Resources and time pressure as day‐level antecedents of work engagement

This diary study adds to research on the Job Demands‐Resources model. We test main propositions of this model on the level of daily processes, namely, additive and interaction effects of day‐specific job demands and day‐specific job and personal resources on day‐specific work engagement. One hundred and fourteen employees completed electronic questionnaires three times a day over the course of one working week. Hierarchical linear models indicated that day‐specific resources (psychological climate, job control, and being recovered in the morning) promoted work engagement. As predicted, day‐specific job control qualified the relationship between day‐specific time pressure and work engagement: on days with higher job control, time pressure was beneficial for work engagement. On days with lower job control, time pressure was detrimental for work engagement. We discuss our findings and contextualize them in the current literature on dynamic and emergent job characteristics.     

The moderating role of work pressure on the relationships between emotional demands and tension,exhaustion, and work engagement: an experience sampling study among nurses

The purpose of this study is to examine the moderating role of state work pressure (conceived as a hindrance demand) on the relationships between situational emotional demands (conceived as a challenge demand) and tension, emotional exhaustion and work engagement within nursing while considering job resources as covariates. Ninety-seven nurses from two German hospitals provided 1026 measurements. Multilevel analyses indicated a significant Work Pressure × Emotional Demands interaction for emotional exhaustion, with high situational work pressure exacerbating the positive association between state emotional demands and emotional exhaustion. Furthermore, work pressure moderated the relationship between emotional demands and vigour: state emotional demands related negatively to vigour only when work pressure was higher than usual, while the relationship was non-significant when work pressure was lower than usual. For dedication, similar results were obtained: state emotional demands were negatively associated with dedication only when combined with high situational work pressure; with low situational work pressure, state emotional demands did not relate to dedication. Contributing to the job demands-resources literature, this study shows that there are stress-exacerbating and stress-buffering interactions between different job demands from a within-subject perspective. However, we did not find positive relationships between challenge demands and work engagement, even in the case of low situational hindrances, indicating that there are conditions for the functioning of job demands as a challenge beyond hindrances.     

A personality trait-based interactionist model of job performance

Evidence for situational specificity of personality-job performance relations calls for better understanding of how personality is expressed as valued work behavior. On the basis of an interactionist principle of trait activation (R. P. Tett & H. A. Guterman, 2000), a model is proposed that distinguishes among 5 situational features relevant to trait expression (job demands, distracters, constraints, releasers, and facilitators), operating at task, social, and organizational levels. Trait-expressive work behavior is distinguished from (valued) job performance in clarifying the conditions favoring personality use in selection efforts. The model frames linkages between situational taxonomies (e.g., J. L. Holland's [1985] RIASEC model) and the Big Five and promotes useful discussion of critical issues, including situational specificity, personality-oriented job analysis, team building, and work motivation.     

Inability to Withdraw from Work as Related to Poor Next‐Day Recovery and Fatigue among Women

Recovery from work stress is crucial in avoiding stress‐related ill‐health. The aim of this longitudinal study was to investigate whether processes that prolong the mental exposure to work stressors, such as inability to withdraw from work (IW), the core construct in overcommitment, predicts fatigue and poor next‐day recovery 6 months later over what is predicted by job control and job demands. Self‐ratings in questionnaires were completed by 160 women working in dental care at two time points, 6 months apart. Job demands, job control, and IW were used to predict fatigue and poor next‐day recovery, respectively. Multiple regression analyses show that having children living at home, high job demands, and high IW were associated with fatigue 6 months later. Job demands and IW, but not having children at home, predicted poor next‐day recovery. Mediation analyses using a bootstrapping procedure indicated that IW partly mediated the relationship between job demands and fatigue and between job demands and next‐day recovery. These findings highlight the importance of considering IW in relation to fatigue and recovery from work and that such factors should be included in interventions targeting work‐related stress.     

Psychosocial safety climate as a precursor to conducive work environments,psychological health problems,and employee engagement

We constructed a model of workplace psychosocial safety climate (PSC) to explain the origins of job demands and resources, worker psychological health, and employee engagement. PSC refers to policies, practices, and procedures for the protection of worker psychological health and safety. Using the job demands–resources framework, we hypothesized that PSC as an upstream organizational resource influenced largely by senior management, would precede the work context (i.e., job demands and resources) and would in turn predict psychological health and work engagement via mediation and moderation pathways. We operationalized PSC at the school level and tested meso‐mediational models using two‐level (longitudinal) hierarchical linear modelling in a sample of Australian education workers (N = 209–288). Data were repeated measures separated by 12 months, nested within 18 schools. PSC predicted change in individual psychological health problems (psychological distress, emotional exhaustion) through its relationship with individual job demands (work pressure and emotional demands). PSC moderated the relationship between emotional demands and emotional exhaustion. PSC predicted change in employee engagement, through its relationship with skill discretion. The results show that the PSC construct is a key upstream component of work stress theory and a logical intervention site for work stress intervention.     

