社会控制理论在医患冲突危机干预中的应用

作为社会规范运行和保持的加工机制,社会控制既是一种推动社会发展的外源性动力,又是一种保障社会结构正常运转的内源性动力。基于社会控制的动力结构要素,医患冲突可分为前馈控制阶段、同期控制阶段和反馈控制阶段三个阶段。通过这三个阶段的协同运转,将社会控制嵌入人与社会的双向运动中,构建起以社会控制的外源性动力和内源性动力为驱动的医患共同体契合模型,从而有助于挖掘“社会-心理-生理”资源与动态建构的社会控制策略,推动“医患信任危机干预”转向“和谐医患关系建设”。     

“社会矛盾与社会和谐”笔谈——“矛盾”是合理解读“社会和谐”的关键

自从关于“建构社会主义和谐社会”理论提出以来,“社会矛盾与社会和谐”的关系问题就成为学界关注的热点。不同的学者依据于各自的学术资源和经验感受,对于问题作出了各自不同的阐述。这是十分有意义的工作。它不仅扩展着人们的思维,也必将有益于实践。以学术的维度关注现实重大理论问题,是人文社会科学学者应尽的职责。有鉴于此,本期刊发了这组笔谈,并期待着学界朋友的进一步参与,共同推进社会主义和谐社会理论的完善与发展。[编者按]     

亲子冲突与青少年社会适应的关系

从北京市四所普通中学选取 82 9名初一、初二、高一和高二学生为被试 ,采取匿名的方式让被试报告自己在过去半年内分别与父亲和母亲在学业、做家务、交友、花钱、日常生活安排、外表、家庭成员关系和隐私等八个方面发生冲突的频率 ,以及自己的问题行为、抑郁和社交焦虑的情况 ,以此探讨亲子冲突与青少年社会适应之间的关系。结果发现 :(1 )父子和母子在冲突内容上有很大的差别 ;母子冲突多于父子冲突 ,且母子冲突和父子冲突的侧重点也有所不同。 (2 )在学业和生活方面 ,发生亲子冲突的青少年远多于没有亲子冲突的青少年 ,但在其余六个方面却是没有亲子冲突的青少年多于发生亲子冲突的青少年。在发生亲子冲突的青少年中 ,与双亲均发生冲突的青少年最多 ,其次是只与母亲发生冲突的青少年 ,与父亲发生冲突的青少年最少。 (3 )亲子冲突与青少年的抑郁和问题行为具有较为一致的关系 ,即与双亲发生冲突的青少年所表现的问题行为和抑郁最多 ,其次是与单亲发生冲突的青少年 ,问题行为和抑郁表现最少的是与双亲均无冲突的青少年 ;但亲子冲突与青少年社交焦虑之间的关系并没有一致的趋势。     

群际信任的增进:社会认同与群际接触的方法

群际信任是衡量群际关系的一个重要尺度.群际信任指人们在群际互动中对其他群体成员的行为或意向做积极预期而且愿意承受相应的风险,这种信任主要是由群体成员所属的社会身份所决定的,表现为内群体成员对外群体成员的信任.影响群际信任的因素包括社会群体身份及其表征和群体之间的接触经验,增进群际信任的方法主要包括社会认同与群际接触两大类方法.未来的研究需结合已有进展和社会现实问题对中国的群际信任问题及增进方法进行深入和系统的探讨.     

Local Religious Subcultures and Generalized Social Trust in the United States

Using multilevel analyses of 21,193 General Social Survey respondents nested within 256 metropolitan areas and counties, we find that individuals’ willingness to trust others is strongly related to the denominational make‐up of geographic areas. The percent of evangelical Protestants in the population negatively predicts individual‐level generalized trust, while percent mainline Protestant and percent Catholic positively predict trust. The effect sizes of these results are large and robust to statistical controls, and they hold even among nonmembers of the religious groups; for instance, “percent evangelical” predicts lower trust even among nonevangelicals. Black Protestant population share initially appears to predict lower trust, but the association disappears after adjusting for racial residential segregation. Following a longstanding theoretical tradition in the sociology of religion, we argue that the religious characteristics of places—not just individuals—shape local subcultures in ways that affect a broad range of behaviors, attitudes, and values such as generalized trust.     

Social Trust: Fairness Matters More Than Homogeneity

This article explores whether homogeneity or fairness better explains generalized interpersonal trust across countries. Although some research suggests that ethnic diversity and income heterogeneity have a negative impact on social trust, I argue that cross‐national variations in social trust are better explained by fairness: fair procedural rules (democracy), fair administration of rules (freedom from corruption), and fair income distribution (relatively equal but also unskewed). This expectation is confirmed by a multilevel analysis of data from the World Values Surveys and European Values Study covering 170,000 individuals in 80 countries.     

