A Review of North American Selection Procedures: Canada and the United States of America

This article reviews North American selection procedures used to make employment decisions (hiring, promotion, training, layoff and demotion) within public and private organizations in Canada and the United States of America. We present the conclusions of several surveys of selection practices including those conducted by the International Personnel Management Association and the American Management Association. We summarize the literature on assessment centers, biodata, computerized assessment, education and experience criteria, individual assessment, education and experience criteria, individual assessment, integrity testing, interviews, job knowledge tests, physical and psychomotor tests and written tests. We also describe selection procedures being used for a variety of occupations from Air Traffic Controller to Telephone Operator. We conclude by describing future trends in personnel assessment in North America and predict greater collaborative research efforts between our two countries.     

Individual and Group Bases of Social Influence in Online Environments

Online social interactions in the form of collaborative browsing and recreational chatting were studied. The theory of planned behavior and an augmented theory of planned behavior with the inclusion of group norms and social identity were used to explain decision making by Indian recreational chatters (n = 176) and decision making and behavior by American collaborative browsers (n = 160) and recreational chatters (n = 157). Consistent with predictions under the theory of planned behavior, attitudes and perceived behavioral control were significant determinants of intentions, and intentions influenced behavior. Subjective norms failed to affect intentions. Group norms also proved to be important determinants in all 3 samples, and social identity was salient for American and Indian recreational chatters but not for American collaborative browsers. In tests of hypotheses, intentions were reconceptualized as we- or shared-intentions, and all variables under test contained group action as the referent, in contrast to past research, which has focused on individual action.     

A cultural mismatch: Independent cultural norms produce greater increases in cortisol and more negative emotions among first-generation college students

American universities increasingly admit first-generation students—students whose parents do not have four-year degrees. Once admitted, these students experience greater challenges adjusting to universities compared to continuing-generation students—students who have at least one parent with a four-year degree. This additional adversity is typically explained in terms of first-generation students' relative lack of economic (e.g., money) or academic (e.g., preparation) resources. We propose that this adversity also stems from a cultural mismatch between the mostly middle-class, independent norms institutionalized in American universities and the relatively interdependent norms that first-generation students are socialized with in working-class contexts before college. As predicted, an experiment revealed that framing the university culture in terms of independent norms (cultural mismatch) led first-generation students to show greater increases in cortisol and less positive/more negative emotions than continuing-generation students while giving a speech. However, reframing the university culture to include interdependent norms (cultural match) eliminated this gap.     

A teaching method for multicultural assessment: psychological report contents and cultural competence

An earlier training model emphasized systematic feedback on accuracy of concepts contained in student assessment reports prepared with common data sets from standard tests. This feedback resulted in consistent increments in concept agreements between reports prepared by students and more experienced assessors. This model was applied in courses with multicultural students by contrasting standard and multicultural assessment and using data sets from multicultural assessees. These students experienced greater difficulty in demonstrating consistent increments of agreement in report concepts due to uneven knowledge of specific cultures, inapplicability of available norms, and interpretation issues. The effectiveness of combining standard and multicultural training should be compared with conventional standard training followed by culturally focused specialized assessment courses.     

Suitability of published neuropsychological test norms for urban African secondary school students in South Africa

Variations in neuropsychological test performance as a function of ethnic/cultural group membership, socioeconomic and educational status are widely documented. In South Africa, issues of cultural difference, sociopolitical disadvantage, cognitive and educational limitations, are of particular relevance. Accordingly, this study investigated the performance on a neuropsychological test battery of urban African high school students. A group of 100 Soweto students in Grades 8–12, and a second group of 152 sixth grade Soweto students aged 13–15 years, scored significantly lower on most of the measures than their American counterparts, as reflected in published norms. Results also demonstrated a significant difference in test performance as a function of educational grade. The findings confirmed the need for using norms and approaches which are appropriate to a given population when interpreting and addressing neuropsychological test performance.     

