perceptions of doing well in school were the main predictors of school satisfaction in Ireland while, in Florida, student camaraderie and the experience of bullying emerged as significant. Copyright © 2009 John Wiley & Sons, Ltd.     

Normative Influences on Secondary Disturbance: The Role of Social Expectancies

A “new wave” within psychotherapy has introduced the concept of acceptance into people's emotional repertoires. Accepting unpleasant emotional states has been demonstrated as an important pathway towards reducing secondary disturbances and improving emotional and psychological functioning. What is often overlooked, however, is whether this move towards acceptance is reinforced within the social and cultural contexts in which people experience their emotional states. Our research has begun to explore the contribution that normative influences make to secondary disturbance, specifically the perception that feeling happy is a desired state, and that experiencing and expressing negative emotions is undesirable and unacceptable to others. We review evidence here that these perceived “social expectancies” are associated with increased negative emotionality and depression, and reduce well‐being. Furthermore, we highlight that the effects of social expectancies are more apparent in Australia than Japan, consistent with the view that a higher premium is placed on happiness within Australia. We also review experimental evidence that social messages that reinforce these social expectancies serve to increase secondary disturbances. The implications of taking a social perspective on emotion regulation and dysfunction, and specifically implications for promoting happiness and acceptance in the field, are discussed.     

Understanding the genetic and environmental specificity and overlap between well‐being and internalizing symptoms in adolescence

Moderate inverse correlations are typically found between well‐being and mental illness. We aimed to investigate the role of genes and environments in explaining the relationships between two aspects of well‐being and two measures of internalizing symptoms. Altogether, 4700 pairs of 16‐year‐old twins contributed data on subjective happiness and life satisfaction, as well as symptoms of depression and emotional problems. Well‐being was moderately correlated with internalizing symptoms (range = ?0.45, ?0.58). Multivariate twin model‐fitting indicated both genetic and environmental overlap. Life satisfaction and happiness demonstrated different patterns of overlap, with stronger genetic links between life satisfaction and depression. Non‐shared environmental influences were largely specific to each trait. This study supports the theory of mental health and illness being partly (but not entirely) correlated dimensions. There are also significant genetic and environmental factors to identify for well‐being that go beyond the absence of mental illness. It is therefore possible that different interventions are needed for treating mental illness and promoting mental health.     

Receiving and providing support in couples dealing with multiple sclerosis: A diary study using an equity perspective

This study examined the effects of daily support exchanges in couples facing multiple sclerosis (MS). Two issues were examined: the imbalance between received and provided support, and the extent to which reciprocal exchanges of received and provided support are associated with end‐of‐day well‐being (positive and negative mood and self‐esteem). Guided by equity theory, we expected that one‐sided support provision or receipt would be harmful for well‐being for both patients and partners. We argued that these negative outcomes could be offset by reciprocating support, that is, when both partners receive and provide support. Sixty‐one patients and their partners filled out questionnaires on demographics and disease‐related characteristics and subsequently completed computerized daily diaries for 14 days. At the end of each day, both partners completed diaries on end‐of‐day mood, self‐esteem, received and provided emotional and instrumental support, and several control variables (daily hassles and MS‐related symptoms for patients). Reciprocity in instrumental support transactions was associated with higher levels of self‐esteem among both patients and partners. However, the other results all showed independent effects of support received and provided. Patients’ well‐being was related to providing emotional support and instrumental support, whereas partners’ well‐being was related to receiving emotional support from patients.     

Personality and religious values among adolescents: A three‐wave longitudinal analysis

Using three waves of data, we assessed the relationships between endorsement of religious values, some of the major personality dimensions, and social and emotional well‐being amongst teenagers. Participants were 784 high school students at Time 1 (382 males and 394 females; 8 did not indicate their gender) and 563 provided data at each of Time 1, Time 2 and Time 3. We examined the impact of changes in (Eysenckian) psychoticism and conscientiousness from Time 1 to Time 2 on religious values assessed at Time 3. Both personality and personality change predicted religious values and the specific effects depended on gender. Participants higher in hope, joviality, psychological acceptance and mindfulness also tended to be higher in religious values. The implications of these results for adolescent well‐being and resilience are discussed.     

In search of altruistic community: Patterns of social support mobilization following Hurricane Hugo

Twelve months after Hurricane Hugo, 1,000 disaster victims and nonvictims were asked about social support they exchanged following the hurricane. Victims of disaster received and provided very high levels of tangible, informationa, and emotional support. Disaster exposure (loss and harm) was a strong predictor of help received and a modest predictor of help provided. However, postdisaster help was not distributed equally and disaster exposure was more strongly related to social support in some groups than in others. Race, education, and age most consistently moderated the impact of disaster exposure on receipt of postdisaster support. Blacks and less educated victims received less help than similarly affected victims who were white or more educated. Relative disadvantage of being old in receiving support was not the case for those elderly disaster victims who experienced threats to their lives or health. Some subgroups of victims were relied upon disproportionately for providing assistance. Implications for social support research are addressed. This research was supported by Grant MH45069 from the Violence and Traumatic Stress Research Branch of the National Institute of Mental Health to Fran H. Norris, principal investigator.     