冲突观察能诱发冲突适应

重复启动效应和一致试次所占的比例都会影响冲突适应效应。采用词-色Stroop任务, 本研究在控制了重复启动效应和一致试次的比例之后, 通过三个实验共同探讨反应执行和冲突观察对冲突适应效应的影响。实验一发现当前试次的Stroop干扰效应, 但没有得到冲突适应效应; 在实验二中, 先前试次为四选一的选择反应时任务, 当前试次为词-色Stroop任务, 得到反转的冲突适应效应; 实验三和实验一程序相似, 但在先前试次上不执行反应, 得到了稳定的冲突适应效应。这些结果证明, 冲突观察能够诱发冲突适应机制, 提升当前的操作表现。     

社会公正与政治信任：民众对政府的合作行为机制

胡锦涛在中共十八大上提出：必须坚持维护社会公平正义。对社会公正的认知直接决定着民众的政治信任, 进而影响民众对政府的合作。近年来频发的群体性事件即是非合作行为的典型表征。然而, 国内外研究中至今没有直接探讨社会公正与政治信任影响合作行为的实证支持, 更无法进一步揭示其作用于合作行为的过程和条件。鉴于此, 本研究将社会公正分为分配公正和程序公正, 将政治信任分为工具信任和情感信任, 采用实验室研究、现场研究和问卷调查研究相结合的方法, 探讨社会公正对合作行为的过程机制, 建立其通过工具信任和情感信任作用于合作行为的双路径模型; 并进一步分析结果依赖性对这一路径模型的调节作用。本研究有望提出社会公正与政治信任影响合作行为的双路径模型及其调节变量, 一方面在理论上深化和拓展本领域的研究, 另一方面实践中通过提升公正感、强化过程变量(政治信任)、干预调节变量(结果依赖性)等策略促进合作行为。     

社会偏见与群际威胁在群际冲突发生过程中的作用

研究以“医患冲突”为载体,采用竞争反应时范式（CRT）和故事补全范式（SCP）,探讨社会偏见和群际威胁在群际冲突发生过程中的作用。结果表明：（1）“医生”被试中,社会偏见在CRT和SCP两个指标上均具显著主效应,而“患者”被试中,社会偏见仅在CRT范式“惩罚持续时间”指标上主效应显著;（2）群际威胁在CRT和SCP指标上的主效应均显著。研究发现,在群际冲突发生过程中,社会偏见的作用具有“方向效应”,而群际威胁变量发挥着显著而直接的影响。     

社会困境下政治信任对公众态度和合作行为的影响

现代社会面临的重要问题是如何有效地促进人们之间的相互合作,达到社会公共利益的最大化。因此,有关社会困境(social dilemma)的研究成为社会心理学领域的热点。随着群体理论的发展,研究者的研究视角逐渐从个体(individual)转向群体(collective),关注层级结构的群体(hierarchical groups)中,管理者或管理机构(权威)的特征和行为对个体合作行为的影响。其中,权威信任(trust in authority)和公正感(fairness)是影响个体态度和合作行为的重要变量。政治信任(political trust)也可以看作权威信任的一种,即在社会背景下,公众对社会管理权威(政府机构)的信任。未来研究应尝试在实验室里对政治信任的作用和机制进行探究,并进一步探究公正感在政治信任对态度及合作行为关系中的中介作用。     

初中生的社会比较对认知与情感信任的影响

本研究旨在探讨不同友谊状态下,初中生的社会比较对认知与情感信任的影响,及两种信任在社会比较与亲密度变化关系中的中介作用。有效被试为522名(M=12.87岁, SD=0.67),开学初让被试提名一位最亲密朋友,期中考试后让其比较与该好友的成绩排名并评价对好友的认知与情感信任水平,随后重新评价该好友的亲密度。结果表明:在亲密朋友(第二次依旧为最亲密的朋友)中,向下比较的情感信任高于向上比较,社会比较不影响认知信任;在普通朋友(第二次亲密度降低的朋友)中,向上比较的认知和情感信任均高于向下比较;社会比较只通过认知信任影响亲密度变化(完全中介),即相比于向下比较,向上比较时的认知信任水平较高,从而更有利于维持友谊的亲密性。     

The Growing Social and Moral Conflict Between Conservative Protestantism and Science

Due to conservative Protestant elites challenging scientists in the public sphere, and prominent scientists attacking religion, scholars have claimed that there is an increasing conflict between conservative Protestants and science. However, these claims have never been empirically investigated and these general claims do not specify what conflict is actually about. In this article I use the General Social Survey from 1984 to 2010 to examine whether conservative Protestants are increasingly opposed to the social and moral influence of scientists. I find evidence for increasing opposition by biblical literalist conservative Protestants to the involvement of scientists in social debates about moral issues.     

Perceived Threat,Social Identification,and Psychological Well‐Being: The Effects of Political Conflict Exposure

Using data drawn from the adult population in Northern Ireland (N = 1,515), this article examines the relationship between perceived intergroup threat and psychological well‐being, taking into consideration the mediating role of social identification and the moderating role of political conflict exposure. Results by and large confirmed our predictions that perceived threat would be directly associated with poorer well‐being but would also exert a positive indirect effect on well‐being via increased social identification. However, these relationships were dependent on individuals' prior conflict exposure, such that the positive indirect relationship between perceived threat and psychological well‐being emerged only for two subpopulations: individuals who had high direct and high indirect exposure to conflict, and individuals who had low direct, but high indirect conflict exposure. No indirect effects emerged for individuals with relatively lower conflict exposure. Results are discussed with regard to their implications for research on the consequences of intergroup threat in political conflict settings and beyond.     

