Teachers’ emotions and emotion management: integrating emotion regulation theory with emotional labor research

While the similarities between emotion regulation (Gross in J Personal Soc Psychol 74:224–237, 1998a) and emotional labor (Hochschild in The managed heart: commercialization of human feeling. University of California Press, Berkeley, 1983) have been theoretically discussed, empirical research on their relation is lacking. We examined the relations between the two constructs as well as their relations with teachers’ discrete emotions in a sample of 189 secondary school teachers. The results showed that reappraisal correlated positively with deep acting, whereas suppression correlated positively with surface acting. The findings further suggest that reappraisal and deep acting are linked to experiencing positive emotions, whereas suppression and surface acting are linked to experiencing negative emotions. However, there also were some differences in how emotion regulation and emotional labor were related to teachers’ discrete emotional experiences. Specifically, reappraisal and deep acting strategies were positively related to enjoyment; in addition, deep acting was negatively related to negative emotions such as anxiety, anger, and frustration. By contrast, suppression and surface acting strategies were positively associated with negative emotions (i.e., suppression with anxiety; surface acting with anxiety, anger, and frustration), and surface acting was negatively associated with the positive emotion enjoyment. Implications for integrating research on teachers’ emotion regulation and emotional labor are discussed.     

Beliefs about emotion: implications for avoidance-based emotion regulation and psychological health

People’s beliefs about their ability to control their emotions predict a range of important psychological outcomes. It is not clear, however, whether these beliefs are playing a causal role, and if so, why this might be. In the current research, we tested whether avoidance-based emotion regulation explains the link between beliefs and psychological outcomes. In Study 1 (N?=?112), a perceived lack of control over emotions predicted poorer psychological health outcomes (increased self-reported avoidance, lower well-being, and higher levels of clinical symptoms), and avoidance strategies indirectly explained these links between emotion beliefs and psychological health. In Study 2 (N?=?101), we experimentally manipulated participants’ emotion beliefs by leading participants to believe that they struggled (low regulatory self-efficacy) or did not struggle (high regulatory self-efficacy) with controlling their emotions. Participants in the low regulatory self-efficacy condition reported increased intentions to engage in avoidance strategies over the next month and were more likely to avoid seeking psychological help. When asked if they would participate in follow-up studies, these participants were also more likely to display avoidance-based emotion regulation. These findings provide initial evidence for the causal role of emotion beliefs in avoidance-based emotion regulation, and document their impact on psychological health-related outcomes.     

Emotional Intelligence as a Moderator of Affectivity/Emotional Labor and Emotional Labor/Psychological Distress Relationships

Emotional labor refers to effort, planning, and control required to display organizationally desired emotions during interpersonal transactions and performed by individuals either through deep acting or surface acting. Deep acting refers to the modification of inner feeling in order to express the organizationally desired emotions, whereas surface acting refers to the change of emotional expression without facilitating the change of inner emotional state. The authors examined the moderating role of emotional intelligence dimensions (self-emotional appraisal; others’ emotional appraisal, use of emotion, and regulation of emotion) in the affectivity (a general positive or negative tendency to experience a particular mood)-emotional labor and emotional labor-psychological distress relationships among 210 university teachers. Specifically, we found that (a) regulation of emotion was a particularly important emotional intelligence dimension in influencing the use of deep acting, both directly and indirectly through the interaction with negative affectivity; (b) positive affectivity emerged as an important affectivity dimension in influencing the use of deep acting both directly and indirectly through the interaction with self-emotional appraisal; (c) negative affectivity was a particularly important affectivity dimension in influencing the use of surface acting, both directly and indirectly through its interaction with emotional intelligence dimensions of self-emotional appraisal and use of emotion; and finally (d) regulation of emotion interacted with deep acting to influence the psychological distress arising from EL requirements.     

