I'm free but I'll comply with your request: generalization and multidimensional effects of the “evoking freedom” technique

The “evoking freedom” technique is a verbal compliance procedure that solicits someone to comply with a request by simply telling them they are free to accept or to refuse the request. The measure of the efficiency of this technique on compliance with large samples and the evaluation of its influence on various requests was tested in the first set of experiments. This technique was found to be efficient in increasing the number of people who agreed to give money to a requester, the number of smokers who agreed to give a cigarette, passersby who agreed to respond to a survey, and homeowners who agreed to buy pancakes. In the second set of experiments in which the mode of interaction between the requester and the person solicited was tested, the “evoking freedom” technique was found to be associated with greater compliance with a request addressed by mail and through face‐to‐face, phone‐to‐phone, or computer‐mediated interaction. The third set of experiments tested the effect of semantic variations of the “evoking freedom” technique and the weight of the repetition of the semantic evocation of freedom. These later experiments that used various phrases evoking the freedom to comply were found to be associated with greater compliance. Moreover, a double evocation of freedom was associated with even greater compliance than a single evocation. The importance of this technique for commitment communication is discussed.     

The effect of the two feet-in-the-door technique on tobacco deprivation

The ‘Foot-in-the-door’ (FITD) is a well-known compliance technique that increases compliance with a request. Many investigations on this paradigm have generally used prosocial requests to test the effect of the technique. A new evaluation of the effect of the FITD technique was carried out on tobacco deprivation. A two feet-in-the-door technique in which the target request was preceded by two small target requests was used to encourage students to stop smoking for 24 h. The results were compared with two single foot-in-the- door procedures in which the final request was only preceded by one small request, as well as with a control condition using only a 24 h stop-smoking request. Results showed that the single FITD and the two feet-in-the-door procedures were effective to increase verbal compliance (accepting to stop smoking) but only the two feet-in-the-door technique significantly increased behavioural compliance (not smoking for 24 h) with the request.     

A Rock or a Hard Place: The Foot‐in‐the‐Face Technique for Inducing Compliance Without Pressure1

Situations in which the formulation of a target request is preceded by another request are a frequent field of research for social psychologists. So far, however, increased compliance with the target request has been found in conditions in which the initial request was either easier than the target request and was fulfilled (i.e., foot‐in‐the‐door technique) or more difficult and was rejected (i.e., door‐in‐the‐face technique). In the series of 3 field studies presented in this article, it is shown that increased compliance with the final request can also be observed when the initial request has more or less the same degree of difficulty as the final request.     

Low-ball and compliance to a request: an application in a field setting

The low-ball refers to a compliance technique in which a demand of someone to agree to a request is followed by telling the person the real cost of the request. The number of people who maintain their first decision is larger than the number in the condition in which the real cost of the request is stated prior to the initial compliance. Researches in this paradigm traditionally included a request addressed by a professor to students but was never tested between strangers. So, an experiment was carried out in which people were solicited to keep a dog (8 kg) on a lead until a male confederate returned from a visit to someone in a hospital. In low-ball condition, the confederate told the subject who agreed to the request that it would take 30 min., whereas in the control condition the confederate gave this information when stating his request. Analysis showed that low-ball technique leads people to maintain their first decision.     

The Pique Technique: Overcoming Mindlessness or Shifting Heuristics?

An unusual request can increase compliance in situations in which the typical response to the request is refusal. This procedure, called the pique technique, is said to be effective because the unusual request causes people to give mindful consideration to it. We tested this explanation in 2 studies. Passersby were asked for either a common amount of change or 37 cents. Participants who inquired about the unusual amount were given either a specific or an uninformative reason. The pique technique increased compliance, but only when participants stopped to ask about the request. These participants gave more money, regardless of the reason provided. The findings failed to support the notion that an unusual request leads to a mindful consideration of it.     

