The Scope of Client Aggression Toward Social Workers in Israel

The phenomenon of client violence toward social workers has been documented in various parts of the world. The goal of this study is to describe the phenomenon and explore the relationship pattern between contextual variables and clients’ aggression. The study encompassed a sample of 645 workers in 34 municipal social service agencies. Of the entire sample, 80% reported being exposed to some form of aggression at least once over the last 3 months. The findings highlight 2 broad axes related to client aggressiveness: frequency and level of aggression. With respect to frequency, we can discern a continuum running from common types of aggressive behaviors to rare ones. The other axis focuses on the level of aggressiveness used, from minor types of client aggression, such as verbal assaults and threats, increasing to more severe ones, such as property damage, and, finally, to physical injury. The routineness of aggression in the work environment lends it the appearance of being normal, and functioning in such an environment desensitizes social workers to clients’ aggressiveness. Also examined and discussed are organizational and personal factors that contribute to the aggressive behavior of clients, including seniority, gender, workload, inadequate service conditions, and coworkers’ aggressive behavior.     

Agency's Role in Dehumanization: Non‐human Metaphors of Out‐groups

Dehumanization, the psychological process by which individuals or groups of individuals are denied human qualities or are believed to be less than human, has important negative consequences for intergroup relations: dehumanization reduces intergroup helping and excuses aggression towards members of other groups. Current models of dehumanization are unable to explain the variety of dehumanization that occurs in metaphorical thought. For example, they cannot account for the labeling of comatose individuals as “vegetables,” nor do they adequately distinguish between of humans as predators vs. metaphors of humans as prey. We argue that this results from the paucity of attention devoted to the role of agency in the dehumanization process. The ABC model of dehumanization proposed in this paper broadens the scope of dehumanization theory by describing three unique components of agency: affective, behavioral, and cognitive. This article then delineates how the differential attribution of agency components impacts emotional responses toward out‐groups in addition to the metaphors used to describe them. By incorporating both traditional types of dehumanization (extreme and overt negative evaluations) and ambivalent types of dehumanization (mixed positive and negative evaluations) into our model, we provide a more nuanced view of the dehumanization process that accounts for the variance in dehumanization by analogy.     

A Framework for Explaining Aggression Involving Groups

Aggression involving groups (versus individuals) can be particularly severe (e.g., hazings). Although an impressive amount of experimental research on the aggression of individuals exists, relatively less experimental research on aggression involving groups exists. We use existing theories of aggression and the available research to present a framework of aggression when groups are involved. We propose a provisional model that suggests that the extent of aggression to be committed depends on the composition of both source (i.e., perpetrators – group or individual) and target (i.e., victims – group or individual) entities. Evidence suggests that groups commit and receive more aggression than individuals. We propose that accessible hostile thoughts and the experience of negative affect contribute to the target effect (i.e., more aggression committed toward groups versus individuals), whereas disinhibition processes and arousal contribute to the source effect (i.e., more aggression committed by groups versus individuals). Our framework can guide future theory and research on aggression involving groups.     

Role and justice considerations in the attribution of responsibility to a rape victim

This study was designed to assess the extent to which social role and “just world” considerations would affect perceptions and attributions of responsibility to a rape victim. The rape victim was either a topless-bottomless dancer, a social worker, or a Catholic nun, and she was either acquainted or unacquainted with her assailant. In the acquainted condition, the dancer was attributed the greatest and the nun the least amount of responsibility, indicating that social role factors can govern the range of attributional judgments which might be made in any given instance. However, unacquainted victims were ascribed more responsibility for the rape than were acquainted victims, a difference which was significant when the victim was the nun. The latter findings are discussed in terms of Lerner's just world hypothesis. Significant sex differences were found in subjects' perceptions of and responses to the rape incident and, contrary to earlier findings, no relationship was found between victim attractiveness and punitiveness toward the wrongdoer.     

Is indirect aggression typical of females? gender differences in aggressiveness in 11- to 12-year-old children

Gender differences regarding aggressive behaviour were investigated in 167 school children, 11 to 12 years of age, through peer-rating techniques supported by self-ratings and interviews. The social structure of the peer groups also was studied. The principal finding was that girls made greater use of indirect means of aggression, whereas the boys tended to employ direct means. Gender differences in verbal aggression were less pronounced. The social structure of peer groups was found to be tighter among girls, making it easier for them to exploit relationships and harm their victims by indirect manipulative aggression. Because indirect aggression has rarely been satisfactorily studied with tests of aggression, this finding may help to explain 1) the generally lower correlation found between peer-rated and self-rated aggression in girls than among boys (indirect means not being so readily recognized by the subject as a kind of aggression) and 2) the low stability of aggressiveness in girls often found in developmental studies.     

