Strategies for Coping with Work Stressors and Family Stressors: Scale Development and Validation

Purpose

Both individuals and organizations benefit when workers can effectively cope with stressors in the work and family domains. This study takes an inductive approach to the development of a work stressor coping scale and a family stressor coping scale.

Design/Methodology/Approach

In phase one, a comprehensive list of coping strategies was generated through a multi-step content analysis of qualitative interviews. In phase two, the content validity of the work stressor and family stressor coping strategy scales was established using data from three samples; and in phase three, convergent, discriminant, and criterion-related validity evidence were obtained using data from two samples.

Findings

A multi-step content analysis of qualitative interview data was used to develop a list of 365 coping strategy statements (182 work and 183 family) representing 11 work and 14 family stressor coping strategies. Multiple samples were used to reduce the number of scale items, and establish evidence for the scales’ content, construct, and criterion-related validity. The final work stressor coping scale consisted of 36 items assessing 12 different strategies, and the final family stressor coping scale consisted of 45 items assessing 15 different strategies.

Implications

Findings from the present study suggest that individuals may use a wider variety of strategies to cope with work stressors and family stressors than previously thought, and these strategies may be differentially effective depending on the stressor domain (i.e., work or family) and outcome (e.g., work-to-family conflict vs. family-to-work conflict).

Originality/Value

The inductive nature of our study resulted in a comprehensive and domain-specific scales assessing how individuals cope with work stressors and family stressors.     

Evaluation des Screeninginstruments „Autism Mental Status Examination“

Background

Diagnostic procedures for autism spectrum disorders (ASD) include a thorough patient history, a clinical evaluation and the use of specific assessment tools, such as the autism diagnostic observation schedule (ADOS). For initial screening other instruments, such as questionnaires addressing the parents as well as affected children also exist. The autism mental status examination (AMSE) was developed to provide clinicians with a short, structured instrument to collate impressions after a clinical exploration. First studies from the USA showed a sensitivity and specificity which were satisfactory for a screening instrument with a cut-off score of 5.

Aim

The specificity and sensitivity of the German-speaking version of the AMSE for detection of ASD were investigated in a psychiatry cohort of children and adolescents.

Material and methods

This article reports the findings of a pilot study on the first use of the German version of the AMSE in 21 children who were evaluated for ASDs.

Results

The findings show a promising overlap with the ADOS and a satisfactory statistically significant correlation of 0.43.

Conclusion

The German version of the AMSE seems to be a promising screening instrument for ASDs; however, it cannot replace specific diagnostic tools.     

The Two-Factor Solution to Allen and Meyer’s (1990) Affective Commitment Scale: Effects of Negatively Worded Items

Purpose

Affective organizational commitment is a construct important to both practitioners and researchers; thus, construct-valid measurement is needed. Allen and Meyer’s (J Occup Psychol 63:1–18, 1990) Affective Commitment Scale is a popular measure of affective organizational commitment. Although conceptualized as unidimensional, a two-factor solution sometimes emerges. Whether the two factors are substantive, reflecting AC-love and AC-joy constructs, or methodological, reflecting positively and negatively worded items, is unclear. This issue is examined in five studies.

Design/Methodology/Approach

In a new approach, conditions designed to produce cognitive fatigue are manipulated. Support for the method factor interpretation would be provided if the two-factor solution emerges only when participants are fatigued and negatively worded items are present. Cross-sample analyses are also conducted.

Findings

Analyses indicated that the two-factor solution fit the data well only when (a) participants were cognitively fatigued and (b) negatively worded items were present. This finding extended to both students and employees, and it held regardless of which items were negatively worded or whether negatively worded items were emphasized.

Implications

Results suggest that the second factor is likely methodological and seems to result from careless responding or fatigue on negatively worded items. It is suggested that users modify the items to be positively worded or administer the scale when respondents have sufficient cognitive resources to respond.

