EFFECTS OF ETHNICITY,ACCENT, AND JOB STATUS ON SELECTION DECISIONS

The present study investigated the effects of ethnicity, accent, and job status in the selection interview. Two hundred and ten student subjects viewed simulated, videotaped selection interviews in which applicant ethnicity, applicant accent, and job status were manipulated in a completely crossed 3 × 2 × 2 factorial design. Two sets of ratings were obtained, selection decision ratings of the job applicant, and subjective importance ratings based on the previous selection decisions. Significant main effects were obtained for ethnicity and job status in selection decision as predicted. Contrary to predictions however, the main effect for accent was not found significant. Further analysis of the importance ratings indicated a significant main effect for accent, but not for ethnicity. These findings indicated that applicant ethnicity and job status were important in selection interview decision and accent was not. Contrary to this however, subjects considered that accent was important in their selection decision ratings, while ethnicity was not.     

INTERVIEWER DECISIONS AS A FUNCTION OF APPLICANT RACE, APPLICANT QUALITY AND INTERVIEWER PREJUDICE

This study investigated the impact of the racial attitudes of interviewers, applicant race, and applicant quality on the ratings given applicants. This study used a posttest-only control group approach which was analyzed by a 2 × 2 × 2 factorial ANOVA design. Subjects were 176 white business administration students from a large urban university.
Videotapes of simulated job interviews were produced to control applicant quality and applicant race. A black male and a white male each role-played both a high and a low quality applicant. The main effect for applicant quality was significant, accounting for 50% of the variance in applicant ratings. The main effect for race was significant but not in the predicted direction. Black applicants were rated higher than white applicants. While high quality applicants were rated highly regardless of race, the low quality black applicant was rated higher than the comparably performing white applicant. The interaction of race and interviewers' level of prejudice was significant but not in the predicted direction. Highly prejudiced subjects rated black applicants higher than white applicants. The implications of these results for further research were discussed.     

The Effect of African American Skin Color on Hiring Preferences1

The role of African American skin color in hiring decisions was investigated in a 2 × 2 × 2 (Participant Sex × Applicant Sex × Applicant Skin Color) design. College‐age participants (N= 107) were presented with stimuli and asked to make 8 employment‐related decisions. An interaction of applicant skin color and participant sex and a skin‐color main effect were predicted. Fair‐skinned applicants were expected to receive better ratings from men, while dark‐skinned applicants were expected to receive better ratings from women or ratings from women would not differ. Additionally, in general, fair‐skinned individuals were expected to receive better ratings than dark‐skinned individuals. The results were consistent with the hypotheses. Results are discussed in terms of the “what is beautiful is good” stereotype and prior research.     

Dodging the double bind: the role of warmth and competence on the relationship between interview communication styles and perceptions of women’s hirability

In two studies we examine how feminine, masculine and hybrid impression management tactics affect perceptions of job applicants in interview settings. Study 1 (N = 133) results indicated that a hybrid tactic was more effective than a feminine tactic to portray competence. Similarly, a hybrid tactic was more effective than a masculine tactic to portray warmth. Further, perceptions of competence and warmth predicted ratings of likability and hirability. Study 2 (N = 222) replicated Study 1 and showed that applicant gender did not affect the results. The results indicated that hybrid tactics enable members of both genders to appear competent and warm in an interview.     

Interviewers’ Moods and Evaluations of Job Applicants: The Role of Applicant Qualifications1

Participants were induced to experience positive affect, negative affect, or no shift in current affect. Then they conducted a simulated job interview with an applicant (actually an assistant) who appeared to be highly qualified, ambiguously qualified, or unqualified for the job in question. It was predicted that interviewers’ moods would exert the strongest influence on ratings of the applicant when this person's qualifications were ambiguous. Results offered partial support for this hypothesis. When the applicant's qualifications were ambiguous, participants induced to experience positive affect rated this person higher on several dimensions than participants induced to experience negative affect. When the applicant appeared to be highly qualified for the job, in contrast, interviewers’ moods had no significant effect on their ratings of this person. Contrary to expectations, however, interviewers’ moods significantly influenced ratings of the applicant when this person appeared to be unqualified for the job in question. In this condition, participants induced to experience positive affect actually rated the applicant lower than those induced to experience negative affect. Several mechanisms that may have contributed to these results (e. g., tendencies toward mood maintenance, adoption of a positive-test strategy) are examined. In addition, practical implications of these findings for conducting job interviews and for the use of various impression-management techniques by applicants are discussed.     

