Weekly work engagement and flourishing: The role of hindrance and challenge job demands

Two studies were conducted to examine how home healthcare nurses stay engaged in their work and maintain their psychological well-being. In Study 1, we hypothesized that nurses would perceive work pressure more as a hindrance demand than as a challenge demand, and that the reverse would be true for emotional demands. We approached 120 home healthcare nurses who filled in a survey. Results of a series of paired sample t-tests supported our hypotheses. In Study 2, we used the JD-R model to hypothesize that weekly job demands can either facilitate or undermine the positive impact of personal resources on work engagement and flourishing, depending on the nature of the job demand (hindrance vs. challenge). A sample of 63 nurses filled in a questionnaire at the end of the working week during three consecutive weeks (N = 3 × 63 = 189 occasions). Results of hierarchical linear modeling showed that emotional job demands strengthened the effect of personal resources on weekly well-being, whereas work pressure undermined this effect. Taken together, the present findings challenge the idea that whether job demands act as hindrances or challenges is the same for all occupations and for all individuals.     

The daily spillover and crossover of emotional labor: Faking emotions at work and at home

This diary study among 75 Spanish dual earner couples investigates whether emotional labor performed by employees at work has implications for themselves and for their partner at home. On the basis of the Spillover-Crossover model, we hypothesized that individuals' surface acting at work would spill over to the home domain, and that surface acting at home, in turn, would reduce individuals' levels of well-being. Moreover, we predicted crossover of experiences lived at home between the members of the couple. Participants filled in a diary booklet during five consecutive working days (N = 150 participants and N = 750 occasions). The results of multilevel analyses show that daily surface acting at work has an indirect relationship with daily well-being through daily surface acting at home. In addition, we found a bi-directional crossover of surface acting at home and well-being between both members of the couple. These findings indicate that emotional labor has implications not only for employees themselves, but also for their partner at home – on a daily basis.     

Development and validation of the job crafting scale

We developed and validated a scale to measure job crafting behavior in three separate studies conducted in The Netherlands (total N = 1181). Job crafting is defined as the self-initiated changes that employees make in their own job demands and job resources to attain and/or optimize their personal (work) goals. In Study 1 and 2 the Dutch job crafting scale (JCS) was developed and tested for its factor structure, reliability, and convergent validity. The criterion validity of the JCS was examined in Study 3. The results indicated that there are four independent job crafting dimensions, namely increasing social job resources, increasing structural job resources, increasing challenging job demands, and decreasing hindering job demands. These dimensions could be reliably measured with 21 items. The JCS shows convergent validity when correlated with the active constructs proactive personality (+), personal initiative (+), and the inactive construct cynicism (?). In addition, results indicated that self-reports of job crafting correlated positively with colleague-ratings of work engagement, employability, and performance — thus supporting the criterion validity of the JCS. Finally, self-rated job crafting behaviors correlated positively with peer-rated job crafting behaviors.     

The role of goal pursuit in the interaction between psychosocial work environment and occupational well-being

The relation of the core components of the Effort–Reward Imbalance model (ERI; Siegrist, 1996) to goal pursuit was investigated. Goal pursuit was studied through categories of goal contents – competency, progression, well-being, job change, job security, organization, finance, or no work goal – based on the personal work goals of managers (Hyvönen, Feldt, Salmela-Aro, Kinnunen, & Mäkikangas, 2009). The study focused on the contribution of the ERI components (effort, reward, effort–reward imbalance, OVC) to goal contents, as well as on the mediating and moderating effects of goal contents between the ERI components and occupational well-being (burnout, work engagement) among young Finnish managers (N = 747, age range 23–35 years). First, multinomial regressions showed that effort, reward, and effort–reward imbalance contributed to the membership of the goal categories. Secondly, hierarchical GLM (General Linear Model) indicated that the goal categories mediated the relationship between the ERI components and occupational well-being. Effort, reward, and effort–reward imbalance had an indirect effect through goal categories on burnout and work engagement, but overcommitment only on burnout. In addition, the goal categories moderated the relationship between reward and work engagement. Taken together, psychosocial work environment contributes to the contents of personal work goals, which also function as mediators, particularly between the work environment and occupational well-being.     