Undermining Effects of the Foot-in-the-Door Technique with Extrinsic Rewards

The self-perception explanation of the foot-in-the-door technique suggests that a person who complies with a small request infers that he or she is the kind of generous individual who is more likely to comply with a larger demand. It was hypothesized that individuals who are promised a monetary reward for their compliance with a small request are not more likely to comply with a larger demand because they cannot perceive themselves as generous persons. To test this hypothesis, subjects were presented with a small request (a 5-minute telephone interview) followed, 2 or 3 days later, by a larger demand (a 25-minute telephone interview). Some of the subjects were promised a monetary reward for their compliance with a small request (pay condition) while others were not promised a reward (no-pay condition). Results showed that rate of compliance in the no-pay conditon (64.3%) was significantly higher than rate of compliance in either a no-initial-request control condition (45.0%) or the pay condition (33.3%). The difference in rate of compliance between the control condition and the pay condition was not significant.     

The Applicability of the Door-in-the Face Technique when Established Behavioral Customs Exist

The applicability of the door-in-the-face technique was tested in a monetary donation context where established behavioral standards exist, and where the target person has standards by which to judge the legitimacy of the solicitor's demand. Based on the proposition that exaggerated initial requests might discredit the solicitor and thereby halt the give-and-take process, it was expected that (a) with legitimate initial requests, the probability of compliance with a request would be greater when preceded by a larger request than if presented alone; and that (b) with illegitimate initial requests, the probability of compliance with a second request would be smaller when preceded by a larger request than if presented alone. On the national collection day for the Association for the Rehabilitation of the Mentally Handicapped, 400 subjects were asked to contribute IL 10, 15, or 20. In the experimental groups, these amounts were preceded with requests for larger sums which were judged previously by a pretest to be considered legitimate or illegitimate. In the control groups, subjects were asked to contribute the same amounts, but no larger amounts were first requested. The replicability of the door-in-the-face technique has been proven with requests for which established customs exist. However, the technique was only effective with legitimate initial requests. With initial requests that were previously judged as unreasonable, the technique had a "boomerang effect" and suppressed compliance.     

Differential Factors in the Testing of Personality: II. Differences in Maturity

ABSTRACT

The evoking freedom or “but you are free” (BYAF) technique is a social influence tactic that offers recipients the freedom to accept or decline a request. This research tested the effectiveness of the evoking freedom technique in two field experiments. Participants were asked either to complete a survey (Experiment 1) or to allow a stranger to borrow their mobile phone to make a call (Experiment 2) on an urban university campus. Half of the requests involved language that evoked freedom, and half of the requests were direct. In both experiments, results showed significantly greater compliance in the evoking freedom condition. This research extends previous work by demonstrating the effectiveness of the technique using a high-stakes request and in a culture other than that of France, where the majority of evoking freedom studies have been conducted.     

Mindlessness Revisited: Sequential Request Techniques Foster Compliance by Draining Self-control Resources

The present research extends previous findings suggesting that sequential request techniques, such as the Foot-in-the-Door (FITD) or Door-in-the-Face (DITF) technique, are primarily effective under conditions conducive of mindlessness. We forward that this mindlessness may be the product of the influence technique itself. More specifically, based on the notion of self-control as a limited resource, we hypothesize that actively responding to the initial request-phase of a FITD-compliance gaining procedure drains the target of his/her self-regulatory resources, thus creating the mindlessness so often observed in social influence settings. This resource depletion opens the door for compliance with the target request. The results were in line with these expectations. More specifically, we observed that active responding to an initial request of a FITD technique reduced the availability of self-regulatory resources. This state of resource depletion mediated the effect of the technique on behavioral compliance. In addition, the results of this study ruled out the alternate explanation that the effects were attributable to mood or a general tendency for acquiescence.     

