Job demands,work‐family conflict,and emotional exhaustion in police officers: A longitudinal test of competing theories

We propose and test a comprehensive theory designed to explain seemingly contradictory relations between job demands, emotional exhaustion, and work‐family conflict (WFC) reported in the literature. Using job demands‐resources theory, effort‐recovery theory, and personal resources theory we hypothesized that job demands would spillover to emotional exhaustion as mediated by WFC (causality model), and alternatively that job demands would also spillover to WFC as mediated by emotional exhaustion (reverse causal model). Further, we also hypothesized using loss spiral theory that a more comprehensive model representing reciprocal and cross‐linked effects (causal and reverse causal simultaneously) would best fit the data. The hypotheses were tested in a longitudinal study of 257 Australian (Victorian) frontline police officers at two time points approximately 12 months apart. We used structural equation modelling and found in support of the simultaneous reciprocal effects hypothesis, that the more comprehensive model fitted the data better than either the causality or the reverse causal model. Future research should more comprehensively model the important relationships between job demands, emotional exhaustion, and WFC to reflect their complex interplay. Interventions to reduce work demands arising from work pressure and emotional demands are indicated to prevent conflict at home and emotional exhaustion in police officers.     

The Crossover of Work‐Family Conflict From One Spouse to the Other1

In a secondary analysis of data from 220 women serving in the U.S. Air Force and their spouses, we examined the effects of job and family stressors on work‐family conflict (WFC) and family‐work conflict (FWC), focusing on the crossover of these experiences from one spouse to the other. We found positive relationships of WFC with both job and family stressors for wives and with job stressors for husbands. We also found that job and family stressors predicted FWC for wives, but not for husbands. Furthermore, spouse's support buffered the relationship between one's job stressors and the experience of WFC for wives but accelerated these relationships for husbands. Our findings support the bidirectional crossover of WFC from one spouse to another.     

The Relation between Work-Family Conflict and Job Satisfaction: A Finer-Grained Analysis

The relation between work-family conflict (WFC) and job satisfaction was examined using a six-dimensional measure of WFC and both global and summed facet (i.e., composite) measures of job satisfaction. Data were gathered from 160 hospital employees who were married, living with a partner, or had at least one child or dependent living at home and worked a minimum of 20 h/week. The results indicated that WFC related significantly to both types of job satisfaction, but the relation was significantly stronger to composite job satisfaction than to global job satisfaction. When considering all three forms of conflict simultaneously (time-based, strain-based, and behavior-based), regression results revealed that behavior-based was the only form of conflict significantly related to job satisfaction. The results underscore the importance of considering both the form and direction of WFC and suggest several practical implications for organizations.     

Lower back pain in nurses working in home care: linked to work–family conflict,emotional dissonance,and appreciation?

In industrial countries home care services for elderly people living in the community are growing rapidly. Home care nursing is intensive and the nurses often suffer from musculoskeletal pain. Time pressure and job control are job-related factors linked to the risk of experiencing lower back pain (LBP) and LBP-related work impairment. This survey investigated whether work-family conflict (WFC), emotional dissonance and being appreciated at work have incremental predictive value. Responses were obtained from 125 home care nurses (63% response rate). Multiple linear regression showed that emotional dissonance and being appreciated at work predicted LBP intensity and LBP-related disability independently of time pressure and job control. WFC was not a predictor of LBP-related disability in multiple regression analyses despite a zero-order correlation with it. Redesigning the working pattern of home care nurses to reduce the emotional demands and improve appreciation of their work might reduce the incidence of LBP in this group.     

Family-supportive organization perceptions, multiple dimensions of work-family conflict, and employee satisfaction: A test of model across five samples

Using samples of managers drawn from five Western countries, we tested a theoretical model linking employees’ perceptions of their work environment’s family-supportiveness to six different dimensions of work-family conflict (WFC), and to their job satisfaction, family satisfaction, and life satisfaction. Our results are consistent with a causal process whereby employees working in an environment viewed as more family-supportive experience lower levels of WFC. Reduced WFC then translates into greater job and family satisfaction, followed by greater overall life satisfaction. These findings were generalizable across the five samples.     

