Hiring Discrimination Against Arab Minorities: Interactions Between Prejudice and Job Characteristics

Individuals of Arab descent have increasingly experienced prejudice and employment discrimination. This study used the social identity paradigm to investigate whether greater Arab identification of applicants led to hiring discrimination and whether job characteristics and raters' prejudice moderated this effect. One hundred forty-one American and 153 Dutch participants rated résumés on job suitability. Résumés with Arab name and affiliations negatively influenced job suitability ratings, but only when job cognitive demands and external client contact were limited. Within the Dutch sample job suitability rating of Arab applicants was lowest when Dutch raters' implicit prejudice was high. As expected, no effects of explicit prejudice were found: discrimination may operate in subtle ways, depending on the combined effect of applicant, job, and rater characteristics. Further research and implications for employment-related decision making, such as anonymous résumé-sifting, are discussed.     

Double Jeopardy Upon Resumé Screening: When Achmed Is Less Employable Than Aïsha

Applicants belong to multiple categories (e.g., male, ethnic minority) and a complex set of factors affects category activation and inhibition when making hiring decisions. Two field experiments with recruiters who regularly engage in resumé screening showed that the role of multiple categories (applicants’ ethnicity and sex) in discrimination depended on job type and prejudice. Specifically, in both low‐ and high‐demand (i.e., complex) jobs, Arab women were rated more favorably than Arab men, particularly when considering levels of client contact. Across both studies, recruiters high in explicit ethnic prejudice were discriminatory only when applicants’ job qualifications fit the job position less, lending support for the attributional‐ambiguity effect. Implicit attitudes did not play a strong role. Our study findings point to the complex nature of multiple categorization effects in the hiring process. Implications are considered as to how to avert hiring discrimination during resumé screening.     

Effect of a résumé‐writing workshop on résumé‐writing skills

What is the best way to teach someone how to write an effective résumé? A workshop format was used to teach college students the skills needed to write a successful résumé. Archival data consisting of student résumés and rubric score sheets were used to determine the effectiveness of a résumé‐writing workshop by using a pre–post design evaluating student résumés. The authors used a rubric to produce quantitative data for comparison purposes. Participants’ postworkshop résumé rubric scores were significantly higher than their scores were before attending the workshop. The authors offer possible explanations for the results and make suggestions for future research.     

Exploring Social Justice Via Résumés

Much expert advice about résumé writing is available. Whereas some job seekers will use self‐help guides to construct their résumés, others will seek the assistance of career counselors. Career counselors have a significant opportunity to engage clients in holistic career considerations when helping them to construct résumés. Especially significant is the opportunity to identify possible client disadvantages stemming from social injustices. Résumé‐writing assistance is enhanced through the application of career microcounseling. This article examines social justice issues that may be embedded during résumé writing. A review of microcounseling skills is presented, and examples of applying them during résumé writing are provided.     

The Differential Effects of Extracurricular Activities on Attributions in Résumé Evaluation

This study examines the effects that extracurricular activities have on the attributions a résumé reader makes about an applicant. Three characteristics of extracurricular activities (number of activities, holding positions of leadership, and relevance of the activities) were manipulated across 24 résumés of fictitious college graduates. Some 219 raters read the résumés and made judgments about the level of the applicant’s quality. The results showed a main effect for the number of activities, a main effect for holding leadership positions, and a main effect for relevance of the activity. Furthermore, a three–way interaction revealed the differential effects that the relevance of the activities had on the attributions at different levels of leadership and number of activities. A mix of career–related and social activities garnered higher ratings for those who held leadership positions in five activities. However, for those who were leaders in only two activities or were not leaders in five, having only career–related activities earned them higher ratings. For applicants who were not leaders in two activities, relevance of the activities played no role.     

Résumé Preparation Workshop for University Students

A workshop to help university students prepare résumés is described and evaluated. Part of the workshop discusses the purpose of a résumé and describes its “advertisement” aspect. Another portion encourages participants to inventory their assets and experiences, and to gather information about their chosen occupational areas. The third segment of the workshop explains traditional formats, and the final segment offers suggestions for attractive layout and reproduction. Preliminary evaluations of workshop participants' and nonparticipants' résumés resulted in ratings that were higher for the workshop group. In general, it was found that persons who talk with counselors or friends about résumés produce more effective résumés than those who get their information only through reading materials. A pilot evaluation instrument is included. Implications of this study for counselors are discussed and suggestions for developing similar workshops are made.     

Test of a Model Linking Applicant Résumé Information and Hiring Recommendations

Previous research has shown that résumé information (i.e., including both content and aesthetics) influences recruiters' hiring recommendations. This study extends previous research by proposing and testing a model that examines mediating processes underlying the relationship between résumé information and hiring recommendations in real employment interviews for actual job openings. Results from 62 interviewers of 30 firms partially supported our hypotheses and showed that the three types of recruiters' inferences (i.e., including professional knowledge, interpersonal skills, and general mental ability) from applicants' résumé information mediated the effects of résumé information on hiring recommendations.     