Perception of mind and dehumanization: Human,animal, or machine?

Dehumanization is reached through several approaches, including the attribute‐based model of mind perception and the metaphor‐based model of dehumanization. We performed two studies to find different (de)humanized images for three targets: Professional people, Evil people, and Lowest of the low. In Study 1, we examined dimensions of mind, expecting the last two categories to be dehumanized through denial of agency (Lowest of the low) or experience (Evil people), compared with humanized targets (Professional people). Study 2 aimed to distinguish these targets using metaphors. We predicted that Evil and Lowest of the low targets would suffer mechanistic and animalistic dehumanization, respectively; our predictions were confirmed, but the metaphor‐based model nuanced these results: animalistic and mechanistic dehumanization were shown as overlapping rather than independent. Evil persons were perceived as “killing machines” and “predators.” Finally, Lowest of the low were not animalized but considered human beings. We discuss possible interpretations.     

Known risk factors for violence predict 12-month-old infants' aggressiveness with peers

This study tested the hypothesis that 12-month-old infants' use of force against peers is associated with known risk factors for violence. We conducted a prospective longitudinal study, which included laboratory observations of firstborn British infants (N = 271) during simulated birthday parties. No gender differences in aggressiveness were observed. The infants' observed aggressiveness was significantly correlated with mothers' mood disorder during pregnancy and with mothers' history of conduct problems. Infants' observed aggressiveness was correlated with parents' ratings of infants' anger and aggression, which were also predicted by mothers' mood disorder and history of conduct problems. Our findings indicate that infants at risk for serious aggression can already be identified when the motor ability to use physical force first enters the human repertoire.     

The dyadic nature of social information processing in boys' reactive and proactive aggression

The correlation between boys' social cognitions and their aggressive behavior toward peers was examined as being actor driven, partner driven, or dyadic relationship driven. Eleven groups of 6 familiar boys each (N = 165 dyads) met for 5 consecutive days to participate in play sessions and social-cognitive interviews. With a variance partitioning procedure, boys' social-cognitive processes were found to vary reliably across their dyadic relationships. Furthermore, mixed models regression analyses indicated that hostile attributional biases toward a particular peer were related to directly observed reactive aggression toward that peer even after controlling for actor and partner effects, suggesting that these phenomena are dyadic or relationship oriented. On the other hand, the relation between outcome expectancies for aggression and the display of proactive aggression appeared to be more actor driven and partner driven that dyadic.     

Dehumanization of dirty workers and attitudes toward social support

In lay perception, dirty work is a type of labor that degrades human dignity. Work can be perceived as dirty on three bases: social (related to the subordinate position or associated with contact with stigmatized people), physical (related to direct contact with garbage and waste), and moral (related to jobs considered sinful, dubious, or defying social norms). “Dirty” stigma makes workers objects of dehumanization and discrimination, in particular, people distance themselves from dirty workers and are not ready to help and support them. In the experimental study (N = 340), we investigated how certain types of dirty workers are dehumanized compared to nondirty workers and the indirect effect of the type of dirty work on attitudes toward the social support of dirty workers via animalistic (attribution of uniquely human traits) and the mechanistic (attribution of human nature traits) dehumanization. The results show that individuals are willing to offer more social support to a low status but not dirty worker rather than to social or moral dirty workers. At the same time, less social support is provided to nondirty than to physical dirty worker. Animalistic and mechanistic dehumanization mediates the relationship between the types of dirty work and the attitudes toward social support. In particular, less dehumanization leads to more positive attitudes toward social support. The limitations and future directions of the obtained results are discussed.     

On Being a Mindful Authoritarian: Is Need for Cognition Always Associated with Less Punitiveness?

Previous research shows that the motivation to be mindful is associated with less intolerance toward deviant and stigmatized groups. The present research examines authoritarianism as a possible moderator of this seemingly robust finding. We obtained consistent evidence from two studies that authoritarianism (right-wing authoritarianism, social dominance orientation) moderates the relationship between need for cognition and punitiveness. Among low authoritarians, need for cognition was negatively associated with punitiveness and dispositional attribution of crimes and positively associated with support for rehabilitation of criminals. However, among high authoritarians, the pattern reversed. These results are discussed in the context of some recent advances in the understanding of motivated social cognition.     

