Interactive Team Cognition

Cognition in work teams has been predominantly understood and explained in terms of shared cognition with a focus on the similarity of static knowledge structures across individual team members. Inspired by the current zeitgeist in cognitive science, as well as by empirical data and pragmatic concerns, we offer an alternative theory of team cognition. Interactive Team Cognition (ITC) theory posits that (1) team cognition is an activity, not a property or a product; (2) team cognition should be measured and studied at the team level; and (3) team cognition is inextricably tied to context. There are implications of ITC for theory building, modeling, measurement, and applications that make teams more effective performers.     

Effects of Group Training in Problem‐Solving Style on Future Problem‐Solving Performance

Seventy‐five participants from one suburban high school formed 21 teams with 3–4 members each for the Future Problem Solving Program International (FPSPI). Students were selected to participate in either the regular FPSPI or an enhanced FPSPI, where multiple group training activities grounded in problem‐solving style were incorporated into a 9‐week treatment period. An ANCOVA procedure was used to examine the difference in team responses to a creative problem‐solving scenario for members of each group, after accounting for initial differences in creative problem‐solving performance, years of experience in FPSPI, and creative thinking related to fluency, flexibility, and originality. The ANCOVA resulted in a significant difference in problem‐solving performance in favor of students in the treatment group (F(1, 57) = 8.21, p = .006, partial eta squared = .126, medium), while there were no significant differences in years of experience or creativity scores. This result led researchers to conclude that students in both groups had equivalent creative ability and that participation in the group activities emphasizing problem‐solving style significantly contributed to creative performance.     

Positive and Negative Affects Facilitate Insight Problem‐Solving in Different Ways: A Study with Implicit Hints

This study investigates the influence of affective states on the use of implicit hints when solving insight problems. To examine this, two experiments were conducted, both with Duncker's (1945) radiation problem as an insight problem. When primed with a hint, positive affect inhibited the number of incorrect solutions generated in Experiment 1 and increased the number of correct solutions in Experiment 2. In contrast, negative affect enhanced the participants’ performance regardless of the presence of hints across the two experiments. These results indicate that positive and negative affect facilitate insight problem‐solving in different ways. It seems that positive affect implicitly prompts the acceptance of cues and broadens people's search of a problem space, and negative affect encourages people to intensively focus on solving the insight task. The results suggest a resolution of a long‐standing debate on the effectiveness of positive versus negative affect in solving a problem.     

A Test of the Testing Effect: Acquiring Problem‐Solving Skills From Worked Examples

The “testing effect” refers to the finding that after an initial study opportunity, testing is more effective for long‐term retention than restudying. The testing effect seems robust and is a finding from the field of cognitive science that has important implications for education. However, it is unclear whether this effect also applies to the acquisition of problem‐solving skills, which is important to establish given the key role problem solving plays in, for instance, math and science education. Worked examples are an effective and efficient way of acquiring problem‐solving skills. Forty students either only studied worked examples (SSSS) or engaged in testing after studying an example by solving an isomorphic problem (STST). Surprisingly, results showed equal performance in both conditions on an immediate retention test after 5 min, but the SSSS condition outperformed the STST condition on a delayed retention test after 1 week. These findings suggest the testing effect might not apply to acquiring problem‐solving skills from worked examples.     

Learning Problem‐Solving Rules as Search Through a Hypothesis Space

Learning to solve a class of problems can be characterized as a search through a space of hypotheses about the rules for solving these problems. A series of four experiments studied how different learning conditions affected the search among hypotheses about the solution rule for a simple computational problem. Experiment 1 showed that a problem property such as computational difficulty of the rules biased the search process and so affected learning. Experiment 2 examined the impact of examples as instructional tools and found that their effectiveness was determined by whether they uniquely pointed to the correct rule. Experiment 3 compared verbal directions with examples and found that both could guide search. The final experiment tried to improve learning by using more explicit verbal directions or by adding scaffolding to the example. While both manipulations improved learning, learning still took the form of a search through a hypothesis space of possible rules. We describe a model that embodies two assumptions: (1) the instruction can bias the rules participants hypothesize rather than directly be encoded into a rule; (2) participants do not have memory for past wrong hypotheses and are likely to retry them. These assumptions are realized in a Markov model that fits all the data by estimating two sets of probabilities. First, the learning condition induced one set of Start probabilities of trying various rules. Second, should this first hypothesis prove wrong, the learning condition induced a second set of Choice probabilities of considering various rules. These findings broaden our understanding of effective instruction and provide implications for instructional design.     