The Effects of Applicant Résumé Contents on Recruiters' Hiring Recommendations: The Mediating Roles of Recruiter Fit Perceptions

The résumé is the most commonly used selection tool for organisations. Past studies have demonstrated that recruiter hiring recommendations can be predicted based on the content of applicant résumés. However, the mechanisms underlying the links between résumé contents and hiring recommendations remain unclear. The present study extends previous research by examining the mediating roles of recruiters' multi‐faceted fit perceptions in a field setting. Data were collected from 216 organisational recruiters who participated in campus recruitment at seven universities in Taiwan. The results showed that applicant work experience and educational background increased recruiter hiring recommendations through recruiter perceived person–job (P–J) fit. In addition, applicant work experience predicted recruiter perceived person–organisation (P–O) fit, which in turn enhanced recruiter hiring recommendations.     

Applicant Desirability Influences Reactions to Discovered Résumé Embellishments

This study investigates responses to a discovered résumé embellishment as a function of initial impressions of the applicant. In Study 1, managers and recruiters rated the extent to which a discrepancy uncovered by a background check would lower their opinion of an applicant, using a between‐subjects design crossing the applicant's apparent desirability and type of embellishment. In Study 2, business students completed a simulated hiring task in which they first evaluated applicants based on their résumés, then read background reports, and subsequently made a final evaluation. Results indicate interactive effects of an applicant's apparent desirability, type of deception revealed, and response dimension. The discovery of a minor embellishment has little effect on evaluations of favored applicants, but negatively impacts less desirable applicants.     

A theory‐driven investigation of prospective applicants' intentions to submit video résumés

As a quickly growing trend among job seekers, video résumés represent an area where practice has outpaced research. This study investigated whether the theory of planned behavior (TpB) can be used to understand future job seekers (n = 154) video résumé submission intentions and behaviors. Results supported the TpB model. Attitudes, subjective norms, and perceived behavioral control predicted intentions, which in turn predicted video résumé creation behaviors. Compared with perceived behavioral control, attitudes and subjective norms were more important predictors. As one of the first empirical studies on video résumés, this research breaks important new ground. It also extends what is known about the TpB because it is the first study to use a relative importance analysis to statistically compare the influence of the theory's antecedent constructs.     

Résumé Construction for a Counseling Position

Faculty members of the Counselor Education Department at Auburn University were asked to complete the Job Résumé Questionnaire (Feild & Holley, 1976). Comparisons of responses were made between faculty and a control and experimental group. The experimental group was given data on faculty opinion and asked to construct a résumé. The control group was given no data but completed the questionnaire. Correlation coefficients yielded low positive relationships between faculty and student responses to the questionnaire. A higher positive relationship existed, however, between faculty responses to the questionnaire and actual items appearing on the résumés constructed by the experimental group.     

the résumé's secret identity: a tool for narrative exploration in multicultural career counseling

The résumé can be a window into the life story of a client and help address barriers to work and life success. Using the résumé as a narrative tool, career counselors can address these barriers and increase clients' employment potential. The strength of this approach is its cultural relevance to clients who may not otherwise seek counseling and as a talking tool within counseling. This article explores the potential for the résumé development and refinement process to enhance the counseling process akin to narrative career counseling. A model and case example are provided to illustrate the application of this approach.     

Recruiters' Assessment and Use of Social Capital in Résumé Screening1

An experiment was conducted with undergraduate business students to investigate how human resource (HR) recruiters use social capital conceptualized as friendship between applicants and the recruiter in screening résumés. Results showed that social capital influenced recruiters' assessment of applicants above and beyond human capital. In addition, the influence of friendship ties in applicant assessment was more prominent among female HR recruiters than among male recruiters. Implications for researchers and practitioners are discussed in the context of employee selection.     

Dutch adolescents' tolerance of Muslim immigrants: the role of assimilation ideology,intergroup contact,and national identification

This study set out to examine native Dutch adolescents' tolerance (N = 1,139) of Muslim immigrants in relation to the endorsement of assimilation, national identification, and contact with ethnic minority peers. The focus was on two dimensions of tolerance: the acceptance of practices by Muslim actors, and Muslims persuading co‐believers to engage in the same practices. Tolerance was found to be higher for the practices than for persuading others. Higher endorsement of assimilation was related to lower levels of tolerance, and this relation was stronger for higher compared to lower national identifiers. Assimilation mediated the positive relationship between intergroup contact and tolerance. These effects did not differ for the two dimensions of tolerance. The implications of these findings are discussed.     

