Affective Influences on Judgments and Behavior in Organizations: An Information Processing Perspective

This article reviews and integrates recent research in experimental social psychology and organizational behavior demonstrating the pervasive influence that affective states or moods have on judgments, decision making, and behavior in organizations. An information processing theory, the Affect Infusion Model (AIM) is described that can account for many of the empirical findings and also provides a promising theoretical base for future research in this area. The article reviews a range of experimental and applied studies consistent with the predictions of this model, demonstrating the role of information processing strategies in moderating affective influences on organizational behavior. Specifically, we discuss the influence of affect on such work-related behaviors as worker motivation, creativity and performance, interpersonal judgments and communication, performance appraisal judgments and selection interviews, organizational spontaneity, employee flexibility and helpfulness, absenteeism, and bargaining and negotiation behaviors. The implications of the information processing approach for understanding the influence of affect on organizational behaviors are discussed, and we argue for the greater integration of affect into contemporary theorizing and research in organizational settings.     

The utility estimate as a communication device: Practical questions and research directions

Rauschenberger and Schmidt (1987) lamented the lack of research attention to the ways in which utility information is presented to organizational decision makers. However, while considerable research has continued to focus on technical issues surrounding utility estimation, few studies have specifically examined the efficacy of the utility estimate as a communication device. The purpose of this article is to set forth an agenda for future research on the communication of the value of human resource activities by showing the relevance of research and theory in communication, presuasion, and decision making.     

居危思变?工作不安全感对创新行为的差异化影响?

企业往往在员工管理和组织创新上处于“两难困境”——难以提供稳定工作但又不得不依赖员工实现组织创新, 这就使得研究员工工作不安全感对创新行为的影响至关重要。企业员工遭遇不同环境威胁带来的工作不安全感时, 创新行为存在差异。本文在威胁焦点下深化工作不安全感概念, 并基于“以变量为中心”和“以人为中心”的研究思路, 探讨其对创新行为的差异化影响过程。首先, 结合环境威胁来源与主观感知, 把工作不安全感分为岗位焦点工作不安全感和人员焦点工作不安全感两个维度, 并将编制测量量表。其次, 期望运用纵向研究设计, 通过分析多时点的员工-主管配对数据, 基于情境调节焦点和工作激情的链式中介作用, 来揭示岗位焦点工作不安全感对创新行为的负向影响, 以及人员焦点工作不安全感对创新行为的倒U型影响。最后, 将采取“以人为中心”的研究思路, 运用潜在剖面分析方法探讨工作不安全感潜在类型及其对创新行为的影响。研究结果将有助于推进工作不安全感的概念和效用研究, 也为企业如何有效促进创新提供对策建议。     

Miami Thrives: Weaving a Poverty Reduction Coalition

In an environment where community based organizations are asked to do increasingly more to alleviate the effects of complex social problems, networks and coalitions are becoming the answer for increasing scale, efficiency, coordination, and most importantly, social impact. This paper highlights the formation of a poverty reduction coalition in south Florida. Our case study approach chronicles a developing coalition in Miami-Dade County and the role of one organization acting as lead to the initiative. Drawing on interviews with lead organization staff, participant observation field notes, network mapping and analysis of documents and artifacts from the initiative, we analyze the local organizational context and illuminate important processes associated with supporting a developing coalition. Findings offer a picture of the interorganizational relationships in the community using social network analysis and identify the organizational capacity factors that contribute to and inhibit the formation of a cohesive and effective coalition in this context. This study also highlights the utility of an action research approach to organizational learning about coalition-building in such a way that informs decision making.     

组织认同对员工创新行为的促进和抑制过程

企业稳定发展的关键之一是员工对组织的高认同感。员工创新是企业创新发展的基石。然而关于组织认同对创新行为影响的研究发现并不一致。规范冲突模型为深入理解二者之间的关系提供了理论视角。根据此模型, 员工组织认同通过不满现状和遵守现状两个相反的路径对创新行为产生促进和抑制的双重影响; 员工规范冲突感知是引发不满现状和遵守现状产生的重要条件; 领导创新期待与创新支持在组织认同对员工创新行为的促进和抑制过程中起到调节作用。     

How to Promote Innovative Behavior at Work? The Role of Justice and Support Within Organizations

To provide a more developed research model of innovation in organizations, we reconsidered current thinking about the effects of organizational justice on innovative behavior at work. We investigated the mediating role of perceived organizational support (POS) between the two constructs. As hypothesized, empirical results showed that justice dimensions were related to innovative behavior of employees, whereas all of their relationships became no longer significant when POS intervened (full mediation). This indicates that organizational justice promotes innovative behavior through the psychological mechanism of POS rather than directly. We discussed implications and limitations of this study, and proposed future research avenues.     