An Examination of the Personality Constructs Underlying Dimensions of Creative Problem‐Solving Style

This study investigated the personality facets that underpin the construct of problem‐solving style, particularly when approaching more creative kinds of problem‐solving. Cattell's Sixteen Personality Factors Questionnaire and VIEW—An Assessment of Problem Solving Style were administered to 165 students from the Norwegian Business School. We explored relationships through correlational and regression analysis. Personality profiles were derived for each of VIEW's three dimensions and were in generally expected directions. Those with an Explorer preference were more imaginative and idea oriented, open to change, unconventional, freethinking, and flexible than Developers. Those with a Developer preference were more practical and solution oriented, more traditional, rule conscious, conservative, and respecting of traditional ideas. Those with an External preference were more group oriented, affiliative, socially bold, warm, and attentive to others than those with an Internal preference. Those with a more Task‐oriented preference were more impersonal, detached, utilitarian, and tough minded than those with Person‐oriented preference. We outlined implications and suggestions for further research.     

Differences in Creative Problem‐Solving Preferences Across Occupations

FourSight theory contends that individuals show preferences for the mental operations rooted in the creative process. The four fundamental preferences measured by FourSight are Clarifiers, Ideators, Developers, and Implementers. The present study examined the extent to which certain occupations reflect a proclivity for these four creative‐process preferences. Guided by Holland's theory of vocational choice, hypothesized relationships were formulated for the link between FourSight theory and 17 occupations. For example, it was predicted that those who work in finance would show a significant bias toward the Clarifier preference. Of the 17 hypothesized relationships between FourSight and occupation, statistical analysis of the FourSight preferences for 20,784 individuals showed support for 12 predictions and partial support for two of the hypothesized relationships. These findings clearly demonstrate that particular occupations engage specific creative‐process preferences. Future investigations might wish to examine the degree to which the interaction between work and creative‐thinking preferences predicts creative performance, satisfaction, stress, and turnover.     

Transformational Leadership and Creative Problem‐Solving: The Mediating Role of Psychological Safety and Reflexivity

Previous research has pointed to the importance of transformational leadership in facilitating employees' creative outcomes. However, the mechanism by which transformational leadership cultivates employees' creative problem‐solving capacity is not well understood. Drawing on theories of leadership, information processing and creativity, we proposed and tested a model in which psychological safety and reflexivity mediate the effect of transformational leadership and creative problem‐solving capacity. The results of survey data collected at three points in time indicate that transformational leadership facilitates the development of employees' creative problem‐solving capacity by shaping a climate of psychological safety conducive to reflexivity processes. However, the findings also indicate that psychological safety is related both directly and indirectly, through reflexivity, to employees' creative problem‐solving capacity. This study sheds further light on the ways in which transformational leaders help to develop and cultivate employees' capacity for creative problem‐solving.     

Gesture offers insight into problem‐solving in adults and children

When asked to explain their solutions to a problem, both adults and children gesture as they talk. These gestures at times convey information that is not conveyed in speech and thus reveal thoughts that are distinct from those revealed in speech. In this study, we use the classic Tower of Hanoi puzzle to validate the claim that gesture and speech taken together can reflect the activation of two cognitive strategies within a single response. The Tower of Hanoi is a well‐studied puzzle, known to be most efficiently solved by activating subroutines at theoretically defined choice points. When asked to explain how they solved the Tower of Hanoi puzzle, both adults and children produced significantly more gesture‐speech mismatches—explanations in which speech conveyed one path and gesture another—at these theoretically defined choice points than they produced at non‐choice points. Even when the participants did not solve the problem efficiently, gesture could be used to indicate where the participants were deciding between alternative paths. Gesture can, thus, serve as a useful adjunct to speech when attempting to discover cognitive processes in problem‐solving.     