Interactive effects of emotional dissonance and self-control demands on burnout,anxiety, and absenteeism

Two specific sources of stress at work have recently received increasing attention in organizational stress research: emotional dissonance (ED) and self-control demands (SCDs). Both theoretical arguments and experimental findings in basic research strongly suggest that ED and different SCDs draw on a common limited regulatory resource. Consequently, both kinds of stressors should exert interactive effects on indicators of job strain and well-being. Drawing on two German samples (total N = 586), we tested this prediction by examining the interaction effects of ED and different dimensions of SCDs on burnout, anxiety, and absence behavior. Latent moderated structural equation modeling provided support for the hypothesized interactive effects of ED and dimensions of SCDs in predicting burnout, anxiety, and absence behavior. More specifically, with each pair of stressors the effects of one stressor were found to be amplified by the other. Finally, we discuss theoretical and practical implications of our results.     

The moderating role of work pressure on the relationships between emotional demands and tension,exhaustion, and work engagement: an experience sampling study among nurses

The purpose of this study is to examine the moderating role of state work pressure (conceived as a hindrance demand) on the relationships between situational emotional demands (conceived as a challenge demand) and tension, emotional exhaustion and work engagement within nursing while considering job resources as covariates. Ninety-seven nurses from two German hospitals provided 1026 measurements. Multilevel analyses indicated a significant Work Pressure × Emotional Demands interaction for emotional exhaustion, with high situational work pressure exacerbating the positive association between state emotional demands and emotional exhaustion. Furthermore, work pressure moderated the relationship between emotional demands and vigour: state emotional demands related negatively to vigour only when work pressure was higher than usual, while the relationship was non-significant when work pressure was lower than usual. For dedication, similar results were obtained: state emotional demands were negatively associated with dedication only when combined with high situational work pressure; with low situational work pressure, state emotional demands did not relate to dedication. Contributing to the job demands-resources literature, this study shows that there are stress-exacerbating and stress-buffering interactions between different job demands from a within-subject perspective. However, we did not find positive relationships between challenge demands and work engagement, even in the case of low situational hindrances, indicating that there are conditions for the functioning of job demands as a challenge beyond hindrances.     

Understanding non-work presenteeism: Relationships between emotional intelligence,boredom, procrastination and job stress

Non-work related presenteeism refers to the behaviour of employees who engage in personal activities instead of work-related activities whilst at work. Currently, limited research exists concerning non-work related presenteeism, despite the suggestion that it can financially impact organisations more than absenteeism. The aim of the present study was to examine whether any significant relationships existed between non-work related presenteeism and four theoretically linked psychological variables: emotional intelligence (EI), job stress, boredom, and procrastination. Data was collected via an online questionnaire. A sample of 57 male and 127 female full-time employees across several industries and organisations completed the surveys. As hypothesised, a significant relationship was observed between non-work related presenteeism and EI (r = −0.25), boredom (r = 0.33) and procrastination (r = 0.26). Self-reported levels of job stress, however, were not significantly related to non-work related presenteeism. These results suggest that developing EI and improving job-related engagement may decrease non-work presenteeism.     

