高确定性情绪（开心、愤怒）与低确定性情绪（悲伤）对信任的影响

本研究通过信任游戏的实验范式探讨了在与“受信任者”高/低可信赖性有关的信任线索时,具体情绪的确定性维度对信任行为的影响。实验一发现,当被试被告知“受信任者”在可信赖量表上的得分（高/低）时,个体在高确定性情绪（开心和愤怒）下的信任判断比低确定性情绪（悲伤）下的信任判断上更容易被受信任者的“可信赖性”水平的高低所影响;实验二发现,当告知被试“受信任者”的群体身份（内/外群）时,个体在高确定性情绪（开心和愤怒）下的信任判断比低确定性情绪（悲伤）下的信任判断更容易被受信任者的“内外群”身份所影响。上述结果表明,高确定性的情绪比低确定性的情绪更容易使被试的信任判断受到与“受信任者”是否值得信赖有关的线索所影响。     

Trust in hybrid human-automated decision-support

Research has examined trust in humans and trust in automated decision support. Although reflecting a likely realization of decision support in high-risk tasks such as personnel selection, trust in hybrid human-automation teams has thus far received limited attention. In two experiments (N₁ = 170, N₂ = 154) we compare trust, trustworthiness, and trusting behavior for different types of decision-support (automated, human, hybrid) across two assessment contexts (personnel selection, bonus payments). We additionally examined a possible trust violation by presenting one group of participants a preselection that included predominantly male candidates, thus reflecting possible unfair bias. Whereas fully-automated decisions were trusted less, results suggest that trust in hybrid decision support was similar to trust in human-only support. Trust violations were not perceived differently based on the type of support. We discuss theoretical (e.g., trust in hybrid support) and practical implications (e.g., keeping humans in the loop to prevent negative reactions).     

The impact of traditionality/modernity on identification‐ and calculus‐based trust

We conducted three studies to explore how trust is perceived, displayed or changed by participants in China, which as a country has undergone substantial cultural and historical transition. Traditionality showed a significant positive correlation with identification‐based trust (IBT) and modernity was significantly associated with calculus‐based trust (CBT; Study 1). Compared to those primed with modern Chinese culture stimuli, participants primed with traditional icons exhibited a higher level of IBT and a lower level of CBT (Study 2). The study further demonstrated more trust behaviour based on identification with traditional culture priming and more trust behaviour based on calculus when primed with modern culture (Study 3). In sum, the present findings suggest that, along with substantial social changes and economic development, people exhibit their trust differently depending on cultural context, shedding light on the trust crisis in contemporary China.     

Does betrayal aversion really guide trust decisions towards strangers?

Trust is a double-edged sword. When warranted, it leads to positive and rewarding interactions. When not, it leads to disappointment and anger. Therefore, it has been argued that people will display “betrayal aversion” in trust situations (i.e., avoid trusting to avoid betrayal). Yet, people also feel tense and uneasy when they signal distrust to another person and thus show signs of “principled trustfulness” (i.e., choosing to trust others although being skeptical of their trustworthiness). These two theoretical orientations imply directly opposite influences on trust behavior. Thus, we conducted two laboratory studies (with a total of 841 participants) with binary trust games (implying a risk of being betrayed) and extended lottery games (implying no such risk). In both studies, we varied the payoff structures of both games. Further, we made sure that the average perceived likelihood of winning or losing money when choosing the risky option was identical in both games, as was the distribution of these likelihoods. Neither study showed any sign of betrayal aversion. Rather, participants were more willing to risk their money in the trust game than they were to invest their money in a lottery, supporting the principled trustfulness view. We discuss possible explanations why, unlike previous studies, we did not find any indication of betrayal aversion.     

Attitude alignment increases trust,respect, and perceived reasoning ability to produce attraction

When others disagree with us, we like them more if they shift their attitude toward ours (i.e., engage in attitude alignment), but why? This article examined the effects of partner attitude alignment on dyadic (trust, inferred attraction) and personal (respect, perceived reasoning ability) evaluations. In two experiments, participants received feedback that imagined (Experiment 1) or real (Experiment 2) partners engaged (vs. did not engage) in attitude alignment; rated partners on trust, inferred attraction, respect (Experiments 1 and 2), and perceived reasoning ability (Experiment 2); and reported attraction. Individuals were more attracted to partners who engaged in attitude alignment because they viewed them as more trustworthy and worthy of respect and as possessing greater reasoning ability. The role of inferred attraction was unclear.     