The impact of culture and education on non-verbal neuropsychological measurements: a critical review

Clinical neuropsychology has frequently considered visuospatial and non-verbal tests to be culturally and educationally fair or at least fairer than verbal tests. This paper reviews the cross-cultural differences in performance on visuoperceptual and visuoconstructional ability tasks and analyzes the impact of education and culture on non-verbal neuropsychological measurements. This paper compares: (1) non-verbal test performance among groups with different educational levels, and the same cultural background (inter-education intra-culture comparison); (2) the test performance among groups with the same educational level and different cultural backgrounds (intra-education inter-culture comparisons). Several studies have demonstrated a strong association between educational level and performance on common non-verbal neuropsychological tests. When neuropsychological test performance in different cultural groups is compared, significant differences are evident. Performance on non-verbal tests such as copying figures, drawing maps or listening to tones can be significantly influenced by the individual's culture. Arguments against the use of some current neuropsychological non-verbal instruments, procedures, and norms in the assessment of diverse educational and cultural groups are discussed and possible solutions to this problem are presented.     

A cross‐cultural comparison of verbal learning and memory functions in reading disabled American and Norwegian adolescents

The present study reports the results of a cross‐cultural analysis of the role of phonetic and semantic cues in verbal learning and memory. A newly developed memory test procedure, the Bergen‐Tucson Verbal Learning Test (BTVLT), expands earlier test procedures as phonetic cues are applied in addition to semantic cues in a cued recall procedure. Samples of reading disabled and typically developed adolescents from the US and from Norway were recruited as voluntary participants. The results indicate that the stimulus materials chosen for the memory test are working well in both American and in Norwegian samples, yielding acquisition results comparable to similar list learning procedures, and also yielding high internal consistency across learning trials. The procedure also reliably differentiates between reading disabled samples in both languages, and also yields cross‐cultural differences that seem to reflect differences in transparency and differences in the orthography of the included languages. The BTVLT with its focus on phonetic coding is a promising supplement to established tests of verbal memory for assessment of reading and language impaired individuals.     

Forecasting good or bad behaviour: A non‐transparent test of contrastive responses to cultural cues

Bicultural individuals vary in the degree to which their two cultural identities are integrated – Bicultural Identity Integration (BII). Among Asian‐Americans, for example, some experience their Asian and American sides as integrated (high BII) whereas others experience the two as divided (low BII). Past research on social judgement found that individual differences in BII affect the way biculturals respond to cultural cues or norms in their situation. Asian‐Americans with low BII tend to contrast to the cultural norm (e.g. they exhibit typically American judgements when in Asian cultural situations) rather than assimilate to them, a response observed more among high BII individuals (e.g., they exhibit typically Asian judgements when in Asian cultural situations). Research has interpreted the contrastive response as reflecting implicit identity motives, yet past studies used measures that make cultural differences salient. Conscious awareness of the experimental hypothesis could elicit contrastive responses. The present research assessed forecasts of others' behaviour in which cultural group differences are less obvious: Asians, compared to Westerners, forecast more positive behaviours from others. In three experiments with Asian‐Americans, we found the contrastive response by low BII individuals persisted. They made more positive forecasts after exposure to American versus Asian cultural cues. This suggests that the moderating role of BII on responses to cultural cues is not a matter of demand characteristics or limited to stereotypical cultural differences. Implications for bicultural identity, implicit processes, and organizational behaviour are discussed.     

Individualized assessment moderates the impact of HIPAA privacy rules

In this comment, I express appreciation of Erard's (this issue) review, and urge psychologists to continue to protect test security. I disagree with Erard's belief that the Health Insurance Portability and Accountability Act of 1996 (HIPAA) is salient for nonhealth forensic issues. I then review some ways in which individualized assessment practices can moderate the negative impact of the HIPPA privacy rules. Assessors can use tests as a ground forjoint exploration of the client's experience, behavior, and their contexts. Clients may later ask for a review of test data and collaborative life findings, but they rarely are interested in acquiring test records. Attorneys, after discovering that assessment conclusions are based largely on events/contexts provided by the client and others, are less interested in acquiring test records that the psychologist used as tools rather than as evidence for conclusions.     