Work-related demands and life satisfaction: The effects of engagement and disengagement among employed and long-term unemployed people

Social change has accentuated various demands in people's work lives including, for instance, fears of being laid off, anticipated or experienced difficulties in finding a new and/or appropriate job or a lack of security in career planning. The present study on N = 1751 employed, short-term unemployed, and long-term (> 12 months) unemployed German adults examined the associations between the perceived accumulation of such demands and individuals' life satisfaction. Further, main and moderating effects of individuals' modes of dealing with these demands, that is, engagement and disengagement preferences based on Heckhausen and Schulz's (1995) life-span theory of control, were investigated. A higher load of demands was expected to be linked to lower life satisfaction irrespective of employment status. Positive main effects as well as buffering effects of engagement and disengagement, in contrast, were expected to differ depending on the particular employment situation. Multiple linear regressions including main and interaction effects set up as three-group comparison models showed that a high demand load was linked to lower life satisfaction in each of the three groups. Engagement was positively linked to life satisfaction in the case of employment, whereas in the transient stage of short-term unemployment, disengagement strengthened the negative link between demand load and life satisfaction. In the case of long-term unemployment, both modes of dealing with demands were positively related to life satisfaction. The positive effect of engagement, however, diminished as perceived demands increased, indicating that “over-engagement” may be counterproductive when faced with a high demand load. Consequences of our findings for potential interventions among unemployed people are discussed.     

Does intra-individual variability in narration matter and for what?

Building on calls to examine intra-individual variability in personality, we examined such variability in narrative. In Study 1, participants (n = 553) provided three narratives (either self-defining, turning point, transgression, low point, or trauma memories; n = 1659 narratives). Narratives were coded for coherence, autobiographical reasoning, resolution, and emotional expression. Variability was highest for resolution, lowest for coherence, and was related to well-being, depending on narrative feature and event type. In Study 2, participants (n = 103) engaged in a ‘narrative recognition’ task to see if they could identify which narratives came from the same individual. Recognizability was substantial, but not related to variability or well-being. Results showcase the importance of addressing intra-individual variability by narrative feature and event type.     

Music listening and emotional well-being in adolescence: A person- and variable-oriented study

The principal aim of this study was to determine if different profiles (types) of emotional reactions following music listening (happiness and sadness) characterized different levels of emotional well-being (i.e., positive and negative affects) in adolescence. The secondary aim was to examine relationships between social congruence in music tastes with friends or parents (i.e., sharing similar music tastes and having fewer conflicts about music) and emotional well-being in adolescence. This study's sample was composed of 316 adolescents (M = 15.32 and S.D. = 0.90 years of age; 172 girls and 144 boys). Cluster analysis identified three profiles: (1) ‘emotionally-negative listeners’ (medium happiness and higher sadness); (2) ‘emotionally-limited listeners’ (lower happiness and lower sadness); (3) ‘emotionally-positive listeners’ (higher happiness and lower sadness). Results indicated that ‘emotionally-negative listeners’ had less emotional well-being, that ‘emotionally-positive listeners’ had more emotional well-being, and that social congruence in music tastes with both friends and parents were related to more emotional well-being.     

Perceived sacrifice and few alternatives commitments: The motivational underpinnings of continuance commitment's subdimensions

Using work on self-concepts and Conservation of Resources theory, the present research examined the motivational underpinnings of continuance commitment's subcomponents of perceived sacrifice and few alternatives. Study 1 (N = 208) found job scope to be positively related to perceived sacrifice commitment, and negatively related to few alternatives commitment. Study 2 (N = 147) found empowerment's meaning dimension to be positively related to perceived sacrifice commitment and self-determination to be negatively linked to few alternatives commitment. In Study 3 (N = 301), perceived sacrifice commitment was found to be positively related to feedback seeking, while few alternatives commitment was negatively related to it. Finally, Study 4 (N = 278) found perceived sacrifice commitment to be positively, and few alternatives commitment negatively, related to career success (promotion and pay raise decisions). Implications of these findings are discussed.     

Is narrating growth in stories of personal transgressions associated with increased well-being,self-compassion,and forgiveness of others?

We tested whether narrating growth from transgressions was associated with increased well-being, self-compassion, and forgiveness. Study 1 was cross-sectional (N = 118). Studies 2 and 3 were short-term longitudinal (N’s = 77 and 88). Study 1 revealed positive associations between narrating growth and well-being. Study 2 replicated Study 1 and growth-oriented narration was associated with increased self-compassion and forgiveness at session 2 beyond expected levels given session 1 scores. Study 3 replicated some Study 2 findings and growth-oriented narration was once again associated with increased self-compassion at session 2 beyond expected levels given session 1 scores. We discuss how growth-oriented narration in specific types of events may be associated with changes in specific forms of adaptive functioning and gender differences.     