Embodied communication: Speakers’ gestures affect listeners’ actions

We explored how speakers and listeners use hand gestures as a source of perceptual-motor information during naturalistic communication. After solving the Tower of Hanoi task either with real objects or on a computer, speakers explained the task to listeners. Speakers’ hand gestures, but not their speech, reflected properties of the particular objects and the actions that they had previously used to solve the task. Speakers who solved the problem with real objects used more grasping handshapes and produced more curved trajectories during the explanation. Listeners who observed explanations from speakers who had previously solved the problem with real objects subsequently treated computer objects more like real objects; their mouse trajectories revealed that they lifted the objects in conjunction with moving them sideways, and this behavior was related to the particular gestures that were observed. These findings demonstrate that hand gestures are a reliable source of perceptual-motor information during human communication.     

Regressive Imagery in Creative Problem‐Solving: Comparing Verbal Protocols of Expert and Novice Visual Artists and Computer Programmers

We applied computer‐based text analyses of regressive imagery to verbal protocols of individuals engaged in creative problem‐solving in two domains: visual art (23 experts, 23 novices) and computer programming (14 experts, 14 novices). Percentages of words involving primary process and secondary process thought, plus emotion‐related words, were tabulated. Visual art protocols were higher in primary process thought and emotion‐related words; those from programming were higher in secondary process thought. Almost no main effects of expertise or interactions were found. Correlations between the measures (particularly those involving emotion‐related words) also varied as a function of task. This pattern suggests cognitive processes vary considerably across different creative problem‐solving tasks or domains, and that a more domain‐specific approach to creative cognition may be advisable. Further implications for integrating and consolidating some extant lines of creativity research are discussed.     

Perspective-taking in dialogue as self-organization under social constraints

We present a dynamical systems account of how simple social information influences perspective-taking. Our account is motivated by the notion that perspective-taking may obey common dynamic principles with perceptuomotor coupling. We turn to the prominent HKB dynamical model of motor coordination, drawing from basic principles of self-organization to describe how conversational perspective-taking unfolds in a low-dimensional attractor landscape. We begin by simulating experimental data taken from a simple instruction-following task, in which participants have different expectations about their interaction partner. By treating belief states as different values of a control parameter, we show that data generated by a basic dynamical process fits overall egocentric and other-centric response distributions, the time required for participants to enact a response on a trial-by-trial basis, and the action dynamics exhibited in individual trials. We end by discussing the theoretical significance of dynamics in dialog, arguing that high-level coordination such as perspective-taking may obey similar dynamics as perceptuomotor coordination, pointing to common principles of adaptivity and flexibility during dialog.     

Finer Distinctions: Variability in Satisfied Older Couples’ Problem‐Solving Behaviors

This study utilized observational and self‐report data from 64 maritally satisfied and stable older couples to explore if there were meaningful differences in how couples approached marital disagreements. Using a typology approach to classify couples based on their behaviors in a 15‐minute problem‐solving interaction, findings revealed four types of couples: (1) problem solvers (characterized by both spouses’ higher problem‐solving skills and warmth), (2) supporters (characterized by both spouses’ notable warmth), (3) even couples (characterized by both spouses’ moderate problem‐solving skills and warmth), and (4) cool couples (characterized by both spouses’ greater negativity and lower problem‐solving skills and warmth). Despite the differences in these behaviors, all couples had relatively high marital satisfaction and functioning. However, across nearly all indices, spouses in the cool couple cluster reported poorer marital functioning, particularly when compared to the problem solvers and supporters. These findings suggest that even modest doses of negativity (e.g., eye roll) may be problematic for some satisfied couples later in life. The implications of these typologies are discussed as they pertain to practitioners’ efforts to tailor their approaches to a wider swath of the population.     