Changes in Income Predict Change in Social Trust: A Longitudinal Analysis

Social trust is a psychological variable important to politics, the community, and health. Theorists have predicted that socioeconomic status determines social trust, but also that social trust determines socioeconomic status. The current study tested the viability of both causal directions using longitudinal data from representative samples of the United States and the United Kingdom. Results demonstrated that a model where increases in socioeconomic status (measured by income) predict increases in social trust is more viable than a model where increases in social trust predict increases in socioeconomic status.     

主题情境和信任特质对大学生信任圈的影响

以395名大学生为被试,采用2×4×2的混合设计考察了主题情境(内容和风险等级)和信任特质对大学生信任圈规模和成分的影响。结果表明:(1)主题情境的内容对信任圈的规模和成分均有影响,在借钱情境下的信任圈规模显著大于分享负面信息情境,且两者的信任对象排序也有所不同;(2)随着主题情境的风险等级提高,两种情境下的信任圈规模均减少,但借钱情境下的信任圈规模减少更多,四种风险下信任圈成分无显著变化;(3)信任特质对两种主题情境下的大学生信任圈规模均有显著影响,高信任的被试信任圈规模较大,但对信任圈成分无显著影响;(4)信任圈成分总体呈现出亲人、熟人和陌生人的差序格局。     

组织内信任的维持与修复

组织内信任可以促进组织成员间的沟通, 增强组织凝聚力, 提高工作效率; 而信任违背与不信任则会给组织造成巨大的经济、情感和社会成本消耗。因此, 信任破坏后的修复就变得十分重要, 也逐渐得到国内外研究者的重视。组织内信任是一个多水平的结构, 它的建立与维护受到个体、人际、组织等不同水平的多种变量的影响。信任违背后的修复策略有很多种, 这些策略的有效性因情境的不同而有所差异。明确组织内信任的概念, 完善研究工具以及进一步探讨更多影响信任修复效果的相关因素是未来的研究趋向。     

Trust maintenance as a function of construal level and attributions: The case of apologies

When do recipients of an apology (“trustors”) base their decision to trust a perpetrator (a “trustee”) on the attributional information embedded in an apology? Attributions provide a detailed account of the trustee's causal involvement in committing a transgression. We therefore argue that trustors in a low construal level mindset use this information in their trusting decision. However, trustors in a high construal level mindset likely consider all apologies as simple statements of regret, regardless of the attributional information they contain. We find support for this argument in four laboratory experiments. This research nuances the idea that to restore trust by means of an apology, the trustee must only use an effective attribution for a negative outcome. We also present a more realistic understanding of the process leading from apologies to trust than has been offered in previous work by simultaneously considering the role of the trustor and that of the trustee in the trust restoration process.     

Psychocultural Interpretations and Dramas: Identity Dynamics in Ethnic Conflict

Ethnic identity connects individuals through perceived common past experiences and expectations of shared future ones. Identity is concerned with group judgments and judgments about groups and their motives. This article explores identity through the case of Loyal Order Protestant parades in Northern Ireland and the concepts of psychocultural interpretations (shared, deeply held worldviews found in group narratives) and psychocultural dramas (conflicts over competing, and apparently irresolvable, claims that engage the central elements of a group's historical experience). Psychocultural dramas are polarizing events whose manifest content involves non-negotiable cultural claims, threats, and/or rights that become important because of their connections to core metaphors and group narratives that embody a group's identity. In ethnic conflicts, psychocultural dramas arise over competing claims that evoke deeply rooted dimensions of the conflict which cannot be settled by reference to more general rules or higher authority. Psychocultural dramas are tools of analysis for understanding the centrality of cultural identity and ritual in ethnic conflict and for the redefinition of such conflicts in ways that increase the chances for managing them constructively. Examining the psychocultural dramas surrounding parades disputes in Northern Ireland suggests why and how some conflicts are more amenable to constructive outcomes than others.     

不同主题和风险下的人际信任:“信任圈”的中、加比较

在人际关系网络中,那些被信任者构成了个体的"信任圈",信任圈的规模可以代表个体表现出的信任水平。本研究考察了在不同交流主题(借钱、正面和负面信息交流)和风险等级下,中国人和加拿大人信任圈规模的差异。对202名中国和加拿大成年被试的调查表明,交流主题对信任水平有影响,在借钱和交流正面信息时信任圈明显大于交流负面信息时;风险等级越高,信任圈越小,在借钱时人们对风险等级尤其敏感;无论分享正面还是负面信息时,中国人的信任圈都比加拿大人更小,而在借钱方面中国人比加拿大人的信任圈更大。可见,人际信任与主题、风险和文化因素及其交互作用有关,这些结果对于理解信任的文化差异和跨文化交往实践非常有意义。