Staying vigorous until work is over: The role of trait vigour,day‐specific work experiences and recovery

Staying vigorous throughout the day is important for work‐related behaviour, subjective well‐being, and for effective functioning in the family domain. This study examined trait vigour (i.e. a person's general level of vigour), day‐specific workload (time pressure, work hours), and recovery resulting from unwinding during leisure time as predictors of day‐specific vigour as experienced at the end of the working day. Seventy‐five individuals from service and public administration organizations completed one general survey and daily surveys two times per day for five working days. Trait vigour, demographic variables and control variables (e.g. job control, home workload) were assessed in the general survey. Day‐specific level of vigour, day‐specific workload, and day‐specific recovery were measured in the daily survey. Analyses following a hierarchical linear modelling approach showed that trait vigour, day‐specific workload and recovery accumulated during the preceding evenings predicted an individual's level of vigour at the end of the working day, after controlling for a range of other variables (gender, age, job control, and home workload). Trait vigour and accumulated recovery experiences interacted significantly to predict vigour at the end of the working day, indicating that individuals high on trait vigour benefit most from recovery experienced over the course of several days.     

Negative work reflection,personal resources,and work engagement: the moderating role of perceived organizational support

This day-level study examined the role of perceived organizational support (POS) in the context of employees’ negative work reflection during off-job time. We hypothesized that negative work reflection during off-job time should be indirectly related to reduced work engagement on the next workday through personal resources (i.e., vigour and self-efficacy) in the morning. In addition, we hypothesized that POS moderated the relationships between negative work reflection and personal resources and between personal resources and work engagement. In total, 100 employees completed one general survey and three daily surveys (in the morning, after work, and at bedtime) over five workdays. Results of multilevel path analyses showed that negative work reflection was neither directly associated with personal resources nor indirectly with work engagement via personal resources, although vigour and self-efficacy positively predicted increased work engagement. However, negative work reflection was negatively associated with self-efficacy when POS was low. POS did not predict work engagement, but moderated the relationships between personal resources and work engagement: Consistent with the resource substitution hypothesis, high levels of POS compensated for low levels of vigour and self-efficacy. Negative work reflection had a significant negative indirect effect on work engagement through self-efficacy only when POS was low.     

Job Control and Job Stressors as Predictors of Proactive Work Behavior: Is Role Breadth Self-Efficacy the Link?

Previous research showed that job stressors are positively related to proactive work behavior. This study examines if these relations can be generalized to supervisor-rated proactive behavior and if relations of job stressors (time pressure, situational constraints) and job control with proactive behavior can be explained by role breadth self-efficacy as an underlying mechanism. We used supervisor ratings of proactive behavior (personal initiative, taking charge) from 140 employees working in small and medium-sized companies. Multilevel path analyses supported a partial mediation model. Job control and time pressure were positively related to role breadth self-efficacy, and role breadth self-efficacy was positively related to proactive behavior. Job control had also a direct relation with proactive behavior. The relation between situational constraints and proactive behavior was not significant.     

Relationships between two dimensions of employee perfectionism,postwork cognitive processing,and work day functioning

This daily diary study examined relations between two distinct perfectionism dimensions and work-related cognitions experienced by employees during evening leisure time. Drawing from perseverative cognitive processing theory, we hypothesized that perfectionistic concerns would be related to work-related worry and rumination during post-work evenings. In contrast, we hypothesized that a theoretically more adaptive perfectionist dimension (perfectionistic strivings) would be associated with positively valenced self-reflections about work across consecutive evenings. A sample of 148 full-time workers completed an initial survey, which included a trait perfectionism measure, reported their work-related cognitions across four consecutive evenings of a working week, rated their sleep quality immediately upon awakening on each subsequent morning, and their daily levels of emotional exhaustion and work engagement at the end of each work day. Results showed that perfectionistic concerns were indirectly negatively associated with sleep quality and work day functioning via the tendency to worry and ruminate about work. In contrast, perfectionistic strivings were indirectly positively associated with work day engagement via the propensity to experience positive thoughts about work during evening leisure time. The theoretical and practical implications of these findings are discussed.     