动态计算模型在组织行为学研究中的应用

动态计算模型是用数学语言进行理论描述的规范表达, 能够有效地解释理论与实证结果的冲突, 整合和发展理论, 非常适合研究复杂的、非线性的、非递归的组织行为问题, 但目前在组织行为学研究中的应用有限。本研究对基于主体的建模、系统动力学模型和元胞自动机模型等主要动态计算模型进行综述, 对已有引入动态计算模型的组织行为学研究主题、研究问题的类型及动态计算模型的实施等内容进行复杂网络分析及内容综述, 并指出动态计算模型能够帮助研究者开拓新的研究领域、改变组织行为研究的模式、继承和发展已有研究成果, 形成动态计算模型在组织行为学研究领域的应用手册。     

Twelve steps to heaven: Successfully managing change through developing innovative teams

In this article we propose that work teams implement many of the innovative changes required to enable organizations to respond appropriately to the external environment. We describe how, using an input?–?process?–?output model, we can identify the key elements necessary for developing team innovation. We propose that it is the implementation of ideas rather than their development that is crucial for enabling organizational change. Drawing on theory and relevant research, 12 steps to developing innovative teams are described covering key aspects of the team task, team composition, organizational context, and team processes.     

Creative Self‐Efficacy and Innovative Behavior in a Service Setting: Optimism as a Moderator

Creativity research on the personality approach has focused on the relationship between individual attributes and innovative behavior. However, few studies have empirically examined the effects of positive psychological traits on innovative behavior in an organizational setting. This study examines the relationships among creative self‐efficacy, optimism, and innovative behavior as well as the moderating effect of optimism. Longitudinal data across two periods were collected from 120 spa employees of a diet and beauty salon company in Taiwan. After controlling for the effects of job tenure and the Big Five personality traits, this study found that employees with a high level of creative self‐efficacy demonstrate a high level of innovative behavior at work, and optimism does not have a direct effect on employees' innovative behavior, but it does play a moderating role. When employees' creative self‐efficacy is high, those with greater optimism exhibit greater innovative behavior at work. Toward the end, this paper offers suggestions for future research and discusses the practical implications of this study.     

情绪和任务框架对自我和预期他人决策时风险偏好的影响

两个实验考察了情绪和任务框架对自我和预期他人决策时风险偏好的影响。结果表明:(1)获益框架下,悲伤情绪比愉悦情绪诱发更强的风险偏好,自我决策比预期他人决策表现出更强的风险偏好;(2)损失框架下,愉悦情绪比悲伤情绪诱发更强的风险偏好,预期他人决策比自我决策表现出更强的风险偏好;(3)在自我决策时,愉悦情绪在损失框架下比在获益框架下诱发了更强的风险偏好,悲伤情绪在获益框架下比在损失框架下诱发了更强的风险偏好;在预期他人决策时,无论是愉悦情绪还是悲伤情绪,损失框架均比获益框架诱发了更强的风险偏好。     

团队沟通、工作不安全氛围对创新行为的影响:创造力自我效能感的调节作用

采用问卷调查法,以国内十三家大型企业集团75个工作团队共334名团队成员为研究对象,运用分层线性模型分析技术,探讨了团队沟通、工作不安全氛围对团队成员创新行为的影响,以及创造力自我效能感对此关系的调节作用.结果表明,团队沟通、工作不安全氛围对团队成员创新行为有倒U形的影响;创造力自我效能感调节团队沟通、工作不安全氛围与团队成员创新行为之间的关系:员工的创造力自我效能感越高,团队沟通、工作不安全氛围对团队成员创新行为的倒U形影响越小.     

Let Go or Retain? A Comparative Study of the Attitudes of Business Students and Managers About the Retirement of Older Workers

This study's central research question is: “How do managers evaluate the desirability of early retirement of their employees, and under what circumstances and for what types of workers are they in favor of delay?” We sought to compare managers' and business students' decision making regarding older workers. We examined the extent to which student samples are appropriate to study organizational behavior. An identical factorial survey was carried out among 26 managers and 25 business school students. The results revealed that business students concentrate on performance‐related individual characteristics when making selection decisions, whereas managers also recognize contextual factors (need for downsizing, tight labor market) and older workers' attitudes toward retirement.     