Discrimination against facially stigmatized applicants in interviews: an eye-tracking and face-to-face investigation

Drawing from theory and research on perceived stigma (Pryor, Reeder, Yeadon, & Hesson-McInnis, 2004), attentional processes (Rinck & Becker, 2006), working memory (Baddeley & Hitch, 1974), and regulatory resources (Muraven & Baumeister, 2000), the authors examined discrimination against facially stigmatized applicants and the processes involved. In Study 1, 171 participants viewed a computer-mediated interview of an applicant who was facially stigmatized or not and who either did or did not acknowledge the stigma. The authors recorded participants' (a) time spent looking at the stigma (using eye tracker technology), (b) ratings of the applicant, (c) memory recall about the applicant, and (d) self-regulatory depletion. Results revealed that the participants with facially stigmatized applicants attended more to the cheek (i.e., where the stigma was placed), which led participants to recall fewer interview facts, which in turn led to lower applicant ratings. In addition, the participants with the stigmatized (vs. nonstigmatized) applicant depleted more regulatory resources. In Study 2, 38 managers conducted face-to-face interviews with either a facially stigmatized or nonstigmatized applicant, and then rated the applicant. Results revealed that managers who interviewed a facially stigmatized applicant (vs. a nonstigmatized applicant) rated the applicant lower, recalled less information about the interview, and depleted more self-regulatory resources.     

The effect of affirmative action on attributions about minority group members

In the first study subjects were given information about an applicant to graduate school and asked to rate his qualifications. The information experimentally varied (a) whether the school had an affirmative action policy, (b) the ethnicity of the applicant, and (c) whether the applicant was accepted or rejected. Based on Kelley's discussion of the discounting and augmentation principles, it was predicted that the minority applicant would be rated as less qualified when the university was committed to an affirmative action program. The reverse pattern was predicted for the non-minority applicant. The results supported the first prediction but not the second. Experiment 2 was designed to eliminate alternative interpretations of the data and the same results were found. Possible interpretations for the failure of affirmative action in affecting the ratings of nonminority applicants are discussed.     

The Influence of Perceived Interviewer and Job and Organizational Characteristics on Applicant Attraction and Job Choice Intentions: The role of applicant anxiety

This study examined whether interviewer characteristics have (a) a direct influence on applicant attraction and job choice intentions, (b) an indirect influence via job and organizational characteristics, and (c) direct influence on applicant anxiety. A sample of graduate applicants (N=450) was surveyed before a selection interview (Time 1) and after the employment interview (Time 2). Structural equation modeling was used to examine the hypothesized model. The results showed that interviewer characteristics (warmth, unfriendliness, job knowledge, general competence and humor) had both a direct and indirect effect on applicant attraction and job choice intentions. In addition, interviewer characteristics had a significant positive impact on applicant anxiety. Theoretical and practical implications of the findings are discussed.     

ACCURACY OF INTERVIEWER JUDGMENTS OF JOB APPLICANT PERSONALITY TRAITS

This study investigated whether interviewers can assess Big Five personality traits during a job interview. Four raters (self, interviewer, friend, and stranger) assessed the applicant's personality. Results from ratings for 73 applicants demonstrated that interviewer ratings of applicant personality correlate higher with self-ratings ( = .28) than do stranger ratings ( = .09) but less than ratings from close friends ( = .39). However, correlations between interviewer ratings and self-ratings were smaller for the two job-relevant personality traits, Conscientiousness ( = .16, n.s.) and Emotional Stability ( = .17, n.s.) than for the other three personality traits. Variance in ratings suggested the applicants managed their self-presentation on these two traits during the interview. Thus, although interviewers can and do assess personality during the interview, they are not able to assess those traits that would best predict later job success. Finally, the moderating effect of interview design (i.e., structure and content) was assessed. The results revealed that job-relevant interviews, situational interviews, and behavioral interviews did not affect an interviewer's ability to assess personality. Although there was a small (positive) effect for more structured interviews, this affect was modest. The results of this study suggest that future research should examine whether the interview can be designed to assess personality directly, and what the gains to predictive validity are by doing so.     

The effect of applicant age,job level,and accountability on the evaluation of job applicants

Simulated videotaped employment interviews were utilized in assessing the effect of accountability on the evaluation of job applicants. One hundred-twenty undergraduates majoring in business and personnel related areas were informed that they would be participating in the pilot-testing of a new employee placement technique. The age of the job applicants (25, 40, or 55 years), the position for which they were being considered (assistant director or director), and the degree to which subjects were made to feel accountable for their evaluation of the applicant (low or high accountability) were manipulated, resulting in a 3 × 2 × 2 between-subjects design. Increasing subjects' accountability produced more positive evaluations for the 40- and 55-year-old applicants. The implications of the results and suggestions for future research are discussed.     