Shame as a Cultural Artifact: A Call for Self-Awareness and Reflexivity in Personality Assessment

It has become common for assessors to face therapeutic impasses and dilemmas when practicing within the Therapeutic Assessment (TA) model. This is due to the explicit goal of producing therapeutic changes in clients. In this article the author discusses the importance of assessors being aware of how their clinical practices relate to their assessment outcomes. To enhance such awareness, the author reviews the characteristics of psychological assessment practices as derived from 3 paradigms developed almost 1.5 centuries ago in Europe by the forefathers of psychology as a scientific discipline. Current assessment practices are deeply ingrained in specific cultural, social, and political frameworks originating in these paradigms. Being aware of such a historical and cultural background might help the assessor avoid blindly reenacting the values, norms, and latent relational schemas implied by different assessment methods, and instead use assessment tools as potent aids in the service of clients' change. Finally, the author illustrates how the experience of clients' shame in psychological assessment might also be understood as a by-product of the specific cultural and historical background of certain common assessment practices.     

Cross-Continental Divides Regarding Survival,Play, and Enactment: Reply to Commentaries by Keene,Ilahi, and Coen

The author distinguishes between the ways that the Independent Group and Relational Theorists conceptualize object survival, play, enactment, and mutuality. American relational theory is simultaneously focused on both the patient's and analyst's experience and the patient's inner representational world. Interaction is informed by and informs our understanding of the patient's conflicts including forms of enactment. In contrast, analysts from the Independent Group tend to view the American interest in interpersonal phenomena and perceptual dimensions of the patient's experience as a distraction from unconscious representations. For relational analysts in the United States, maternal functions of reverie emphasized by the Independent Group are seen as one dimension of the analyst's complex subjectivity, which may be used in containment and interpretation. For relationally oriented analysts containment itself is postulated as to some degree porous unlike the notion of analytic functions of reverie emphasized by the Independent Group. The author tries to focus on these points of divergence and overlap between the two theoretical orientations and their application to case material.     

Is expressive suppression always associated with poorer psychological functioning? A cross-cultural comparison between European Americans and Hong Kong Chinese

The habitual use of expressive suppression as an emotion regulation strategy has been consistently linked to adverse outcomes in a number of domains, including psychological functioning. The present study aimed to uncover whether the suppression-health relationship is dependent on cultural context, given differing cultural norms surrounding the value of suppressing emotional displays. We hypothesized that the negative associations between suppression and psychological functioning seen in European Americans would not be seen among members of East Asian cultures, in which emotional restraint is relatively encouraged over emotional expression. To test this hypothesis, we asked 71 European American students and 100 Chinese students from Hong Kong to report on their use of expressive suppression, life satisfaction, and depressed mood. A moderation analysis revealed that expressive suppression was associated with adverse psychological functioning for European Americans, but not for Chinese participants. These findings highlight the importance of context in understanding the suppression-health relationship.     

Implementing fairness in racial-group assessment requires assessment of individuals

Replies to comments by R. J. Griffore and D. A. Newman et al on the author's original article on test validity and cultural bias in racial-group assessment. Helms notes that, given that within-group variance exceeds between-groups variance, racial groups are probably simulating a psychological construct that is more strongly related to individuals' test scores than to their respective racial group's mean test scores. Therefore, models of individual differences, such as her Helms individual-differences (HID) model, that remove construct-irrelevant racial variance, are needed to make the testing process fair at the level of individual African American, Latino/Latina American, and Native American test takers. Her HID model is intended to focus attention on identifying the factors responsible for the racial-group-level differences and, thereby, assist test users to look beyond presumed physical appearance (e.g., racial-group designations) for explanations of individuals' cognitive abilities, knowledge, or skills test scores.     

