L’effet du contrôle comportemental,l’auto-efficacité et la charge subjective de travail sur l’intention d’usage d’un progiciel de gestion intégré

The aim of this paper is to explain the variance of intent for adopting enterprise resource planning systems (ERP). Based on the technology acceptance model (TAM, Davis, 1989), we studied the impact of self-efficacy and two regulatory elements effectiveness: behavioral control and subjective workload that may influence the usefulness, usability and the intention to use an ERP system. The results of this quantitative study develop a revised TAM highlighting the synergy between the variables mentioned and dimensions of subjective workload in a Tunisian airline enterprise.     

L’impact du leadership participatif sur la réduction de l’incertitude et la satisfaction des besoins psychologiques des conseillers de Pôle Emploi

This study examines the extent to which the impact of participative leadership on emotions and on the satisfaction of psychological needs is mediated by a reduction in uncertainty among its collaborators. Among counsellors at Pôle Emploi, 108 were questioned on their perceptions of leadership, their uncertainties (i.e. role ambiguity, need for closure) and on indicators of psychological functioning at work (i.e. emotions and satisfaction/frustration of needs). The results reveal that only participative leadership is positively associated with our indicators of good psychological functioning and that this relationship is mediated by the ability of this type of leadership to regulate the uncertainty usually associated with organizational change. These results are discussed in relation to recent approaches to leadership in times of uncertainty.     

Les effets du soutien organisationnel,de la qualité de la relation leader membre et du soutien social sur l’engagement et les comportements de citoyenneté organisationnelle : le rôle modérateur de la pauvreté subjective

The purpose of this research was to determine whether perceived organizational support, leader membership exchange and social solidarity were related to employee commitment to the organization and to organizational citizenship behavior. A survey questionnaire measuring the relevant variables was sent to 276 employees from 3 organizations. The results of the study indicate that perceived organizational support, leader membership exchange and social solidarity were positively associated with affective organizational commitment and organizational citizenship behavior. Perceived organizational support is more strongly related to organizational citizenship behavior when poverty is low.     

Une étude sur le rôle modérateur des traits de personnalité sur la relation entre les conditions de l’organisation du travail et la détresse psychologique

This study is about psychological distress lived by Canadian workers. Only a few studies considered personal traits in the comprehension of this phenomenon. This study aims to determine the moderator role of self-esteem, the sense of control and the sense of cohesion on the relation between the work organization conditions and psychological distress. Some longitudinal data (n=7338 workers) coming from five cycles (1994-2003) of the National Population Health Survey (NPHS) have been used to complete some multilevel analysis (n1=time and n2=individual). The results indicate that the sense of control and the sense of cohesion play a moderator role on the relation between some of the work organization conditions and the level of psychological distress.     

Intervenir en clinique de l’activité sur la qualité du travail dans l’organisation. Le cas du service de propreté d’une grande collectivité

This article aims to inform the intervention process and the institution of conflictuality around the criteria on quality of work in an Activity Clinic perspective. From the example of a recent intervention in sanitary service of a big city, this article instructs this process when the conflictuality around the criteria of quality of work can be instituted in the organization. When field professionals can do more authority on their activity in the organization, we then witness in action a modification of their role in decision process, regarding their own work. The article concludes with the contribution of the results produced to current reflections on the union work actuality.     

Effets de l’expression d’embarras et de la personnalité du candidat sur l’évaluation,la réaction comportementale et la décision d’embauche du recruteur

Job interview is a standardized situation that carries high stakes and involves impression management tactics. When an incident occurs in such a situation it could create embarrassment. Usually the expression of this self-conscious emotion positively affects others’ judgment. The aim of this study is to know whether this positive effect could also be observed in a job interview and whether it may vary depending on how embarrassment is expressed and with the personality of the job applicant. Contrary to what it is observed in an ordinary context, the absence of expression is favored by the recruiters; the expression of embarrassment is rather negatively perceived, especially when it is not controlled. The issue of emotional expressivity during interview will be discussed.     