Let's Have Fun Tonight: The Role of Pleasure in Daily Recovery from Work

The present study aims to advance insight into the role of pleasure in the daily effort‐recovery cycle. Specifically, using a within‐individual study design, we examine the associations between the pleasure employees experience during the evening after work and their recovery state that evening and at various points in time during the next workday. We also investigate associations between employees' recovery state at the end of the workday and the pleasure they experience during the subsequent evening. Multilevel analyses show that on days when employees experience higher levels of pleasure during the evening after work, they have a more favorable recovery state during that evening. Importantly, the extent to which employees experience pleasure during the evening after work is also positively related to their recovery state during the next workday. Finally, our study shows that on days when employees are in a more unfavorable recovery state at the end of the workday, they experience lower levels of pleasure during the subsequent evening after work. This study increases our insight into the role of pleasure in recovering from work and underlines the importance of engaging in pleasant activities after work.     

The role of self-efficacy in performing emotion work

This study used a sample of 154 cabin attendants to examine the role of self-efficacy in the performance of emotion work. On the basis of the literature, we hypothesized that self-efficacy would have a moderating influence on the relationship between emotional job demands (i.e., feeling rules and emotionally charged interactions with passengers) and emotional dissonance, and on the relationship between emotional dissonance and well-being (emotional exhaustion and work engagement). In addition, we predicted that emotional dissonance mediates the relationship between emotional job demands and well-being. The results of a series of hierarchical multiple regression analyses generally supported these hypotheses. Results confirmed that emotionally charged interactions with passengers are related to emotional exhaustion and engagement through their influence on emotional dissonance. Furthermore, self-efficacy buffers the relationship between emotional job demands and emotional dissonance, and the relationship between emotional dissonance and work engagement (but not exhaustion).     

Beginning the workday yet already depleted? Consequences of late-night smartphone use and sleep

Smartphones have become a prevalent technology as they provide employees with instant access to work-related information and communications outside of the office. Despite these advantages, there may be some costs of smartphone use for work at night. Drawing from ego depletion theory, we examined whether smartphone use depletes employees’ regulatory resources and impairs their engagement at work the following day. Across two studies using experience sampling methodology, we found that smartphone use for work at night increased depletion the next morning via its effects on sleep. Morning depletion in turn diminished daily work engagement. The indirect effects of smartphone use on depletion and engagement the next day were incremental to the effects of other electronic devices (e.g., computer, tablet, and television use). We also found some support that the negative effects of morning depletion on daily work engagement may be buffered by job control, such that depletion impairs work engagement only for employees who experience low job control.     

Take a break! Benefits of sleep and short breaks for daily work engagement

The current study investigates the benefits of a good night’s sleep and short work breaks for employees’ daily work engagement. It is hypothesized that sleep and self-initiated short breaks help restore energetic and self-regulatory resources which, in turn, enable employees to experience high work engagement. A daily diary study was conducted with 107 employees who provided data twice a day (before lunch and at the end of the working day) over 5 workdays (453 days in total). Multilevel regression analyses showed that sleep quality and short breaks were beneficial for employees’ daily work engagement. After nights employees slept better, they indicated higher work engagement during the day. Moreover, taking self-initiated short breaks from work in the afternoon boosted daily work engagement, whereas taking short breaks in the morning failed to predict daily work engagement. Taking short breaks did not compensate for impaired sleep with regard to daily work engagement. Overall, these findings suggest that recovery before and during work can foster employees’ daily work engagement.     

The relation between off-job recovery and job resources: person-level differences and day-level dynamics

It is well-known that recovery from work and job resources can counteract negative effects of high job demands, but less is known about how off-job recovery and job resources are related to each other. In this two-level daily diary study, 67 employees filled out daily surveys over the course of 8 days to examine this issue. Consistent with our expectations, multilevel analyses revealed that previous day’s detachment from work is positively related to the state of being recovered before going to work, and that the state of being recovered is positively related to one’s level of job resources. Moreover, the results indicated that both person-level differences and day-level dynamics play a role in these relations. Our study highlights the importance of recovering from work in the sense that it does not only help individuals by repairing negative strain effects but can also function as a catalyst in the activation of job resources.     

Challenge and threat emotions as antecedents of recovery experiences: findings from a diary study with blue-collar workers

The aim of this study was (1) to investigate whether threat (e.g., anxiety, fear) and challenge (e.g., confidence, excitement) emotions that employees experience before work while thinking about the upcoming workday predict their recovery experiences (i.e., psychological detachment, relaxation, mastery, and control) after work and (2) to explore the moderating role of job control on the effect of threat and challenge emotions on recovery experiences. For two to four weeks, 57 blue-collar workers at an airport’s hub station completed a diary. Multilevel analyses (N = 1104) reveal that threat emotions in the morning decrease psychological detachment and relaxation after work. Job control buffers this negative effect. Furthermore, challenge emotions in the morning boost mastery after work. Next, when employees have low job control, challenge emotions also boost the recovery experience control. Practical implications and the need for future studies to examine more fine-grained mechanisms for better understanding how threat and challenge emotions experienced before starting work affect recovery experiences after work are discussed.     