Perceived motivational climate influences athletes’ emotion regulation strategies,emotions, and psychobiosocial experiences

The purpose of the study was to investigate whether athletes’ perceptions about the motivational climate created by their coach influence emotion regulation strategies (i.e., cognitive reappraisal and expressive suppression), emotions, and psychobiosocial experiences of athletes. A sample of 459 competitive athletes (201 women, 258 men), aged 16–35 years, drawn from individual and team sports, completed self-assessment measures of perceived motivational climate, emotion regulation, sport emotions, and psychobiosocial experiences. Main results from structural equation modeling showed that perceived mastery climate was positively related to cognitive reappraisal, pleasant emotions, and psychobiosocial experiences, while perceived performance climate was positively related to expressive suppression and unpleasant emotions. Moreover, mediation analysis showed perceived mastery climate to have positive indirect effects on pleasant emotions and psychobiosocial experiences via cognitive reappraisal, while performance climate had indirect effects on unpleasant emotions via expressive suppression. Overall findings suggest that the type of motivational climate created by the coach has consequences in terms of athletes’ emotion regulation strategies, emotions, and psychobiosocial experiences.     

Encoding and decoding nonverbal cues of emotion.

Subjects ("senders") encoded six emotions twice, first via facial expressions and second via tone of voice. These expressions were recorded and presented for decoding to the senders and an additional group of judges. Results were as follows: (a) the ability to encode and the ability to decode both visual and auditory cues were significantly related; (b) the relationship between encoding and decoding cues of the same emotion appeared low or negative; (c) the ability to decode visual cues was significantly related to the ability to decode auditory cues, but the correlations among encoding (and decoding) scores on different emotions were low; (d) females were slightly better encoders, and significantly better decoders, than males; (e) acquaintance between sender and judge improved decoding scores among males but not among females; (f) auditory decoding scores were higher than visual decoding scores, particularly among males; (g) auditory decoding scores were relatively high if sender and judge were of the same sex, while visual decoding scores were relatively high if sender and judge were of opposite sexes; (h) decoding scores varied according to channel of communication and type of emotion transmitted.     

Cognition and Emotion,Volume 24, 2010, List of Contents

Effective emotion regulation is important for high-quality social functioning. Recent laboratory-based evidence suggests that mindfulness may enhance emotion regulation in socioemotional contexts; however, little is known about mindful emotion regulation during in vivo social interactions. In a study of romantic couples, we assessed each partner's mindfulness and top-down attentional efficiency (with an Emotional Go/No-Go task) prior to sampling emotions and perceived connection with others during day-to-day social interactions. Analyses revealed that mindfulness-related differences in top-down attentional efficiency on the Emotional Go/No-Go predicted positive emotion during daily social interactions. In turn, positive emotion and two additional indices of social emotion regulation each mediated the relation between actor mindfulness and perceived social connection. In corresponding analyses, neither trait reappraisal nor suppression use predicted the outcomes, and all mindfulness relations held controlling for these strategies. Findings support a framework for investigating mindfulness and higher-quality social functioning, for which mindful emotion regulation may be key.     

The effect of self- and interpersonal emotion regulation on athletes’ anxiety and goal achievement in competition

ObjectivesThere exists a wealth of evidence that athletes must regulate their emotions for optimal performance and wellbeing. In addition to athletes’ attempts to regulate their own emotions, they may also attempt to regulate each other’s emotions (interpersonal emotion regulation). Though self- and interpersonal emotion regulation likely co-occur, previous research has not explored how these strategies concurrently impact athletes’ emotions and performance outcomes. In the current study, we examined whether athletes’ emotional self-regulation and the receipt of interpersonal emotion regulation from their teammates were related to their anxiety and goal achievement during competition.DesignQuantitative, cross-sectional retrospective survey design.MethodData were gathered following sport competitions from 509 participants from 50 interdependent sport teams from Canada and the UK (M_age = 19.0, SD = 3.1).ResultsAnalysis of the data using structural equation modeling revealed that after accounting for pre-competition anxiety, received interpersonal emotion regulation was not associated with anxiety during competition, though affect-worsening self-regulation was positively associated with anxiety during competition. Received interpersonal emotion regulation was also not associated with goal achievement, yet affect-improving and affect-worsening self-regulation were associated with goal achievement. Nevertheless, when the influence of emotional self-regulation on anxiety and goal achievement was set to zero, affect-improving and affect-worsening interpersonal emotion regulation were associated with anxiety during competition and affect-improving interpersonal emotion regulation was associated with goal achievement.ConclusionsThese data can be interpreted as evidence that emotion regulation actions between teammates are important for anxiety and performance outcomes, albeit this effect is attenuated in the presence of athletes’ own emotional self-regulation. These results extend the extant research on self- and interpersonal emotion regulation in sport, and in line with these observations, we highlight a number of future research opportunities for researchers examining emotion regulation in performance contexts.     