Behavioral momentum and stimulus fading in the acquisition and maintenance of child compliance in the home

The provision of a series of requests to which compliance is highly likely (high-probability requests) immediately antecedent to low-probability requests has been used to establish behavioral momentum of compliance. We evaluated a fading procedure for maintaining high levels of compliance obtained with high-probability requests. Fading involved a systematic reduction in the number of high-probability requests and an increase in the latency between the high- and low-probability requests. High levels of compliance for both "do" and "don't" requests were maintained for 16 weeks in a 5-year-old boy with developmental disabilities after the high-probability request sequence was faded. Similar maintenance was obtained for "do" requests in a 15-year-old girl with developmental disabilities. For this subject, however, the high-probability request sequence was ineffective with "don't" requests. When "don't" requests were phrased as "do" requests, the high-probability request sequence produced high levels of compliance to the low-probability request. High levels of compliance to these "do" requests were maintained for 16 weeks after the high-probability request sequence was faded.     

Blood donation and the foot-in-the-door technique: a limiting case.

Three experiments testing the effectiveness of the foot-in-the-door technique for recruiting blood donors consistently failed to demonstrate that this procedure influences either verbal or behavioral compliance, suggesting that the generality of the foot-in-the-door phenomenon is limited. Experiment 1 attempted to demonstrate that an earlier failure of this technique was due to poor operationalization rather than to the magnitude of the critical request or to the invalidity of the phenomenon, but it failed to do so. Experiment 2, designed to more closely resemble other foot-in-the-door studies by using telephone contacts and an initial request for persons to answer questions, was conducted to examine other possible explanations for the two previous failures. This experiment also failed to show any foot-in-the-door effect. Experiment 3 was a conceptual replication of Experiment 2 but used personal contacts. One apparent foot-in-the-door effect emerged in this case, but it was more likely due to a factor other than the experimental treatment. It is concluded that although the foot-in-the-door procedure may indeed influence verbal compliance with requests for minimal forms of aid, it probably will not significantly affect people's willingness to comply with more substantial requests involving behaviors that are psychologically costly to perform.     

The Effects of Vocalics and Nonverbal Sensitivity on Compliance A Speech Accommodation Theory Explanation

A speech accommodation theory explanation for the interaction between a receiver's decoding ability and a speaker's voice tone on compliance with requests for help was tested. It was predicted that good decoders would speak faster than poor decoders. Speech accommodation theory predicts that given this speech style difference, good decoders would make more favorable interpretations of a fast request that converged toward their faster speech rate; whereas poor decoders would make more favorable interpretations of a slow request that converged toward their slower speech rate. Requests receiving more favorable evaluations should result in greater compliance, because compliance with requests for help was predicted to follow an identification process. An experiment involving 168 participants confirmed this explanation. Good decoders spoke faster than poor decoders. Moreover, good decoders rated the fast request as more intimate and immediate, while poor decoders rated the slow request as more intimate and immediate. Good decoders, in turn, complied more with the fast request, which they rated more intimate and immediate, whereas poor decoders complied more with the slow request, which they rated more intimate and immediate.     

Consistency-based compliance across cultures

A field study investigated cross-cultural differences in choice-congruent behavior and its impact on compliance. U.S. and Asian participants received a request to complete an online survey and a month later they were approached with a larger, related request. Compliance with the initial request had a stronger impact on subsequent compliance among the U.S. participants than among the Asian participants. Despite their lower rate of compliance with the initial request, the U.S. participants who chose to comply were more likely than their Asian counterparts to agree to the subsequent request. Further analyses revealed that this effect was driven by differences in the individualistic/collectivistic orientation of the participants from the two cultures. Within both cultures, the more individualistic participants showed stronger consistency with their earlier compliance than the more collectivistically oriented participants.     

Image Induction and Social Influence: Explication and Initial Tests

Image induction posits that social influencers can manipulate a target's self-image to gain increased compliance. By preceding a request with a question that creates a salient self-image in a target, targets are more likely to behave consistently with that image by complying with the request. Three studies provide empirical tests of image induction. Results indicate that the addition of an image-inducing pretreatment question is associated with increased rates of compliance when compared to a control group. These findings held across two types of image induction manipulations (helpfulness, willingness to try new things), two types of behaviors (agreeing to complete a survey, agreeing to receive a free soft drink sample), and both face-to-face and written requests.     

