团队断裂带对团队绩效的影响：团队交互记忆系统的作用

对团队构成与团队绩效关系的认识有助于充分利用团队结构优势、提高团队效能、建立竞争优势。理论界对团队断裂带与团队绩效的关系给予了极大关注, 然而遗憾的是, 研究结果还存在较大分歧。通过明确团队断裂带的属性类别, 探索团队断裂带与团队绩效之间的中介机制, 试图系统解释分歧产生的原因。基于115个实际工作团队配对样本数据的结构方程模型分析表明, 信息相关断裂带通过提高团队交互记忆系统水平促进团队绩效; 社会属性断裂带与团队交互记忆系统或团队绩效都无显著关系。本研究结果有助于深化对团队断裂带内涵及效能机制的认识, 推动团队断裂带理论的发展。     

高技术工作团队的交互记忆系统及其效果

交互记忆系统近来被认为是影响工作团队绩效的重要特性之一。以往的研究局限于实验室样本或者由学生组成的临时团队,该研究从高技术企业中选取190个工作团队作为样本,考查了团队的交互记忆系统与团队中的其它现象之间的关系。研究除了发现Lewis的量表中有两个题目不理想外,还发现交互记忆系统与团队成员之间的信任、合作性目标导向具有显著的正相关,同时交互记忆系统与团队的工作绩效和凝聚力也具有显著的关系。该文在检验团队层次的现象时,通过计算团队成员在相应变量上得分的一致性(rwg)来检查加总分析的合理性,这是从事团队层次的研究中需要遵循的方法     

道不同不相为谋? 信息相关断裂带对团队学习的影响

传统观点认为,存在断裂带的团队中成员学习行为会受到不利影响,即"道不同不相为谋"。本研究通过聚焦信息相关断裂带,全面剖析内部学习和外部学习等不同团队学习方式,深入考察影响断裂带团队学习的关键情境因素,探讨并论证本文的基本观点——"道不同",可以"相为谋"。基于56个实际工作团队配对样本数据的统计分析结果表明,信息相关断裂带对团队内部学习和外部学习都没有直接作用。团队共同任期和交互记忆系统对信息相关断裂带团队内外部学习起调节作用:团队共同任期越长,信息相关断裂带越有利于团队内部学习及外部学习;交互记忆系统水平越高,信息相关断裂带越有利于团队内部学习及外部学习。     

教导何以有方？教师辩证反馈对大学生团队创造力的作用机制

采用实地问卷调查和纵向现场实验相结合的研究方法,从社会信息加工理论视角探讨了教师辩证反馈对大学生团队创造力的作用机制。结果发现:教师辩证反馈与团队创造力呈正相关关系;团队信息深加工中介了教师辩证反馈对团队创造力的影响;精熟氛围在教师辩证反馈与团队信息深加工关系间起正向调节作用,而绩效氛围在二者间起负向调节作用;教师辩证反馈能够通过团队信息深加工对团队创造力产生有条件的、正向的间接影响,当精熟氛围水平高、绩效氛围水平低时,教师辩证反馈对团队创造力的间接促进作用更为显著。研究从理论上提出教师辩证反馈并实证探索其对团队创造力的作用机制,从团队创新层面上丰富和深化了“教育与发展”这一经典理论范畴,并为促进大学生团队创造力发展提供了实践启示。     

冲突对绩效的影响：个体、团队宜人性的调节作用

以往个体和团队冲突研究主要考察了个人特征或团队特征对冲突结果的影响, 而尚未充分关注冲突管理过程中个体特征与团队特征间的交互效应。基于个人-团队匹配理论, 本研究探讨了个体层面宜人性与团队层面宜人性异质性对团队中个体冲突(关系冲突、任务冲突)和工作绩效间关系的影响。基于来自64个银行服务团队(包含339名下属和64名主管)的多来源、多时点纵向数据, 本研究所得结果显示：(1)关系冲突显著负向影响工作绩效, 任务冲突对工作绩效的影响不显著。(2)个体宜人性能够显著减弱关系冲突对工作绩效的负面影响, 而增强任务冲突对工作绩效的正向影响。(3)关系/任务冲突、个体宜人性和团队宜人性异质性间存在着三重交互效应, 共同影响工作绩效。具体而言, 当团队宜人性异质性水平较低时, 个体宜人性对关系/任务冲突与工作绩效间关系的调节作用更加显著。     

基于知识异质性团队的异质性知识网络运行机制

基于知识异质性团队的异质性知识网络是指团队内每个异质性知识成员因原来的学习经历或工作经历所建立起来的跨组织异质性知识网络.本研究旨在探明这一异质性知识网络的互动机制、创新路径与双向动态演变过程.努力将知识管理、社会网络、认知心理学理论结合起来,选择典型的高管团队,研发团队,以现场研究为主,综合运用实验研究和问卷调查等方法对异质性知识网络的三种基本形态、知识流运行特征和模式进行研究.同时考察基于网络交互记忆系统、知识冲突和个人图式拓展的多重创新路径,并在此基础上考察异质性知识网络的双向动态演变过程和相应的结网与优化策略.     