Display Rule Development in Romantic Relationships Emotion Management and Perceived Appropriateness of Emotions Across Relationship Stages

A laboratory study of early dating and married/cohabiting couples showed that perceived appropriateness of emotion expression was lowest for early daters' negative emotions. Partners in more developed relationships managed positive emotions less than negative emotions and less than early daters managed either negative or positive emotions. Biological sex moderated the effect of valence and relationship level on discrepancy scores, the greatest differences between stages being for males’positive emotions and females’negative emotions. A second study using partners across all stages of relationship development found evidence of a curvilinear pattern for relationship length on discrepancy scores. More management of negative emotions was reported by partners in early and later stages of relationship development. Perceived appropriateness of emotion expression was found to increase with relationship development. Females expressions of emotion were considered least appropriate in early-stage relationships. Together the results provide evidence of display rule evolution as relationships develop.     

Associations of trait positive emotion regulation with everyday emotions: An experience sampling approach

Positive emotion regulation is important for enhancing psychological well-being. Previous studies have adopted a cross-sectional design to examine the relationships between positive emotion regulation strategies and psychological functioning. Relatively little is known about the role of positive emotion regulation strategies in positive and negative emotions in everyday life. This study examines associations between perceived capability of savoring and trait positive rumination and everyday emotions. Among 300 Hong Kong Chinese (age 18–77 years), perceived capability of savoring the moment and positive rumination predicted higher positive emotions during positive-valenced events. Perceived capability of savoring the moment predicted lower negative emotions during positive-valenced events and higher positive emotions during negative-valenced events. Positive links between positive valence ratings of events and positive emotions were stronger among individuals who reported higher levels of perceived capability of savoring through reminiscence and greater trait emotion-focused rumination. Positive links between negative valence ratings of events and negative emotions were significant only among individuals who reported low/medium levels of perceived capability of savoring through anticipation. These findings suggest that: (a) perceived capability of savoring and trait positive rumination are key mechanisms for increasing positive emotions and (b) perceived capability of savoring fosters adaptive adjustment to stress during negative events.     

Emotions naturally and laboriously expressed: Antecedents,consequences, and the role of valence

The emotion regulation literature has focused primarily on comparing the methods of surface acting and deep acting, yet scholars have also noted the importance of naturally felt emotions as a means for achieving a desired emotional display. The literature has also mainly examined positive displays, yet there are many situations that call for the display of negative emotions. To advance theory and research, we draw from theory on central principles of approach/avoidance motivation to understand why an individual would choose a given emotional display method, as well as the extent to which a given method is beneficial versus harmful to individuals. In doing so, we identify the valence of the emotion being displayed as a critical factor influencing the benefits and detriments of emotional display methods. Results of a 3-week experience-sampling study of 218 employees revealed that mood was associated with the natural display of positive emotion, promotion focus was associated with deep acting, and prevention focus was associated with surface acting. In positive display contexts, displaying emotion naturally was most beneficial (in terms of effects on emotional exhaustion, job satisfaction, and work withdrawal), whereas surface acting was most detrimental. In negative contexts, this relationship pattern was reversed.     

Achievement Emotions: A Control-Value Approach

Emotions are ubiquitous in achievement settings. Apart from test anxiety research and attributional studies, psychological research has neglected these emotions. We argue that more research on the functions, origins, and regulation of achievement emotions is needed, addressing both outcome emotions related to success and failure, such as hope, pride, anxiety, shame, and hopelessness, and activity emotions such as the enjoyment and boredom experienced in achievement settings. Using Pekrun’s (2006) control-value theory of achievement emotions as a theoretical framework, we first outline a three-dimensional (object focus × valence × activation) taxonomy of achievement emotions. We then summarize research on the individual and social origins of these emotions, arguing that control appraisals, value appraisals, achievement goals, and related contextual factors are of specific relevance for achievement emotion arousal. Next, the importance of emotions for achievement behavior and performance is addressed. In conclusion, we discuss the regulation and modification of achievement emotions and their relative universality across genders, settings, and cultures.     