Selection of gender‐incongruent applicants: No gender bias with structured interviews

Research suggests that the use of structured interviews can reduce gender bias in hiring. However, studies have been limited to gender‐neutral professions or laboratory simulations. The current study evaluated two components of the structured interview in a field sample of 691 applicants interviewing for a male‐dominated position of public transit operator. Multilevel modeling results show no significant differences in ratings across applicant gender with this highly structured interview. This relation was found in individual interviewer ratings and consensus panel ratings, as well as irrespective of interviewer gender and interviewer participation in comprehensive versus minimal training in structured interviewing. This study provided a conservative test in a male‐dominated profession to further validate the value of the structured interview for promoting equal hiring practices.     

Field study investigation of applicant use of influence tactics in a selection interview

Employees often evaluate leadership potential when selecting applicants for jobs that require leadership ability (e.g., supervisors, firefighter captains). Research has shown that influencing others is an important part of being an effective leader, yet employers rarely explicitly consider applicants' use of influence tactics when evaluating applicants' leadership potential. The purpose of this study was to explore applicant use of influence tactics in an employment interview and to determine how such use relates to interview ratings. The authors observed firefighter applicants' behavior during a selection role-play interview and recorded their use of influence tactics. Results indicated that firefighter applicants used soft tactics (e.g., ingratiation, rational persuasion) significantly more frequently than they used hard tactics (e.g., pressure, coalition). Soft tactic use was positively correlated with interview ratings.     

The Interview as an RJP Medium: Shooting Oneself in the Foot?

Wanous and Colella (1989) stated that the interview is the most commonly used medium for delivering realistic job preview (RJP) information to applicants. RJPs incorporated into the interview typically involve a question-and-answer period in which the applicant is encouraged to ask questions. This study examined whether interviewer ratings are influenced by the kind of questions (realistic favorable vs. realistic, moderately unfavorable vs. unrealistic, highly unfavorable) asked in the RJP segment of the interview. The temporal placement of the question-and-answer segment (beginning of the interview vs. at the end) was considered as well. ANOVA results indicated no significant differences in job-related ratings, and MANOVA results indicated no significant differences in personal-trait ratings. Implications and directions for future research are also addressed.     

EFFECTS OF APPLICANT RACE, SEX, SUITABILITY, AND ANSWERS ON INTERVIEWER'S QUESTIONING STRATEGY AND RATINGS

Impression formation research (Snyder & Swann, 1978) suggests that people engage in information seeking strategies designed to confirm their impressions of others. In an extension of this work to the selection interview, Sackett (1982) found, however, that subjects did not consistently adopt a confirmatory information seeking strategy. This study is a further examination of Snyder and Swann's theory. In simulated interviews 170 subjects (1) read resumes of hypothetical applicants, (2) selected ten questions to ask each applicant, (3) received written responses to each question immediately on its selection, and (4) rated each applicant's suitability. An interaction accounting for 73% of variance indicated that applicant ratings were based primarily on the content of applicants' responses, but initial impressions also played a part. No clear-cut, confirmatory information seeking strategy was observed.     

Examining digital interviews for personnel selection: Applicant reactions and interviewer ratings

Digital interviews are a potentially efficient new form of selection interviews, in which interviewees digitally record their answers. Using Potosky's framework of media attributes, we compared them to videoconference interviews. Participants (N = 113) were randomly assigned to a videoconference or a digital interview and subsequently answered applicant reaction questionnaires. Raters evaluated participants’ interview performance. Participants considered digital interviews to be creepier and less personal, and reported that they induced more privacy concerns. No difference was found regarding organizational attractiveness. Compared to videoconference interviews, participants in digital interviews received better interview ratings. These results warn organizations that using digital interviews might cause applicants to self‐select out. Furthermore, organizations should stick to either videoconference or digital interviews within a selection stage.     

A Closer Look at the Role of Applicant Age in Selection Decisions

Participants evaluated hypothetical applicants recruited from a younger (university students) or older (American Association of Retired Persons) population for 2 young-typed jobs, one more strongly young-typed than the other. Participants were given applicant information, including age and personal characteristics, that varied in the extent to which it was consistent with raters' job stereotypes. Results indicated that younger applicants were evaluated more favorably than older applicants. However, an Applicant Age × Job interaction effect indicated that the older applicant was evaluated less favorably for the more strongly compared with the less strongly young-typed job. In addition. applicants whose personal characteristics (other than age) were more consistent with raters' job stereotypes were evaluated more favorably than applicants whose characteristics were less consistent. Results also indicated that applicant age and personal characteristics interacted to influence applicant evaluations. The implications of these and other study results are discussed.     