Self-reported physical aggression among young men

This article describes two studies involving a questionnaire asking about the circumstances, antecedents, and consequences of the most recent fight among samples of young men (100 students in Study I; 88 students and 87 unemployed men in Study II). In Study I, the students alos completed a standard aggression questionnaire and one concerning masculine values to assess whether measures of physical aggressiveness were associated with traditional masculine role norms. There was a weak association with physical aggressiveness but not with reported fights. Students with traditionally masculine interests did report more fights. In Study II, both subsamples showed significant correlations between a masculine role subscale involving toughness from this study were primarily assessed in relation to hyphotheses derived from Darwinian sexual selection theory: that fights between young men are likely to arise from threats to personal integrity and status, women, and resoureces; that fights will be more related to social status and be more damageing among the unemployed men than the students. In line with these predictions, insults were a potent cause of fights in both samples, but public humiliation was a more common reason among the unemployed men, Money or property was more often a reason for fighting among the unemployed men also showed higher levels of anger and physical aggression (but not verbal aggression) on a standard aggression questionnaire. Other differences included the location of the fight, but there were no significant differences between the two samples in whether or not a fight had occured in the last 5 years. © 1995 Wiley-Liss, Inc.     

Television violence and children's aggression: testing the priming, social script, and disinhibition predictions

The effect of television violence on boys' aggression was investigated with consideration of teacher-rated characteristic aggressiveness, timing of frustration, and violence-related cues as moderators. Boys in Grades 2 and 3 (N = 396) watched violent or nonviolent TV in groups of 6, and half the groups were later exposed to a cue associated with the violent TV program. They were frustrated either before or after TV viewing. Aggression was measured by naturalistic observation during a game of floor hockey. Groups containing more characteristically high-aggressive boys showed higher aggression following violent TV plus the cue than following violent TV alone, which in turn produced more aggression than did the nonviolent TV condition. There was evidence that both the violent content and the cue may have suppressed aggression among groups composed primarily of boys low in characteristic aggressiveness. Results were interpreted in terms of current information-processing theories of media effects on aggression.     

Parental Influences on the Prevalence and Development of Child Aggressiveness

The development of aggressiveness between 5 and 17 years and some parental influences on this development were analyzed using data from Germany. International studies have shown a “camel humps” curve, i.e., a peak of aggression of children (primarily boys) between 2 and 4 years and a second peak of antisocial or aggressive behavior of boys between 15 and 20 years, but small groups of children and adolescents were persistently aggressive. A representative longitudinal study (2,190 children and their parents) and an additional study (1,372 children and adolescents) were conducted in Germany. The hypotheses of this article are that in the data can be found (a) an U-shaped course of aggressiveness for boys and girls, but on different levels, (b) a minority of persistently aggressive children and youth, (c) influences of parental temperaments, behavioral tendencies, parenting styles and the family status on the children’s aggressiveness. The results replicate roughly the “valley” of the U-shaped course of aggressiveness. Small groups of chronically aggressive children were found as well. Influences of parental temperaments and corresponding behavioral tendencies (internalizing and externalizing behavior), parenting styles (child-centered communication, use of violence) and the social status of the families on child aggressiveness confirmed the hypotheses. These processes were moderated by gender effects between mothers, fathers, daughters, and sons. In regard to the group of persistently aggressive young people prevention of aggression should start early in childhood and over the long term. Parent education should consider more the individual personalities of the parents, not only parenting styles.     

An investigation of some hypotheses concerning rape and murder

The study compared three groups of incarcerated criminals, including 40 men convicted of rape, 40 convicted of murder (of another male) and 40 sentenced for property offenses. A number of personality and attitude scales, behavioral records and a binocular rivalry test were used to test various hypotheses concerning rape and murder. Rapists and murderers did not differ on general control of aggressive behavior but both showed more control than convicted felons. In the binocular rivalry task rapists and murderers were less prone to perceive sexuality than property felons, but the three groups did not differ on perceived aggression toward women. Rapists and murderers were more prone to deny feminine traits than property felons. Rapists had heterosexual experience with more partners than property felons. The three groups did not differ on attitudes toward women or on disinhibition as a mode of sensation seeking. In general, rapists resemble murderers more than ordinary felons and the evidence does not support hypotheses that characterize them as significantly more hostile toward women than are other types of criminals.     

How do different humanness measures relate? Confronting the attribution of secondary emotions,human uniqueness,and human nature traits

The present research examines the relationship between the infrahumanization approach and the two-dimensional model of humanness: an issue that has received very little empirical attention. In Study 1, we created three unknown groups (Humanized, Animalized, and Mechanized) granting/denying them Human Nature (HN) and Human Uniqueness (HU) traits. The attribution of primary/secondary emotions was measured. As expected, participants attributed more secondary emotions to the humanized compared to dehumanized groups. Importantly, both animalized and mechanized groups were attributed similar amounts of secondary emotions. In Study 2, the groups were described in terms of their capacity to express secondary emotions. We measured the attribution of HN/HU traits. Results showed that the infrahumanized group was denied both HU/HN traits. The results highlight the importance of considering the common aspects of both approaches in understanding processes of dehumanization.     

