Absolute vs Relative Performance Rating Formats: Implications for fairness and organizational justice

The choice of performance rating format may influence employees' fairness perceptions. Participants in two studies, one consisting of 208 participants and the other of 393 participants, evaluated the fairness of common relative and absolute rating formats. The participants in the second study also evaluated the fairness of two rating formats, one absolute and one relative, presented in organizational contexts of varying procedural and distributive justice. Results indicate that not only are absolute formats perceived as more fair than relative formats, but differences in fairness perceptions also occur among relative and absolute formats. Furthermore, it appears that rating format influences procedural justice, especially when outcomes are perceived as fair. Implications for organizations' appraisal practices are discussed.     

The influence of diversity context on white men's and racial minorities' reactions to disproportionate group harm

The author examined the influence of organizational diversity management on White men's and racial minorities' perceptions of fairness when members of their identity group were disproportionately harmed in a layoff. Using a scenario design, the author studied the reactions of 284 White male and racial minority layoff survivors under 2 different diversity contexts. White men saw the layoff as less fair to their group when other White men were laid off disproportionately in an active-diversity context versus an inactive-diversity context. Racial minorities' perceptions of fairness when other minorities were laid off disproportionately were not influenced by the diversity context, but they perceived the layoff as more fair to their group in an active-diversity context when White men were laid off disproportionately. The findings suggest that during layoffs or other significant organizational changes where job insecurity is heightened, different identity groups might perceive diversity management differently.     

Assimilation and contrast in organizational justice: The role of primed mindsets in the psychology of the fair process effect

This paper focuses on the psychology of the fair process effect (the frequently replicated finding that perceived procedural fairness positively affects people's reactions). It is argued that when people have received an outcome they usually assimilate their ratings of outcome fairness and affect toward their experiences of procedural fairness. As a result, ratings show fair process effects. It is also possible, however, that when people have received their outcome they compare this outcome to the procedure they experienced: Is the outcome better or worse than the procedure? A result of this comparison process may be that contrast effects are found such that higher levels of procedural fairness lead to more negative ratings of outcome fairness and affect. Research findings suggest that when comparison goals have been primed, contrast effects indeed can be found. The implications for the psychology of the fair process effect and organizational behavior are discussed.     

人工智能决策的公平感知

不平等问题是全球社会和经济发展需要应对的首要挑战,也是实现全球可持续发展目标的核心障碍。人工智能(artificial intelligence, AI)为缓解不平等、促进社会公平提供了新的途径。然而,新近研究发现,即使客观上AI决策具有公平性和准确性,个体仍可能对AI决策的公平感知较低。因此,近年来越来越多的研究开始关注AI决策公平感知的影响因素。然而,目前研究较为分散,呈现出研究范式不统一、理论不清晰和机制未厘清等特征。这既不利于跨学科的研究对话,也不利于研究者和实践者对AI决策公平感知形成系统性理解。基于此,通过系统的梳理,现有研究可以划分为两类:(1) AI单一决策的公平感知研究,主要聚焦于AI特征和个体特征如何影响个体对AI决策的公平感知;(2) AI-人类二元决策的公平感知研究,主要聚焦于对比个体对AI决策与人类决策公平感知的差异。在上述梳理基础上,未来研究可以进一步探索AI决策公平感知的情绪影响机制等方向。     

The Influence of Diversity Context on White Men's and Racial Minorities' Reactions to Disproportionate Group Harm

Abstract

The author examined the influence of organizational diversity management on White men's and racial minorities' perceptions of fairness when members of their identity group were disproportionately harmed in a layoff. Using a scenario design, the author studied the reactions of 284 White male and racial minority layoff survivors under 2 different diversity contexts. White men saw the layoff as less fair to their group when other White men were laid off disproportionately in an active-diversity context versus an inactive-diversity context. Racial minorities' perceptions of fairness when other minorities were laid off disproportionately were not influenced by the diversity context, but they perceived the layoff as more fair to their group in an active-diversity context when White men were laid off disproportionately. The findings suggest that during layoffs or other significant organizational changes where job insecurity is heightened, different identity groups might perceive diversity management differently.     