积极情绪对信任决策的影响研究

为了验证积极情绪对人际信任的影响其实更符合启发式依赖模型而非情绪（心境）一致性模型,通过三个实验,以控制信任线索和信任博弈等方式,对102名大学生被试开展实验研究.结果表明：（1）积极情绪不是简单地增加信任,其对信任决策的影响受到信任线索的调节：与中性情绪相比,当易得性图式和线索促进信任时,积极情绪的被试显示更多信任;当易得性图式和线索促进不信任时,积极情绪的被试表现更少的信任.（2）实验三证实积极情绪对人际信任的作用也受到交往环境的影响.正如启发式依赖模型预测,外群体不值得信任的先验图式,使得被诱发了积极情绪的被试较中性情绪被试更不信任外群体成员.     

Trust in business alliances between mainstream and emerging companies in South Africa

This study explored perceived trust between mainstream and emerging business partner entities in South Africa. A purposive sample of 25 managers from mainstream companies (n = 7) and emerging companies (n = 18) participated in the study. The managers Q-sorted trust-related items with follow-up interviews. The Q-sort data were subjected to factor analysis to reveal clustered perceptions about trust in business partnerships. Interview data were thematically analysed to place the findings from the factor structure analysis into context. The results indicate both mainstream and emerging business partners shared six conceptions or ways of perceiving trust: sincerity-trust, values-trust, duped-trust, vigilance-trust, deceit-trust, and propensity to trust alliances. Integrity seemed to be more salient in the emerging companies. The sincerity-, values-, duped-, and vigilance-trust were manifestations of perceptions of partner integrity, revealing the centrality of honesty in defining trust in business partnerships.     

亲亲为大，亲贤仍重：亲疏关系、人情取向对人际信任的影响

本文基于以往理论,提炼出人际交往中影响信任的两大因素：关系因素和个人特质因素,通过两个情景启动实验尝试探索亲疏关系、可信赖特质（能力、善意和诚信）对人际信任的影响机制及其作用的边界条件。结果发现：亲疏关系除了可以直接预测人际信任之外,还可以通过感知被信任者的可信赖特质产生间接影响。此外,个体的人情取向可以分别调节亲疏关系对感知被信任者的能力、诚信特质的效应和通过感知被信任者的能力、诚信特质影响人际信任的间接效应,并且作用的主要对象是关系网中的熟人。本研究对理解当代中国社会在多元文化交融下的人际信任具有重要意义。     

Antecedents Of Trust: Establishing A Boundary Condition For The Relation Between Propensity To Trust And Intention To Trust

Two studies were conducted to examine the antecedents of intention to trust proposed by Mayer, Davis, and Schoorman [1995, Academy of Management Review, 20(3), 709–734]. In their model, intention to trust is influenced by the perceived characteristics of the trustee and the predisposition of the trustor. We found that perceived ability, benevolence, and integrity of the trustee predicted an individuals intention to trust. Propensity to trust, that is, an individuals disposition to trust, correlated with intention to trust when information about trustworthiness was ambiguous, but did not correlate with intention to trust when information about trustworthiness was clear. The notion of strong and weak situations is used to argue that situational strength is a boundary condition of the relation between propensity to trust and intention to trust.     

Measuring trust in teams: Development and validation of a multifaceted measure of formative and reflective indicators of team trust

This article describes the development and validation of a multidimensional instrument designed to measure trust within teams. Trust is conceptualized as a latent variable resulting from distinct but related (formative) indicators, i.e., propensity to trust and perceived trustworthiness, which lead to (reflective) indicators, i.e., behaviours cooperation and monitoring between team members. The instrument was tested in two different samples. The first sample included 98 hospital professionals (14 teams) and provided data for the exploratory factor analysis of this instrument (Study 1). The second sample included responses from 112 teams (395 individuals) from three social-care institutions and was used to apply confirmatory factor analysis (Study 2). Data attesting to the underlying factor structure, internal homogeneity, construct validity, and consensual power of agreement within teams and discriminant power across teams of the instrument are presented. The final 21-item, four-factor version of this measure demonstrates good psychometric properties, with acceptable levels of reliability and validity. We conclude that the scales form a parsimonious, valid, and efficient instrument to assess trust in teams. Potential applications of this measure in research and practice are described and the implications of these findings for future research are discussed.     