Originality/Value

This study was the first to use experimental methodology to test whether the two-factor solution is methodological or substantive. Results provide guidance for improving the scale’s construct validity in research and in practical applications.     

Ungedeckte psychotherapeutische Bedarfe bei Stimulanzienkonsumenten

Background

Despite changes in the regulations concerning outpatient psychotherapy in Germany, relatively few patients with substance use disorders receive this type of treatment.

Objectives

The results of a recent study among stimulant users are taken as an example to illustrate the psychotherapeutic needs of patients with substance use disorders.

Materials and methods

A total of 392 individuals with active use of amphetamine and/or methamphetamine were included using a broad range of recruitment strategies. In a mixed methods approach, qualitative as well as quantitative data were gathered regarding the history of substance use, the motives for use, and traumatic experiences during childhood.

Results

Psychological distress was a frequent motive even at the initiation of stimulant use. About two thirds of the participants (65.1?%) reported at least one form of childhood trauma (sexual, physical or emotional abuse, emotional or physical neglect).

Conclusion

The findings suggest a high need for psychotherapy among patients with substance use disorders. It seems important to further improve the information as well as the training of psychotherapists to work with these clients.     

A Comparison of a Subjective and Statistical Method for Establishing Score Comparability in an Organizational Culture Survey

Purpose

The purpose of this study was to compare the results of a subjective and a statistical method of detecting non-comparable items in 14 language-translated forms of a survey measuring organizational culture.

Design/Methodology/Approach

Data were obtained from a large multinational organization using a 60-item organizational culture survey. Each of 14 language-translated forms were administered to members of their respective language groups and compared to the original English (United States) form. Subjective reviews were conducted using fluent bilingual organizational members whom flagged items they did not believe were comparable. Statistical analyses using an item response theory (IRT) approach were used to detect problematic items from 14 samples with sizes ranging from 304 to 3,014. Detection patterns from these two approaches were compared.

Findings

The subjective approach identified far less items as problematic and did not agree with the statistical approach.

Implications

Our results suggest that the subjective approach as a pre-screening adaptation procedure has little added value over a careful translation/back-translation procedure.

Originality/Value

The use of language-adapted organizational surveys has become increasingly important to multinational organizations. In examining scores from such surveys the establishment of score comparability is essential. IRT analyses are often used to determine whether scores are comparable across language translations. It is also common for subjective reviews of item content to be utilized prior to statistical techniques to determine if the translated items are comparable to the original form. No research known to authors has compared modern statistical and subjective approaches to addressing these issues.     

Elternschaft, Krebs und Kindersorgen

Background

The diagnosis of parental cancer may destabilize the whole family, parents and children as well. The Hamburg children of somatically ill parents (COSIP) intervention supports parental skills and adaptation of children to the situation. There is currently no evidence for criteria to determine which family members should be involved in the COSIP intervention, predominantly the parents (parent setting), the children (child setting) or both (family setting).

Aim of the study

Data from a multicentre study were analyzed with respect to the predominant intervention settings, the correlation between setting and aims of intervention as well as variables that predict the involvement of children in the intervention.

Material and methods

A total of 203 documented cases were analyzed. Different variables that had been documented by the therapists were included in a regression analysis model in order to identify predictive variables.

Results

In 142 cases the intervention was carried out in a specific intervention setting. In 57?% of the cases children were involved (32?% family setting and 25?% child setting). A systematic relationship between the reported intervention aims and the intervention setting was not detected. The most powerful predictor was the existence of emotional problems of children as reported by the child itself.

Conclusions

Decision-making on intervention settings should therefore take the assessment of emotional symptoms of children by the means of age-appropriate self-reporting tools into consideration. Further investigations are needed to reveal variables concerning needs, motivation and capabilities of the family members as well as institutional conditions.     