Door-in-the-Face Technique and Delay to Fulfill the Final Request: An Evaluation With a Request to Give Blood

We tested the Door-in-the-Face technique (DITF) on blood donation with a delay between the acceptance of the request and the real possibility of complying with it. University students were solicited to give blood during a special one-day drive. After the refusal to participate in a long-term donor program, participants were asked for a one unit blood donation. In the control condition, only the latter request was addressed. The participants were either solicited two or three hours before the blood drive (delay) or during the blood drive (no delay). Results showed the DITF technique to be associated with greater verbal compliance with the request. However, the DITF technique with no delay was associated with greater behavioral compliance than were both of the control conditions and the DITF with a delay condition.     

Effects of high-probability requests on the latency to initiate academic tasks

The purpose of this study was to evaluate the effectiveness of a high-probability request sequence on the latency to and duration of compliance to a request for completion of an independent math assignment. The participant was an elementary-school student with learning disabilities who exhibited noncompliance during math instruction. The results showed that high-probability requests were effective in reducing the latency to compliance but only minimally affected duration of engagement.     

Touch,awareness of touch,and compliance with a request

In certain situations it has been shown that touch has a positive effect on the compliance with a request expressed by a stranger. However, the difference between the effect of touch on request compliance between people who had noticed and those who had not noticed this contact has never been taken into account. In this experiment a female confederate asked 227 women to answer a questionnaire. When asking for their collaboration the forearm was or was not touched for a brief period of 1 to 2 seconds. Analysis showed that touch was associated with significantly higher compliance to the request but no difference was found between subjects who had noticed the tactual contact and subjects who had not noticed.     

Raising the Price of Agreement: Public Commitment and the Lowball Compliance Procedure1

Three studies examined the effect on compliance when a requester raises the price of the request. Participants in Experiment 1 were told that they would receive a free coffee mug for donating money to a fundraiser but were interrupted before they could respond and were told that the fundraisers were out of mugs. These participants were less likely to donate money than a group told nothing about the mugs. Experiments 2 and 3 compared this interruption procedure with the lowball procedure, which also uses a small‐to‐large price progression. The results from these two studies indicate that allowing people to respond to the initial price is critical for producing the lowball effect. Without a statement of public commitment, the small‐to‐large price progression led to a decrease rather than an increase in compliance relative to a control group.     

Let's Dialogue About Penny: Effectiveness of Dialogue Involvement and Legitimizing Paltry Contribution Techniques1

Earlier research has shown (Cialdini & Schroeder, 1976) that the statement “Even a penny will help” added to a standard request for charity donation considerably increases the probability of carrying it out. The present study tested the effectiveness of this technique in various contexts in a set of 3 field experiments conducted on the streets of 2 Polish cities. The results proved, first, that success can be strengthened when combined with a dialogue in which a requester is involved prior to being asked for a donation. Second, it was shown that the dialogue itself produced more compliance than did a monologue. Third, it was demonstrated that dialogue related to the content of the requested issue may or may not result in an increase in compliance, presumably depending on the in‐group/out‐group focus of the dialogue's content. Practical implications for charity donation are offered.     

Touch, compliance, and awareness of tactile contact

Many experimental studies have shown that touch increases compliance with a request; however, the difference between the effect of touch on compliance between participants who notice and those who do not notice such contact remains in question. An experiment was conducted in which a female confederate asked 368 female smokers to give her a cigarette. In the Touch condition, when making her request, the confederate slightly touched the participant on her forearm. Analysis showed the touch was associated with significantly higher compliance to the request, and a difference was evident in the Touch condition between subjects who had noticed the tactile contact and those who had not.