L’auto-efficacité émotionnelle : un facteur à considérer pour expliquer la santé psychologique au travail

In recent years, psychological health problems at work (PHW) are rising and affect a considerable number of workers (Gilbert et al., 2011). The PHW refers to two separate but complementary states: psychological well-being (serenity, commitment and social harmony) and psychological distress in the workplace (anxiety, withdrawal and irritability) (Gilbert et al., 2011). Knowing that negative relationships have been studied between emotional self-efficacy (ESE) and various phenomena of psychological distress in the workplace, the aim is to verify how the ESE influences the PHW. The ESE is defined by people's belief in respect of seven emotional skills: the perception of emotions and that of others, the use of emotions, understanding emotions and that of others as well as the management of its emotions and that of others (Deschênes et al., 2011). A quote was used correlational with a sample 149 students older workers averaged 32.06 years (SD = 8.27). The scales of ESE (α = .91) Deschênes et al. (2011) and Gilbert et al. (2011) on well-being (α = .92) and psychological distress in the workplace (α = .94) are used to measure the concepts being studied. Results of regression analyzes confirm the research hypotheses.     

Remembering events related to close relationships,self-growth,and helping others: Intrinsic autobiographical memories,need satisfaction,and well-being

The present research examined the relationships between memories with intrinsic versus non-intrinsic themes, need satisfaction, and well-being. In Study 1, participants (n = 244) who included intrinsic themes when asked to describe an autobiographical memory reported greater well-being than participants who did not. The degree of need satisfaction characterizing these memories mediated the relationship between intrinsic memories and well-being. In Study 2, participants (n = 126) were assigned to describe a memory characterized by intrinsic (e.g., helping others) or extrinsic (e.g., popularity) values. Need satisfaction characterizing the intrinsic, but not extrinsic, memories, was associated with well-being. Describing an intrinsic (but not an extrinsic) memory positively increased situational well-being. Need satisfaction in the intrinsic memories predicted the subsequent increase in well-being.     

Two tests of the social cognitive model of well-being in Portuguese college students

A social cognitive model of well-being (Lent & Brown, 2006, 2008) was tested in two studies (one cross-sectional, one longitudinal) with Portuguese college students. Participants in Study 1 (N = 366) completed measures of academic self-efficacy, environmental support, goal progress, academic satisfaction and stress, trait positive affect, and overall life satisfaction at a single assessment. Those in Study 2 (N = 158) took the same measures at each of two time points, 15 weeks apart. A modified version of the model improved the fit to the data in Study 1. Optimal fit in Study 2 was achieved with a bidirectional version that modeled reciprocal relations of positive affect to both self-efficacy and support. The predictors in both studies accounted for substantial portions of the variance in academic domain satisfaction, academic stress, and life satisfaction. Implications for future research on the social cognitive model in educational and work settings are considered.     

Impact of a personal goals management program on the subjective well-being of young retirees

A personal goal-based intervention was offered to retired people aged 50 to 65 years with the objective of increasing their subjective well-being. The program aimed to help the participants set, plan, and pursue their personal goals through a learning process based on literature on goal intervention. At the end of the program, the experimental group (N = 117) had improved significantly more than the control group (N = 177) on the majority of the goal and subjective well-being indicators, and this gain was maintained six months later. The enhanced well-being observed in the participants after the intervention stemmed from the mediating effect of the goals and was thus due to the greater focus on goals. Some ideas to make the program more effective are discussed.     