Effects of eye contact and social status on the perception of a job applicant in an employment interviewing situation

The present study examines the independent and joint effects of variations in eye contact and social status on the way in which job applicants tend to be perceived in employment interviewing situations. The key dependent variable in the analysis is the interviewer's perception of how well the applicant is suited for a job requiring or involving self-confidence. The results, based on a laboratory analogue of an employment interview, show statistically significant main effects for eye contact and social status, as well as a significant two-way interaction effect. Effects of the manipulations on job-specific ratings are also reported, and implications of the research for biases in employment interviewing are discussed.     

Construction and Validation of a Biodata Selection Instrument

Abstract

Biodata instruments can be used in selection for several purposes (including screening, prediction, analysis of decision strategies). This article is concerned with the construction and validation of a biodata instrument for the selection of intermediaries by a profit-making employment agency in the Netherlands. The instrument was constructed according to the sample approach and measures work experiences with regard to relevant tasks and job dimensions. A field study gathered biodata scores from applicants (n £ 300) and present employees (n £ 70), interview ratings from the applicants, and ratings of job performance for the employees. The results obtained indicated that the instrument was a potentially useful selection device. The homogeneity of scale scores was sufficient and the scores show little overlap with other selection devices (interview ratings). In addition, particular scores correlate at a statistically significant level (P < 0.01) with ratings of job performance of present employees (r £ 0.30 to 0.40). Estimates of the utility (financial gains) of using the instrument in selection revealed that the instrument may yield considerable pay-offs. It is concluded that the construction and validation of the instrument yielded several positive results, and that the sample approach in constructing biodata selection instruments is an option worth considering.     

JUDGMENTS OF FIT IN THE SELECTION PROCESS: THE ROLE OF WORK VALUE CONGRUENCE

Work values were examined as an antecedent of recruiters' judgments of applicant fit with the organization. Data were collected on the work values of recruiters, their organizations, and job applicants in actual job interviews conducted through the placement center of a large university. Following the interviews, recruiters evaluated applicants' general employability and organization-specific fit. Approximately 4 months following the interviews, data on whether the applicants were invited for a second interview were also obtained. Work value congruence between the applicant and the recruiter was found to be related to judgments of general employability and organization-specific fit. Congruence between the applicant and the organization (as perceived by the recruiter) was not related to judgments of employability and organization-specific fit. Recruiter ratings of employability were related to the decision to invite the applicant for a second interview. Work value congruence was not related to second interview decisions. It is concluded that if work values and judgments of applicant fit influence the personnel selection process, they are more likely to do so at later stages when job offer decisions are made. Work values and judgments of applicant fit seem to have minimal impact on decisions to retain the applicant for additional consideration in early stages of the selection process.     

At the doorstep to employment: Discrimination against immigrants as a function of applicant ethnicity,job type,and raters' prejudice

This study examined the impact of applicant ethnicity, job type, and prejudice on evaluation biases and intentions to interview in an experimental simulation. We suggest that bias and discrimination are more likely when foreign applicants who belong to disliked ethnic groups apply for jobs that require high interpersonal skills, and when raters are prejudiced against immigrants. Subjects were Swiss university students who evaluated Swiss, Spanish, and Kosovo Albanian fictitious applicants. Foreign applicants were second‐generation immigrants, i.e., Swiss‐born descendants of immigrants. Thus, all applicants had similar schooling and language proficiencies but differed with respect to ethnicity. As predicted, discrimination was only observed for members of the disliked ethnic group (Kosovo Albanian) and not for members of the well‐accepted group (Spanish). Moreover, this discrimination was only apparent when applying for a job requiring high interpersonal skills and not when applying for a job requiring high technical skills. Symbolic prejudice towards second‐generation immigrants interacted with applicant ethnicity and job type to affect evaluations of foreign applicants: Persons high in symbolic prejudice devalued foreign applicants belonging to the disliked group but only when applying for a job requiring high interpersonal skills. Overt prejudice was unrelated to evaluations and intentions to interview. These results suggest that discrimination against immigrants is highly specific, targeting only members of certain ethnic groups who apply for certain types of jobs. Moreover, evaluation biases may be more apparent in raters who are prejudiced. Thus, our results support the notion that discrimination for employment results from a complex interaction between characteristics of the applicant, the job, and the rater.