Performance and learning goals for emotion regulation

Goal orientation theory is concerned with performance and learning goals in academic, athletic, and other ability areas. Here we examine performance and learning goals for emotion regulation. We define performance goals for emotion regulation as seeking to prove one’s ability to manage emotions; learning goals for emotion regulation are defined as seeking to improve one’s ability to manage emotions. In two studies, we tested the hypothesis that performance goals for emotion regulation would be associated with greater use of defensive emotion regulation strategies and depressive symptoms. Results from both studies showed that individuals with greater performance goals for emotion regulation reported higher levels of rumination and thought suppression and greater depressive symptoms, while individuals with greater learning goals reported greater use of cognitive reappraisal. The findings suggest that goals for emotion regulation may help explain individual differences in use of defensive versus constructive emotion regulation strategies.     

Family emotion expressivity,emotion regulation,and the link to psychopathology: Examination across race

Research has established links between parental emotion socialization behaviours and youth emotional and psychological outcomes; however, no study has simultaneously compared these relations for White, Black, and Asian individuals. In this study, emerging adults identifying as White (n= 61), Black (n= 51), or Asian (n= 56) retrospectively reported on parents’ emotion socialization behaviours during childhood, existing emotion regulation (ER) skills, and current psychopathology symptoms. Asian participants reported fewer positive displays of emotions in their families during childhood than White and Black participants. Despite this difference, low expression of positive emotions in families during childhood did not relate to negative outcomes for Asian participants but was linked for White and Black participants. Overall, Asian participants reported more difficulties with ER than Black or White participants, and relations between ER difficulties and psychopathology varied by racial group. The findings emphasize the need to consider race when conducting research on emotion functioning with families and highlight emotion dysregulation as a potential treatment target for White, Black, and Asian individuals.     

Trait self-control and beliefs about the utility of emotions for initiatory and inhibitory self-control

How do people with high trait self-control achieve their success? This research aimed to investigate beliefs about emotion utility as a potential mechanism. Specifically, because beliefs about the utility of emotions predict emotion regulation and successful performance, we investigate the hypothesis that trait self-control influences beliefs about the utility of emotions for self-control. Two preregistered studies examined whether beliefs about the utility of emotions in everyday self-control situations varied depending on the person (trait self-control) and the situation (initiatory or inhibitory self-control). Our key finding was that people considered positive emotions more useful for self-control than negative emotions. This effect was also moderated by situational and individual factors, such that positive emotions were considered especially useful by participants with high trait self-control and in situations requiring initiatory self-control (with the opposite effect for negative emotions). This research suggests a potential role for instrumental emotion regulation in self-control success.     

Reliable facial muscle activation enhances recognizability and credibility of emotional expression

We tested Ekman's (2003) suggestion that movements of a small number of reliable facial muscles are particularly trustworthy cues to experienced emotion because they tend to be difficult to produce voluntarily. On the basis of theoretical predictions, we identified two subsets of facial action units (AUs): reliable AUs and versatile AUs. A survey on the controllability of facial AUs confirmed that reliable AUs indeed seem more difficult to control than versatile AUs, although the distinction between the two sets of AUs should be understood as a difference in degree of controllability rather than a discrete categorization. Professional actors enacted a series of emotional states using method acting techniques, and their facial expressions were rated by independent judges. The effect of the two subsets of AUs (reliable AUs and versatile AUs) on identification of the emotion conveyed, its perceived authenticity, and perceived intensity was investigated. Activation of the reliable AUs had a stronger effect than that of versatile AUs on the identification, perceived authenticity, and perceived intensity of the emotion expressed. We found little evidence, however, for specific links between individual AUs and particular emotion categories. We conclude that reliable AUs may indeed convey trustworthy information about emotional processes but that most of these AUs are likely to be shared by several emotions rather than providing information about specific emotions. This study also suggests that the issue of reliable facial muscles may generalize beyond the Duchenne smile.     

Overcoming Arlie Hochschild's concepts of the ‘real’ and ‘false’ self by drawing on Pierre Bourdieu's concept of habitus

This article theoretically discusses Arlie Hochschild's (1983, 1998) concept of the ‘real’ and ‘false’ self (1983: 194) and how this holds together her model about how it is we manage our emotions. Hochschild draws on ideas about surface acting, deep acting and authenticity to support her theory of emotion management. In this discussion I argue that these ideas undermine the clarity of the theoretical model Hochschild tries to develop to explain emotion management. The first aim here is to demonstrate that this concept of the real and false self acts as an unnecessary conceptual linchpin making Hochschild's ideas about emotion management opaque. The second aim in this article is to theoretically engage with Pierre Bourdieu's (1984, 1990) concept of habitus as a way of overcoming Hochschild's idea of the real and false self.     

