The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: a policy-capturing approach

A review of research on job performance suggests 3 broad components: task, citizenship, and counterproductive performance. This study examined the relative importance of each component to ratings of overall performance by using an experimental policy-capturing design. Managers in 5 jobs read hypothetical profiles describing employees' task, citizenship, and counterproductive performance and provided global ratings of performance. Within-subjects regression analyses indicated that the weights given to the 3 performance components varied across raters. Hierarchical cluster analyses indicated that raters' policies could be grouped into 3 homogeneous clusters: (a) task performance weighted highest, (b) counterproductive performance weighted highest, and (c) equal and large weights given to task and counterproductive performance. Hierarchical linear modeling indicated that demographic variables were not related to raters' weights.     

Effects of task performance and contextual performance on systemic rewards

Evidence from 2 samples of Air Force mechanics supported the hypothesis that contextual performance affects employees' career advancement and rewards over time. Results of hierarchical regressions controlling for experience showed task performance and contextual performance each predicted systemic rewards. Each facet explained separate variance in promotability ratings over 2 years. In both samples, contextual performance explained separate variance in informal rewards but task performance did not. Task performance explained incremental variance in career advancement 1 year later but contextual performance did not. Analyses using correlations corrected for unreliability suggest these results cannot be attributed to measurement error. Contextual performance still explained separate variance in informal rewards, and task performance explained distinct variance in career advancement a year later.     

The relative importance of political skill dimensions for predicting managerial effectiveness

The present study uses relative weight analysis to garner support for the incremental validity of political skill over more traditional managerial skills for predicting managerial effectiveness and to help identify the underlying theoretical mechanisms driving this relationship. In addition, we explore boundary conditions, in terms of gender and organizational level, where political skill may be more or less critical. Using 199 middle- and upper-level managers enrolled in leadership development programmes and multisource data, the findings supported political skill’s incremental validity over more traditional measures of managerial skills for predicting managerial effectiveness. In addition, two of five political skill dimensions—image management and interpersonal influence—were significantly important predictors of managerial effectiveness, providing support for social influence theory as perhaps the best theoretical model for understanding the political skill-effectiveness relationship. Also, an individual’s gender and level in the organizational hierarchy had significant moderating effects on the relationship between three political skill dimensions and managerial effectiveness.     

Temporal judgments and contextual change

Three experiments investigated effects of environmental context on temporal memory judgments. An equal number of items occurred within each of two equal durations (D1 and D2). Subjects subsequently were asked to judge the length of a given duration in comparison with the other, then to discriminate the correct list and serial position for each recognized item on a test. If environmental context was unchanged, D1 was remembered as being longer than D2; if the context was disrupted during the interval separating D1 and D2, this effect was reduced; and if the context prevailing during D2 also was changed, the effect was eliminated. List discrimination was improved only if the context was changed. Serial-position judgment was not affected by either manipulation. Changes in process context--the internal context produced by the performance of specific cognitive processes--lengthened remembered duration, but the effect did not simply add on to the effects of environmental context. Results are discussed in terms of a contextual-change hypothesis.     

The contextual and systematic nature of life satisfaction judgments

Five studies were conducted to examine the nature of life satisfaction judgments. When the category of “excitement” was made accessible experimentally, individuals based their life satisfaction judgments more heavily on the frequency of excitement, in comparison to a “peaceful” condition in Study 1 and to both “neutral priming” and “no-priming” conditions in Study 2. A 7-day diary study (Study 3) showed that as “excitement” became naturally more accessible on weekends, the correlations between excitement and daily satisfaction also increased significantly. Study 3 thus illustrated a systematic contextual shift in the bases of life satisfaction judgments. Study 4 showed that high sensation seekers, for whom “excitement” should be chronically accessible, based their life satisfaction judgments more heavily on the frequency of excitement than did low sensation seekers. Finally, Study 5 demonstrated that the chronic accessibility of “excitement” measured at Time 1 predicted the degree to which individuals based their life satisfaction judgments on the frequency of excitement at Time 2. Altogether, these five studies highlight the contextually sensitive, yet systematic nature of life satisfaction judgments.     

Remember-Know judgments and retrieval of contextual details

The Remember-Know (R-K) task is commonly used to differentiate between recollection and familiarity-based recognition memory. To further validate this test, we assessed the number of contextual details available to participants after giving R or K responses. We also examined the effect of retention interval on the episodic character of memories by administering the R-K task after both 10-minute and 1-week retention intervals. At 1 week, items receiving R responses were accompanied by a significant number of episodic details, while K responses were not. A large number of items that received R responses at the 10-minute delay received K responses at 1 week, and these items were not accompanied by episodic detail during the later test. Items that were judged familiar at 10-minutes but were labeled as recollected at 1 week were also not accompanied by significant memory of the study episode, suggesting that these items were recollected from the first test session. Overall, the data are consistent with the idea that R responses, unlike K responses, are accompanied by memory for episodic detail, and that the loss of memory for episodic detail over time parallels the conversion of R responses to K responses.     