Productive and Re‐productive Thinking in Solving Insight Problems

Many innovations in organizations result when people discover insightful solutions to problems. Insightful problem‐solving was considered by Gestalt psychologists to be associated with productive, as opposed to re‐productive, thinking. Productive thinking is characterized by shifts in perspective which allow the problem solver to consider new, sometimes transformational, approaches. Re‐productive thinking, on the other hand, involves the application of familiar, routine, procedures. This article reports a study which investigated how self‐reported productive and re‐productive thinking are related to an individual's ability to solve insight problems. Our measures were tested against the Kirton Adaption‐Innovation Inventory (KAI), and a battery of spatial insight problems. The results indicated that productive and re‐productive thinking and the KAI were successful in predicting performance on spatial insight problems. Furthermore, the measures of productive and re‐productive thinking accounted for spatial insight performance independently of scores on the KAI. In addition, the results suggested that re‐productive thinking consists of two different components—one based on group conventions and the other on personal experience. Each contributed differently to solving insight problems.     

Gender Differences in the Measurement of Creative Problem‐Solving

Despite significant scholarly attention, the literature on the existence and direction of gender differences in creativity has produced inconsistent findings. In the present paper, we argue that this lack of consensus may be attributable, at least in part, to gender‐specific inconsistencies in the measurement of creative problem‐solving. To explore this possibility, we empirically tested assumptions of multiple‐group measurement invariance using samples borrowed from four recent studies that assessed creative problem‐solving (J.D. B arrett et al., 2013; K.S. H ester et al., 2012; D.R. P eterson et al., 2013; I.C. R obledo et al., 2012). Across the four samples, apparent gender differences emerged on all three components of S.P. B esemer & K. O 'Q uin's (1999) three‐facet model of creativity (i.e., quality, originality, and elegance) such that, on average, females appeared to exhibit higher baseline levels of creativity. However, in light of violations of measurement invariance assumptions across genders found in these samples, comparisons such as these may not ultimately be appropriate. Although the underlying factor structure and factor loadings on a unitary creativity factor were consistent across gender (i.e., weak factorial invariance), measurement in‐equivalence assumptions were violated at the subfacet level (i.e., strong factorial invariance). Implications of these findings for understanding gender differences in creative problem‐solving are discussed.     

Investigating Conversational Dynamics: Interactive Alignment,Interpersonal Synergy,and Collective Task Performance

This study investigates interpersonal processes underlying dialog by comparing two approaches, interactive alignment and interpersonal synergy, and assesses how they predict collective performance in a joint task. While the interactive alignment approach highlights imitative patterns between interlocutors, the synergy approach points to structural organization at the level of the interaction—such as complementary patterns straddling speech turns and interlocutors. We develop a general, quantitative method to assess lexical, prosodic, and speech/pause patterns related to the two approaches and their impact on collective performance in a corpus of task‐oriented conversations. The results show statistical presence of patterns relevant for both approaches. However, synergetic aspects of dialog provide the best statistical predictors of collective performance and adding aspects of the alignment approach does not improve the model. This suggests that structural organization at the level of the interaction plays a crucial role in task‐oriented conversations, possibly constraining and integrating processes related to alignment.     

A Self‐Report Measure of Productive Thinking in Solving Insight Problems

There is broad agreement among executives on the importance of innovation and creativity in organizations. The paper aimed to provide information on the effectiveness of a new cognitive style inventory, the Productive‐Reproductive Thinking Inventory (P‐R), in identifying people with creative problem‐solving potential. Participants completed the P‐R Inventory, Kirton's Adaption‐Innovation Inventory (KAI), the Assimilator‐Explorer Inventory, self‐rating of insight problem‐solving, and a battery of insight problem‐solving tasks under controlled conditions. The P‐R scale was a significant predictor of problem‐solving performance and insight self‐ratings and correlated significantly with KAI and AE scores. In addition, the results supported distinguishing two types of reproductive thinking which are differentially associated with insight performance. The distinction was supported by confirmatory factor analysis and structural equation models. Using controlled conditions may limit the generality of the findings and further research should be carried out in applied settings. The P‐R inventory is short and easily administered and may provide HR professionals with a useful screening tool for assessing creative problem‐solving potential. The measure differs from the KAI in several ways that may offer advantages for creativity researchers in that it is non‐proprietary, based on well‐established psychological constructs, and is more particularly applicable to insight problem‐solving.     