A comparison of human aggression committed by groups and individuals: An interindividual-intergroup discontinuity

Experimental research comparing aggressive behavior committed by groups and individuals is important but sparse. This experiment compared aggressive behavior (i.e., amount of hot sauce allocated for others to consume) in four types of interactions: intergroup, interindividual, group-to-individual, and individual-to-group. The results revealed that intergroup interactions were significantly more aggressive than interindividual interactions. In addition, groups allocated and received significantly more hot sauce than individuals. These effects were not explained by diffusion of responsibility or trait aggressiveness. The experiment reveals two noteworthy conclusions: (1) the interindividual-intergroup discontinuity effect extends to aggressive behavior and (2) interactions in which a group is either the source or target of aggression are situational influences that can increase it.     

On the assignment of punishment: the impact of general-societal threat and the moderating role of severity

This article reports experiments assessing how general threats to social order and severity of a crime can influence punitiveness. Results consistently showed that when participants feel that the social order is threatened, they behave more punitively toward a crime perpetrator, but only when severity associated with a crime was relatively moderate. Evidence is presented to suggest that people can correct-at least to a degree-for the "biasing" influence of these inductions. Finally, threats to social order appear to increase punitiveness by arousing a retributive desire to see individuals pay for what they have done, as opposed to a purely utilitarian desire to deter future wrongdoing. The authors suggest that individuals sometimes act as intuitive prosecutors when ascribing punishment to an individual transgressor based on their perception of general societal control efficacy.     

A meta‐analytic review of help giving and aggression from an attributional perspective: Contributions to a general theory of motivation

The present review syntheses 64 investigations on the determinants of helping and aggression involving more than 12,000 subjects, providing empirical tests of Weiner's (1986, 1995) theory of social conduct. A meta‐analytic test of the proposed causal cognition‐emotion‐behaviour sequence reveals that judgements of responsibility determine the emotional reactions of anger and sympathy, and that these emotional reactions, in turn, directly influence help giving and aggression. Results are highly consistent across several potential moderator variables including type of culture, sample characteristics, publication year, and publication status. Moreover, the present analyses suggest that the hypothesised model holds true for real events as well as for simulated data. Exploratory comparisons between the helping versus the aggression domain suggest that comparable results are obtained for these two domains, except that perceptions of responsibility are more likely to exert an additional proximal role in aggressive retaliation as compared to help giving. The implications of these findings for a general theory of motivation in the interpersonal and the intrapersonal domains are discussed.     

Strain‐specific aggressive behavior of male mice submitted to different husbandry procedures

Severe aggression within groups of male laboratory mice can cause serious welfare problems. Previous experiments have shown that the transfer of specific olfactory cues during cage cleaning and the provision of nesting material decrease aggression and stress in group‐housed male mice. In this study, the combined effect of these husbandry procedures was tested for their long‐term effect on aggression in two strains of male mice (BALB/c and CD‐1). We used postcleaning aggressive behavior, wound counts, and testosterone levels as indicators of aggressiveness. Physiological responses to social challenge were investigated through urinary corticosterone and adrenal tyrosine‐hydroxylase measurements. Furthermore, the aggression‐modulating effects of two enrichment items (ShepherdShack/DesRes and PVC tube) were explored. Marked differences were found between the two strains. CD‐1 mice were more aggressive, had higher testosterone levels but lower corticosterone levels, and had fewer wounds than BALB/c mice. However, in neither of the two strains was long‐term enrichment with nesting material and its transfer after cage cleaning effective in lasting reduction of intermale aggression. This may be explained by the fact that aggression levels were generally low. It seems that housing mice in small, socially stable groups or keeping social disturbances to a minimum considerably modulates aggression in group‐housed male mice. Mice of both strains housed in cages enriched with nesting material had lower urinary corticosterone levels than standard‐housed mice. We therefore conclude that the long‐term provision of nesting material, including the transfer of nesting material during cage cleaning, may enhance the welfare of laboratory mice. Aggr. Behav. 29:69–80, 2003. © 2002 Wiley‐Liss, Inc.     

Seven‐year‐olds’ aggressive choices in a computer game can be predicted in infancy

Concerns about the relationship between computer games and children's aggression have been expressed for decades, but it is not yet clear whether the content of such games evokes aggression or a prior history of aggression promotes children's interest in aggressive games. Two hundred and sixty‐six 7‐year‐old children from a nationally representative longitudinal sample in the UK played a novel computer game (CAMGAME) in which the child's avatar encountered a series of social challenges that might evoke aggressive, prosocial or neutral behaviour. Aggressive choices during the game were predicted by well‐known risk factors for aggressive conduct problems and the children's own early angry aggressiveness as infants. These findings suggest that children who are predisposed to aggression bring those tendencies to virtual as well as real environments.