A Commentary on 'Planning and Allocating: Strategies for Managing Priorities in Complex Jobs"

Due to their excessive drive to work hard, workaholics may face difficulties with recovering from work. The present study examines the role of negative emotions in recovery from work among a selected group of workaholics and nonworkaholics. Data were collected among 118 employees who completed a survey and participated in a 5-day diary study. Based on Effort-Recovery theory, we expected and found that negative emotions at the end of the workday hamper employees' recovery during the evening. Interestingly, this effect was stronger for workaholics than for nonworkaholics. It was also found that workaholics spend more time on work-related activities during the evening than nonworkaholics when feeling negative emotions at the end of the workday. Finally, it was expected and found that a lack of recovery experiences during the evening influences negative and positive emotions the next morning. Together, these findings suggest that, especially for workaholics, negative emotions play a crucial role in recovery from work. This insight may contribute to the design of interventions that stimulate recovery from work for workaholics.     

Revealing Hidden Curvilinear Relations Between Work Engagement and Its Predictors: Demonstrating the Added Value of Generalized Additive Model (GAM)

Previous studies measuring different aspects of the quality of life have, as a rule, presumed linear relationships between a dependent variable and its predictors. This article utilizes non-parametric statistical methodology to explore curvilinear relations between work engagement and its main predictors: job demands, job control and social support. Firstly, the study examines what additional information non-linear modeling can reveal regarding the relationship between work engagement and the three predictors in question. Secondly, the article compares the explanatory power of non-linear and linear modeling with regard to work engagement. The generalized additive model (GAM), that makes possible non-linear modeling, is compared with the widely used simply linear generalized linear model (GML) procedure. Based on the survey data (N = 7,867) collected in eight European countries in 2007, the article presents the following main results. GAM clearly fitted the data better than GLM. All investigated job characteristics had curvilinear relationships with work engagement, although job demands and job control relationships were almost linear. Social support had a clear U-shaped curvilinear connection to work engagement. Interactions between the three job characteristics were also found. Interaction between job demands and social support was curvilinear in shape. Finally, GAM proved to be a more practical and efficient tool of analysis than GLM in situations where there are reasons to assume curvilinear relationships, complex interactions effects between predictors.     

Reciprocal relations among job demands, job control, and social support are moderated by neuroticism: A cross-lagged analysis

This study investigated whether neuroticism moderates the relations among social support (from coworkers and supervisors) and work strain characteristics (i.e. job demands and job control). A full cross-lagged panel analysis was used to test whether social support predicts job demands and control or whether job demands and job control predict support among individuals with high and low neuroticism. Workers (N =  247; 42.1% men) of five occupations filled out questionnaires twice, with a time gap of 1 month. Work characteristics (job demands, job control, and social support) together with age and gender were included in a two-group path model with neuroticism as a moderator. Neuroticism moderated relations between social support and work strain characteristics: among individuals with high neuroticism, high job demands predicted low support from supervisors and low job control predicted low support from supervisors. Among individuals with low neuroticism, high support from supervisors predicted high job control.     

Work engagement and financial returns: A diary study on the role of job and personal resources

This study investigates how daily fluctuations in job resources (autonomy, coaching, and team climate) are related to employees' levels of personal resources (self‐efficacy, self‐esteem, and optimism), work engagement, and financial returns. Forty‐two employees working in three branches of a fast‐food company completed a questionnaire and a diary booklet over 5 consecutive workdays. Consistent with hypotheses, multi‐level analyses revealed that day‐level job resources had an effect on work engagement through day‐level personal resources, after controlling for general levels of personal resources and engagement. Day‐level coaching had a direct positive relationship with day‐level work engagement, which, in‐turn, predicted daily financial returns. Additionally, previous days' coaching had a positive, lagged effect on next days' work engagement (through next days' optimism), and on next days' financial returns.     

An exploratory study to assess the impact of work demands and the anticipation of work on awakening saliva cortisol

The goal was to investigate whether cortisol on awakening is higher on Monday relative to Sunday morning, and to assess whether responses vary with job demands and the anticipation of work. 77 white collar workers gave a sample of saliva on awakening Sunday and Monday mornings, and then rated their anticipation for work. Data showed that salivary cortisol concentration was greater on Monday compared to Sunday morning. There were no main effects of job demands or anticipation of work on cortisol secretion. There was a significant interaction between job demands and anticipation of work on Monday, relative to Sunday morning. Cortisol secretion was higher in those reporting high job demands together with a greater anticipation of work. It was concluded that increased awakening saliva cortisol secretion is not necessarily a result of working in a highly demanding environment. Anticipating the impending working day appears to be an important influence on adrenal-cortical activity.