Mediating Role of Emotional Intelligence on the Associations between Core Self-Evaluations and Job Satisfaction,Work Engagement as Indices of Work-Related Well-Being

The purpose of this study was to investigate the role of emotional intelligence in relation to core self-evaluations (CSE) and work-related well-being. A sample of 356 employees who are all females completed measures of CSE, emotional intelligence, job satisfaction and work engagement. Results revealed that higher levels of CSE were correlated with higher levels of emotional intelligence, job satisfaction and work engagement. Higher levels of emotional intelligence were associated with greater job satisfaction and work engagement. Structural Equation Modeling (SEM) indicated that emotional intelligence partially mediated the association between CSE and work-related well-being. The results revealed the importance of emotional intelligence in order to improve occupational well-being of employees. This research makes a contribution to the potential mechanism of the relationship between CSE and work-related well-being.     

Affective commitment as a moderator of the adverse relationships between day-specific self-control demands and psychological well-being

Recent research has focused on the day-specific adverse effects of stressors at work. Thus, in the present study, we examine the relationships between day-specific work-related self-control demands (SCDs) as a stressor and day-specific indicators of psychological well-being (ego depletion, need for recovery, and work engagement). On the basis of the limited strength model of self-control, we predict that SCDs deplete limited regulatory resources and impair psychological well-being. Furthermore, we propose affective commitment as a buffering moderator of this relationship. Consistent with the broaden and build theory of positive emotions and the self-determination theory, we suggest that affective commitment satisfies employees basic psychological needs and provides positive emotions, which, in turn, help restore limited regulatory resources. Thus, affective commitment should buffer the negative relationships between day-specific SCDs and day-specific psychological well-being. To examine our hypotheses, we conducted a diary study with N = 60 employees over 10 working days and used multi-level models to test our predictions. Our results demonstrated that day-specific SCDs indeed impaired indicators of psychological well-being. Furthermore, affective commitment buffered these adverse relationships; thus, on days with high SCDs, highly committed employees reported higher levels of psychological well-being than did less committed employees.     

Panacea or Mixed Blessing? Learning Goal Orientation Reduces Psychological Detachment via Problem-Solving Rumination

This study seeks to test whether employee learning goal orientation, due to its prompting of work goal-related thoughts at home (problem-solving rumination), is associated with lower detachment from work during non-work time (and higher work creativity). For learning goal-oriented employees, the goal to achieve work-related improvements is chronically cognitively accessible. Moreover, highly accessible work goals could become more frequently activated at home when cues about work tasks permeate the boundaries of the home role. Accordingly, we further hypothesized that the link between learning goal orientation and problem-solving rumination (and indirectly detachment and creativity) is stronger for individuals with weaker “role segmentation.” A time-lagged study among 300 employees supported our predictions: learning goal orientation, via problem-solving rumination, predicted psychological detachment (and creativity), and these direct and indirect relationships were stronger when role segmentation was weaker. The results of this study imply that those highly motivated and strongly contributing LGO employees may also be most vulnerable and may benefit from proper boundary management.     

When Thinking About Work Makes Employees Reach for Their Devices: A Longitudinal Autoregressive Diary Study

Based on the stressor-detachment model, previous research has assumed that work-related ICT use in the evening impairs psychological detachment. However, since most of the studies to date have assessed cross-sectional relationships, little is known about the actual direction of effects. In this 5-day diary study, we implemented a day-level longitudinal model to shed light on the causal relationships between work-related ICT use, detachment, and task progress (N?=?340 employees, N?=?1289 day-level cases). We also investigated the role of unfinished work tasks because we assumed, based on boundary theory, that they are a driving force leading to impaired detachment and work-related ICT use in the evening. Contrary to current research consensus but in line with our expectations, we found that low psychological detachment increased work-related ICT use and task progress. We found no evidence for reversed lagged effects. These results applied both to planned and unplanned ICT use. Furthermore, our results support the notion that unfinished work tasks precede ICT use and detachment. Thus, our findings suggest that work-related ICT use should not be treated as a stressor in its own right in the stressor-detachment model. Instead, it needs to be investigated as a behavioral outcome that employees engage in when they cannot detach from work.

     

Distance Evaluation Effects in Advertising

It is argued people have learned over the course of their lives that cues associated with a source of stress diminish with an increase in distance from that source. This benefit should have increasing appeal to persons experiencing increasing levels of source specific stress. Two experiments, utilizing different populations of respondents, examine the effects of distance from a place of work on evaluations of advertised vacation resorts by persons experiencing different levels of work-related stress. In the first study, a strong linear trend in favorable attitudes toward a distant (as opposed to a close) resort was found as a function of increasing levels of work-related stress. In the second study, that linear trend was eliminated (replicated) through the presence (absence) of a work-related retrieval cue. The results suggest that distant locations appear attractive because of their perceived escape/avoidance value. That value increases as a function of work-related stress, which has attitudinal consequences contingent upon the availability of cues reminding respondents of work. Implications of the results in terms of the meaning of leisure, the development of more effective advertising appeals, as well as reconsidering past views of distance barriers between people and locations, are discussed.     