Assessing Workgroup Norms for Civility: The Development of the Civility Norms Questionnaire-Brief

Purpose

This research describes the development and validation of the Civility Norms Questionnaire-Brief (CNQ-B), a 4-item measure designed to assess workgroup climate for civility. Climate for civility is defined as employee perceptions of norms supporting respectful treatment among workgroup members.

Design/Methodology/Approach

Five samples (N?=?2,711) of adult employees, including two from distinct organizations and three from multiple organizations, responded to the CNQ-B and additional measures.

Findings

Evidence for the internal consistency, and convergent and discriminant validity of the CNQ-B was observed. Additionally, evidence for the criterion-related and incremental validity of the CNQ-B was demonstrated as it was a significant predictor of later-assessed incivility experiences and accounted for significant variability in work attitudes beyond incivility experiences and related measures.

Implications

The CNQ-B is a psychometrically sound instrument despite being composed of only four items. The CNQ-B can be used by researchers and practitioners alike to assess climate for civility, to study climate for civility as a precursor to incivility experiences, and to target workgroups that could benefit from interventions (e.g., training) to enhance civility and reduce incivility.

Originality/Value

This is one of the first studies to conduct a rigorous psychometric assessment of a measure of workgroup climate for civility that is grounded in theory and research on workplace civility and incivility. At four items, the CNQ-B is the shortest assessment tool currently available that is designed for this purpose.     

Scham und Berührung

The problem

Are there correlations between shame and touch in healthy persons?

Methods

Data from a questionnaire survey with the Skin Satisfaction Questionnaire (HautZuf) with 140 healthy persons were validated with TAS 26, HADS and the Adult Attachment Scale.

Results

There are significant correlations in the scale shame with all other scales of the used questionnaires TAS-26, AAS and HADS. There was a negative correlation between the scale ?physical closeness“ and ?confidence“ of the AAS, but all other scales correlated positively with the shame scale.

Conclusions

More emotions of shame seem to be present with anxiety, depression and disturbances in the sense of an alexithymia concept. Also high feelings of shame correlated with decreased confidence in the personal environment and greater intolerance for personal nearness. The significant correlations between shame affects and self-touch or touch by partner point to important factors in self-perception also for the psychotherapeutic context.     

Demographic Question Placement: Effect on Item Response Rates and Means of a Veterans Health Administration Survey

Purpose

This study examined whether demographic question placement affects demographic and non-demographic question completion rates, non-demographic item means, and blank questionnaire rates using a web-based survey of Veterans Health Administration employees.

Methodology

Data were taken from the 2010 Voice of the Veterans Administration Survey (VoVA), a voluntary, confidential, web-based survey offered to all VA employees. Participants were given two versions of the questionnaires. One version had demographic questions placed at the beginning and the other version had demographic questions placed at the end of the questionnaire.

Findings

Results indicated that placing demographic questions at the beginning of a questionnaire increased item response rate for demographic items without affecting the item response rate for non-demographic items or the average of item mean scores.

Implications

In addition to validity issues, a goal for surveyors is to maximize response rates and to minimize the number of missing responses. It is therefore important to determine which questionnaire characteristics affect these values. Results of this study suggest demographic placement is an important factor.

Originality/Value

There are various opinions about the most advantageous location of demographic questions in questionnaires; however, the issue has rarely been examined empirically. This study uses an experimental design and a large sample size to examine the effects of demographic placement on survey response characteristics.     

Familienfunktionalität und Therapieerfolg

Background

Even though it is a treatment standard of child psychotherapy to involve the parents, hardly any research has been carried out about the impact of family functioning on treatment outcome. Aims of the present study were to investigate the change in and the prognostic power of family functioning on treatment outcome of short-term psychodynamic psychotherapy in children and adolescents.

Patients and methods

The sample consisted of 54 children and adolescents undergoing outpatient short-term psychodynamic psychotherapy. To assess family functioning, their parents were asked to complete the Family Assessment Measure (FAM).