Applicant Reactions in Saudi Arabia: Organizational attractiveness and core‐self evaluation

This paper reports findings from a survey into applicant reactions of working adults in Saudi Arabia. A sample of 193 participants from four job functions was obtained, with measures of organizational attractiveness, core‐self evaluation, and applicant reactions to four popular selection methods in the country – interviews, résumés, work sample tests, and references – being included. Findings indicate a notably similar pattern of preference reactions to previous studies in other (Western) countries, affirming arguments for so‐called reaction generalizability. Work sample tests were rated the most favorably followed by interviews, résumés, and references. For specific procedural dimensions, résumés were perceived as the most favorable, followed by work sample tests, interviews, and references. Several significant differences were found across job functions, mostly for interviews and résumés. Significant effects were found between reactions and organizational attractiveness, and between reactions and core‐self evaluation, including some interaction effects. Implications for future research and for practice in employee selection are considered in the conclusion.     

Discrimination of the Second Generation: Evidence from a Field Experiment in Norway

A major question in labour market research is the extent to which discrimination in employments causes the disadvantages experienced by children of immigrants. This article contributes to the debate by utilising a correspondence test study in which pairs of equivalent résumés and cover letters—one with a Pakistani name and one with a Norwegian name—were sent in response to 900 job openings in the greater Oslo area. The results show that applicants with Norwegian names on average are 25 % more likely to receive a call back for a job interview than equally qualified applicants with Pakistani names. More refined analyses demonstrate that the effect of ethnic background on employment probabilities is larger among men than women and larger in the private sector than in the public sector, and important variations among the occupations included in the study are revealed. In an effort to separate the potentially conflating effects of gender and sector, all applications to gender-segregated occupations were removed from the analyses. Interestingly, the gender differences disappear when exclusively analysing discrimination in gender-integrated occupations by sector. In gender-integrated occupations in the private sector, the gender difference in fact is reversed, indicating that women with minority background are treated less favourably than are minority men in the private sector. These results suggest that the intersection of gender, ethnicity, and sector should be scrutinised more carefully in future field experiments.     

The Psychology of Names: An Empirical Reexamination1

Four studies were conducted to examine how a first name might impact the way a person is perceived when varying amounts of information about the person are available. In Study 1, first names that are used more often today than in the past (young-generation names) were preferred to first names that have never been used often (not-common names), which in turn were liked more than first names that were used more often in the past than they are today (old-generation names). In Study 2, these names were evaluated in the context of résumés and personal ads. Old-generation names received the least favorable reactions, but inconsistencies were obtained between the other two classifications of names. Study 3 suggested that the results of the first 2 studies cannot be attributed to the use of a college-age sample. Study 4 demonstrated that people tend to infer a variety of characteristics from these three classifications of names. Results are discussed with respect to first-impression formation and ageism.     

Screening Job Applicants: The Impact of Physical Attractiveness and Application Quality

The present study investigated the impact of physical attractiveness and résuméquality on the evaluation of job applicants in the screening phase of the selection process. One hundred and eighty participants were asked to imagine they were a recruiting officer and to screen an application for the position of graduate trainee manager. Participants read a job advertisement and one of two versions of a curriculum vitae, which differed in quality. Attached to the front page of each curriculum vitae was a passport-sized head-and-shoulders photograph of either an average or an attractive female. A control condition with no attached photograph was also included. Participants judged the likelihood with which they would offer an interview to the applicant, the quality of the application, and the likely starting salary they would offer the applicant. Results indicated that attractiveness had no impact when the quality of the application was high but that attractiveness was an advantage when the application was mediocre. When the résumé quality was average the attractive applicant was evaluated more positively than the control, no photograph, applicant; an attractive photograph boosted the evaluation of a mediocre application. Results are discussed in terms of discrimination and implications for the field of human resource management.     

Subtle Bias Against Muslim Job Applicants in Personnel Decisions1

Contemporary theories of prejudice suggest that racism still exists in society, but is expressed in subtle and justifiable manners. Employing such theoretical frameworks, the present study examined subtle ways in which social category information is used differentially in personnel decisions. Participants (managers or undergraduates) were presented with background information and a résumé (with a typical Muslim or European American name) for a hypothetical job applicant. After reviewing the résumés, participants judged the applicant on hirability, salary assignment, and other job‐related characteristics. Results showed that the Muslim applicant, relative to the American, was unfavorably judged in salary assignment and job‐related characteristics in the presence of negative information. Both managers and undergraduates exhibited the same bias. Implications of the findings are discussed.     

Impression making by résumé layout: Its impact on the probability of being shortlisted

This study examines the effect of the graphical layout of résumés on the shortlisting of applicants for employment interviews. Previous research has investigated the effect of bad printing quality, but this research has explored the impact of a creative layout of résumés of equal quality. A sample of 90 respondents (half professional recruiters, half students) was asked to rank 12 candidates applying for one vacancy. All 12 candidates were presented an equal number of times in three different layout formats—formal on white paper, coloured, and “creative” design. Results suggest that the graphical design may have a substantial impact on the likelihood of being shortlisted, where formal designs were preferred over the “creative” layouts. Professional recruiters were only slightly less influenced by the layout than nonprofessionals. Implications for employers and jobseekers are discussed.