Self-perceived clinical competence,gender and workplace setting predict burnout among psychotherapists

Work-related stress, or burnout, is elevated among healthcare staff but the specific risk factors for psychotherapists are not clear, which makes it difficult to design interventions to target this population. Therefore, the aim of this study was to investigate a set of background variables and work-related risk factors for burnout among psychotherapists. Potential protective factors such as level of education, number of years in the profession and access to clinical supervision were investigated. Symptoms of burnout were measured with the Copenhagen Burnout Inventory, and data were collected from 327 psychotherapists. In this group, 62% reported moderate or high levels of burnout symptoms, with significantly higher levels of personal- and work-related burnout than client-related burnout. Being female, having low self-perceived competence and working in the public sector were associated with higher levels of burnout. Other factors, such as age, work experience, level of education or having clinical supervision, were not associated with burnout after controlling for gender, perceived competence and workplace setting. These results confirm previous research that underlines the importance of perceived competence and control over one's work environment, and that women are at higher risk of burnout, possibly because of factors outside of work. The importance of perceived competence as a protective factor suggests that methods that increase therapeutic competence may play an important role in countering work-related stress. In conclusion, there may be a need to continue to develop and integrate specific burnout prevention interventions for psychotherapists.     

Business Owner-Employees Contagion of Work-Related Affect and Employees’ Innovative Behavior in Small Firms

The aim of this study was to explore cross-level mechanisms stimulating employees’ innovative behavior in small firms, specifically emotional contagion between small business owners and their employees. Using data from three European countries and applying a multilevel approach, we tested how small business owners’ work-related affect—enthusiasm and comfort—relate to their employees’ work-related affect and innovative work behavior. The sample consisted of 85 small business owners and 711 employees from firms operating in the Netherlands, Poland, and Spain. Controlling for country, the results of multilevel modeling showed that small business owners’ work-related affect was positively related to their employees’ work-related affect. The hypothesized contagion of work-related affect in small firms was, thus, supported. Employees’ work-related affect, in turn, was positively associated with their innovative behavior. Employees’ work-related affect mediated the relationship between small business owners’ work-related affect and employees’ innovative behavior. The results also showed cross-country differences in the strength of some of the relationships. The study is a step forward in understanding innovation in small firms, extending the insights gained from single-level investigations.     

秒回?信息通讯技术时代的职场通讯压力

职场通讯压力是指员工想要快速回复基于信息通讯技术(information and communication technology, ICT)的工作消息而体验到的紧迫性, 现有研究对其成因及影响路径的探讨较为零散且缺乏系统性认识。基于工作要求-资源模型并结合努力-恢复模型, 讨论作为工作要求的ICT使用以及作为个人要求/资源的个体因素对职场通讯压力的前因作用; 探讨职场通讯压力因阻碍恢复活动而对员工身心健康以及工作和家庭领域产生的消极影响, 以期增进对职场通讯压力的全面了解, 丰富现有研究对ICT使用后果的认识, 并为未来研究的展开以及员工职业心理健康干预实践提供参考。     

The Caring‐Killing Paradox: Euthanasia‐Related Strain Among Animal‐Shelter Workers1

The current study represents the first quantitative investigation of the psychological ramifications of euthanasia‐related work. Results indicate that perceived euthanasia‐related strain is prevalent among shelter employees and is associated with increased levels of general job stress, work‐to‐family conflict, somatic complaints, and substance use; and with lower levels of job satisfaction. Analyses provide evidence that euthanasia‐related work has a significant negative relation with employee well‐being independent of its relation with generalized job stress. Exploratory analyses also suggest that individual, work, and organizational differences may influence the level of perceived stress and appear to be associated with certain aspects of employee well‐being. The need for future research of this topic and its relevance to a wide range of applied psychologists is discussed.     

Age-based stereotype threat and negative outcomes in the workplace: Exploring the role of identity integration

Previous studies have shown that the presence of age-based stereotypes in the workplace is often associated with lower levels of work engagement and adjustment among older employees. This study examines possible mediators and moderators of this relationship using data from a sample of 2,348 older (age > 50) employees at the Italian national rail company. We test a model in which the effects of age-based stereotype threat on organizational involvement, future time perspective, and psychological well-being are mediated by work–age identity integration (how much individuals see their age and organizational identities as compatible and blended). Secondly, we explored whether these effects are moderated by gender and job status. Results indicate that age-based stereotypes are associated with negative outcomes for employees’ work and personal adjustment, and that these relationships are partially mediated by variations in work–age identity integration.     