The Effects of Zhongyong Thinking Priming on Creative Problem‐Solving

Zhongyong thinking is a common approach adopted by Chinese people to solve problems encountered in life and work. Based on the four modes of zhongyong thinking proposed by Pang (Social Sciences in China, 1, 1980, 75), this study chooses the “neither A nor B” form, which represents the “mean” (中) characteristics of zhongyong thinking, called eclectic thinking, and the “both A and B” form, which reflects the “harmony” (和) feature, called integrated thinking. This study primed eclectic thinking and integrated thinking, respectively, through self‐compiled problem situations, and 150 college students and postgraduates students were the participants. Experiment 1 explored the role of the priming of zhongyong thinking in three classic creative thinking tasks: a divergent thinking test, remote association test, and insight problem‐solving test. Experiment 2 further examined the effect of priming of zhongyong thinking on “market investment problems” with higher ecological validity. The findings show that priming integrated thinking can improve remote associates test performance and promote creative solutions to market investment problems, but there is no significant impact on the scores of divergent thinking test and insight problem‐solving; priming eclectic thinking has no significant impact on any of the subsequent creative tasks. This study shows that integrated thinking primes cognitive processing related to information association and information integration, promoting subsequent creative tasks.     

Parental Guidance and Children's Executive Function: Working Memory and Planning as Moderators During Joint Problem‐Solving

Cognitive aspects of children's executive function (EF) were examined as moderators of the effectiveness of parental guidance on children's learning. Thirty‐two 5‐year‐old children and their parents were observed during joint problem‐solving. Forms of guidance geared towards cognitive assistance were coded as directive or elaborative, and children's responses were recorded. Children were then assessed on an independent version of the same task. A parent‐rated composite of working memory and planning was used as a measure of EF. Directive guidance by parents was associated with more child errors during the joint activity, whereas elaborative guidance was associated with better performance. Parent‐rated EF moderated the relation, such that the relation between elaborative guidance and better performance was only significant for children with low EF. During the independent task, EF again moderated the relation between parent guidance and children's performance, such that children with low EF did worse when parents had provided more directive guidance; for children with high EF, directive guidance was associated with better independent performance. These findings suggest that the extent to which children's performance relates to different forms of parents' guidance varies, and elaborative assistance may be more helpful for children with low EF. Copyright © 2016 John Wiley & Sons, Ltd.     

In search of the ‘Aha!’ experience: Elucidating the emotionality of insight problem‐solving

Although the experience of insight has long been noted, the essence of the ‘Aha!’ experience, reflecting a sudden change in the brain that accompanies an insight solution, remains largely unknown. This work aimed to uncover the mystery of the ‘Aha!’ experience through three studies. In Study 1, participants were required to solve a set of verbal insight problems and then subjectively report their affective experience when solving the problem. The participants were found to have experienced many types of emotions, with happiness the most frequently reported one. Multidimensional scaling was employed in Study 2 to simplify the dimensions of these reported emotions. The results showed that these different types of emotions could be clearly placed in two‐dimensional space and that components constituting the ‘Aha!’ experience mainly reflected positive emotion and approached cognition. To validate previous findings, in Study 3, participants were asked to select the most appropriate emotional item describing their feelings at the time the problem was solved. The results of this study replicated the multidimensional construct consisting of approached cognition and positive affect. These three studies provide the first direct evidence of the essence of the ‘Aha!’ experience. The potential significance of the findings was discussed.