Interaction effects among multiple job demands: an examination of healthcare workers across different contexts

Background and Objectives: Simultaneous exposure to time, cognitive, and emotional demands is a feature of the work environment for healthcare workers, yet effects of these common stressors in combination are not well established. Design: Survey data were collected from 125 hospital employees (Sample 1, Study 1), 93 ambulance service employees (Sample 2, Study 1), and 380 aged care/disability workers (Study 2). Methods: Hierarchical multiple regressions were conducted. Results: In Sample 1, high cognitive demand exacerbated high emotional demand on psychological strain and job burnout, whereas the negative effect of high emotional demand was not present at low cognitive demand. In Sample 2, a similar pattern between emotional demand and time demand on stress-remedial intentions was observed. In Study 2, emotional demand?×?time demand and time demand?×?cognitive demand interactions again revealed that high levels of two demands were stress-exacerbating and low levels of one demand neutralized the other. A three-way interaction on job satisfaction showed the negative impact of emotional demand was exacerbated when both time and cognitive demands were high, creating a “triple disadvantage” of job demands. Conclusions: The results demonstrate that reducing some job demands helps attenuate the stressful effects of other job demands on different employee outcomes.     

Évaluation de la formation,auto-efficacité et bien-être affectif au travail chez les magistrats de l’ordre judiciaire : le rôle médiateur du sentiment d’appartenance sociale

Within the context of research evaluating magistrate-training programs, a questionnaire was sent electronically to three generations of French judges each from a different graduating class of the École nationale de magistrature (n = 147). The present study explores relationships between evaluation of initial training, perceived self-efficacy, feeling of relatedness in the workplace and emotional well-being at work. Our results show that feeling of relatedness in the workplace completely mediates the relationship between training evaluation and perceived self-efficacy as well as between training evaluation and well-being at work. In conclusion, practical applications of this study as well as future research in the field are discussed.     

Development and validation of the Body and Appearance Self-Conscious Emotions Scale (BASES)

The purpose of these studies was to develop a psychometrically sound measure of shame, guilt, authentic pride, and hubristic pride for use in body and appearance contexts. In Study 1, 41 potential items were developed and assessed for item quality and comprehension. In Study 2, a panel of experts (N = 8; M = 11, SD = 6.5 years of experience) reviewed the scale and items for evidence of content validity. Participants in Study 3 (n = 135 males, n = 300 females) completed the BASES and various body image, personality, and emotion scales. A separate sample (n = 155; 35.5% male) in Study 3 completed the BASES twice using a two-week time interval. The BASES subscale scores demonstrated evidence for internal consistency, item-total correlations, concurrent, convergent, incremental, and discriminant validity, and 2-week test–retest reliability. The 4-factor solution was a good fit in confirmatory factor analysis, reflecting body-related shame, guilt, authentic and hubristic pride subscales of the BASES. The development and validation of the BASES may help advance body image and self-conscious emotion research by providing a foundation to examine the unique antecedents and outcomes of these specific emotional experiences.     

Structural validity of the Mental Health Continuum-Short Form: The bifactor model of emotional,social and psychological well-being

The Mental Health Continuum-Short Form (MHC-SF) is a growingly popular questionnaire designed to assess three components of well-being: emotional, social, and psychological. The main goal of the present study was to evaluate the structural validity of the MHC-SF and test the bifactor model of the MHC-SF, which includes one general factor and three specific factors of well-being. Sample 1 consisted of 1095 Serbian students (aged 18–26 years), while Sample 2 included 325 Serbian adults (aged 27–63 years). The bifactor model of the MHC-SF yielded the best fit to the data across the two samples. The results showed that the general factor of well-being accounted for substantially greater amount of variance of the MHC-SF than three specific factors of well-being. After controlling for the general factor, three specific factors explained a small portion of variance in well-being. In addition, the three subscales of the MHC-SF showed low reliability as estimated by omega-subscale coefficients, indicating that these subscales comprise too small amount of reliable variance to interpret. The present findings suggest that researchers should not calculate separate scores for three types of well-being when using the MHC-SF and that alternative measures of specific components of well-being should be considered.