Thinking About Thinking About Work: A Meta-Analysis of Off-Job Positive and Negative Work-Related Thoughts

Work is frequently on the minds of employees—even during evenings, weekends, and vacations. The present study is the first comprehensive meta-analysis of off-job work-related thoughts (WRTs; i.e., thoughts employees have about work when they are not at work). We were particularly interested in comparing off-job positive and negative work-related thoughts (PWRTs and NWRTs; i.e., thoughts about positive/negative work experiences or characteristics) to each other and other off-job WRT constructs, which we integrated into a typology. We coded 520 effect sizes from 171 independent samples (N = 58,682) and conducted a random-effects, individual-correction meta-analysis. We found that PWRTs and NWRTs were unrelated, and psychological detachment was negatively related to NWRTs but unrelated to PWRTs. Furthermore, PWRTs and NWRTs exhibited significantly different relationships with various antecedents (e.g., age, negative affectivity) and outcomes (e.g., work engagement, burnout). Compared to PWRTs and NWRTs, psychological detachment and problem-solving pondering exhibited generally weaker relationships with outcomes. NWRTs contaminated with negative affective strains (i.e., negative work-related thoughts and feelings) exhibited generally stronger relationships with outcomes. Overall, our meta-analytic findings indicate that PWRTs and NWRTs are different and underscore the importance of empirically and conceptually separating PWRTs and NWRTs from each other and other off-job WRT constructs. The findings also complement the nascent literature on interventions that target promoting PWRTs and reducing NWRTs.

     

When feeling poorly at work does not mean acting poorly at work: The moderating role of work-related emotional intelligence

It is important, both theoretically and for applied reasons, to understand who is likely to engage in counterproductive work behaviors. It is known that such behaviors are more likely to be exhibited by unhappy employees (i.e., those high in job negative affect), but this should be particularly true for individuals low in work-related emotional intelligence. The current study (N = 91) examined moderation-related hypotheses of this type in relation to five counterproductive work behaviors—abuse, sabotage, theft, withdrawal, and production deviance—among a sample of employees working at least 20 h per week. These behaviors varied positively by job negative affect and negatively by work-related emotional intelligence. In addition, the two predictors interacted for all five outcomes such that the highest levels of counterproductive work behavior were observed among employees who were high in job negative affect and low in emotional intelligence. The discussion focuses on implications for understanding counterproductive work behaviors and on the value of assessing work-related emotional intelligence as an ability that differs by employees.     

Toward a better understanding of psychological contract breach: a study of customer service employees

Experiences of psychological contract breach have been associated with a range of negative behavior. However, much of the research has focused on master of business administration alumni and managers and made use of self-reported outcomes. Studying a sample of customer service employees, the research found that psychological contract breach was related to lower organizational trust, which, in turn was associated with perceptions of less cooperative employment relations and higher levels of absenteeism. Furthermore, perceptions of external market pressures moderated the effect of psychological contract breach on absenteeism. The study indicated that psychological contract breach can arise when employees perceive discrepancies between an organization's espoused behavioral standards and its actual behavioral standards, and this can affect discretionary absence.     

Transformational leadership,psychological empowerment,and flow at work

ABSTRACT

Frequent experiences of flow – an enjoyable state of optimal challenge – at work are associated with many positive individual and organizational outcomes. In our research, we examine how leaders affect subordinates’ flow experiences through subordinates’ work-related self-concept. Specifically, on the basis of self-concept theory, we propose that transformational leaders affect followers’ work-related self-concept, which we construe as followers’ psychological empowerment, consisting of the four sub-facets of meaning, competence, self-determination and impact. We further propose that psychological empowerment is positively related to flow experiences at work. In sum, we thus hypothesize that the effect of transformational leadership on employees’ flow experiences is mediated by psychological empowerment. Additionally, we propose that this indirect effect is moderated such that it is stronger for employees holding a formal leadership position. We tested the model with two two-wave questionnaire studies with employees (Study 1: N = 307 at time 1; N = 60 at time 2; Study 2: N = 611 at time 1; N = 271 at time 2) from different organizations. Path models reveal support for the mediation hypotheses in both samples but not for the moderated mediation hypothesis.     

Relationships between two dimensions of employee perfectionism,postwork cognitive processing,and work day functioning

This daily diary study examined relations between two distinct perfectionism dimensions and work-related cognitions experienced by employees during evening leisure time. Drawing from perseverative cognitive processing theory, we hypothesized that perfectionistic concerns would be related to work-related worry and rumination during post-work evenings. In contrast, we hypothesized that a theoretically more adaptive perfectionist dimension (perfectionistic strivings) would be associated with positively valenced self-reflections about work across consecutive evenings. A sample of 148 full-time workers completed an initial survey, which included a trait perfectionism measure, reported their work-related cognitions across four consecutive evenings of a working week, rated their sleep quality immediately upon awakening on each subsequent morning, and their daily levels of emotional exhaustion and work engagement at the end of each work day. Results showed that perfectionistic concerns were indirectly negatively associated with sleep quality and work day functioning via the tendency to worry and ruminate about work. In contrast, perfectionistic strivings were indirectly positively associated with work day engagement via the propensity to experience positive thoughts about work during evening leisure time. The theoretical and practical implications of these findings are discussed.     