What Influences Work-Family Conflict? The Function of Work Support and Working from Home

The current study examined how work support resources and working from home influenced forms of work-family conflict (WFC) in employees at a large corporation. Scales measuring employee’s general WFC, time-based WFC, and strain-based WFC were used to evaluate the extent to which employees experienced work-induced conflict at home. Two forms of working at home were assessed, days worked at home and extra hours worked at home, and five variables measured the extent of one’s support resources: work social support, organizational support, individual consideration from one’s manager, idealized influence from one’s manager and contingent reward from one’s manager. We predicted that days worked at home would be negatively related to the three forms of WFC, while the extra hours worked at home would be positively related. Moreover, we hypothesized that the five support variables would moderate the relationship between extra hours worked at home and the types of WFC. The data supported some of the predictions, and the implications of these findings are discussed.     

Work-family supportiveness organizational perceptions: Important for the well-being of male blue-collar hourly workers?

The current study questions whether organizational perceptions of family supportiveness predict work-family conflict (WFC) and job satisfaction for an atypical sample of male hourly workers in a manufacturing organization, and whether those relationships depend on work (number of work hours) and family (number of family roles) demands. A unidimensional factor structure for the family supportiveness scale was not found; however a subscale for the extent that the organization supported work-family balance was strongly related to WFC and job satisfaction. An interaction was found such that those working long hours in the family-supportive work environment had lower WFC than those working long hours in an unsupportive environment, while the number of family roles (e.g., spouse, parent, eldercare) had no moderating effects. Supporting employees’ non-work life is determined to be important for these employees.     

Extending the demands‐control model: A daily diary study of job characteristics,work‐family conflict and work‐family facilitation

Using personal digital assistants, 91 parents employed in non‐professional occupations were surveyed for 14 consecutive days about their job characteristics and work‐family experiences. We found significant daily variation in work‐to‐family conflict (WFC) and work‐to‐family facilitation (WFF) that was predictable from daily job characteristics. Higher levels of WFC were associated with greater job demands and control at work. Contrary to the demands‐control model ( Karasek, 1979 ), these two job characteristics interacted such that the relationship between demands and WFC was stronger when control was high. We also found that demands were negatively related and control and skill level positively related to WFF. The results suggest ways in which jobs may be redesigned to enhance individuals' work‐family experiences.     

Work-family conflict and psychological well-being: Stability and cross-lagged relations within one- and six-year follow-ups

The rank-order stability and cross-lagged relations between work-to-family conflict (WFC), family-to-work conflict (FWC), and psychological well-being were examined in two longitudinal studies with full two-wave panel designs. In Study 1 (n = 365), the time lag was one year, and in Study 2 (n = 153), six years. The Structural Equation Modeling showed that the stability for WFC was .69 over one and .73 over six years. The respective stabilities for FWC were .57 and .48. Cross-lagged relations were not detected between WFC/FWC and low psychological well-being (job exhaustion, marital adjustment, parental stress, and psychological distress), expected to exist on the basis of the integrative model of work-family interface [Frone, M. R., Yardley, J. K., & Markel, K. S. (1997). Developing and testing an integrative model of the work-family interface. Journal of Vocational Behavior, 50, 145-167.]. Instead, high job exhaustion preceded high psychological distress, both within one- and six-year time lags, and within a one-year time lag: low marital adjustment preceded high psychological distress, and high psychological distress preceded high parental stress. These findings supported the spillover perspective on work-family interface [Edwards, J. R., & Rothbard, N. P. (2000). Mechanisms linking work and family: Clarifying the relationship between work and family constructs. Academy of Management Review, 25, 178-199.].     

The role of workaholism in the job demands-resources model

Background and Objectives: The present study tries to gain more insight in workaholism by investigating its antecedents and consequences using the job demands-resources model. Design: We hypothesized that job demands would be positively related to workaholism, particularly when job resources are low. In addition, we hypothesized that workaholism would be positively related to negative outcomes in three important life domains: health, family, and work. Methods: The research involved 617 Italian workers (employees and self-employed). To test the hypotheses we applied structural equation modeling (SEM) and moderated structural equation modeling (MSEM) using Mplus 6. Results: The results of SEM showed a good model where workload, cognitive demands, emotional demands, and customer-related social stressors were positively related to workaholism and work–family conflict (WFC) (partial mediation). Additionally, workaholism was indirectly related to exhaustion and intentions to change jobs through WFC. Moreover, MSEM analyses confirmed that job resources (job security and opportunities for development) buffered the relationship between job demands and workaholism. Particularly, the interaction effects were statistically significant in five out of eight combinations. Conclusions: These findings suggest that workaholism is a function of a suboptimal work environment and predicts unfavorable employee outcomes. We discuss the theoretical and practical implications of these findings.     