组织创新文化、组织文化强度与员工创新行为：多层线性模型的分析

本研究通过对某大型电网公司156家供电局的10856名员工的问卷调查,检验了组织创新文化、组织文化强度（即员工价值观一致性）与员工创新行为的关系。多层线性分析（HLM）结果表明：（1）组织创新文化与员工创新行为有正向关联;（2）组织文化强度与员工创新行为有负向关联;但是（3）组织文化强度却可以增强创新文化与员工创新行为的正向关系。研究提出,引入组织文化的内容属性和强度属性的交互作用,可以更精确地理解组织文化与个体创新行为的关系。     

Joint effects of social networks and information giving on innovative performance after organizational entry

We combine the social network approach and organizational socialization literature in order to examine the influence of social networks and proactive behavior on newcomers' innovative performance. A sample of new employees completed questionnaires on social network and proactive measures, and their supervisors rated their innovative performance. The results suggest that both sparse (low density) social networks and newcomers' information giving were related to innovative performance. The results also indicate that information giving moderated the relation between sparse social networks and innovative performance: when newcomers' information giving was high, the characteristics of their social networks were not related to their innovative performance.     

Crisis decision theory: decisions in the face of negative events

How do people respond to negative life events? Crisis decision theory combines the strengths of coping theories with research on decision making to predict the responses people choose under negative circumstances. The theory integrates literatures on coping, health behavior, and decision making, among others, into 3 stages that describe the process of responding to negative events: (a) assessing the severity of the negative event, (b) determining response options, and (c) evaluating response options. The author reviews and organizes the relevant research on factors that shape information processing at each stage and that ultimately predict decisions in the face of negative events. Finally, the author presents a critique of crisis decision theory and discusses areas for future research.     

团队心理安全感对成员创新行为影响的跨层次研究:知识分享的中介作用

采用问卷调查法,以珠三角地区高科技企业61个工作团队的387名员工为调查对象,在控制被试的教育水平、工作年限及人口统计学变量后,运用多层线性模型技术考察团队心理安全感、知识分享及成员创新行为之间的关系。结果表明:(1)团队心理安全感对知识分享和成员创新行为具有显著的正向促进作用;(2)知识分享是团队心理安全感与成员创新行为之间的跨层次中介变量。     

组织心理学的新进展

本文在大量的国内外文献的基础上 ,从六个方面系统地介绍了近十年来组织管理心理学的新进展 :激励问题研究、团队研究研究、领导行为研究、管理决策研究、组织文化研究、管理的跨文化研究。从中我们可以看到以下几个特点 :1从个体理论向整体组织理论扩展。 2在理论发展上 ,重视吸收认知心理学的研究成果。3在学科体系方面 ,更强调组织的动力学和人力资源的系统开发。4在研究领域方面 ,组织心理学也突破了传统的框架。工作业绩评估、管理决策、组织气氛和组织文化以及跨文化的比较研究 ,已成为组织心理学中的热门领域 ,共获得了有价值的研究成果。     

COMMUNICATION AND PARTICIPATIVE DECISION MAKING: AN EXPLORATORY STUDY

Traditional models of participative decision making neglect the role subordinates play in establishing a participative environment. In this study, participative decision making is viewed as a social phenomenon defined through interaction between superiors and subordinates. Data obtained from 264 employees of a large social service organization were used to test hypotheses predicting positive associations between participation and superior-subordinate communication behavior. The results provide support for the contention that, for subordinates, participation in decision making is associated strongly with the quantity and quality of communication they experience with their superior. Considering the impact of superior-subordinate communication in the establishment of participative decision making may aid in understanding what preconditions are necessary before such arrangements can become successful.     

Vocational and organizational behavior, 1985: A review

This article examined the research in vocational and organizational behavior published during 1985. The review was organized around research themes in vocational behavior (person-environment fit, gender influences, cultural groups, career planning and decision making, and job search and recruitment) as well as behavioral issues in organizational settings (staffing techniques, individual behavior and performance, leadership, reactions to organizational life, career transitions, and work and the quality of life). The review was followed by a global assessment of the literature and several suggestions regarding future research.