Culturally competent assessment practice in the United States

Assessment practice with multicultural populations in the United States requires cultural competence. Culturally competent assessment includes culture-specific styles of service delivery, use of the client's first language, and an evaluation of the client as a cultural being prior to test administration using cultural orientation categories. This information is essential for understanding health/illness beliefs, to indicate the possible presence of culture-specific symptoms, and to select standard or culture-specific tests. Assessment ethics recognize the desirability of alteration or modification of standard tests by translation and development of new norms. Cross-cultural construct validity, response sets, and cultural variables are also research priorities. Culture-specific tests should be constructed and validated for some clients as determined by cultural orientation status. Feedback of test findings to clients and significant others should be consistent with cultural expectations. Professional and societal benefits of cultural competence in assessment are suggested.     

Pediatric Psychologists’ Collaboration in a National Pediatric Obesity Initiative: A Case Study in Interprofessional Collaboration

Health Care reform calls for collaborative team-based care; psychologists must therefore strengthen their competencies for work in interprofessional clinical care settings. Toward that end, a group of psychologists participated with physicians, dieticians, physical activity specialists, nurses, and others in a national interprofessional workgroup focused on pediatric obesity. The interprofessional group was designed to identify areas in need of national advocacy, key assessment and treatment concerns, and gaps in internal policies and procedures in children’s hospitals. This article provides a case report of psychologists’ roles and experience in this workgroup, and focuses on factors that underlie successful collaboration among diverse health professionals, as well as potential barriers to success. The participating psychologists developed a working model for collaboration with other disciplines. Additionally, they formed a Psychology Subcommittee to identify and address discipline-specific issues regarding collaborative practice in pediatric psychology. Lessons learned in this interprofessional collaborative undertaking have relevance for future collaborative endeavors.     

The old,the new,and the in‐between: Preadolescents’ use of stylistic variation in speech in projecting their own identity in a culturally changing environment

Cultural learning begins early, with infants’ and young children's initial imitations of group‐specific local behaviors. Comparatively little is known about cultural development in older children, whose more advanced socio‐cognitive skills can moderate their decisions about adherence to the established cultural conventions and acceptance of new norms. Focusing on the acquisition of a regional dialect, the current study was conducted in a small community in western North Carolina, whose rich Appalachian heritage grew from distinctive cultural and living traditions. The region has gradually opened up to outside influences and the local culture is now shifting toward mainstream American socio‐cultural norms. The study sought to determine how preadolescents positioned themselves in this socio‐culturally changing environment. Using detailed acoustic analysis to measure stylistic variation in speech in 9–12‐year‐olds and perceptual ratings to verify its salience, we examined the pronunciation of the vowel /ai/ to test children's adherence to the old Appalachian identity marker (the monophthong) and their acceptance of the modern American society (the diphthong). As an innovation, children created an intermediate phonetic variant that reduced the pronunciation differences between the old and modern patterns. Demonstrating the ability to adapt speech style to context, they increased the degree of diphthongization in this /ai/‐variant in careful speech (reading), and reduced it in casual conversations. Girls’ productions were more diphthongal than were boys’ in reading but not in conversations. The new variant in children represents regional dialect levelling, and likely results from their accommodation to the changing environment, which promotes reduction of old marked forms.     

How to get really smart: Modeling retest and training effects in ability testing using computer-generated figural matrix items

The interpretation of retest scores is problematic because they are potentially affected by measurement and predictive bias, which impact construct validity, and because their size differs as a function of various factors. This paper investigates the construct stability of scores on a figural matrices test and models retest effects at the level of the individual test taker as a function of covariates (simple retest vs. training, use of identical vs. parallel retest forms, and general mental ability). A total of N = 189 subjects took two tests of matrix items that were automatically generated according to a strict construction rationale. Between test administrations, participants in the intervention groups received training, while controls did not. The Rasch model fit the data at both time points, but there was a lack of item difficulty parameter invariance across time. Training increased test performance beyond simple retesting, but there was no large difference between the identical and parallel retest forms at the individual level. Individuals varied greatly in how they profited from retest experience, training, and the use of identical vs. parallel retest forms. The results suggest that even with carefully designed tasks, it is problematic to directly compare scores from initial tests and retests. Test administrators should emphasize learning potential instead of state level assessment, and inter-individual differences with regard to test experience should be taken into account when interpreting test results.     