Telecommuting's differential impact on work-family conflict: is there no place like home?

The literature on the impact of telecommuting on work-family conflict has been equivocal, asserting that telecommuting enhances work-life balance and reduces conflict, or countering that it increases conflict as more time and emotional energy are allocated to family. Surveying 454 professional-level employees who split their work time between an office and home, the authors examined how extensively working in this mode impacts work-to-family conflict and family-to-work conflict, as well as the contextual impact of job autonomy, scheduling flexibility, and household size. As hypothesized, the findings suggest that telecommuting has a differential impact on work-family conflict, such that the more extensively individuals work in this mode, the lower their work-to-family conflict, but the higher their family-to-work conflict. Additionally, job autonomy and scheduling flexibility were found to positively moderate telecommuting's impact on work-to-family conflict, but household size was found to negatively moderate telecommuting's impact on family-to-work conflict, suggesting that contextual factors may be domain specific.     

The personal costs of citizenship behavior: the relationship between individual initiative and role overload, job stress, and work-family conflict

By and large, prior research has focused on the positive aspects of organizational citizenship behavior (OCB). D. W. Organ and K. Ryan (1995), though, suggest that individuals who engage in high levels of OCB may become overloaded. This research explores the relationship between a specific type of OCB--namely, individual initiative--and role overload, job stress, and work-family conflict. Results from a sample of 98 couples indicate that higher levels of individual initiative (as assessed by the spouse or significant other) are associated with higher levels of employee role overload, job stress, and work-family conflict. The findings also suggest that the relationship between individual initiative and work-family conflict is moderated by gender, such that the relationship is stronger among women than among men. Some implications of this work and directions for future research are discussed as well.     

Mercurial Hearts: A Dyadic Perspective on the Role of Affect Spin in Work-Family Conflict and Marital Satisfaction

Affect spin, or the dispositional maladaptive tendency to experience qualitatively shifting affective states over time, has attracted growing interest in organizational scholarship. We take a first step to extend affect spin research to the work-family interface. Drawing on the theoretical framework of personality in the stress process and family systems theory, we examine affect spin as a novel predictor of marital satisfaction and as a boundary condition for the interpersonal crossover of work-family conflict (WFC) to marital satisfaction. A sample of 201 dual-earner couples (402 participants) provided 7,533 experience sampling responses of affective states at home over 7 days, based on which we compute affect spin. Results from dyadic multilevel modeling suggest that individuals’ own affect spin not only takes a toll on their marital satisfaction but also exacerbates the negative crossover of spouses’ WFC to individuals’ marital satisfaction. In contrast, spouses’ affect spin does not predict individuals’ marital satisfaction nor does it impact the crossover effect of spouses’ WFC, suggesting individuals’ own affect spin, compared to spouses’ affect spin, is more consequential for marital well-being. These findings underscore the challenge that affect spin presents for employees to tackle work-family stressors and secure marital well-being.     

Work-family balance and energy: A day-level study on recovery conditions

The present study examines whether daily recovery inhibiting and enhancing conditions predict day-levels of work-family conflict (WFC), work-family facilitation (WFF), exhaustion and vigor. Forty-nine individuals from various professional backgrounds in Spain provided questionnaire and daily survey measures over a period of five working days. Multilevel analyses showed that day-levels of work pressure and recovery after breaks at work significantly predicted WFC and exhaustion, and WFF and vigor, respectively. Moreover, daily fluctuations in expression of emotions had different effects depending on the expressed content (negative or positive) and the setting where it took place (work or home). Furthermore, additional analyses provided some evidence for a moderating role of expression of emotions at work on the relationship between recovery inhibiting and enhancing conditions and exhaustion. These findings reveal practical implications for individuals and organizations and suggest possible avenues for future research.     