Results

Patients from families with high levels of functioning in task accomplishment, communication and affective expression were more often treated successfully. Improvement in levels of functioning in role performance, emotionality and control were only found in the group of successfully treated patients.

Conclusion

Family functioning is a decisive factor in the differential indication of psychotherapeutic treatment in children and adolescents.     

Middle Response Scale Options are Inappropriate for Ideal Point Scales

Purpose

The purpose of this study is to provide a theoretical rationale for the inappropriateness of middle response options on the response scales offered on ideal point scales, and to provide empirical support for this argument to assist ideal point scale development.

Design/Methodology/Approach

The same ideal point scale was administered in three quasi-experimental groups varying only in the response scale offered: the three groups received either a four-, five-, or six-option response scale. An ideal point Item Response Theory model, the Generalized Graded Unfolding Model (GGUM), was fit to the response data, and model-data fit was compared across conditions.

Findings

Responses from the four- and six-option conditions were fit well by the GGUM, but responses from the five-option condition were not fit well.

Implications

Despite the scale being constructed to follow the tenets of ideal point responding, the GGUM was unable to provide a reasonable probabilistic account of responding when the response scale contained a middle option. The authors find support for the argument that an odd-numbered response scale does not match the principles of ideal point responding, and can actually result in misspecifying the underlying response process.

Originality/Value

Although a growing body of research has suggested that attitude and personality measurement is best conceptualized under the assumptions of ideal point responding, little practical advice has been given to researchers or practitioners regarding scale creation. This was the first study to theoretically and empirically assess the response scale on ideal point scales, and offer guidance for constructing ideal point scales.     

Ambulante psychosomatische Nachsorge und soziale Ungleichheit

Background

Social inequality is not considered to be an influential factor in studies regarding the effectiveness of psychosomatic rehabilitation. Nevertheless, there is evidence of lower accessibility of patients with psychiatric disorders when they have a lower educational or socio-economic status.

Material and methodology

A total of 214 participants of out-patient aftercare were divided into two groups according to education and socio-economic status and compared with a control group (n=121). Changes in symptom load and the ability to manage daily life 1 year after release from in-patient rehabilitation treatment were examined in a repeated measures design.

Results

The treatment group was able to reduce symptom loads as well as improve their daily life skills. However, mainly participants with a higher education level and higher social-economic status benefited from treatment.

Conclusion

Social inequality in aftercare groups requires more targeted sociomedical consulting and an intensified case management. At the same time management of the group should not take the highest level as a general guideline.     

Development and Validation of the Knowledge of Parenting Strategies Scale: Measuring Effective Parenting Strategies

The current study aimed to develop and evaluate a measure of parenting knowledge, the Knowledge of Parenting Strategies Scale (KOPSS); specifically, to establish the scales internal reliability, ensure a clinically appropriate length, provide a community sample for future comparison, demonstrate adequate test–retest reliability and convergent validity, and to compare the scale to dysfunctional discipline styles. A total of n?=?865 parents were involved in the development and evaluation of the scale. In Study 1, data was collected from n?=?229 parents and Rasch analyses revealed seven items did not fit the measurement model. Study 2 involved a further sample of community families (n?=?346) and revealed the scale could be further shortened to 16 items. Study 3 revealed the scale has good test–retest reliability over a one-week period (r?=?.88, p?<?.001). Study 4 demonstrated convergent validity through a comparison to the Knowledge of Effective Parenting Scale (r?=?.583, p?=?.009). Study 5 utilised a sample of community families (n?=?190), revealing the scale was negatively correlated with hostile and lax discipline (r?=??.29, p?<?.001; r?=??.15, p?<?.05). Lastly, Study 6 showed scores on the KOPSS significantly improved following clinic-based and Internet-based Behavioural Parent Training. The KOPSS was found to be a valid and reliable measure of parenting knowledge of effective parenting strategies, which can be used to evaluate knowledge acquisition in parenting programs, and test the role of knowledge in behaviour change.     