COMMITMENTS TO A PARENT COMPANY AND A LOCAL WORK UNIT DURING REPATRIATION

When expatriate managers return home from international assignments and re-cross cultural boundaries, they are required not only to exhibit commitment to their parent company, but also to develop commitment to a new local work unit. Accordingly, this study, the first of its kind, examines the extent to which theorized individual, job, organizational, and non job factors account for American expatriate managers'commitment to their parent company and local work unit during repatriation ( N = 174). Regression analysis found that tenure in the parent company, role clarity, repatriation compensation, and the perceived organizational value placed on international experience exhibited positive relationships with commitment to the parent company while total international work experience exhibited a negative relationship. In addition, commitment to the local work unit was positively associated with role discretion, role clarity, and perceived organizational value placed on international experience. Implications of these results for future personnel research and practice are discussed.     

Unseen disadvantage: how American universities' focus on independence undermines the academic performance of first-generation college students

American universities increasingly admit first-generation college students whose parents do not have 4-year degrees. Once admitted, these students tend to struggle academically, compared with continuing-generation students--students who have at least 1 parent with a 4-year degree. We propose a cultural mismatch theory that identifies 1 important source of this social class achievement gap. Four studies test the hypothesis that first-generation students underperform because interdependent norms from their mostly working-class backgrounds constitute a mismatch with middle-class independent norms prevalent in universities. First, assessing university cultural norms, surveys of university administrators revealed that American universities focus primarily on norms of independence. Second, identifying the hypothesized cultural mismatch, a longitudinal survey revealed that universities' focus on independence does not match first-generation students' relatively interdependent motives for attending college and that this cultural mismatch is associated with lower grades. Finally, 2 experiments at both private and public universities created a match or mismatch for first-generation students and examined the performance consequences. Together these studies revealed that representing the university culture in terms of independence (i.e., paving one's own paths) rendered academic tasks difficult and, thereby, undermined first-generation students' performance. Conversely, representing the university culture in terms of interdependence (i.e., being part of a community) reduced this sense of difficulty and eliminated the performance gap without adverse consequences for continuing-generation students. These studies address the urgent need to recognize cultural obstacles that contribute to the social class achievement gap and to develop interventions to address them.     

Beyond the Belmont Principles: A Community‐Based Approach to Developing an Indigenous Ethics Model and Curriculum for Training Health Researchers Working with American Indian and Alaska Native Communities

Individuals responsible for carrying out research within their diverse communities experience a critical need for research ethics training materials that align with community values. To improve the capacity to meet local human subject protections, we created the research Ethics Training for Health in Indigenous Communities (rETHICS), a training curriculum aligned within American Indian and Alaska Native (AI/AN) context, culture, and community‐level ethical values and principles. Beginning with the Belmont Report and the Common Rule that defines research with human subjects (46 CFR 45), the authors convened three different expert panels (N = 37) to identify Indigenous research values and principles common across tribal communities. The resulting culturally grounded curriculum was then tested with 48 AI/AN individuals, 39 who also had recorded debriefing interviews. Using a thematic analysis, we coded the qualitative feedback from the expert panel discussions and the participant debriefings to assess content validity. Participants identified five foundational constructs needed to ensure cultural‐grounding of the AI/AN‐specific research training curriculum. These included ensuring that the module was: (a) framed within an AI/AN historical context; (b) reflected Indigenous moral values; (c) specifically linked AI/AN cultural considerations to ethical procedures; (d) contributed to a growing Indigenous ethics; and (e) provided Indigenous‐based ethics tools for decision making. Using community‐based consultation and feedback from participants led to a culturally grounded training curriculum that teaches research ethical principles and procedures for conducting research with AI/ANs. The curriculum is available for free and the community‐based process used can be adapted for other cultural groups.