The implications of need-satisfying work climates on state mindfulness in a longitudinal analysis of work outcomes

Literature on mindfulness in the workplace is scarce, and the antecedents of state mindfulness are not understood. This study sought to investigate antecedents and outcomes of state mindfulness in a self-determination theory model in the work domain. Specifically, the present study contributes to an understanding of mindfulness by examining the implications of managerial need support and subsequent need satisfaction on state mindfulness, as well as outcomes of state mindfulness among employees. Results from a longitudinal analysis using data from four time points over 15 months supported the prediction that a need-supportive work climate related positively to state mindfulness through satisfaction of basic psychological needs. Furthermore, higher levels of state mindfulness had positive implications on subjective well-being as well as work-related outcomes. Specifically, the results showed a positive relation to subjective well-being and goal attainment, while a negative relation to burnout. Lastly, need satisfaction had an indirect relation to these outcomes through state mindfulness. These findings contribute to creating a link between the literature showing the importance of need-supportive work climates for well-being and other work-related outcomes, and the emerging literature on the positive benefits of mindfulness in organizational settings.     

Work-Related Flow Dimensions differentially Predict Anxiety,Life Satisfaction,and Work Longevity among Filipino Counselors

Flow at work was associated with optimal psychological outcomes in the organizational setting. However, previous studies have concentrated on work-related flow as an outcome rather than a catalyst of positive psychological functioning. Further, the differential impact of work-related flow domains on key outcomes was still uncharted. To address this empirical gap, the current investigation examined work-related flow dimensions as differential predictors of anxiety, life satisfaction, and work longevity among 133 Filipino guidance counselors. The results of hierarchical regression analyses have shown that work enjoyment served as a robust predictor of anxiety, life satisfaction and work longevity even after controlling for the influence of relevant demographic variables. Absorption positively predicted work longevity. However, intrinsic work motivation did not predict any outcome. Discussion points revolved around the unique theoretical contributions of the current study to the foregoing work-related flow theory and concrete practical implications to emphasize the psychological benefits of work-flow especially in the field of counseling.     

The Relationship Between Work-Related Stress and Boundary-Related Stress Within the Clerical Profession

The concepts of work-to-family conflict and family-to-work conflict have been studied extensively in recent years. We propose a different means of understanding clergy work and family stressors because the boundaries between family and work are blurred within the clerical profession. We suggest, therefore, that the stressors associated with ordained ministry can be better analyzed if separated into two related, but distinct categories: (1) stressors stemming from the demands of the work (work-related stress) and (2) stressors stemming from the way the work impinges upon clerical family boundaries (boundary-related stress). Utilizing the Pulpit and Pew Clergy Leadership Survey of 2001, we explore the association between these two forms of stress. Correlation analysis and simple and multiple regression models are used. A strong association between work-related stress and boundary-related stress is detected; length of time spent in the profession is related to reduced levels of boundary- and work-related stress.     

Individual‐ and group‐level effects of social identification on workplace bullying

A study of 494 employees nested in workgroups from 19 different organizations revealed group identification to be an important factor influencing work-related bullying at both the individual and the group level. Results show that the more employees identified with their group, the less likely they were victims of bullying, which is in line with previous social identity-based analyses of work stress. More importantly, the higher the average level of group identification in the organization, the lower the odds of being a victim versus not being a victim. The latter effect constituted a genuine context effect. These findings redress a neglect of the social bases of workplace bullying and suggest that bullying needs to be understood within a broader perspective of workgroup identities.     

Work engagement during life-span: The role of interaction outside the organization and task significance

Growing proportion of older employees in the workforce has pushed scholars and managers to examine the changes of individual work-related attitudes and behavior during the life-span and accordingly reconsider work design to sustain the engagement of aging workforces. This study contributes to ambiguous previous findings by investigating age–work engagement linkage and moderating effects of such job characteristics as employees' perceived task significance and interaction outside organization. Survey of bank employees revealed an overall positive linear effect of age on work engagement; task significance was further positively related to work engagement. Although the direct impact of interaction outside the organization to work engagement was not found, the interaction outside the organization moderated the relationship between age and work engagement: older employees with more external interactions reported higher engagement levels than older employees with fewer interactions. Work engagement was highest for older employees who experienced more interaction outside the organization, or perceived their work as significant or both. There was no positive effect of age on work engagement for employees with both lower levels of interaction outside organization and lower task significance.