Psychopathy as Predictor and Moderator of Multisystemic Therapy Outcomes among Adolescents Treated for Antisocial Behavior

Objective

The aim of the present study was to determine whether psychopathic traits act as a predictor and/or moderator of the effectiveness of Multisystemic Therapy (MST).

Method

The sample included N?=?256 adolescents (188 boys and 68 girls) referred for conduct problems, randomized to MST or Treatment As Usual (TAU). The mean age was 16 years (SD?=?1.31). Assessments were carried out before and immediately after treatment (6 months later). Three psychopathic traits (callous/unemotional traits, narcissism, and impulsiveness) were assessed with parent reports. Adolescents and parents were informants on externalizing problems.

Results

MST was more effective than TAU in decreasing externalizing problems for the “lower callous/unemotional” and “lower narcissism” group, but not for the “high callous/unemotional” and “high narcissism” group (moderators). Impulsiveness was found to predict more post-treatment externalizing problems rated by adolescents (predictor), but not more post-treatment externalizing problems rated by parents.

Conclusions

These findings point out the clinical relevance of adequately assessing psychopathic traits in adolescents referred for treatment of antisocial behaviour, and identifying those adolescents who show high levels of these traits. It is important to tailor MST specifically to meet the needs of juveniles with high levels of callous/unemotional traits and high levels of narcissism to obtain the same level of effectiveness as with juveniles scoring lower on these traits.     

Coarse guidance by numerosity in visual search

In five experiments, we examined whether the number of items can guide visual focal attention. Observers searched for the target area with the largest (or smallest) number of dots (squares in Experiment 4 and “checkerboards” in Experiment 5) among distractor areas with a smaller (or larger) number of dots. Results of Experiments 1 and 2 show that search efficiency is determined by target to distractor dot ratios. In searches where target items contained more dots than did distractor items, ratios over 1.5:1 yielded efficient search. Searches for targets where target items contained fewer dots than distractor items were harder. Here, ratios needed to be lower than 1:2 to yield efficient search. When the areas of the dots and of the squares containing them were fixed, as they were in Experiments 1 and 2, dot density and total dot area increased as dot number increased. Experiment 3 removed the density and area cues by allowing dot size and total dot area to vary. This produced a marked decline in search performance. Efficient search now required ratios of above 3:1 or below 1:3. By using more realistic and isoluminant stimuli, Experiments 4 and 5 show that guidance by numerosity is fragile. As is found with other features that guide focal attention (e.g., color, orientation, size), the numerosity differences that are able to guide attention by bottom-up signals are much coarser than the differences that can be detected in attended stimuli.     

Editorial: Three Perspectives of Employment Discrimination 50 Years After the Civil Rights Act—A Promise Fulfilled?

Purpose

In recognition of the 50th anniversary of the Civil Rights Act of 1964, this paper reviews contradictory perspectives of the status of employment discrimination.

Design/Methodology/Approach

Arguments are derived from psychology, management, law, and political science to contrast perspectives that civil rights legislation has (a) done its job, (b) gone too far, and (c) not gone far enough.

Findings

We determine that disagreement is inevitable and that no unified conclusion can be drawn. Recognition of the viewpoints embedded in opposing perspectives, however, offers direction for the future of organizational science and practice.

Implications

Consideration of these disparate views of civil rights legislation enables thoughtful reflection on the past, present, and future of civil rights legislation.

Originality/Value

This paper offers a variety of lenses through which to consider employment discrimination in the organizational sciences and underscores the value of the papers collected in the special issue.     