社会互动视角下的有意识情绪感染

随着超扫描技术的兴起,研究者们开始关注社会互动情境中有意识情绪感染的脑间神经同步问题。研究发现,脑间神经同步可能是有意识情绪感染在神经层面的指标。“发送者-接收者”模式的应用使得研究者们思考自我-他人重叠理论是否可作为有意识情绪感染脑间神经同步的心理解释机制。未来研究可采用基于自然情境的“发送者-接收者”模式以及“自然讨论”模式来探究不同社会因素对有意识情绪感染及其脑间同步机制的影响;未来还应构建有意识情绪感染的多模态超扫描平台,以此拓展相关研究。     

It's not what you play,it's how you play it: Timbre affects perception of emotion in music

Salient sensory experiences often have a strong emotional tone, but the neuropsychological relations between perceptual characteristics of sensory objects and the affective information they convey remain poorly defined. Here we addressed the relationship between sound identity and emotional information using music. In two experiments, we investigated whether perception of emotions is influenced by altering the musical instrument on which the music is played, independently of other musical features. In the first experiment, 40 novel melodies each representing one of four emotions (happiness, sadness, fear, or anger) were each recorded on four different instruments (an electronic synthesizer, a piano, a violin, and a trumpet), controlling for melody, tempo, and loudness between instruments. Healthy participants (23 young adults aged 18–30 years, 24 older adults aged 58–75 years) were asked to select which emotion they thought each musical stimulus represented in a four-alternative forced-choice task. Using a generalized linear mixed model we found a significant interaction between instrument and emotion judgement with a similar pattern in young and older adults (p < .0001 for each age group). The effect was not attributable to musical expertise. In the second experiment using the same melodies and experimental design, the interaction between timbre and perceived emotion was replicated (p < .05) in another group of young adults for novel synthetic timbres designed to incorporate timbral cues to particular emotions. Our findings show that timbre (instrument identity) independently affects the perception of emotions in music after controlling for other acoustic, cognitive, and performance factors.     

Perceptual learning and recognition confusion reveal the underlying relationships among the six basic emotions

The six basic emotions (disgust, anger, fear, happiness, sadness, and surprise) have long been considered discrete categories that serve as the primary units of the emotion system. Yet recent evidence indicated underlying connections among them. Here we tested the underlying relationships among the six basic emotions using a perceptual learning procedure. This technique has the potential of causally changing participants’ emotion detection ability. We found that training on detecting a facial expression improved the performance not only on the trained expression but also on other expressions. Such a transfer effect was consistently demonstrated between disgust and anger detection as well as between fear and surprise detection in two experiments (Experiment 1A, n?=?70; Experiment 1B, n?=?42). Notably, training on any of the six emotions could improve happiness detection, while sadness detection could only be improved by training on sadness itself, suggesting the uniqueness of happiness and sadness. In an emotion recognition test using a large sample of Chinese participants (n?=?1748), the confusion between disgust and anger as well as between fear and surprise was further confirmed. Taken together, our study demonstrates that the “basic” emotions share some common psychological components, which might be the more basic units of the emotion system.     

Moderating effects of attributions on the relationship between emotional dissonance and surface acting: a transactional approach to health care professionals' emotion work

Based on a transactional model of stress, this study aims to understand the role played by attributions in selecting surface acting as emotion regulation strategy when coping with emotion‐rule dissonance. A sample of primary health care professionals (n = 87) based in Madrid filled in a questionnaire. Hierarchical multiple regression analyses were conducted to test hypotheses on the moderating effects of attributions on the relationship between emotion‐rule dissonance and surface acting. Results showed that high levels of attribution to patients of responsibility for negative events, low levels of professionals' self‐accountability, and low attribution of being able to promote a positive change strengthen the positive association between emotion‐rule dissonance and surface acting. This could explain why professionals use a potentially damaging emotion regulation strategy.