工作家庭冲突研究综述

随着职业女性的不断增加,越来越多的人们开始调整自己在工作和家庭上的责任与投入,由此日益凸显的工作家庭冲突问题近年来得到大量管理者和研究者的关注。该文从工作家庭冲突的概念、理论、相关研究等方面总结了对工作家庭冲突的研究结果,并在此基础上探讨了该领域未来的研究趋势。     

工作场所中他人感知的员工工作-家庭冲突：刻板印象视角

以往研究发现工作场所中他人感知的员工工作-家庭冲突对员工工作结果具有重要影响, 但相关研究处于起步阶段。在文献回顾的基础上, 从刻板印象理论出发, 提出可能影响他人感知员工工作-家庭冲突的工作、家庭相关因素; 采用能力-热情维度框架探讨他人感知员工工作-家庭冲突的作用机制及其结果。今后研究可在整合工作-家庭冲突研究和刻板印象理论的基础上, 对他人感知员工工作-家庭冲突的形成及人际效用机制等方面进行拓展。     

“Sandwiched generation” couples: A cross-cultural,cross-gender comparison

Maintaining a job while managing family responsibilities has become a major issue for much of today's workforce. Working couples who care both for dependent children and aging parents constitute a fast growing and understudied group called “the sandwiched generation.” Because of their multiple roles, these workers tend to be highly stressed and likely to have burnouts. The article presents the results of an exploratory study that compared 40 Israeli “sandwiched generation” couples living on a kibbutz, 80 Israeli couples living in small towns and 75 American men and women. The methodology involved a self-report questionnaire that included measures of social support, work–family conflict (WFC) and burnout. The findings revealed both cross-cultural and cross-gender differences: Americans reported higher WFC than Israelis whereas Israelis reported higher family–work conflict (FWC) than Americans. In addition, men received more support from their spouse than women with both work and family problems, Israelis received more help from their spouse with both home and work problems than Americans, and Israeli kibbutz members received more help from their spouse with both home and work problems than Israeli city dwellers. Support from the spouse for both work and home problems was found to be negatively correlated with burnout. These findings, as tentative as they are, demonstrate the theoretical and practical importance of studying “sandwiched generation” couples.     

工作要求-资源、心理资本对工作家庭关系的影响

本研究选取253名已婚全职员工为研究对象,采用自陈式问卷调查的方法,考察了工作要求、工作资源、心理资本对工作家庭关系的影响。结果发现：（1）工作要求与工作家庭双向冲突均呈显著正相关;（2）工作资源与工作家庭双向冲突均呈显著负相关,与工作家庭双向促进均呈显著正相关;（3）心理资本在工作资源与工作家庭关系间起中介作用。     

Understanding “His and Her” Work-Family Conflict and Facilitation

Work-family conflict (negative spillover between work and family) and work-family facilitation (positive spillover between work and family) are two aspects of the work-family interface. Prior work has established that these constructs are statistically and conceptually distinct, but less is known about what work and family characteristics are associated with conflict versus facilitation. Understanding who is most at risk for conflict and most benefiting from facilitation is necessary for establishing effective workplace policies. We used structural equation modeling to determine whether (1) work-family conflict and facilitation have different (statistical) predictors, and (2) whether these predictive relations are moderated by gender. Perceiving more work demands predicted greater work-family conflict, but was unrelated to facilitation. Perceiving more skill discretion at work and being married predicted greater work-family facilitation, but was unrelated to work-family conflict. Perceiving more decision authority and social support at work, and having more children, predicted less conflict and more facilitation. Most predictors were stronger for men than for women. We discuss implications of these results for designing effective policies to increase work-family facilitation and decrease work-family conflict for men and women.     

Work-family conflict,locus of control,and women's well-being: tests of alternative pathways

The author tested for the 3 possible pathways (i.e., direct, moderator, and mediator effects) in which locus of control can influence the relationship between work-family conflict and well-being. The author predicted that work-family conflict would be negatively correlated with well-being. In a sample of 310 Malaysian employed women with families, work-family conflict was a significant predictor of both job satisfaction and distress--negatively related to job satisfaction and positively related to symptoms of distress. More important, the results provided support for the effects of all 3 pathways of control on the relationship between work-family conflict and well-being, depending on the outcome measure: For job satisfaction, locus of control had direct effects, acted as a partial mediator, and played a significant moderating role. In contrast, only the direct effect of locus of control predicted distress. The author discusses those findings with reference to the literature on work-family conflict, locus of control, and the issue of stress-distress specificity.