Top-down constraint on recognition memory

Can recognition memory be constrained “at the front end,” such that people are more likely to retrieve information about studying a recognition-test probe from a specified target source than they are to retrieve such information about a probe from a nontarget source? We adapted a procedure developed by Jacoby, Shimizu, Daniels, and Rhodes (Psychonomic Bulletin & Review 12:852–857, 2005) to address this question. Experiment 1 yielded evidence of source-constrained retrieval, but that pattern was not significant in Experiments 2, 3, and 4 (nor in several unpublished pilot experiments). In Experiment 5, in which items from the two studied sources were perceptibly different, a pattern consistent with front-end constraint of recognition emerged, but this constraint was likely exercised via visual attention rather than memory. Experiment 6 replicated both the absence of a significant constrained-retrieval pattern when the sources did not differ perceptibly (as in Exps. 2, 3 and 4) and the presence of that pattern when they did differ perceptibly (as in Exp. 5). Our results suggest that people can easily constrain recognition when items from the to-be-recognized source differ perceptibly from items from other sources (presumably via visual attention), but that it is difficult to constrain retrieval solely on the basis of source memory.     

Eltern und Patienten als Subjekt der Behandlung

Background

There are hardly any alternatives to inpatient treatment for children and adolescents in need of intensive psychiatric treatment. In the randomized study BeZuHG (“behandelt zu Hause gesund werden”, treated at home become healthy), equality of treatments could be shown in the outcome parameters when comparing TAU (inpatient treatment) and the new treatment module BeZuHG (early discharge followed by intensive home treatment enhanced by clinical elements). Patient satisfaction with each treatment module was evaluated at follow-up.

Material and methods

In this study 144 parents and patients of the intervention group (n?=?79) and the control-group (n?=?65) were interviewed after an average of 8 months. Information on expectations, experience with BeZuHG, changes in communication and interaction within the family as well as problem solving strategies (and sustainability of the changes), overall satisfaction and treatment suggestions for modification of the BeZuHG treatment were collected in semistructured telephone interviews.

Results

The following aspects in the BeZuHG treatment were rated as important by parents and patients: support and help with transfer problems, single sessions, a trusting therapeutic relationship as well as treatment setting at home. Enhanced problem solving skills as well as improved family communication were noticed. In the intervention group 70?% would prefer the BeZuHG setting to inpatient care and 46?% in the control group.

Conclusion

The BeZuHG concept is a good and functional alternative to inpatient treatment. Continuity in treatment and therapeutic relationships are essential for successful treatment at home. Positive treatment results within the family as well as the patient remain stable at follow-up after 8 months.     

Interpersonal Counterproductive Work Behaviors: Distinguishing Between Person-Focused Versus Task-Focused Behaviors and Their Antecedents

Purpose

This study proposes a nuanced perspective for conceptualizing interpersonal counterproductive work behaviors (ICWBs) by distinguishing them into behaviors that hinder other workers’ task performance (task-focused ICWBs), and those that are personal in nature (person-focused ICWBs). A relational stress perspective is adopted to examine work-based dependence relational stressor and negative-affect relational stressor as predictors of each category of behavior, with trait competitiveness as a moderator.

Design/Methodology/Approach

Deductive and inductive approaches were used to generate items measuring each type of ICWBs, and the two-factor ICWB structure was validated using data from 136 respondents. Data from a different sample of 125 employees from two organizations were used to test the hypothesized model.

Findings

Work-dependence relational stressor predicted task-focused ICWBs, while negative-affect relational stressor predicted both forms of ICWBs. Trait competitiveness moderated these relationships in different ways.

Implications

This study addresses researchers’ call for fine-grained research that examines specific forms of CWBs and their underlying causes. It demonstrates that ICWBs can go beyond the traditional person-focused behaviors that target other workers’ well-being, to encompass task-focused behaviors that directly impact their performance. By revealing that different relationships at work predict such behaviors, this study informs organizations on how to manage and deter such behaviors among employees.

Originality/Value

This is the first study to distinguish ICWBs into those that are task-focused and person-focused, to provide a validated measure of these two types of behaviors, and to propose and test a model where workplace relationships differently predict such behaviors, moderated by individual’s competitiveness.