Toward understanding why fairness matters: the influence of mortality salience on reactions to procedural fairness

This article focuses on the question of why fairness matters to people. On the basis of fairness heuristic theory, the authors argue that people especially need fairness when they are uncertain about things that are important to them. Following terror management theory, the authors focus on a basic kind of human uncertainty: fear of death. Integrating these two theoretical frameworks, it is proposed that thinking about their mortality should make fairness a more important issue to people. The findings of three experiments support the authors' line of reasoning: Asking participants to think about their mortality led to stronger fair process effects (positive effects of perceived procedural fairness on subsequent reactions) than not asking them to think about mortality. It is argued that these findings suggest that fairness especially matters to people when they are uncertain about fundamental aspects of human life such as human mortality.     

The consistency rule and the voice effect: the influence of expectations on procedural fairness judgements and performance

In procedural justice research it has frequently been found that allowing people an opportunity to voice their opinion enhances their judgements of the fairness of a decision-making procedure. The present study investigated how this voice effect is affected by the consistency over time rule, which dictates that, once people expect a certain procedure, deviation from the expected procedure will lead to a reduction in procedural fairness. Two experiments were conducted. In both experiments the independent variables manipulated were whether subjects were explicitly told to expect a voice procedure, were explicitly told to expect a no-voice procedure, or were told nothing about a subsequent procedure, and whether or not subjects subsequently received an opportunity to voice their opinion. The manipulations were induced by means of scenarios in Experiment 1, and by means of the Lind, Kanfer and Early (1990) paradigm in Experiment 2. In both experiments it was found that subjects who expected a voice procedure or who expected nothing judged receiving the voice procedure as more fair than receiving the no-voice procedure, but that subjects who expected a no-voice procedure judged receiving the voice procedure (inconsistency) as less fair than receiving the no-voice procedure (consistency). Furthermore, effects of the manipulated variables on subjects' task performance were found in Experiment 2.     

When fairness neither satisfies nor motivates: The role of risk aversion and uncertainty reduction in attenuating and reversing the fair process effect

It is widely acknowledged that procedural justice has many positive effects. However, some evidence suggests that procedural justice may not always have positive effects and may even have negative effects. We present three studies that vary in method and participant populations, including an archival study, a field study, and an experiment, using data provided by the general American population, Indian software engineers, and undergraduate students in the US. We demonstrate that key work-related variables such as people’s job satisfaction and performance depend on procedural justice, perceived uncertainty, and risk aversion such that risk seeking people react less positively and at times negatively to the same fair procedures that appeal to risk averse people. Our results suggest that one possible reason for these effects is that being treated fairly reduces people’s perception of uncertainty in the environment and while risk averse people find low uncertainty desirable and react positively to it, risk seeking people do not. We discuss the implications of our findings for theories of procedural justice including the uncertainty management model of fairness, the fair process effect, and fairness heuristic theory.     

Performance‐based pay is fair,particularly when I perform better: differential fairness perceptions of allocators and recipients

We examined in two experiments the impact of the roles that people enact (allocator or recipient) and performance attributions (talent or effort) on fairness perceptions of pay systems (performance‐based pay or job‐based pay). To test the relative effects of the roles that people enact, in the control conditions, participants were asked to evaluate the fairness of both allocation norms from ‘behind a veil of ignorance’ (Rawls, 1971 ). As hypothesized, the results consistently demonstrate that whereas recipients were biased in their fairness perceptions, allocators tended to be non‐biased in their fairness perceptions. The self‐interest bias among recipients was particularly strong when talent rather than effort attributions were imposed on them. Copyright © 2005 John Wiley & Sons, Ltd.     

Reasonable accommodation for employees with mental disabilities: a mandate for effective supervision?

Reasonable accommodation under Title I of the Americans with Disabilities Act (ADA) for employees with mental disabilities is explored from a behavior analytic perspective. Although much of the attention in issues of reasonable accommodation is concentrated on persons with physical disabilities, it is argued that the needs of individuals with mental disabilities are in greater need of further study. The criteria for successful accommodation in the workplace for employees with mental disabilities is seen to be structurally different, but functionally similar to successful accommodations for employees with physical disabilities, and is based on the development of enabling environments. Behavior analysis offers a theoretical basis and performance management presents a methodological basis for analyzing, developing, implementing, and evaluating reasonable accommodation for persons with mental disabilities, largely in terms of effective supervision. It is concluded that Title I of the ADA may be seen as providing a mandate for effective supervision, which may also be extended to all employees.     