Perceived trustworthiness of faces drives trust behaviour in children

Facial appearances can powerfully influence adults' trust behaviour, despite limited evidence that these cues constitute honest signals of trustworthiness. It is not clear, however, whether the same is also true for children. The current study investigated whether, like adults, 5‐year‐olds and 10‐year‐olds are more likely to place their trust in partners that look trustworthy than those that look untrustworthy. A second, closely related question was whether children also explicitly value the information from face cues when making trust decisions. We investigated these questions using Token Quest: an economic trust game that gave participants the opportunity to make investments with a series of partners who might (or might not) repay their trust with large returns. These interactions occurred under different conditions, including one in which participants were shown the face of each partner and another in which they could ‘purchase’ access to faces with a portion of their investment capital. Results indicated that, like adults, 10‐year‐old children selectively placed their trust in those partners they perceived as looking trustworthy and many were willing to ‘pay’ to purchase access to these face cues during the trust game. We observed a similar profile of trust behaviour in 5‐year‐olds, with no significant group difference in the impact of face cues on behaviour across the three age groups. Together, these findings indicate that the influence of face cues on trust behaviour emerges early, and highlight a capacity for sophisticated social cognition in young children.     

Perceived trustworthiness of knowledge sources: the moderating impact of relationship length

Prior meta-analytic evidence has indicated no association between relationship length and perceived trustworthiness. Viewing trustors as information processors, the authors propose a model in which relationship length, although having no direct effect on perceived trustworthiness, moderates the association between perceived trustworthiness and the basis on which people decide to trust each other. Specifically, as trustors learn about others, they base their trust on different kinds of information (demographic similarity, trustworthy behavior, and shared perspective). Hierarchical multiple regression analyses of a field survey of supervisors and subordinates from 3 companies (N = 88) provide evidence consistent with this prediction: Perceived trustworthiness is associated with demographic similarity in newer relationships, with trustworthy behavior in relationships that are neither brand new nor old but in-between, and with shared perspective in older relationships.     

面孔可信度评价调节：经验迁移假说的提出与验证

面孔可信度评价对人际信任和合作行为有重要影响。以往研究发现面部特征、背景环境等附加信息能通过自下而上、自上而下两种方式调节人们对他人面孔可信度的评价, 但具体的起效和失效机制尚不清晰。针对这一问题, 本文提出了“经验迁移假说”, 并对两类调节方式的认知机制、经验迁移的边界条件和调节过程进行探究。本研究为深化理解人际信任的调控机制提供理论和实证依据。     

Organizational trust among job seekers: The role of information‐seeking and reciprocation wariness

This study explores job seekers’ information‐seeking and pre‐hire trust, and the role of reciprocation wariness in the development of pre‐hire trust. Individuals seeking a job with a technology company (N = 192) reported their perceptions of the organization’s website usability and perceived similarity to their recruiter, organizational trustworthiness and trust, and intent to accept a job offer. Wariness moderated the relationship between website usability perceptions and trustworthiness. Unexpectedly, the interaction was in the opposite direction of what we predicted. In addition, job seekers’ perceived similarity to their recruiter related to trustworthiness, and trust related to intent to accept a job offer. Our findings suggest that to some extent, recruiting organizations can encourage trust perceptions in the pre‐hire context.     

传言对人际信任影响的泛化效应

本研究使用学习-测试范式考察传言对人际信任影响的泛化效应。学习阶段,被试对中性面孔和不同效价的传言或真实信息进行配对学习;测试阶段,被试作为投资者与陌生对家完成信任投资游戏,对家面孔与学习面孔具有40%相似性。结果发现,传言能够影响学习面孔的信任,并调节与学习面孔相似的对家面孔的信任投资;同时,传言对信任投资的影响只发生在女性对家身上。上述发现揭示传言对人际信任能够进行选择性泛化。     

Friend or foe: the effect of implicit trustworthiness judgments in social decision-making