虚拟团队中交互记忆系统理论研究现状述评

交互记忆系统(Transactive Memory System,TMS),团队成员在交流的过程中形成的一种合作性分工系统,简单来说就是团队成员对于“谁知道什么”的一种共同认知.通过TMS,团队成员能够协调彼此的专长从而提高团队知识整合和共享水平.文章回顾了TMS和虚拟团队的相关概念,重点从虚拟团队中TMS的形成、效用以及虚拟性与TMS的关系三个角度对虚拟团队中TMS的相关研究进行了归纳,最后指出未来不仅需要深入研究团队输入、输出和调节因素的影响,还需考虑到不同的信息技术的影响以及研究方法和范围的完善.     

大五人格与绩效：团队水平的研究

众多研究表明,大五人格能够有效预测工作情境中的个体绩效。随着团队研究的广泛开展,团队人格特征与团队绩效的关系也得到了重视。本文在简单回顾个体水平的研究结果的基础上,着重介绍团队大五人格特征与团队绩效以及关系绩效之间关系的研究;阐述从个体特质到团队特征的整合方法和依据;最后指出现有研究存在的以及未来研究需要关注的四个问题     

创业团队目标导向、内隐协调与创造力的关系研究

基于目标导向理论和内隐认知理论,探讨了团队目标导向对团队创造力的影响,以及内隐协调在其中所起的作用。通过分析参加浙江省大学生挑战杯创业大赛的100个团队的有效数据,得出团队学习目标导向和团队绩效趋向目标导向能够正向影响团队创造力,团队绩效规避目标导向能够负向影响团队创造力;团队学习目标导向和团队绩效趋向目标导向对内隐协调产生显著正向影响;内隐协调分别在团队学习目标导向和团队绩效趋向目标导向与团队创造力的关系中起完全中介作用的结果。     

团队内卷化量表的编制及初步应用

随着社会竞争压力的加剧,内卷化成为极其普遍的社会现象。研究1从组织行为视角出发,通过质性访谈和问卷调查探索团队内卷化的结构,编制出适用于企业员工的团队内卷化量表。探索性因素分析和验证性因素分析表明,团队内卷化量表由过度精细化和过度竞争两个维度构成,且量表的信效度良好。研究2进一步使用自编的团队内卷化量表,探究团队内卷化对团队绩效的作用机制。结果表明,团队工作投入和团队消极情绪在团队内卷化与团队绩效的关系中起并行中介作用。一方面,团队内卷化能够提升员工的团队工作投入,进一步促进团队绩效的提升;另一方面,团队内卷化也会引发团队消极情绪,削弱团队绩效。     

团队人格组成、团队过程对团队有效性的作用

由于团队对组织的重要性,团队有效性的研究倍受关注。通过对342个大学生短期团队完成决策任务的研究,旨在探讨团队人格组成与团队中间过程对团队有效性的作用机制。研究以自陈式问卷调查收集数据,采用层次回归与结构方程模型进行统计分析。研究结果表明：团队过程变量（协作、信念、凝聚力）在团队人格组成（外向性、宜人性、神经质）与团队有效性之间起中介作用,横断研究的I-P-O整体模型得到验证     

Individual Goal Orientations,Team Empowerment,and Employee Creative Performance: A Case of Cross‐level Interactions

Intrigued by relationship between team motivational context and individual characteristics in the organizational reality, we developed and tested a cross‐level model to investigate the interactive effects of team empowerment and individual goal orientations on individual creative performance through the mediating mechanism of an individual's creative self‐efficacy. Using multi‐wave multi‐source data from 63 R&D teams in three IT companies, we found that (1) team empowerment, individual learning goal orientation, and individual performance orientation are all positively related to individual creative performance through mediation of creative self‐efficacy; (2) learning orientation and performance approach orientation could both supplement the effects of team empowerment on individual creative self‐efficacy. Our findings point to the importance of individual goal orientation in shaping the effects of team motivation climates and provide insights for both scholars and practitioners. The specific practical implications include but are not limited to (1) individuals with learning and performance approach orientations should be identified during hiring procedures given that they could still thrive in less empowered teams and maintain a relatively high level of creative self‐efficacy and creative outcomes; (2) managers should consider assigning employees who are more learning oriented to more empowering and open‐ended tasks in order to obtain better creative results.     