The nonlinear effects of conscientiousness on overall job performance and performance dimensions in the Chinese context

The relationship between conscientiousness and job performance has been found to be nonlinear in the West, which challenges conceptually and empirically the traditional assumption of the single linear relationship. In this research, we examined the nonlinear effects of conscientiousness on both overall job performance and performance dimensions (i.e., task performance, adaptive performance and contextual performance) in the Chinese context. The results of our two studies supported some evidence for the nonlinear effect of conscientiousness on overall job performance. In addition, it was found that conscientiousness has different (linear or nonlinear) effects on performance dimensions. These findings suggest that the nonlinear effects of conscientiousness on job performance deserve further investigation, and a distinction should be made with regard to job performance in personnel evaluation. Results are discussed in terms of the significance of considering the nonlinear relationship between conscientiousness and performance criteria.     

Concurrent-schedule performance: Effects of relative and overall reinforcer rate

Six pigeons were trained to respond on two keys, each of which provided reinforcers on an arithmetic variable-interval schedule. These concurrent schedules ran nonindependently with a 2-s changeover delay. Six sets of conditions were conducted. Within each set of conditions the ratio of reinforcers available on the two alternatives was varied, but the arranged overall reinforcer rate remained constant. Each set of conditions used a different overall reinforcer rate, ranging from 0.22 reinforcers per minute to 10 reinforcers per minute. The generalized matching law fit the data from each set of conditions, but sensitivity to reinforcer frequency (a) decreased as the overall reinforcer rate decreased for both time allocation and response allocation based analyses of the data. Overall response rates did not vary with changes in relative reinforcer rate, but decreased with decreases in overall reinforcer rate. Changeover rates varied as a function of both relative and overall reinforcer rates. However, as explanations based on changeover rate seem unable to deal with the changes in generalized matching sensitivity, discrimination accounts of choice may offer a more promising interpretation.     

Positivity bias in employees' self-ratings of performance relative to supervisor ratings: The roles of performance type,performance-approach goal orientation,and perceived influence

As hypothesized, data from two field studies among employees and their supervisors showed that employees are more likely to positively bias their self-ratings relative to supervisor ratings when creative performance rather than inrole performance is being evaluated. In addition, employees' performance-approach goal orientation and perceived influence were found to enhance positivity bias in self-ratings of creative performance. Moreover, performance-approach goal orientation and perceived influence appeared to combine and interact in their effects, such that the impact of perceived influence on positivity bias in self-ratings was larger when performance-approach goal orientation was weaker rather than stronger.     

The importance of contextual elements in taste-aversion learning

The effect of exteroceptive contextual cues, presented during the conditioned stimulus (CS) and unconditioned stimulus (US) intervals, upon the later development of conditioned saccharin aversions was studied in two experiments. It was found that the presence of the contextual cues during the CS + US and CS intervals resulted in a greater degree of saccharin aversion; the presence of these cues during the US interval was relatively less important. These findings are discussed in terms of conditioning models and retrieval models derived from animal learning and human information-processing data.     

Effects of rater conscientiousness on evaluations of task and contextual performance of older and younger co-workers

The possibility for age discrimination and stereotypes to affect performance evaluations is rising. Although careful evaluations might be expected from conscientious raters, little is known about whether they might show more or less bias towards certain age groups. Therefore, in our study using a time-lagged design, we investigated the effects of rater conscientiousness on the performance evaluations of younger and older actual co-worker (N = 242). We found that raters who were more conscientious provided higher ratings for older workers than for younger workers on task performance and organizational citizenship behaviours. Specifically, we tested the model of mediated moderation, in which the relation between rater conscientiousness and ratee age predicts ratee-perceived conscientiousness, which in turn predicts performance ratings. The model was significant for older ratees, but not for younger ratees. We discuss our results in terms of the “similar to me” effects and implications for organizational practices.     

The impact of contextual information and a secondary task on anticipation performance: An interpretation using cognitive load theory

When performing under severe time constraints, sports performers use kinematic and contextual information to facilitate anticipation. We examined the relative importance of these two information sources and their impact on cognitive load and anticipation performance. Cognitive load theory predicts that adding more information sources to a task will increase cognitive load in less‐skilled but not skilled performers. Skilled and less‐skilled cricket batters anticipated deliveries from bowlers on a life‐size screen under 4 conditions that manipulated access to contextual information and included a secondary task. The presence of context enhanced anticipation accuracy for both skilled and less‐skilled groups, without affecting cognitive load. Skilled performers used sequencing and game‐related contextual information in addition to kinematic information to facilitate anticipation, whereas both groups reported using information pertaining to opponent positioning. Findings highlight the importance of context in anticipation and suggest that the addition of context may not necessarily negatively impact cognitive load.     