Sentiment de responsabilité pour le changement et l'innovation dans le contexte du comportement de santé : le rôle de la charge de travail cognitive,le leadership,l’autonomisation et la personnalité proactive

The innovation is one of the possible answers to the actual global competitive context able to foster and cope the high standards necessary for survival and competition of the organisations. The objective of this study, realized in the health context, is the exploration of the relationships between the innovative work behaviour and three antecedents (proactive personality, job cognitive demands and empowering leadership) trying to maintain the interactionist perspective between individual factors and context factors. These relationships have been investigated with a mediator role of felt responsibility to change, the individual belief that has a person when has feeling of responsibility in a realisation of transformations and new and constructive changes.     

Contraintes temporelles et qualité du travail dans l’activité des soignants

This article investigates the relationships between care activity and temporal constrains. The main objective is to understand the constrain effects on care givers activity. It is aimed at understanding the effects of the requirements on care givers activity. A research-action of eighteen month was conducted within a residential establishment for older dependent people and studied the activity of thirty four care givers. Our theoretical frame associates both work clinic and ergonomics. Investigations method combined both observation and interviews. The analysis of the care givers activity shows the effects of the organizational constrains on the activity. The care givers activity focuses on time organization rather than care. Finally, the quality of work is impaired, the work looses its sense and misses its primary objectives.     

Rôle de l’émotion dans l’acceptabilité d’un produit : évaluation des composantes cognitive,motivationnelle et subjective

To anticipate a product commercial success, companies aim to ensure that product's characteristics are involving users and triggering a positive first user experience as well as all along product's life span. Among these characteristics, triggering users’ emotions is particularly relevant. This article aims to present the different approaches integrating the emotion generated by products. In order to illustrate the emotional potential of certain products a selection of 14 photographs of products was evaluated by 87 participants. Results reveal a significant correlation between cognitive, motivational and subjective components of emotions. A reflexion about the integration of cognitive appraisal assessment and motivational action readiness evaluation into a wilder emotional model is provided. Thus, emotions triggered by a product appear to be a stake for designers and an important variable to introduce in acceptability or user experience models.     

Violence et qualité de vie : étude de l’effet du genre dans un contexte tunisien

This study aims at a better understanding of concrete violence phenomena and their implication, particularly in matters of men's and women's health and quality of life. Our study was carried out in Tunisia with a sample population of 720 male and female adults from different age groups and various socio-economic contexts. Diverse forms of violence (physical, psychological, and sexual) undergone during different phases of life (childhood, adolescence, and adulthood) were measured in a bid to investigate their linkage with the quality of the population's personal life. The results tend to corroborate that the violence one undergoes at a specific moment in one's life affects the quality of one's personal life. It is more particularly women who are the ones most affected and the quality of their personal lives is of a poor quality in comparison with men's.     

Causalité juridique et imputabilité médicale : l’incidence de l’approche juridique du lien de causalité sur la pratique expertale en droit de la réparation du dommage corporel

Traditionally, a “direct and certain” causal link was required between fault and harm in order to engage an individual's compensatory liability. However, upon reading case law, it is possible to note that causality no longer necessarily has to be either direct or certain. Indeed, although the presence of a previous condition long enabled the exclusion of a direct link between a harmful event and its aftereffects, the French Court of Appeal (Cour de Cassation) now considers that pathological predispositions must no longer be taken into account (in respect of an exclusion or a reduction in the right to compensation) if these were latent, and only revealed by the harmful event. Similarly, on occasion the plaintiffs support their claims with bundles of evidence and arguments that can but force magistrates to set aside the absence of absolute certainty on a scientific level. Presumptions of accountability have even been put forward in some areas of personal injury compensation (traffic accidents and workplace accidents). The conduct and content of forensic expertises are then disrupted, both for the expert and for the victim's lawyer.     