Cheating more when the spoils are split

Four experiments demonstrated that people are more likely to cheat when the benefits of doing so are split with another person, even an anonymous stranger, than when the actor alone captures all of the benefits. In three of the studies, splitting the benefits of over-reporting one’s performance on a task made such over-reporting seem less unethical in the eyes of participants. Mitigated perceptions of the immorality of over-reporting performance mediated the relationship between split spoils and increased over-reporting of performance in Study 3. The studies thus showed that people may be more likely to behave dishonestly for their own benefit if they can point to benefiting others as a mitigating factor for their unethical behavior.     

The influence of national culture on the perceived fairness of grading procedures: a comparison of the United States and China

Although the desire to be treated fairly is a fundamental human preference, perceptions of fair treatment can be influenced by cultural beliefs and values. For this article, the author used a scenario-based experimental study to examine students' fairness perceptions of grading procedures in 2 countries with distinct national cultures, China and the United States. The results suggest that culture can influence students' perceptions of the fairness of 2 aspects of procedural justice: voice and interpersonal justice. Chinese students were more likely to value interpersonal justice (i.e., being treated with dignity and respect, and being provided with explanations of grading procedures) and perceived the lack of interpersonal justice as less fair than did U.S. participants. In contrast, U.S. students were more likely to perceive voice (i.e., the opportunity to discuss and appeal a grading decision) as fair. These findings are connected to differences in the cultural values of the United States and China.     

When and Why People Evaluate Negative Reciprocity as More Fair Than Positive Reciprocity

If you are kind to me, I am likely to reciprocate and doing so feels fair. Many theories of social exchange assume that such reciprocity and fairness are well aligned with one another. We argue that this correspondence between reciprocity and fairness is restricted to interpersonal dyads and does not govern more complex multilateral interactions. When multiple people are involved, reciprocity leads to partiality, which may be seen as unfair by outsiders. We report seven studies, conducted with people from the United States, in which participants were asked to evaluate situations involving resource distribution in contexts such as economic games, government, and the workplace. Specifically, we find that equal resource distribution in multilateral interactions is seen as more fair than engaging in reciprocity. We also find that negative reciprocity is seen as more fair than positive reciprocity in these multilateral situations because positive reciprocity is perceived as based in favoritism. We rule out alternative explanations and demonstrate that there are contexts where favoritism is not viewed as unfair. These findings are important for theories of fairness and reciprocity as they demonstrate the central role of perceived partiality in the evaluation of multi‐party resource allocation.     

Applicant Reactions to Selection Events: Four studies into the role of attributional style and fairness perceptions

In four studies, applicants’ (N = 478) organizational attractiveness perceptions and recommendation intentions following selection outcomes were measured. In three field studies, actual applicants’ perceptions were measured in authentic, high‐stakes application contexts, both preprocedure and postoutcome. A fourth, hypothetical, study was added to increase internal validity. Consistent positive relationships between procedural fairness and reactions were found. Further, attributional style moderated the distributive fairness–attractiveness relationship in the field studies, but not in the laboratory study. In general, optimistically attributing applicants reported higher organization attraction than less optimistic individuals when the outcome was perceived as fair, but lower attraction when the outcome was perceived as unfair. For recommendation intentions, results were less consistent. Implications for future research and practice are discussed.     

Retributive justice and social categorizations: the perceived fairness of punishment depends on intergroup status

In the current research, the authors investigate the influence of intergroup status and social categorizations on retributive justice judgments, that is, the extent to which observers perceive punishment as fair. Building on social identity theory and the model of subjective group dynamics, it is predicted that when the ingroup has higher status than the outgroup, people are relatively less concerned about punishment of an outgroup offender than when the ingroup has lower status than the outgroup. Two experiments revealed that participants are more punitive towards an ingroup than an outgroup offender when ingroup status is high but not when ingroup status is low. Furthermore, in correspondence with our line of reasoning, this finding emerged because participants were less punitive towards outgroup offenders when ingroup status is high than when ingroup status was low. It is concluded that the perceived fairness of punishment depends on the offender's social categorization and intergroup status. Copyright © 2007 John Wiley & Sons, Ltd.     