Motivation to comply with task rules and multitasking performance: The role of need for cognitive closure and goal importance

In three studies, we examined the role task rules play in multitasking performance. We postulated that rules should be especially important for individuals highly motivated to have structure and clear answers, i.e., those high on need for cognitive closure (NFC). High NFC should thus be related to greater compliance with task rules. Specifically, given high goal importance, NFC should be more strongly related to a multitasking strategy when multitasking is imposed by the rules, and to a mono-tasking strategy when monotasking is imposed by the rules. This should translate into better multitasking or mono-tasking performance, depending on condition. Overall, the results were supportive as NFC was related to a more mono-tasking strategy in the mono-tasking condition (Studies 1 and 2 only) and more dual-tasking strategy in the dual-tasking condition (Studies 1–3). This translated into respective differences in performance. The effects were significant only when goal importance was high (Study 1) and held when cognitive ability was controlled for (Study 2).     

Perceived relative importance of psychological and physical factors in successful athletic performance

Ratings of the perceived relative importance of psychological and physical factors for successful athletic performance were obtained from 29 men and 53 women in sports of track, swimming, soccer, volleyball, basketball, gymnastics, baseball or softball, tennis, diving, and golf, by level of competition (high school, college, and professional), and sex of athlete. The over-all rating of the relative importance of psychological factors was 39%. Significant differences in the ratings of the relative importance of psychological factors were found for sport, level, sex, sport x level, and level x sex. Ratings of the relative importance of psychological factors for successful performance in various sports increased in the order listed above. The significant effect for level and interaction of sport x level were accounted for primarily by the higher ratings given to professional golf. The significant effect of sex and the interaction of sex x level were attributable to higher ratings of the importance of psychological variables for high school women athletes as compared to high school men athletes.     

The relative importance of psychological acceptance and emotional intelligence to workplace well-being

Psychological acceptance (acceptance) and emotional intelligence (EI) are two relatively new individual characteristics that are hypothesised to affect well-being and performance at work. This study compares both of them, in terms of their ability to predict various well-being outcomes (i.e. general mental health, physical well-being, and job satisfaction). In making this comparison, the effects of job control are accounted for; this is a work organisation variable that is consistently associated with occupational health and performance. Results from 290 United Kingdom workers showed that EI did not significantly predict any of the well-being outcomes, after accounting for acceptance and job control. Acceptance predicted general mental health and physical well-being but not job satisfaction, and job control was associated with job satisfaction only. Discussion focuses on the theoretical and applied implications of these findings. These include support for the suggestion that not controlling one's thoughts and feelings (as advocated by acceptance) may have greater benefits for mental well-being than attempting consciously to regulate them (as EI suggests).     

Job performance ratings: The relative importance of mental ability,conscientiousness, and career adaptability

According to career construction theory, continuous adaptation to the work environment is crucial to achieve work and career success. In this study, we examined the relative importance of career adaptability for job performance ratings using an experimental policy-capturing design. Employees (N = 135) from different vocational backgrounds rated the overall job performance of fictitious employees in 40 scenarios based on information about their career adaptability, mental ability, conscientiousness, and job complexity. We used multilevel modeling to investigate the relative importance of each factor. Consistent with expectations, career adaptability positively predicted job performance ratings, and this effect was relatively smaller than the effects of conscientiousness and mental ability. Job complexity did not moderate the effect of career adaptability on job performance ratings, suggesting that career adaptability predicts job performance ratings in high-, medium-, and low-complexity jobs. Consistent with previous research, the effect of mental ability on job performance ratings was stronger in high- compared to low-complexity jobs. Overall, our findings provide initial evidence for the predictive validity of employees' career adaptability with regard to other people's ratings of job performance.     

The relative importance of two different mathematical abilities to mathematical achievement

Background. Two distinct abilities, mathematical reasoning and arithmetic skill, might make separate and specific contributions to mathematical achievement. However, there is little evidence to inform theory and educational practice on this matter. Aims. The aims of this study were (1) to assess whether mathematical reasoning and arithmetic make independent contributions to the longitudinal prediction of mathematical achievement over 5 years and (2) to test the specificity of this prediction. Sample. Data from Avon Longitudinal Study of Parents and Children (ALSPAC) were available on 2,579 participants for analyses of KS2 achievement and on 1,680 for the analyses of KS3 achievement. Method. Hierarchical regression analyses were used to assess the independence and specificity of the contribution of mathematical reasoning and arithmetic skill to the prediction of achievement in KS2 and KS3 mathematics, science, and English. Age, intelligence, and working memory (WM) were controls in these analyses. Results. Mathematical reasoning and arithmetic did make independent contributions to the prediction of mathematical achievement; mathematical reasoning was by far the stronger predictor of the two. These predictions were specific in so far as these measures were more strongly related to mathematics than to science or English. Intelligence and WM were non‐specific predictors; intelligence contributed more to the prediction of science than of maths, and WM predicted maths and English equally well. Conclusions. There is clear justification for making a distinction between mathematical reasoning and arithmetic skills. The implication is that schools must plan explicitly to improve mathematical reasoning as well as arithmetic skills.