Effets du soutien organisationnel perçu et des caractéristiques de l’emploi sur l’anxiété au travail et l’épuisement professionnel : le rôle médiateur de la satisfaction des besoins psychologiques

Based on organizational support theory, job characteristics model, and self-determination theory, we examined the mechanisms that underlie the relations between organizational factors and ill-being. Specifically, the main purpose of the present study was to demonstrate the mediating role of the psychological needs for autonomy (i.e., the need for individuals to feel volitional and responsible for their own behavior), competence (i.e., the need for individuals to interact effectively with their environment), and relatedness (i.e., the need for individuals to feel connected and accepted by others), in the relationships of perceived organizational support (i.e., the degree to which employees believe that their organization values their contributions and cares about their well-being) and three motivational job characteristics (i.e., task identity, task significance, and work scheduling autonomy) to job anxiety and burnout. This is the first research, to the best of our knowledge, to test for the joint effects of perceived organizational support and motivational job characteristics on job anxiety and burnout through psychological need satisfaction. Four hundred and fifty-seven employees (216 men and 241 women) from different sectors (i.e., industry, trade, crafts) took part in the study. Fifty-seven participants worked in companies with less than 10 employees, 105 in companies with 11–49 employees, 138 in companies with 50–249 employees, 33 in companies with 250–499 employees, and 124 in companies with more than 500 employees. The hypothesized model was tested with structural equation modeling analyses. Results provided support for our hypotheses and revealed that all hypothesized paths were significant. Specifically, our results showed that perceived organizational support and job characteristics were positively related to psychological need satisfaction. In addition, satisfaction of these psychological needs was negatively associated with job anxiety and burnout. Therefore, feelings of autonomy, competence, and relatedness play a central role in the development or reduction of well- and ill-being at work. These results are consistent with previous research in the work context, which has shown that social factors (e.g., autonomy-supportive behaviors) have significant effects on workplace mental health through their influence on psychological need satisfaction. Practical and research implications as well as suggestions for future research are discussed.     

Le rôle du contexte d’expression et du statut social des intervenants de santé dans la production d’un discours normatif : le cas de la relation des jeunes à l’alcool

The objective of this research is to show that, under usual conditions of interaction between an agent of health and of its public intervention, the individuals produce a “pro-health” speech which can lead astray this agent, concerning the representation which they have of alcohol. Students, producing verbal associations about this object, were confronted either with an agent of health or with a student, and were speaking either for themselves or as the students would do in general. The results show that the individuals, placed in front of an agent of health and directly implied in the beliefs that they express, tend to adopt the speech wished by this agent. However, this manifest adhesion only appears to be circumstantial, insofar as the speech of the individuals is different when they are expressed vis-a-vis a member of its group and in the name of this one. The implications of these results with regard to the interventions of prevention are discussed.     

Le rôle médiateur de la réflexivité et du climat entre la distance de pouvoir et l’efficacité d’une équipe de travail

In this study, we investigate the mediating role of reflexivity (West, 1996) and climate to innovation (Anderson & West, 1998) between power distances and effectiveness of work teams of engineers training. Regression analysis (Baron & Kenny, 1986) reveals a total mediation of climate and a partial mediation of reflexivity. These results are discussed from a practical perspective.     

La satisfaction des attentes de soutien de l’apprenant : vers un examen nuancé de l’effet du soutien du supérieur immédiat sur le transfert des apprentissages

Supervisor support enhances transfer of training, but the process by which it operates is still unknown. One specific question remains about the distinction between expected and perceived support. This study aimed to assess the influence of expected and perceived support on transfer, as well as to examine the effect of a perception gap between these two types of support. Results obtained from 76 trainees indicate that: (1) both expected and perceived support foster transfer, (2) expected support explains a significant part of the variance of transfer in the presence of perceived support, (3) the gap between the two types of support help explain the effect of supervisor support on training transfer.