The human face appears to play a key role in signaling social intentions and usually people form reliable and strong impressions on the basis of someone's facial appearance. Therefore, facial signals could have a substantial influence on how people evaluate and behave towards another person in a social interaction, such as an interactive risky decision-making game. Indeed, there is a growing body of evidence that demonstrates that social behavior plays a crucial role in human decision-making. Although previous research has demonstrated that explicit social information about one's partner can influence decision-making behavior, such as knowledge about the partner's moral status, much less is known about how implicit facial social cues affect strategic decision-making. One particular social cue that may be especially important in assessing how to interact with a partner is facial trustworthiness, a rapid, implicit assessment of the likelihood that the partner will reciprocate a generous gesture. In this experiment, we tested the hypothesis that implicit processing of trustworthiness is related to the degree to which participants cooperate with previously unknown partners. Participants played a Trust Game with 79 hypothetical partners who were previously rated on subjective trustworthiness. In each game, participants made a decision about how much to trust their partner, as measured by how much money they invested with that partner, with no guarantee of return. As predicted, people invested more money in partners who were subjectively rated as more trustworthy, despite no objective relationship between these factors. Moreover, the relationship between the amount of money offered seemed to be stronger for trustworthy faces as compared to untrustworthy faces. Overall, these data indicate that the perceived trustworthiness is a strong and important social cue that influences decision-making.     

Modelling perceived risk and trust in driving automation reacting to merging and braking vehicles

Perceived risk and trust are crucial for user acceptance of driving automation. In this study, we identify important predictors of perceived risk and trust in a driving simulator experiment and develop models through stepwise regression to predict event-based changes in perceived risk and trust. 25 participants were tasked to monitor SAE Level 2 driving automation (ACC + LC) while experiencing merging and hard braking events with varying criticality on a motorway. Perceived risk and trust were rated verbally after each event, and continuous perceived risk, pupil diameter and ECG signals were explored as possible indictors for perceived risk and trust.The regression models show that relative motion with neighbouring road users accounts for most perceived risk and trust variations, and no difference was found between hard braking with merging and hard braking without merging. Drivers trust the automation more in the second exposure to events. Our models show modest effects of personal characteristics: experienced drivers are less sensitive to risk and trust the automation more, while female participants perceive more risk than males. Perceived risk and trust highly correlate and have similar determinants. Continuous perceived risk accurately reflects participants’ verbal post-event rating of perceived risk; the use of brakes is an effective indicator of high perceived risk and low trust, and pupil diameter correlates to perceived risk in the most critical events. The events increased heart rate, but we found no correlation with event criticality. The prediction models and the findings on physiological measures shed light on the event-based dynamics of perceived risk and trust and can guide human-centred automation design to reduce perceived risk and enhance trust.     

Trust Development: Testing a New Model in Undergraduate Roommate Relationships

Interpersonal trust is a vital component of social relationships. In this study the roles of parental attachment, perceived similarity of trustee to self, and social exchange processes in trust development were investigated longitudinally with randomly assigned, same-sex undergraduate roommates during emerging adulthood. A total of 214 first-year students completed weekly self-report measures during the first 5 weeks of the fall semester. Perceived similarity measured the second week and social exchange with roommates across the 5 weeks predicted participants’ trust in their roommate, with social exchange mediating the relation between perceived similarity and trust. Results highlight interrelations of social exchange and trust in established relationships.     

网约车场景中声誉和面孔可信度对女性信任判断的影响以及直觉性思维的调节作用

以58名女性为研究对象, 用网约车场景来考察声誉和面孔可信度对其信任判断的影响, 并探讨直觉性思维的调节作用。结果表明声誉和面孔可信度会影响女性在选乘网约车时的信任判断, 她们更愿意信任声誉良好和面孔可信度高的司机; 相比低直觉性思维女性而言, 声誉对高直觉性思维女性的信任判断影响较小, 而面孔可信度对高直觉女性的信任判断影响较大。     

Depletion manipulations decrease openness to dissent via increased anger

We investigated a potential outcome of ego depletion manipulations and an important factor behind cooperative failure: a lack of openness to others’ dissenting opinions. Across five studies in a variety of task settings, we examined the effect of depletion manipulations on openness to dissent and investigated two negative emotions as potential mediators of this process: fatigue and anger. The results demonstrated a negative effect of depletion manipulations on openness to dissent through increased anger rather than fatigue (Studies 1–5). In Studies 3 and 4, we also eliminated perceived trust towards a task counterpart as a significant mediator of the relationship between depletion manipulations and openness to dissent. These findings help clarify the nature of ego depletion manipulations and shed light on why individuals may fail to consider others’ dissenting opinions and, thus, fall short of achieving cooperation.