When and why is helping others good for well‐being? The role of belief in reciprocity and conformity to society's expectations

This research investigates the relation between informal help and subjective well‐being and its underlying mechanisms using a cross‐national perspective. We focus on two potential mechanisms derived from the self‐determination theory and conformity to the social norms literature. From the standpoint of self‐determination theory, helping others is good for well‐being if it is intrinsically motivated, rather than driven by the expectation of reciprocity. On the other hand, from the perspective of the conformity literature, helping others is associated with a higher well‐being when it is linked to the benefits of social conformity, such as social approval. We tested these hypotheses using the data from a total of 23 countries. The results provided support for both mechanisms. First, we found that the lower individuals' beliefs in reciprocity are, the stronger is the positive effect of self‐reported helping behavior on their well‐being. Second, helping behavior was more strongly related to life satisfaction in countries where providing help represents a strong social norm (measured with two different cultural indicators). We conclude that both individual‐ and culture‐level mechanisms account for the relation between prosocial behavior and well‐being. Copyright © 2015 John Wiley & Sons, Ltd.     

Emotional intelligence and personal growth initiative effects on subjective happiness among university students

This study examined emotional intelligence and personal growth initiative influences on the level of subjective happiness among university students in Ghana. Two hundred and sixty undergraduate students were participants (female = 69.8%; mean age = 21.72 years, SD = 3.61 years). They responded to measures of emotional intelligence, personal growth initiative, and subjective happiness. After controlling for their demographic characteristics, and following hierarchical regression analysis, results indicate emotional intelligence and intentional behaviour domain of personal growth to predict students’ level of subjective happiness. These findings suggest that students’ ability to manage and utilise their emotions, as well as their personal growth initiative contribute significantly to their level of happiness.     

幸福感:认知与情感成分的不同影响因素

以304名城市成年人为被试,以生活满意度、对生活质量的评价为认知指标,以快乐感、正向情感、负向情感为情感指标,调查了其幸福感的现状及影响因素.结果发现:(1)城市成年人对生活质量的评价、生活满意度、快乐感等较高,即他们有较高的幸福感.(2)幸福感的认知和情感指标的影响因素是不尽相同的.总体上看,生活质量评价、生活满意度这两个幸福感的认知指标主要受年龄、收入、人际支持、亲密度四个因素的影响;而正向情感、负向情感和快乐感作为幸福感的情感指标,主要受人际支持、支持的利用度、亲密度和适应性四个因素影响.     

Relationships Among Disease,Social Support,and Perceived Health: A Lifespan Approach

We examined the relationship between the cumulative presence of major disease (cancer, stroke, diabetes, heart disease, and hypertension), social support, and self‐reported general and emotional well‐being in a community representative sample of predominantly White and African American respondents (N = 1349). Across all ages, greater presence of disease predicted poorer reported general health, and predicted lower emotional well‐being for respondents 40 and above. In contrast, social support predicted better‐reported general and emotional well‐being. We predicted that different types of social support (blood relatives, children, friends, community members) would be relatively more important for health in different age groups based on a lifespan or life stage model. This hypothesis was supported; across all ages, social support was related to better reported general and emotional health, but sources of support differed by age. Broadly, those in younger age groups tended to list familial members as their strongest sources of support, whereas older group members listed their friends and community members. As a whole, social support mediated the effect of disease on reported well‐being, however, moderated mediation by type of support was not significant. The results are consistent with a lifespan approach to changing social ties throughout the life course.     

The Impact of Childhood Emotional Abuse on Adolescents’ Subjective Happiness: the Mediating Role of Emotional Intelligence

Subjective happiness has been considered a key indicator of adolescents’ healthy development. The present study aimed at identifying the impact of childhood emotional abuse on adolescents’ subjective happiness and the possible role of emotional intelligence as a mediating variable. Using convenience sampling, a cross-sectional survey was conducted with 9 secondary schools in Hong Kong, China. Participants included a total of 1710 grade 8 to grade 9 secondary school students. The mean age was 13.6, and 61.2% were boys. Measures included child abuse and trauma, emotional intelligence, and subjective happiness. The results showed that childhood emotional abuse in adolescents’ childhood is a significant risk factor for subjective happiness. Emotional intelligence has a partial mediation effect on the relationship between childhood emotional abuse and subjective happiness. It is noteworthy that parenting practices in childhood have a significant impact on children’s happiness even after a period of time. It is suggested that students’ emotional intelligence be enhanced to increase their subjective happiness. Although the conventional parenting style may be rooted in Chinese culture, a paradigm shift in parenting seems to be needed for Chinese parents. Efforts should be made to promote appropriate parenting methods and emotional intelligence in Chinese societies. Limitations of the study and recommendations for future research are also discussed.

     

Experiential and rational processing styles,emotional intelligence and wellbeing

This research examined a model specifying precursors of emotional intelligence and subjective wellbeing. The model proposes that experiential and rational processing styles influence level of trait emotional intelligence, which in turn influences subjective wellbeing. One hundred and fifty‐four adult Australian participants completed measures of preference for rational and experiential processing, trait emotional intelligence, and indicators of subjective wellbeing (affect and life satisfaction). Structural equation path analysis identified a model for predicting wellbeing. Preference for experiential and rational processing both significantly predicted higher levels of emotional intelligence, which in turn predicted greater subjective wellbeing. Emotional intelligence fully mediated the effect of rational processing on wellbeing, and partially mediated the effect of experiential processing.