成就目标导向、团队绩效控制对员工创造力的跨层次影响

成就目标导向在团队绩效控制情境下能否有效预测员工创造力是个值得关注的话题。以研发团队为研究对象, 运用线性阶层模型考察了三者间的跨层次关系。结果发现, 低绩效控制下, 精熟目标导向、表现–趋近导向对创造力有正向影响, 表现-回避导向有负向影响; 高绩效控制下, 精熟导向对创造力有“S型”非线性影响, 表现-回避导向有正向影响。结果表明, 高精熟目标导向在高绩效控制情境下抑制员工创造力, 而表现导向也并非总是与缺乏创造力联系起来, 提高表现-回避导向个体的绩效控制程度或者降低表现-趋近导向个体的绩效控制程度同样可以促进创造力。启示在于, 管理者不仅应关注成就导向的个体差异, 更应重视构建相应的绩效控制情境, 从二者交互作用出发激活员工创造力。     

团队学习的理论与相关研究进展述评

团队学习是指团队成员通过互动不断获取、整合与分享知识, 并在此基础上改善行为、优化团队体系, 提升组织适应性以达到组织目标的过程。在文献研究的基础上, 介绍了团队学习的概念内涵和性质、理论基础、结构与测量, 并且探讨了团队学习的影响因素、影响效应模型及作用机制, 最后指出了团队学习研究应继续理清概念内涵的界定、结构与测量工具的开发、系统模型的构建扩充、影响效应的结果变量和跨文化扩展研究等问题。     

团队学习行为对团队有效性的影响

团队逐渐成为现代企业最基本的工作单元,团队学习水平决定着整个组织学习和适应的能力水平。研究一在杭州的6家企业的多个工作团队中,抽取400名员工,以半结构访谈和问卷调查为研究手段,对团队学习行为的理论结构进行探索性分析和验证性分析;研究二在对30多家企业101个工作团队中500多名员工进行问卷调查,进一步检验团队学习行为对团队绩效的影响效果。研究结果表明,企业中团队成员的学习行为包括两类,即互动性团队学习行为和反思性团队学习行为;互动性团队学习行为对团队有效性具有较好的预测效果,反思性团队学习仅对团队成员满意感具有较好的预测效果,对团队任务绩效则没有预测效果。     

Psychological capital as a team phenomenon: Mediating the relationship between learning climate and outcomes at the individual and team levels

Psychological capital is a positive psychological state that influences employees’ behaviors and attitudes. Research has only recently begun to examine the phenomenon as a shared psychological team state. The purpose of this research is to examine the mediating role of team psychological capital in the relationship between learning climate and outcomes at the individual and team levels. The findings, which were carried out among 82 school management teams, indicated a positive relationship between learning climate and the team’s psychological capital, and between the team’s psychological capital and the individual’s job satisfaction and the team’s organizational citizenship behavior (OCB). It was also found that team’s psychological capital mediates the relationship between the team’s learning climate and job satisfaction, and between learning mechanisms and the team’s OCB. The findings might encourage research into psychological capital as a team phenomenon and encourage decision-makers to develop ways of reinforcing psychological capital among teams.     

How Do Leaders and their Teams Bring about Organizational Learning and Outcomes?

How do leaders generate a learning climate that yields favorable organizational outcomes? To address this question, we offer and test a model linking charismatic leadership with the team‐emergent states of shared vision and trust within the team, as predicting organizational learning climate, and long‐term assessments of organizational outcomes by key stakeholders. We examined this model in a sample of 69 Arab elementary schools in Israel using multiple sources of raters, predicting long‐term assessments by key stakeholders of respective schools (parents and superintendents) at 2 points in time: 1 year and 3 years following the survey of the teachers. In line with our expectations, we obtained an overall, indirect effect between charismatic leadership and organizational learning climate. We also found support for both the direct and indirect effects of leader charisma through trust within the team on organizational learning climate and school outcomes. Although charismatic leadership predicted shared vision among team members, shared vision did not predict organizational learning climate, and hence, our proposed mediating effects of shared vision on organizational learning climate and outcomes were not supported. We discuss both theoretical and practical implications for the effects of leaders on learning processes and outcomes.     

团队心智模式的实证研究

学习型组织是当前组织变革的主流方向之一．有关如何创建学习型组织的讨论无论在理论或实践领域都颇受关注。本文从团队心智模式人手,考察了心智模式的分享性指标在5个取样组织之间的差异性,结合质的分析,进一步阐述团队心智模式的分享性指标和组织绩效的潜在关系。同时,本文也考察了团队心智模式和工作态度变量之间的关系。最后,研究认为培育团队心智模式是创建学习型组织的可行策略。     

Positive Group Affective Tone and Team Creative Performance and Change‐Oriented Organizational Citizenship Behavior: A Moderated Mediation Model

Despite the vast amount of research on creativity and organizational citizenship behavior (OCB), little knowledge has been accumulated with respect to underlying mechanisms and boundary conditions affecting team creative performance and change OCB. To fill this research gap, this study aims at proposing and testing a moderated mediation model that delineates the relationships among positive group affective tone (PGAT), team reflexivity, team leader transformational leadership, team creative performance, and team change OCB. As hypothesized, PGAT was positively associated with team reflexivity, which in turn significantly predicted team creative performance and change OCB. In addition, the relationship between PGAT and team reflexivity and the indirect effects of PGAT on team creative performance and change OCB through team reflexivity were more pronounced when team leader transformational leadership was high than when it was low. These findings were validated in a post hoc analysis that compared the proposed moderated mediation model with alternative models.