The role of fairness perceptions and accountability attributions in predicting reactions to organizational events

Researchers have found that fairness perceptions relate to many different outcomes (e.g., J. A. Colquitt, D. E. Conlon, M. J. Wesson, C. Porter, & K. Y. Ng, 2001). However, they cannot predict when an employee will react against a specific individual or against the organization itself. To address this question, the authors integrated the fairness and blame-attributions literatures. They predicted that blame attributions would strengthen the relationship between fairness perceptions and reactions to specific organizational agents. They surveyed 48 employees who believed there were inaccuracies in their most recent performance appraisals. Employees reported perceptions of fairness and attributions of blame to both their supervisor and the organization and rated their commitment to both targets. Supervisors simultaneously rated each employee's citizenship behavior toward each target. For supervisor reactions and organizational citizenship behavior directed at the organization, blame and fairness perceptions interacted; unique positive reactions were elicited only when the supervisor was perceived as blameless and fair.     

The Influence of National Culture on the Perceived Fairness of Grading Procedures: A Comparison of the United States and China

Although the desire to be treated fairly is a fundamental human preference, perceptions of fair treatment can be influenced by cultural beliefs and values. For this article, the author used a scenario-based experimental study to examine students' fairness perceptions of grading procedures in 2 countries with distinct national cultures, China and the United States. The results suggest that culture can influence students' perceptions of the fairness of 2 aspects of procedural justice: voice and interpersonal justice. Chinese students were more likely to value interpersonal justice (i.e., being treated with dignity and respect, and being provided with explanations of grading procedures) and perceived the lack of interpersonal justice as less fair than did U.S. participants. In contrast, U.S. students were more likely to perceive voice (i.e., the opportunity to discuss and appeal a grading decision) as fair. These findings are connected to differences in the cultural values of the United States and China.     

Overcoming the self-promotion dilemma: interpersonal attraction and extra help as a consequence of who sings one's praises

Prior research has shown that positive information presented by a third party shields people from the negative consequences of being perceived as self-promoting. But in many contexts, those third parties are intermediaries with a financial interest in the person being promoted rather than neutral parties. In three experimental studies, the authors demonstrate that even when intermediaries are not neutral, they can be helpful for overcoming the self-promotion dilemma--the need to assert one's competence but not be harmed by the fact that people who self-promote are viewed negatively. The authors find that hiring an agent to sing one's praises results in more favorable perceptions of the client, which contributes, in turn, to a greater willingness to offer that person assistance. It is also shown that even when the intermediary is physically present and seen to be complicit with the client, the positive effects of having someone else speak on one's behalf persist.     

Investigating the Moderating Role of Cultural Practices on the Effect of Selection Fairness Perceptions

Utilizing a sample of applicants to positions in a global corporation, we examined whether cultural practices moderate the effect of selection fairness perceptions on organizational attractiveness and job choice. Positive relationships were anticipated between fairness perceptions and outcomes, and performance orientation and uncertainty avoidance cultural practices were hypothesized to moderate the effects of structural and information sharing perceptions, respectively. Structural fairness perceptions were positively associated with both outcomes, but information‐sharing perceptions were significantly related only to organizational attractiveness. National variability in the effect of selection fairness perceptions was observed only for the effect of structural perceptions on organizational attractiveness. Performance orientation moderated this effect such that the strongest relationship was seen among applicants from more performance‐oriented countries.     

Effects of perceived disability on persuasiveness of computer-synthesized speech

Are perceptions of computer-synthesized speech altered by the belief that the person using this technology is disabled? In a 2 x 2 factorial design, participants completed an attitude pretest and were randomly assigned to watch an actor deliver a persuasive appeal under 1 of the following 4 conditions: disabled or nondisabled using normal speech and disabled or nondisabled using computer-synthesized speech. Participants then completed a posttest survey and a series of questionnaires assessing perceptions of voice, speaker, and message. Natural speech was perceived more favorably and was more persuasive than computer-synthesized speech. When the speaker was perceived to be speech-disabled, however, this difference diminished. This finding suggests that negatively viewed assistive technologies will be perceived more favorably when used by people with disabilities.